Estelle Darcy

Process and
Types of
Communication
Presentation by

Shruti Prajit
INTRODUCTION Communication is the process of exchanging information, ideas, and
feelings between individuals or groups. It is a fundamental aspect of
human interaction and is essential for building and maintaining
relationships, both personal and professional.

There are several types of communication, including verbal, nonverbal,

written, and visual.

Effective communication is crucial in personal relationships, as it helps

to build trust, understanding, and empathy. It is also important in
professional settings, where clear and concise communication can
lead to better collaboration, productivity, and success.

01
COMMUNICATION
Communication process is the
set of steps taken to achieve
successful communication.
It involves 5 major steps-
Encoding
PROCESS

Transmitting
Receiving
Decoding
Freedback

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COMMUNICATION Encoding Transmitting Receiving
PROCESS OF

After the
The first step in the Once the
communication message has
message has
process is encoding, been
which involves been encoded, it
transmitted, it is
converting is transmitted to
information into a received by the
the recipient. This
message that can recipient. This
be transmitted. This can be done
can be done through involves
through various
various means, such decoding the
as speaking, writing, channels, such as
message and
or using nonverbal radio waves, wires,
cues. interpreting its
or the internet.
meaning.
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COMMUNICATION Decoding Feedback
PROCESS OF

Decoding This involves

The final step in the providing
communication
process is decoding, information to the
which involves sender about the
interpreting the
message and effectiveness of the
understanding its message and making
meaning. This can be any necessary
influenced by
factors such as adjustments to
cultural background, improve
personal
experiences, and communication in
context. the future.
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COMMUNICATION Verbal Communication-
TYPES OF
Verbal communication refers to the use of
spoken or written words to convey information,
ideas, and thoughts. It involves phone calls,
emails, letters, face-to-face conversations, etc.

Nonverbal Communication-
Nonverbal communication involves the use of
body language, facial expressions, gestures, and
other nonverbal cues to convey meaning and
express emotions.

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COMMUNICATION
TYPES OF

Interpersonal Intrapersonal
Communication Communication-
Interpersonal Intrapersonal
communication communication refers to
involves the exchange the process of
communicating with
of information, ideas,
oneself, including self-
and emotions between
talk and internal
two or more dialogue.
individuals in a social
context.

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COMMUNICATION
Timmerman University | 2023 Page
TYPES OF

Group Communication : Involves communication within a larger

gathering or team, where multiple individuals interact to exchange
information, ideas, or opinions. Formal Communication: Follows
established rules, protocols, or guidelines. Examples include official
meetings, reports, memos, or presentations within organizations.

Informal Communication : Casual, spontaneous communication

that doesn’t follow specific rules, such as conversations among
friends, social gatherings, or informal emails.

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 Impact of
Technology
Social Media and Interpersonal Communication
Social media has revolutionized the way we communicate with each
other. It has made it easier to connect with people from all over the
world and has allowed us to share our thoughts and ideas with a
wider audience.
However, social media has also had a negative impact on
interpersonal communication. It can lead to a lack of face-to-face
interaction and can make it difficult to form meaningful relationships.

Social Media and Group Communication

Social media has also had a significant impact on group

communication. It has made it easier to connect with like-minded
individuals and has allowed for the formation of online communities.

However, social media can also lead to the formation of echo

chambers, where individuals only interact with people who share their
beliefs and opinions. This can lead to a lack of diversity in thought and
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can make it difficult to have productive discussions.
 Importance of Communication

Personal Relationships
Effective communication is essential for building and
maintaining healthy personal relationships. It allows
individuals to express their thoughts, feelings, and
needs, and to understand those of others. Good
communication skills can help prevent
misunderstandings, conflicts, and hurt feelings.

Professional Relationships Social Interactions

In the workplace, communication is crucial for
effective collaboration, productivity, and success. It
allows individuals to share ideas, provide feedback,
and work towards common goals. Good
communication skills can help build trust, respect, and
a positive work environment.
Effective communication is also important in social
interactions, such as with friends, family, and strangers.
It allows individuals to connect with others, express
themselves, and build relationships. Good
communication skills can help prevent
misunderstandings, conflicts, and social isolation.

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07
 Conclusion
Communication is the process of exchanging information, thoughts, and feelings between individuals.
It plays a crucial role in various aspects of human behavior and relationships. The communication
process involves the exchange of information between individuals or groups. It involves several steps,
including encoding, transmitting, receiving, decoding, and feedback. There are 6 types of
communication.
Estelle Darcy

THANK YOU