REPÚBLICA DEL ECUADOR

UNIVERSIDAD TÉCNICA DEL NORTE

Acreditada Resolución Nro. 173-SE-33-CACES-2020

EMPRESA PÚBLICA “LA UEMPRENDE E.P.”

UNIT 5 LESSON
4 –WRITING
NAME: Anderson Collaguazo CLASS: 95P21 DATE: February 9, 2024
1. Read the following examples for Formal or Corporate Apologies.

Word-class products that deliver the best experience possible to our customers…. (this
commitment)
It could be replaced with: This goal and this promise to you…

Released the personal data of some of our customers. (Releasing the personal data for
some of our costumer.)
It could be replaced with: We are deeply sorry for our mistake…

Our agreement has to do …

REPÚBLICA DEL ECUADOR

UNIVERSIDAD TÉCNICA DEL NORTE

Acreditada Resolución Nro. 173-SE-33-CACES-2020

EMPRESA PÚBLICA “LA UEMPRENDE E.P.”

2. Use the Writing Skills: Phrases to avoid repetitions in the second sentences

Example:
Amazon manager.

I sent the incorrect product. (The product was incorrect), my agreement is to resent a
different product, (so sorry). I am deeply sorry for my mistake.
This goal and this promise to you. ……..

3. TIPS: Follow 3 rules to write a good apology:

o In this apology, they say they are sorry (rule 1)
o and that they are working to improve the feature (rule 2)
o , but they don’t promise it will never happen again (rule 3)
REPÚBLICA DEL ECUADOR

UNIVERSIDAD TÉCNICA DEL NORTE

Acreditada Resolución Nro. 173-SE-33-CACES-2020

EMPRESA PÚBLICA “LA UEMPRENDE E.P.”

4. Freer
practice
Online adaptation: Use any tool you wish to simulate a virtual posting.
-Write a public apology from the CEO of the car company.
-Write about 80 -100 words.
-Remember to avoid repetition where possible.
-Remember to use the rules for writing a good apology.
REPÚBLICA DEL ECUADOR

UNIVERSIDAD TÉCNICA DEL NORTE

Acreditada Resolución Nro. 173-SE-33-CACES-2020

EMPRESA PÚBLICA “LA UEMPRENDE E.P.”

EVIDENCE HERE
1. Students post an evidence about their Formal Apology.
REPÚBLICA DEL ECUADOR

UNIVERSIDAD TÉCNICA DEL NORTE

Acreditada Resolución Nro. 173-SE-33-CACES-2020

EMPRESA PÚBLICA “LA UEMPRENDE E.P.”

CHECKLIST

A formal apology based ✓✓

on the instruction.
WRITING SKILLS: ✓✓✓
-Phrases to avoid repetitions in the
second sentences

-Rules to write a good apology

Punctuation ✓✓✓
Grammar B1 U5L1+L2
Spelling
NUMBER OF WORDS: 80- ✓✓✓
100
0% TRANSLATOR XXX