Business Skills

for Instructional Designers

Learning Guild
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01
Cost Containment
Consider these:
Client Satisfaction.
Quality (Service & Product)
Define success.
Realize perfection isn't affordable.
Keep a contingency budget.

Cost Containment | Michael Allen

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02
Time is money.
Consider these:
Replace some practice activities with worked examples.
Consider simulations for problem-solving tasks.
Design minimalist learning environments.
Consider flipping your classroom.

Time is money. | Ruth Clark

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03
Communication &
Collaboration
Consider these:
Become a better listener.
Grow into an effective communicator.
Create a template or standard methods for projects.
Create a linkable outline to navigate or access parts of
your collaborative document quickly.
Clearly define, review, and communicate actionable
next steps.
Gather feedback.

Communication & Collaboration | Nick Floro

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Communication & Collaboration

Communication & Collaboration | Nick Floro

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04
Access Landscape with
5W+H Model
Consider these:
WHO needs to access to your learning?
WHAT do your learners need to access?
WHERE does learning happen?
WHEN do learners require access?
HOW is learning best accessed?
WHY focus on access?

Access Landscape with 5W+H Model | Robert Gadd

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05
Project Planning Skills
Consider these important questions:
Who is your audience?
What is the content and the contexts to address?
What are the learning objectives?
Asking why will lead much more easily to creating
stories and case scenarios.
What technology must you support?
What types of interactions will you include?
What types of quizzing, tests, and assessments might
be needed?
What learner progress must be captured?
Will you include any team-based exercises through
social media or other means?
Project Planning Skills | Joe Ganci
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Consider these for your audience:
What do they need?
What is their native language?
What are their cultures?
Gestures
Diversity
Religious Symbols
Humor
References to sports, movies and TV shows
Emotion
What are their accessibility needs?
How will their time be spent in learning?

Ignore these questions:

Is the audience mainly younger or older?
Is the audience mainly male or female?
OK, but what about learning styles?

Project Planning Skills | Joe Ganci

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06
5 Moments of Need
1 2

New More

3 4 5

Apply Solve Change

5 Moments of Need | Conrad Gottfredson & Bob Mosher

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07
Empathy in ID

Empathy Map Journey Map

Empathy in ID | Karl Kapp

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08
Knowledge Management
Consider these:
Company operational policy and procedure.
Production planning processes.
Production processes.
Postproduction processes.
Distribution and archiving processes.

Knowledge Management | Mark Lassoff

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09
Productivity for
De-stressing
Consider these:
Avoid Task Switching.
Make Fewer Decisions.
Pomodoro Technique.
Time Blocking.

Productivity for De-stressing | Connie Malamed

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10
Establishing Trust with
Stakeholders
Consider these:
Preparation
Right Questions
Right Resources
Right Plan of Action
Performance
Deadlines
Consistent and Constant Communication
Personal
Admit Mistakes
Consistency
Establishing Trust with Stakeholders | Ron Price
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11
Touching Human Beings
Consider these:
Reveal purposes.
Clarify expectations for success.
Include role models, role playing, and lively
conversations.
Inoculate learners regarding the reactions and barriers
to come.
Reiterate the message in many ways.
Encourage reflection about the meaning of what is
being learned.

Touching Human Beings | Allison Rossett

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12
Presentations with ELRA
ENGAGE 1

2 LEARN

REMEMBER 3

4 ACT

Presentations with ELRA | Will Thalheimer

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13
Strong Strategic Network
Consider these:
Operational connections.
Strategic connections.
Personal connections.

Strong Strategic Network | Megan Torrance