Professional Documents
Culture Documents
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The appraisal has to be done in form of a discussion between appraiser - appraise. Employee should do a self appraisal 4 Satisfactory (extraordinary performer)
Form must be filled completely, especially next year proposed training column
PASSIONATE
Indicators: Provides sincere and consistent level of service, continuously looks for better ways to
serve others and apply solutions.
1 Continuously looks for better ways to serve others and apply solutions. 15% 2 0
Proactively maintains relationships with others and knows when the other does not
want to be engaged.
Anticipate others' personal preferences an exceeds expectations.
PROFESSIONALISM
Indicators: Stays calm and attentive, exhibits concern regardless of the circumstances.
Shows a sense of professionalism in language and manner, e.g. clam, speak politely,
2 10% 3 0
addresses others with respect; courteous under pressure.
Uniform and appearance always look crisp and fresh; demonstrates high level of
attention to grooming.
ETHICS FOR WORK
Indicators: Voluntarily offers to work additional shifts or hours due to high demands in
operations.
Delivers high quality of service in a quick and efficient way - consistently improve the
level of service and anticipate others' needs.
3 Regularly provides high-quality results in a timely manner. 10% 2 0
Seeks for continuous improvement opportunities and takes an action without being
asked.
Provides a clear and transparent communication to keep trust and maintain integrity.
ADAPTABILITY
Indicators: Communicates ideas and discusses them with management before implementation.
Adjusts quickly schedule according to priorities; understands changing and responds proactively.
Prioritizes and handles tasks efficiently and effectively.
6 10% 2 0
Finds solutions to challenges calmly.
Actively looks for feedback to improve behavior to meet company and others' needs.
Enthusiastic to changes; actively supports and participates in new programs and policies.
Seeks for assistance before a problem occurs.
PRACTICAL COMPETENCIES
Indicators: Actively supports and participates in the departmental and company training programs.
Responds proactively to complaints from others and follows them up in accordance with procedure.
Understands the safety procedures and consistently apply them in all aspects of work.
7 Consistently execute the opening and closing of the day in accordance with the procedures. 15% 2 0
Good knowledge about the the industry and able to explain them when requested.
Consistently performs the SOP in work duties.
Maintains inventory to ensure that all necessary stock is available at all times.
Always improve productivity and motivation to maximize the maximum result in the positive
manner.
ATTENDANCE
8 Indicators: Always come in time prior to schedule - perfect attendance/no absenteeism, no tardiness, always 10% 3 0
flexible with scheduling based on operational needs.
CULTURAL AWARENESS
Indicators (+): Understand and take part of a global culture of the company and does not discriminate in
3 employment 10% 2 0
Indicators (-): Show favorites in persons, be unfair in deciding things, be prejudiced and suspicious and negative
thinking
Target of Actual of
No Tasks/Goals Description %
Accomplishment (date) Accomplishment (date)
4 8% 0.0
5 5 7% 0.0
6 6 6% 0.0
7 7 5% 0.0
0.0
0.0
Completed task in time (before targeted due date) with very good quality
4 work result as per required standard Total Score - B.1 Supervisory-Managerial Skills 0.0
Completed task on time (as targeted due date) with very good quality work
3 result as per required standard Total Score - B.2 Critical Tasks Achievement 0.0
Completed task on time (as targeted due date) with some improvements
2 required on quality work result Cumulative Total Score - B Supervisory-Managerial Skills +Critical Tasks Achievement 0.0
Completed task out time (late from targeted due date) with some
1 improvements required on quality work result
FINAL SCORE
Total Score Weight RATING
(A×40%)+(B×60%)
Total Score A 0.0 40%
Cumulative Total Score B 0.0 60%
0.0 D