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LEVELS OF

Management
LOWER-LEVEL
01
MANAGEMENT
(OPERATIONAL)

Known as supervisory /
LOWER-LEVEL operative level of
02 MANAGEMENT management.
(OPERATIONAL) They are concerned with
direction and controlling
They are the only level of
function of management.
management managing
supervisors, foreman,
non-managers.
section officers,
Supervisors are managers
superintendent
whose major functions
emphasize directing and
controlling the work of
employees in order to MIDDLE-LEVEL
achieve the team goals. 03 MANAGEMENT
(TACTICAL)

They are responsible


to the top
management for the
TOP-LEVEL
04 functioning of their
MANAGEMENT
department.
(STRATEGIC)
Train, motivate and
The major functions of develop the
top-level management supervisory level.
is planning and Monitors and controls
organizing. the operating
The top management performance
determines the mission The middle level
and sets the goals for management
the organization. implements the top
Top management is management goals.
accountable for the
overall management of
the organization.
Consists of board of
directors,chief executive
or managing
director.

Top

Middle
Management

Lower
Management

Sources: Slide Chapter 3 Alya Batrisyia Rusli

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