Dorji Lhendup Tenzin

IT Officer
Passionate about embracing new challenges, refining skills, and contributing to organizational
success through innovation and adaptability.

Contact Experience
Phone
2019-2020
+97517565604
Renew Microfinance Private Limited

Email IT Officer
dorjilhendup137"gmail.com Oversaw critical aspects of technological infrastructure, primarily managing the Core
Banking System to ensure its security, efficiency, and smooth operation.
Address Produced detailed Excel reports crucial for quarterly and monthly submissions to the
Thimphu, Bhutan Central Bank, showcasing compliance, financial performance, and regulatory adherence.
Collaborated with the Financial Institutions Training Institute (FITI) to set up technology
and conducted training sessions for loan officers, boosting operational efficiency.
Demonstrated a blend of technical expertise, strategic planning, and collaborative
Education teamwork to manage IT functions, ensure regulatory compliance, and foster continuous
improvement within the organization.

2015-2019
Bachelor of Engineering in
Information and technology 2020 - Till Date
College of Science and Technology

Bank of Bhutan Limited(DHI Companies)

Expertise ADC Officer
Microsoft Office Managed POS and Payment Gateway operations, ensuring seamless functionality and
Wordpress optimal performance.
Conducted comprehensive training for business owners on POS functionalities, enhancing
Project management operational efficiency.

Reference
Prepared and submitted monthly credit card data reports to the Royal Monetary Authority
(RMA) for compliance and decision-making.
Mr Yeshi Wangchuk(Head of Compiled and provided accurate loan information reports to the Credit Information Bureau
Department,CST) (CIB), ensuring regulatory adherence.
Collaborated with a vendor to resolve issues for foreign cardholders, enhancing transaction
17581442
capabilities and user experience.
yeshiwangchuk.cst@rub.edu.bt
Led reconciliation tasks for acquiring settlements, ensuring financial accuracy and integrity.
Spearheaded major projects, including migrating ATM machines for chip transactions and
Tshering Choejure(Section expanding card acceptance for global networks like RuPay, VISA, and Mastercard.
Manager,BOB) Currently focused on enabling contact and contactless acceptance for international cards
17117071 (American Express, VISA, Mastercard), improving service accessibility.
tshering.choejure@bob.bt

Language
English

Dzongkha