Professional Documents
Culture Documents
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Recap Day 1 Recap Day 2 Recap Day 3 Introduction
Module Inauguration
Module Leader Blended Learning & Digital
09h00 Participants Feedback, Giving & Receiving Active learning & Storytelling Toolbox
What the industry need?
Introduction to EHL Types of feedback Definition & importance Principles of digital teaching &
10h30 Explore the research from the
Inaugural Quiz Feedback vs Feedforward 6 types of Learning Types learning
different institutes
(individual & team) Five criteria of feedback Types of Learning Activities Traditional vs Blended vs Flipped
Group discussions
Impacts of feedback Storytelling Learning
Digital Toolbox Demo
12h30
LUNCH LUNCH LUNCH LUNCH LUNCH
13h30
Elaborate what the training
should be
Question Techniques
OOO Session OOO Session OOO/OOM Session Prioritize the objectives and topics
13h30 Application of question techniques
Actual Run Actual Run Actual Run for maximum impact
15h00 Values of questions
Facilitation plan coaching Facilitation plan coaching Facilitation plan coaching Draft the program and compare with
Types of questions
initial thoughts of EHL
Draft plan and role-out of partners
Recap Day 4
17h15
Recap Day 1 Recap Day 2 Recap Day 3 Module Closure
17h30 Q&A and Feedback
Pre-requisites for Day 2 Pre-requisites for Day 4 OOO & OOM Videos – sending to
Homework OOO Facilitation Plan
Pre-requisites for Day 3
OOM Facilitation
Pre-requisites for Day 5
Lausanne for evaluation
Active: This involves students actively taking part in teaching and learning activities, as opposed to only passively absorbing information.
Applied: This is teaching in which real-world problems applied to the classroom serve as a stimulus for deeper learning experiences.
Social: Social means creating a space where students regularly interact with their educators and with their peers as a core part of their learning experience.
Inclusive: Inclusive teaching is about creating experiences which are designed to be accessible and welcoming to everyone.
09h00
10h30
09h00
10h30
12h30
LUNCH
13h30
Recap Day 1
17h15
17h30
Sending announcements
Creating instructional videos
Joining in online discussions
Demonstrating your personality, enthusiasm, and knowledge
RESOURCES +
RESOURCES +
Establish clear expectations (syllabus, rubrics, checkings, learning objectives, alignment), provide timely feedback, communicate changes in schedule,
set some synchronous meeting times to clarify things, and establish a course routine.
Aligning Objectives and Assessments
Syllabus
Rubrics
Benefits of Providing Feedback to Students
Authentic Instruction
Implementing E-Journals into Your Course
Discussions
Assessments
RESOURCES +
Provide supporting tool (study guides, practice questions, notes summarizing common mistakes), connect students with academic and student support
services, use course analytics tools, acclimate students to online learning (expectations, netiquette, chunking), acclimate students to online tools.
Narrated Lectures
6. Stay current
Ensure that the course content is up to date, operational, and published before the first day of class. The course site should have an updated syllabus,
instructor information section, and communication policy; Canvas due dates and times should be double-checked; any external tools should be fully set
up, and the course site should be made open to students the night before the first day of class.
LEARN MORE +
Let students know that you believe in their ability to succeed in the course. Be aware of casual comments that can unintentionally impact students
negatively. Express your concern for the well-being of your students outside of the classroom and regularly disseminate information about university
services available to assist them.
Establish and implement course policies that are inclusive of nontraditional students' needs. Develop consistency with repeating assignment due dates.
Students will often be more successful with turning in assignments if they are given at least one weekend day to complete more significant projects and
exams. If possible, give students the option to work ahead. It can be helpful to divide larger assignments into smaller assignments that can be turned in
over a longer period of time. Provide flexibility by allowing students to turn in late work (for partial credit, if appropriate). Show empathy.
Establishing and adhering to clear guidelines for how students are expected to participate in the class community will set students up for success in
your course. Early in the semester survey students’ comfortability with using microphones and webcameras. Explain to students what active
participation entails in your online course. If students are expected to have their webcameras on during class, let them know ahead of time. Set aside
Include captions on all recordings. You can self-caption course videos using the auto-generated captions feature in Canvas Studio. CIRT also
provides captioning services.
Make sure that your pages and modules adhere to accessibility requirements by using the Canvas accessibility diagnostic tool. Utilize headers (rather
than simply increasing the font size) to ensure that screen readers can read the page correctly. Use alt text for any images that are not purely aesthetic.
Ascertain that any color contrast used on pages or slides is sufficient.
Visit CIRT’s Accessibility page for more information about making your course accessible to all students. CIRT can provide one-on-one
consultations for Document Accessibility Reviews, Course Reviews, and individualized training.
Schedule a meeting with Wendy Poag, the Coordinator of Accessibility Training, for in-depth information.
CIRT also offers training on accessibility in Canvas and on creating accessible documents. Register for sessions on CIRT’s Event page.
RESOURCES +
Establish inclusive instructor-student communications (personalized feedback in Speedgrader, surveys), build an inclusive classroom community,
create a course that is inclusive to all learners (accessibility, captions, etc.).
8. Be accessible
Encourage students to meet with you via ‘office hours’, ‘coffee breaks’, or any other planned interactions that facilitate student access to you.
LEARN MORE +
Set an example for students by responding to their emails in a timely fashion.
RESOURCES +
Office hours, reach out to students who are struggling, emails after graded work.
Communication in Canvas
Engaging Students in Canvas
The better you understand your students, the better equipped you will be to tailor your course design to meet the needs of your students.
1. Multimedia Principle
This principle uses words and graphics concurrently, rather than words exclusively. This approach engages both visual and
auditory elements as learners often prefer to learn from both words and pictures, rather than from words alone. With new
innovations such as 3-D modeling and animation, Virtual Reality, and Augmented Reality courses are being brought to
life like never before, creating maximum impact. This principle is economical, impactful and the combinations therein are
virtually limitless, making it an easy choice.
2. Contiguity Principles
This principle leverages words and corresponding graphics, presenting both elements in close proximity to one another,
and is broken into 2 subcategories: spatial and temporal contiguity.
This principle presents words and information in the form of audio narration, rather than on-screen text. Images are
described as well so learners don’t risk experiencing cognitive overload, as they can instead focus on one element: the
narration.
According to the Cognitive Load Theory, the amount of information that working memory can hold at one time is limited.
As such, this principle caters to the theory that related sources of information can be understood with the integration—
rather than the separation—of information through narration.
The narration is a powerful tool, especially when leveraged as a real-life testimonial that conveys the intensity or severity
of topics. Through impactful student testimonials, for example, there are online learning modules which use the power of
storytelling narration in their online learning designed to prevent sexual assault, dating and domestic violence, and
stalking on college campuses.
4. Redundancy Principle
This principle explains visuals with words in audio or text, but not both. As such, both elements instead complement one
another, rather than confound a learner with an overload of all available elements, using a less-is-more approach.
An example of this principle in action is when learners are empowered to choose whether they want to listen to audio or
read the text. Captions can be turned on or off, and audio can be muted for times when learners are in a shared space.
5. Coherence Principle
Similar to the Redundancy Principle, this also adopts a less-is-more approach. Irrelevant, extraneous or inapplicable
information is eliminated, including audio, visuals, and words, to avoid distraction and increase learning and retention,
allowing the learner to concentrate on critical elements only.
6. Personalization Principle
This principle indicates the use of a conversational-style voice and tone—rather than a formal, authoritative tone—to put
the learner at ease. It serves to give the content a more approachable, intimate feel so learners can process the content
more easily with increased attention and engagement.
Consider these 2 tones for explaining compounding interest from eLearning and the Science of Instruction [2]:
Example 1
‘Interest is compounded or added to the existing cash balance monthly. For disclosure on client statements, the
annual percentage yield earned is calculated as follows …’
Example 2
‘Clients will often ask you to explain how the Annual Percentage Yield on their statement was calculated. This
can be confusing, so let's run through an example …’
The Personalization Principle would then suggest that the second, more informal example is more relatable and,
therefore, more engaging to the learner.
7. Segmenting Principle
This principle serves to manage complexity by breaking a lesson into smaller, more palatable parts. Since eLearning is
predominantly self-paced, this principle helps to reinforce that process, facilitating learning with user-paced segments,
rather than as a continuous module. Further, this principle gives learners more control, allowing them to find what they
need, see where they’ve been and know what to expect.
8. Signaling Principle
This principle suggests that people learn better when cues that highlight the organization of the essential material are
added, encouraging organized learning content. Further, it suggests that content should get incrementally more complex,
with simpler concepts being presented first.
The simplest way to contextualize the principle is to think back on meals as a child. Just as you would spread your lima
beans all over your plate to give the illusion you’ve eaten more than you have, breaking up blocks of content into visually
smaller chunks gives the illusion of more manageable, bite-sized content.
9. Voice Principle
This principle suggests that people learn better when the narration is spoken in an intimate, informal friendly human
voice rather than a robotic voice. Often, machine voices are more cost-effective but in the long run, retention and
engagement suffer.
In fact, SafeSchools, for example, won a storytelling award, highlighting how effectively courses can deliver information by
creating relatable scenarios with which your learners will empathize, thus fostering an emotional connection with the
content.
This principle capitalizes on what essentially amounts to learning calisthenics as learners benefit when they preemptively
know the names and characteristics included in the content. If you think of learning as a cocktail party, the pre-training
Think of it like this: before a learner is to begin a course of complex, industry-jargoned content, a course can present a list
of frequently used—but relatively uncommon—terms and phrases so the learner has a much greater chance of success—
and retention.
In the ‘recipe’ of eLearning, Instructional Design can leverage any combination of these principle ‘ingredients’ in order to
provide limitless opportunities for learning. These design principles provide eLearning courseware and content variety—
the ‘spice’ of learning—to make it endlessly engaging, informative, and instructional for both corporate and classroom
learners alike.
Blended Learning vs Flipped Classroom: Choose the Right One for Remote
Training In 2023
The difference between flipped and blended learning is that blended learning creates a more effective way of presenting course material to
employees in an engaging and efficient way while dealing with the isolation due to the Covid-19 situation.
In contrast, flipped classrooms are when the instructors create courses, texts, or
lectures that are watched or read at a student's own pace, and in-class teaching
assists in practicing the concepts learned in the videos or other course materials.
But which one should you use? Here we will provide you with insights into the
significant differences and benefits of each and how they can be applied to a
learner's environment.
Instead, the students first study the course material, typically through online
lectures, then learn how to implement what they learned in a classroom
setting.
For example, students may watch online lectures, review online course materials
and texts, participate in online discussions or perform research at home.
When in the classroom, students will practice their skillsets by having face-to-
face discussions with peers, debating, making presentations, or having peer-
reviewed assessments. Basically, the students do homework at school in a
classroom setting.
Creating in-class interactions like small-group work divides up the time spent
teaching and allows the learner to better grasp the concepts. It would help if you
also used online quizzes and gamification (creating online games to aid
understanding) to supplement learning.
However, the upfront cost and time to create online materials, such as videos, can
cause the most significant barrier to creating an effective flipped classroom. It can
take considerable time and technological knowledge to reach your learning
objectives.
The good news is that you can reuse the videos year after year, essentially
repurposing them. However, many people do not have the technical know-how to
make a flipped classroom work.
© EHL Advisory Services SA – all rights reserved
1
ST4SD Facilitator program
It is best if you also found a balance between online work and in-class activities,
making sure not to overwhelm the student. Peer instruction will also play a major
role in the classroom learning environment. This can cause difficulties as learners
may come to the wrong conclusions based on what they are learning and then
negatively influence other students.
Here is where mentoring and coaching comes in. To succeed with a flipped
classroom, you need an educator or teacher that understands how to make
the courses more interesting for both students and instructors.
Engagement is key, which is where blended learning comes in. In The All-
Important E's of eLearning: Engagement and Effectiveness, it states that when
employees are engaged with their work and goals, they outperform their
fellow employees by 147%. This engagement is where blended learning shines.
Moving towards an impactful Learning Management System allows for more
personalization for individual learners, resulting in increased efficiency in the
workplace and other educational endeavours.
This ability to personalize the content helps identify struggling students and lets the
educator intercede before the student is too far off-track.
To create your online learning platform for your business or organization it is best
to determine your primary goals and learning objectives. You can then create
a comprehensive and cohesive learning strategy by picking the best features for
your learning structures.
Your choices should work together seamlessly to best teach your prospective
students. You should also enable communication for the learners through creating
forums and instant messaging platforms. Also, a successful coach or mentor is
needed to bring blended learning together.
You also need to know your audience. This knowledge allows you to determine
your primary objectives.
Figure out what your learner's abilities are and when or where the learning will take
place. Identify which skillsets and information are required and what your
audience's limitations are. This way, you can create custom learning plans that will
stick with those you are trying to educate.
They determined that biased grading could have affected the outcome. And they
also found that students were less satisfied with how the flipped classroom
format oriented them towards their learning goals.
The study concluded that this was likely due to poor connections between the
online portions, the assigned homework, and the face-to-face learning
environment.
The case study Blended Learning in Healthcare: A Toolkit for a Blended Learning
Approach in Clinical Training discusses the active learning model that blended
By creating real-life situations to test and measure student success, you can better
grasp where things are slipping through the cracks, thus creating a better learning
environment for future learners.
Introduction
Where Do We Start?
As with any instructional strategy, technology integration tool, app, or device, educators need to start with a goal in mind. In fact,
we strongly believe the goal should never be to ‘flip your classroom’ or implement a blended, hybrid, or flipped learning
environment. Rather, these things, regardless of whichever definition you finally apply to them, are really just tools which provide
the means to achieve the real goal.
Simply stated, an educator’s real goal is to meet the individual needs of every learner, every hour of every day. Proper technology
integration gives educators the ability to finally differentiate for every student, providing opportunities for self-paced (think teacher-
paced or faster) and mastery-based learning, and opening access to course materials and learning activities that extend outside of
the classroom walls and regular school hours. These shifts essentially move us from a school day where time and location are the
constant and learning is the variable, to one where learning is the constant and time and location are the variable.
To achieve the goal of consistently meeting the individual needs of every learner, we are not suggesting that teachers spend more
time preparing lessons, but rather that they utilize their time differently. Instead of spending time preparing lessons based solely on
the curriculum that needs to be covered, mass-customized learning enables teachers to prepare informed lessons by looking at
data daily. This activity helps teachers tailor their instruction to meet the needs of every student each day. Using data to inform
instruction results in teachers meeting with students because the data indicates that an intervention is needed.
Educators must realize that today’s students are children of the most technology-stimulated time in history, which shortens
attention spans and presents the challenge of communicating information in a way that quickly captures the learners’ attention.
Even a ten-minute YouTube video is painful for most students to watch. In a traditional classroom, this same student is asked to sit
through a 40-minute lecture, which leads to the student becoming disengaged because we are not teaching the way students learn.
British professor and educational/training developer Phil Race, who presented an alternative experiential learning model which was
seen as radically new and different, reported in 2001 that a teacher generally speaks 100-200 words per minute and a student only
hears 50-100 of those words. The study also found that students are attentive just 40% of the time.
Another study conducted by Chet Meyers and Thomas Jones found that students retain 70% of what they hear in the first ten
minutes of class and just 20% of what they hear in the last ten minutes. Studies like these teach us that the method of
the traditional lecture is not very effective, which is why many schools have already acknowledged this and have begun to
implement other forms of instruction, such as flipped learning.
The word ‘engagement’ is often used when referring to students actively learning in a classroom. We actually believe there is a
difference between ‘on-task’ and ‘engaged’ behavior. There is not a problem with a classroom of students involved in on-task
behavior: the framework created within this type of instruction creates an environment where ensuring that students are on-task is
achievable. However, true engagement seems to be achieved when a student develops a desire to go beyond the required
curriculum and becomes a self-directed learner who explores the curriculum more deeply, of their own initiative. One of the benefits