ROLAPACK & CO MR/F/11

ISO 9001:2015 AUDIT OBSERVATION REPORT Rev. : 00

Date :17/08/18 Auditor :S.SAMPATH Dept./Procees : MANAGEMENT &

MARKETING
Audit No. :01 Auditee : Krishna Aghoram

ISO 9001:2015 Poured by

Audit Observation
Clause Nos. O+ NC OI
The organization has identified the Internal, External Issues
and the corresponding Strategic direction. These are addressed
in Quality Manual ( QM-01,dt. 01/04/18), Sec QSM /4.0,
dt. 01/04/18,Page 2 of 4. The Management is planning actions √
based on the Strategic direction.

The Needs and Expectations of interested parties like

Customers, Bankers, Employees have been documented and it
is addressed in Quality Manual QSM/ 4.0, Page 3Of 4
√

4.1 ,4.2, 4.3

4.4, 5.1,5.1.2 Scope is documented and available in Quality Manual QSM/I,,
,5.2.1, 5.2.2, dt. 01/04/18, Page 1 of 1
5.3, 6.1,6.2, √
6.3 ,8.2 ,8.2.
1,
8.2.2,8.2.3,
8.2.4, 9.1.2 Verified the Leadership and commitment , Customer focus in the
document of quality manual QSM/5.0
Verified Quality policy has been established and documented in
Quality Manual QSM/K, Page 1OF 1
No evidence to communicate the Quality Policy to all
interested parties as per system requirement.
Roles, Responsibilities and authorities of all employees are
defined. All employees are understood about their duties and √
responsibilities. The authority and responsibility of Prouction
I/C, Mr. Venkatraj is verified
The Risk Assessment has been recorded for all QMS processes.
The organization has allocated points for the various risks.
Suitable Control methods have been identified for Significant
Risks and the actions are monitored
Customer purchase order was reviewed as per the PO reff. :
4510303136, dt.06/08/18 ,Part No. 181503, Spirex Tube 0-50A LK ,
Schedule Qty : 26,000 Nos, Schedule date : 19/09/18,Customer :
EATON LTD.. √
No customer complaint was noticed (MKT/F-08) since 2015
The customer Neel Metal Pvt Ltd. 10/01/17,16/02/17,17/01/18
respectively. customer satisfaction is verified as per customer
rating report as 100% for the period of April-18 to July -18 s
Customer : EATON LTD.. Verified the customer Property
Record back ( MKT/F/09), Item: Blanking Punch 16.50mm / Part
no. 577454600 Qty: 1 No
Verified delivery Performance for the month of july-18 is as √
85.6%
Verified the Risk assessment record for Management and Marketing
Process ( MR/F/12) and verified the identified Risks, Risk value,
Mitigation Plan, Opportunity etc., It is accepted

AUDITOR: AUDITEE:
ROLAPACK & CO ISO 9001:2015 AUDIT OBSERVATION MR/F/11
REPORT Rev. : 00

Date :17/08/18 Auditor :S.SAMPATH Dept./Procees : QMS CO-ORDINATOR ( MR)

Audit No. :01 Auditee : A. V. Raman

Poured by
Clause No. Audit Observation
O+ NC OI

Verified the Procedure for control of documented information

( QSP/04, Rev:00, dt.01/04/18) √

Verified List of documented information ( Documents )

( MR/F/08 )
Verified List of external origin documents ( MR/F/09)

Verified List of documented information ( Records )

( MR/F/16) √
No document and controlled evidence was seen to ensure
that the customer appropriate drawings are in use, Eg. Drg
No. 5774529, Rev:S ;, Customer : EATON LTD √
4.1, 4.2, 4.3,
4.4, 6.1, 6.2,
6.3,
7.4,7.5,7.5.2
7.5.3, 8.1,
9.2, 9.1.3,
9.3, 9.3.1, Verified internal audit procedure ( QSP/10, Rev:00) . Internal audit Frequency has
been determined as once in 6 Months. This is the 1st internal audit
√
9.3.2, 9.3.3,
10.3

Verified The Procedure for Management Review ( QSP/11) . Management

review Frequency is mentioned as 6 months once. The 1st MRM has been √
Planned on 23/08/18.

Verified the Risk assessment record for QMS CO- OEDINATOR ( MR ) process
as per MR/F/12 and verified the identified Risks, Risk value, Mitigation Plan, √
Opportunity etc., It is accepted

AUDITOR: AUDITEE:
ROLAPACK & CO MR/F/11
ISO 9001:2015 AUDIT OBSERVATION REPORT Rev. : 00
Date :17/08/18 Auditor :S.SAMPATH Dept./Procees : QA & CALIBRATION
Audit No. :01 Auditee : A. V. Raman

Poured by
Clause No. Audit Observation
O+ NC OI

Verified incoming inspection report (QA/F/01), dt. 20/06/18, Supplier

Name: Bhadra Packaids Pvt. Ltd, Invoice No: 400. Item : Kraft
paper,, Thick 0.7mm,, Qty: 1500 kgs,. Supp. TC Reference for this √
batch , dt. 08/11/17 is verified and accepted

Verified the process Plan (PP/91) for the Part No: 577450103, Part
Name: End Disk , Customer: EATON . Verified WI for Tube
Trimmer (WI/04), Rev: 00), Verified In process inspection
( QA/F/03), dt. 06/08/18, Part No: 577453800, Operation: Punching, √
Machine No: Press-II,. Punching size req: 24.08/24.59mm,
Actual: 24.30/24.33mm, Operator: S.Mamata, Qty:34320 nos.,
Rejection – 5 Nos due to mis punch.

7.1.5,
7.1.6 ,8.6 ,8.7 ,9.1,10
.2
Verified Final Inspection report dt.09/07/18, Invoice no. RC37,
Item : End Disk ,Customer ; EATON, QTY: 1,10,000 Nos, Rej: Nill

No Customer Complaint: since 2015 √

Verified the calibration report ref ;- QPI/CC/2018/9185-I , dt.

20/07/18 for the instrument : - Digital veinier calibre , Range: 0 to
150mm.
Verified the Risk assessment record for Quality & calibration process √
( MR/F/12) and verified the identified Risks, Risk value, Mitigation Plan,
Opportunity etc., and it is accepted

AUDITOR: AUDITEE:
ROLAPACK & CO MR/F/11
ISO 9001:2015 AUDIT OBSERVATION REPORT Rev. : 00
Date :17/08/18 Auditor :S.SAMPATH
Dept./Procees : Production
Audit No. :01 Auditee : Venkat raj

Poured by
Clause No. Audit Observation
O+ NC OI

The organization maintains suitable Infrastructure for their core process

of paper tube and gas cut process. The same are reviewed in MRM .
Verified the fire extinguisher was kept available in the press shop with gas √
filled condition.

Verified Production Plan (PRO/F/01) dt.06/02/18, M/C : Power Press-II, √

Operation: Punching,, Planned Qty:4,29,000 Nos Actual: 4,29,000 Nos.,
Operator: V.Venkatraj. Verified Process Plan ( PP/91) Item : Spirex tube c.
Verified Tool History card ( PRO/F/03) dt. 02/07/18.

Verified job card ( QA/F/04) No. 04, dt. 05/04/18 ,Item: End disk, Part No.
5774546000, , Size :- 260 x 500 mm , Batch Qty ; 4,19,775 Nos, Verified the √
product and process Identification system at shop floor and found accepted..

7.1.2, 7.1.4, 7.2,

7.3, 8.5, 8.5.1,
8.5.2, 8.5.3,
8.5.4, 8.5.6, 8.6,
8.7 Verified the setting Approval and inprocess inspection Record ( QA/F/ 03),
dt.06/08/18,, M/C No. Power Press -II, Item: End Disk, Operation: : Punching , Job
Card Ref : 18, Spec: 24.08/24.59 mm, Actual : 24.30 / 24.33 mm, Qty ;- 34,320 √
Nos. Customer : EATON LTD Verified the customer property ( MKT/F/09) ,16.5
mm blanking tool, Qty :1 No.

Verified Process Validation Record ( QA/F/06), DT. 20/0518,, Process : Spiral Tube
Process . Process done by E. Malliga. √

Verified the Risk assessment record for production process

( MR/F/12) and verified the identified Risks, Risk value, Mitigation Plan, √
Opportunity etc and found accepted.

AUDITOR: AUDITEE:
 MR/F/11
ISO 9001:2015 AUDIT OBSERVATION REPORT Rev. : 00
ROLAPACK & CO

Date :17/08/18 Auditor : S.SAMPATH Dept./Procees : Maintenance

Audit No. :01 Auditee : Venkat raj

Poured by
Clause No. Audit Observation
O+ NC OI

Verified List of M/Cs and Equipments (MNT/F/01), Totally 8

Machines were listed.
√

Verified Daily maintenance record (MNT/F/02) dt 16/08/18 ,

M/C.: Power Press- II
√

7.1.2, 7.1.4, 7.2,

Verified annual maintenance record ( External service ) √
7.3, 8.5, 8.5.1,
8.5.2, 8.5.3,
8.5.4, 8.5.6, 8.6,
8.7

Verified Break down Maintenance record ( MNT/F/03) , No break downs

were happened since one year.
√

Verified the Risk assessment record for Maintenance Process

( MR/F/12) and verified the identified Risks, Risk value, Mitigation Plan, √
Opportunity etc.,, It is accepted.

AUDITOR: AUDITEE:
ROLAPACK & CO MR/F/03
ISO 9001:2015 AUDIT OBSERVATION REPORT Rev. : 00
Date :17/08/18 Auditor : S.SAMPATH Dept./Procees :Training
Audit No. :01 Auditee : A.V. RAMAN

Poured by
Clause No. Audit Observation
O+ NC OI

Verified the Procedure for training ( QSP/02).

Verified Competency level of employees Verified (TRG/F/01) ,
√

Skill matrix of employees (TRG/F/02), Opretor :- C. Jaya

Lakshmi. Verified Training Needs ( TRG/F/03) , 4 Trainings √
are identified for the year of 2018-19.

Training Record verified ( TRG/F/04),training was given on

dt:10/05/18. training topic; ISO 9001: 2015 Awareness .
7.1.2, 7.1.4, 7.2,
Verified Training Effectiveness (TRG/F/06) for the Training of
7.3
Risk assessment dt 12/08/18. Employee motivation and
√
empowerment methods :- Daily free food and tea is provided for
Employee motivation and empowerment

Verified the Risk assessment record for Training Process ( MR/F/12) and
verified the identified Risks, Risk value, Mitigation Plan, Opportunity etc.,It √
is accepted

AUDITOR: AUDITEE:
ROLAPACK & CO MR/F/11
ISO 9001:2015 AUDIT OBSERVATION REPORT Rev. : 00
Date :17/08/18 Auditor : S. SAMPATH Dept./Procees : EXTERNAL PROVIDERS
Audit No. :01 Auditee : A.V. RAMAN

Poured by
Clause No. Audit Observation
O+ NC OI

Verified the procedure for external providers ( QSP/06) . The

organisation has determined and applied the criteria for evaluating,
selection, monitoring of performance and re-evaluation of external
providers

Verified Approved External Providers list ( PUF/F/02,

Rev.00), , Supplier Name: Bhadra packaids Ltd for paper √
board supply.

Verified Registration of external providers (PUR/F/01),

dt 02/04/18 for Pidilite Industries..
√

Verified the purchase order ( PUR/F/03 ),PO.No.01,,dt ,

8.4, 8.4.1, 8.4.2, 11/04/18, ,External Provider Name: Viswajit Agency , Item : Kraft √
8.4.3 ,8.5.2, Paper, Size Reel Size : 17x 18mm Width, Thick : 0.125mm
8.5.4,

√
Verified External Providers rating (PUR/F/F/04) The average
level for the period of Apr-18 to July -18 is 100%.

Verified the Stock Book for RM stock of 5 Mil Kraft paper was
700 kgs as on 301/07/18. √

Verified the Risk assessment record for External Providing Process

( MR/F/12) and verified the identified Risks, Risk value, Mitigation Plan,
Opportunity etc.,and it is accepted. √

AUDITOR: AUDITEE:
3

AUDITOR: AUDITEE: