Role of Big Data Analytic Capability on developing supply chain risk

resilience, robustness and competitive advantage

Number of Employees Fewer than 100
100-499
500-999
1000-1999
2000 or more

Industry Type Textile

FMCG
Chemicals /Petroleum
Auto and parts
Manufacturing
Pharmaceutical
Other

Department Production
Supply Chain
Quality (QA/QC)
Marketing/Customer

Management Level Lower Management

Middle Management
Higher Management

Education Undergraduate
Graduate
Postgraduate
Other

Experience Less than 2 years

2 -5 Years
6 – 10 Years
11 – 20 Years
Greater than 20 Years
 Strongly Disagre Neutral Agree Strongly
BDA talent capability Disagree e Agree
Our analytics personnel are very capable in
terms of programming skills
Our analytics personnel are very capable in
terms of managing project lifecycles
Our analytics personnel are very capable in
the areas of data and network management
and maintenance
Our analytics personnel show superior
understanding of technological trends
Our analytics personnel understand our
organization’s policies and plans at a very
high level
Our analytics personnel are very
knowledgeable about the business
environment
Our analytics personnel work closely with
suppliers for providing key inputs useful
for developing innovative products.
Our analytics personnel work closely with
customers and maintain productive
user/client relationships
Our analytics personnel are very
knowledgeable about the critical factors
for the success of our organization

Strongly Disagre Neutral Agree Strongly

BDA Management Capability Disagree e Agree
We continuously examine the innovative
opportunities for the strategic use of BDA
We enforce sufficient plans for the
introduction and utilization of BDA
We perform BDA planning processes in
systematic and formalized ways
We frequently adjust BDA plans to better
adapt to changing environmental
conditions
In our organization, information is widely
shared between business analysts and line
people

Institutional response to supply chain

disruption
Our firm develops strategies to deal with
disruption from logistics failures such as
transportation failures, condition of roads,
and fleet utilization
Our firm develops strategies to deal with
disruption from natural disasters such as
floods, earthquakes and droughts
 Our firm develops strategies to deal with
disruption from man-made disasters such
as labor strikes, terrorism, sabotage,
hacking, fire, government policy change,
etc.
Strongly Disagre Neutral Agree Strongly
IT infrastructure capability (ITIC) Disagree e Agree
Our firm uses IT-based systems in
identifying potential threats to our supply
chain from internal and external
environments
Our firm uses IT-based systems to identify
and assess risk within supply chain
Our firm uses IT-based systems for Risk
treatment in our supply chain. (Developing
a range of options for mitigating the risk,
assessing those options, and then preparing
and implementing action plans.)
Our firm uses IT-based systems for
continual monitoring and review of risks
and their treatment within our supply chain
CR= 0.814, AVE= 0.594
Strongly Disagre Neutral Agree Strongly
Big data analytics capability (BDA) Disagree e Agree
Our firm invests in big data analytics
software
Our firm invests in processes which
ensure availability of high-quality and
timely data for employees
Our firm has taken initiatives to increase
pool of individuals skilled in big data
analytics
Our firm encourages employees to
leverage their big data analytics skills to
solve problems
Our firm has managerial resources to take
relevant actions on insights derived from
big data analytics
Our firm incentivizes employees to get
certified in big data analytics technologies
Our firm’s top management encourages
employee to come up with innovative big
data initiative
Our firm invests in documenting processes
and procedures for big data analytics
Our firm participates in big data analytics
conferences
Our firm invests in knowledge
management systems
Strongly Disagre Neutral Agree Strongly
Competitive advantage (CA) Disagree e Agree
Our customers are satisfied with our
product quality
We deliver value to our customer
We deliver at the right time what our
customers want
Our market share growth is significant in
comparison to our customers
We are able to acquire new customers
We have reached our financial goals
Strongly Disagre Neutral Agree Strongly
Supply chain Risk resilience Disagree e Agree
Our firm has resources to get ready during
crisis
Our firm can respond quickly to
disruptions.
Our firm is able to adapt to the supply
chain/business process disruption easily
Our firm is able to maintain business
continuity even after a supply
chain/business process disruption event
Our firm gets recovery from a disruption
event in short time
Our firm’s ability to handle crisis reduces
the impact of business loss
Strongly Disagre Neutral Agree Strongly
Supply chain robustness Disagree e Agree
Operations would be able to continue
We would still be able to meet customer
demand
Performance would not deviate
significantly from targets
The supply chain would still be able to
carry out its regular functions