Omonhinmin Mercy Itohan

+2349029076554 | mercyomonhinmin@gmail.com | Kwara state, Nigeria

PROFESSIONAL SUMMARY
Versatile and hands-on professional with a proven track record of successfully conceptualizing and
delivering innovation through a unique combination of administrative support and project management
skills that optimize business operations and deliver exceptional results.

PROFESSIONAL EXPERIENCES
Product Associate
Mephalti Technologies Ltd|October 2023- February 2024
● Successfully anchored product meeting with local and international clients with a full
understanding of clients’ needs and product knowledge
● Monitored product life cycle and corrected deviations with clear communication of product
goals through daily update sessions with the team.
● Provided exceptional client support by promptly addressing inquiries, resolving issues, and
ensuring overall customer satisfaction through effective communication and problem-solving
skills.

Virtual Executive Assistant

Hellosa Nigeria Limited|September 2022-October 2023
● Proactively identified and resolved operational issues, including system inefficiencies,
workflow bottlenecks, and cross-departmental coordination challenges.
● Implemented an efficient calendar management system that significantly improved, facilitated
successful meetings, reduced scheduling conflicts and optimized the executive's time.
● Computed and managed error free expenses, salaries and stipends budgets
● Performed dual function of product manager and collaborated with cross-functional teams to
support the implementation of strategic projects including the building of tech products from
ideation until development.

SKILLS
● Microsoft Suite (Excel, Word, Doc, Powerpoint)
● Product management tools (Trello, Click up)
● Video conferencing tools (Teams, Google Meet)
● Calendar Management (Outlook, Google Calendar)

EDUCATION
Bsc. Entrepreneurship (First class Hons)
University of Benin| 2017-2022
CERTIFICATIONS
● Scrum Fundamentals
● YALI NETWORK Fundamentals of Starting and Running a Business
● YALI NETWORK Community Organising for Action
● YALI NETWORK Management Strategies for People and Resources
● Jobberman Entrepreneurship and Small business course.

VOLUNTEER EXPERIENCE
● United Nations Sustainable Development Goals for 2030 activation
● OAP volunteer at SBS 96.9FM Ilorin