HEMPSTONE OLUOCH OMONDI

CURRICULUM VITAE

CONTACT INFORMATION
Address: P.O Box 55852-00200 GPO Nairobi
Cell phone: 0719212325
Email: hempstoneoluoch10@gmail.com
Linkedin.com/Hempstone Oluoch
WORKING EXPERIENCE
June 2020-Present
Working at TeleSky Digital Country as a customer service associate
My duties are:
 To provide timely response to customer calls
 To give accurate solution to customer question.
 Respond to queries through email and provide solutions
The core skills acquired are interpersonal communication, effective planning and maintenance of
customer records. Time management and conversation etiquette.
January-April 2020
Worked at Firch International as Credit Control Assistant
My duties included
 Ensuring timely repayment of loans from customers.
 Negotiation on payment plans by the customers
The core skills acquired are negotiation skills, problem solving innovative skills.
January 2019-January 2020
Worked at Contact Center International-Kenya as a call center agent
My duties included
 Handling inbound calls as well as outbound calls.
September 2018-December 2018
Attached at County Information Office Kenya News Agency (KNA) as a current affairs news
reporter and article writer
My duties included:
 News and feature writing.
 Video and Audio editing
The core skills acquired objectivity in duty discharge, balance and effective organization. Critical
thinking and analysis of complex information into simple, understandable components.
ACADEMIC BACKGROUND
2014-2018
Bachelor of Technology Journalism and Mass Communication.
Technical University of Kenya
 Second Class Honors (Upper Division)
 Dissertation research: The Space and Portrayal of Female gender in Television
commercials.
2nd December 2013 to 17th February 2014
End User Professional
Shalom IT Center
2010-2013
Kenya Certificate of Secondary Education (KCSE)
Chulaimbo Boys’ Secondary School
Mean Grade B+
2002-2009
Kenya Certificate of Primary Education (KCPE)
Kawino Primary School
Mean Grade B (340 Marks)
REFEREES
Dr Joyce Omwoha
Chairperson, Department of Journalism and Mass Communication
The Technical University of Kenya
joyce.omwoha@tukenya.co.ke
Cell Phone: 0721446848.
Canon, Esq Ambrose Otieno Weda
Advocate of the High Court
Lead Partner at Weda & Company Advocates
okilweda@gmail.com
Cell phone: 0722530181

Mrs. Wangare Ndirangu

Editor and communication officer, Kenya News Agency (KNA)
Cell Phone: 0727450204.
Mawandi7@gmail.com