Chapter 1

A) Name the primary elements of communication.

B) Diagram a model of communication containing sender–receiver,

messages, channel, noise, and feedback, and define each of
these elements.
C) Compare and contrast the linear and the transactional model of
communication.
D) Read the following statements and decide whether you think each
is true or false:
1) Saying something twice communicates exactly the same thing both
times.
2) The meaning of a symbol is the same regardless of the situation in
which it occurs.
3) Communication reflects reality rather than creates it.
4) The most important function communication serves is to achieve
something.
5) High-quality communication must conform to the norms of the
relationship or culture.
6) It is important to be consistent in the way you communicate.
7) The audience for a message determines the effectiveness of the
message.
8) Knowing the intent of the sender’s message is important to
understanding the communication process.
9) Understanding one another and sharing meaning is the sole
foundation for good communication.
10)To be effective, communication must be clear and unambiguous.
11)When you debate with yourself, you are engaging in intrapersonal
communication.
12)There is some overlap among different types of communication.
 13)Communication models are visual, simplified representations of
complex relationships in the communication process.
14)Shannon and Weaver view communication as a transactional
process.
15)Four types of noise may disrupt a message.
16)Physical noise is also called external noise.
17)The physical context is everything but the tangible environment in
which communication occurs.
18)Our notion of communication models is static.
E) Chose the wright answer:

1) A model is a pictorial representation of:

a) A theory.
b) An abstract.
c) A human communication.
d) Encoding.
2) In communication "feedback" can be explained as:
a) Response from the receiver.
b) Explanation of a theory.
c) Process of communication.
d) Communication barriers.
3) Which of the following four components are included in the linear
model of communication?
a) Sender, receiver, encoder, and decoder.
b) Physical noise, semantic noise, physiological noise, and psychological
noise.
c) Sender, Context, Channel, and receiver.
d) Sender, receiver, message, and channel.
4) The transactional model of communication underscores the fact that
giving and receiving messages is:
a) Dynamic.
b) Reciprocal.
c) Deniable
d) retrievable
5) A unique feature of the transactional model is its recognition that
messages:
a) Have nonverbal elements
b) Are interdependent
c) Are interdependent.
d) Build upon each other.
F) Match the following situations with different types of barriers:

1 Rural women may not like to discuss a Linguistic

their problems with males
2 Failure of satellite link b Socio-cultural
3 Too many concepts in a lesson c Physical
4 Individual differences d Content load
5 Weak and faulty expressions e Technical
6 Poor seating arrangements f Psychological

G) Match the terms about human communication with their

definitions. Record the number of the definition next to the
appropriate term.
a) Intrapersonal communication ------------
b) Metamessages ------------
c) Encoding ------------
d) Communication competence ------------
e) Computer-mediated communication ------------
f) Feedback ------------
g) Power ------------
h) Transactional view of communication ------------
i) Ethnocentrism------------
j) Ethnic identity------------
1) Communication between two or more people through some
electronic means.
2) Knowledge of communication and the ability to apply that
knowledge for effective communication.
3) The view of communication that sees each person as taking both
speaker and listener roles simultaneously.
4) Communication with yourself.
5) Commitment to the beliefs and values of your culture.
6) The process of putting ideas into a code; for example, thinking of an
idea and then describing it in words.
7) The tendency to see others and their behaviors through your own
cultural filters.
8) The messages you get back from your own messages and from the
responses of others to what you communicate.
9) Messages that refer to other messages.
10)The ability to influence the behaviors of others.