CURRICULUM VITAE

PERSONAL INFORMATION
Name: Faustina Bodom
Nationality: Ghanaian
Sex: female
Mobile: 233242510846
Email: samfaustina31@gmail.com

PERSONAL PROFILE:
I am loyal to my work, responsible, dedicated to work, versatile, hardworking, result oriented
and always ready to take on new challenges in life and at the place of work.

KEY COMPETENCE:
I have a good interpersonal skills, excellent oral and written communication, good report
writing, computer literate, innovative, good work ethics, adhere to rules and regulations of
every organization I have worked in.

WORKING EXPERIENCE
 January 2020 to date, Pupil’s Teacher at Princeton Academy.
Major Duties:
 Facilitating teaching and learning activities in the classroom.
 Giving classwork, homework etc. to enhance the understanding of pupil.
 Writing lesson notes
 Overseeing to the organisation of the class.

 2015 TO DATE, Sales Manager at Clothing Shop.

Major Duties:
Managing daily sales of all items in shop.

 June 2013 – April 2014, Operations Officer – VFS

Major Duties:

 Submitting clients applications to High Commission

 Answering clients and would be clients queries over the phone
 Checking documents and other needed particulars submitted by applicants
 Data entry of clients applications onto VFS software etc

 February 2011 – August 2011, Administrative Client Assistant – The World Bank,
Ghana Office
Major Duties:

 Electronic and manual filing of documents

 Proof-reading of documents before postage
 Booking appointments for superiors
 Organizing conferences
 Responding to emails
 Printing, photocopy, scanning and binding etc.

 September 2010 – 2011, Customer Service Representative – Multichoice Ghana

Limited
Major Duties:

 Addressing customer complaints

 Entering journals of purchased items
 Using IBS to check customer accounts for reconnections/disconnections
 Introducing new and prospective customers to DSTV products

 February 2010 –to September 2010, Receptionist/Front Desk Personnel – Travel

Xpress International Hotel
Major Duties:
  Checking in and checking out guest
 Taking and inputting reservations and booking into system
 Cashiering
 Taking guest(s) complaints and finding solutions to them etc.

 September 2009 – to February 2010, Sales Ambassador – Fidelity Bank Limited

Major Duties:

 Broadening the customer base of the bank by opening accounts for new customers
 Marketing of credit facilities, Investment and other products to existing and potential
customers of the bank.

 January 2008 – to July 2008, National Service Personnel – National Revenue

Enhancement Support Team (NREST)
Major Duties:

 Collecting data from business operators within locality

 Writing report to VAT and IRS office

 November 2007 – to January 2008, Service Volunteer – Local Organizing Committee

(LOC)
Major Duties:

 Liaison between LOC guest (football players) and the hotel employees
 Writing report to LOC office

 September 2007, Industrial attachment – Hotel Westage

Major Duties:

 Signing in and signing out guest of the hotel

 Preparing guest bill

EDUCATIONAL BACKGROUND:
2021 to date university of Cape Coast Distance Education
Bachelor Degree in Educational Psychology (level 200)
Related courses:

Educational Measurement And Evaluation

African Literature
Issues In Social Studies
Critical Thinking Skills

2004-2007 Cape Coast Polytechnic

Higher National Diploma (H.N.D) in Tourism

Related Courses:
Human Resource Management in hospitality

Marketing for the hospitality industry

Research methods

Front office operation

Management in hospitality industry etc.

2001-2003 T.I Ahmadiyya Secondary School

Senior Secondary School (General Arts)

TRAINING
Center for Teacher Training and Development 2019

Customer service training and grooming with VFS 2013

Fidelity Bank Direct Sales Training Program 2009

Customer Service / Interview Grooming Sills with L’aine Services Limited 2009
Anifax Computer Training Institution 2009

ACADEMIC POSITION(S)
Institution year

General Assembly Member at Cape Coast Polytechnic 2007

Senior Girl’s Prefect at T.I Ahmadiyya Secondary School 2003

Hobbies:
Researching online, viewing nature, watching movies, passive reader.

Referees:
Martin Kwao Larweh
Vac Manager for South Africa, VFS.

Eric Louis Akpabli

Assistant Headmaster, Princeton Academy.
(Referees contacts available upon request)