Business Communication MCQs and Answers

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Livemcqs.comLivemcqs.comBusiness Communication MCQs and nswers 1. Which of the following is

quick and clear method of communicationA. e-mailB. notices/postersC. face-to-face informal
communicationD. business meetingsAnswer: C2. Which method is good for taking leave in the office.A.
WebsiteB. notices/postersC. e-mailD. business meetingsAnswer: C3. Communication starts with:A.
EncodingB. SenderC. ChannelD. FeedbackAnswer: B4. The number of key elements in the
communication process is:A. FiveB. SixC. SevenD. FourAnswer: A5. The two broad areas of
communication are:A. Oral and written communication

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Livemcqs.comLivemcqs.comB. Verbal and written communicationC. Verbal and non-verbal

communicationD. Oral and non-verbal communicationAnswer: C6. Which of the following combination
is /are example/s of oral communication?A. Meetings, memos and presentationsB. Meetings, memos
and performance reviewsC. Meetings, presentations and performance reviewsD. All the aboveAnswer:
C7. Which of the following combination is /are example/s of written communication?A. Letters and
voicemailB. Reports and emailC. Circulars and voicemailD. All the aboveAnswer: B8. Orders and
directives are the example of:A. Downward communicationB. Upward communicationC. Diagonal
communicationD. Horizontal communicationAnswer: A9. Communication between HR manager and
salesman is an example of:A. Horizontal communicationB. Lateral communicationC. Diagonal
communicationD. Vertical communicationAnswer: C

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Livemcqs.comLivemcqs.com10. Diagonal communication is also known as:A. Cross ward

communicationB. Horizontal communicationC. Vertical communicationD. Any of the aboveAnswer: A11.
Communication between HR manager and Finance manager is an example of:A. Downward
communicationB. Upward communicationC. Diagonal communicationD. Horizontal
communicationAnswer: D12. Down ward communication and Upward communication are:A. Vertical
communicationB. Horizontal communicationC. Diagonal communicationD. None of theseAnswer: A13.
Placement of purchase order to supplier of material is———- communication.A. Vertical
communicationB. Horizontal communicationC. Internal communicationD. External
communicationAnswer: D14. Receiving a sales order is an example of:A. Vertical communicationB.
Horizontal communicationC. Internal communication

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Livemcqs.comLivemcqs.comD. External communicationAnswer: D15.——— Communication can be

inward or outward:A. Vertical communicationB. Horizontal communicationC. Internal communicationD.
External communicationAnswer: D16. The term “communis” derived from ___word. A. GreekB. LatinC.
ChineseD. EnglishAnswer: B17. Communication means ___information, feeling and thoughts, with
others.A. To receiveB. Exchange ofC. ConveyingD. All the aboveAnswer: B18. Grapevine communication
is associated with _____communication.A. FormalB. InformalC. HorizontalD. VerticalAnswer: B19.
Lateral communication is betweenA. Superior and subordinate

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Livemcqs.comLivemcqs.comB. Same cadre of personalC. Subordinate and superiorD. Among allAnswer:
B20. Audio Visual communication combinesA. Auditory onlyB. Visual onlyC. Both auditory & visualD.
WrittenAnswer: C21. Communication problems otherwise known asA. EnquireB. BarriersC. EncodingD.
DecodingAnswer: B22. Posters fall under _______communication.A. OralB. VisualC. WrittenD.
SpokenAnswer: B23. Informal communication is otherwise known as ______ communication.A.
GrapevineB. LateralC. VisualD. HorizontalAnswer: A

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Livemcqs.comLivemcqs.com24. Horizontal communication flows through _______A. Face-to-face

discussionB. Telephonic talkC. Periodical meetingD. All the aboveAnswer: D25. Gestural communication
is a ______A. Non-Verbal MessageB. Direct conversationC. oral communicationD. WrittenAnswer: A26.
Physical Barriers to communication are ______A. Time and distanceB. Interpretation of wordsC.
DenotationsD. ConnotationsAnswer: A27. Communication is derived from a Latin word “Communis”
which means A. CommunityB. ShareC. CommonD. MarxistAnswer: B28. Visual communication are
dependent on what factors?A. Signs, symbols and picturesB. Text messagesC. Posture

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Livemcqs.comLivemcqs.comD. Body languageAnswer: A29. What is the final step in the communication
cycle?A. EncodingB. DecodingC. FeedbackD. ReceivingAnswer: C30. Which type of feedback supports
student development from their current level of achievement?A. Specific FeedbackB. Descriptive
FeedbackC. Non-Specific FeedbackD. None of the aboveAnswer: B31. If there is the absence of feedback
then it will lead to ………… A MistrustB. Communication BarrierC. InterferenceD. None of the
aboveAnswer: B32. It is a word used in place of a noun that isA. PronounB. VerbC. AdverbD.
PrepositionAnswer: A33. A word used to express emotion and is often followed by an exclamation mack
is calledA. Preposition
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Livemcqs.comLivemcqs.comB. ConjunctionC. Adverb 1996D. InterjectionAnswer: D34. Which part of the

sentence contains two independent clauses joined by conjunction?A. Compound SentencesB. Simple
SentencesC. Complex SentencesD. Compound-Complex SentencesAnswer: A35. The process in which
the receiver interprets and understands the message is called …………. A. DecodingB. EncodingC.
FeedbackD. None of theseAnswer: A36. ……….. is an instance of non-verbal communication.A. A
speechB. ProximityC. A noticeD. An e-mailAnswer: B37. Which of the following is an example of oral
communication?A. NewspapersB. LettersC. Phone callD. e-mailAnswer: C

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Livemcqs.comLivemcqs.com38. “Two girls talking over a phone” – is an example of…. A. interpesonal

communicationB. written communicationC. small group communicationD. public
communicationAnswer: A39. Which type of words should be used for good communication?A.
AcronymsB. TechnicalC. JargonsD. SimpleAnswer: D40. Sending a letter is which type of communication?
A. ListeningB. WritingC. SpeakingD. ReadingAnswer: B

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