SNBP-065-301 - A - Occupation Health and Safety Manuals

Rev. Date Description Prep. Chkd. Appd.
South Negros BioPower (SNBP)

25 MW Biomass Power Plant in Negros, Philippines
South Negros BioPower Inc.
National Highway, Barangay Cubay,
La Carlota City, Negros Occidental
Philippines
EPM Contractor: Supplier:
Aflo Equipment
45-47 Horne Street
Pöyry Energy, Inc. Hoppers Crossing, Vic, 3029
8th Floor, King's Court I Building Australia
2129 Pasong Tamo Street Ph: +61 3 92816200
PH-1231 Makati City/Philippines Fax: +61 3 9281
Tel. +63 2 811 27 41
Fax +63 2 811 23 58
E-mail: snbp-epm@poyry.com
Document Title:
OCCUPATIONAL HEALTH AND SAFETY MANUAL
Prepared by BCD Document No.: Page No. 1 of 1

Checked by BEP A A4
SNBP-065-301
Approved by BACH
Date 31st,Jan 2019 Project Number.: X374525 File Name: OH&S Manual
Occupational Health and Safety Manual
Document Control
Document Title OHS Management Manual
Document Controller Rabin Awale
Approved by Tony Cook
Revision History
Version Date Description of Change Author

Induction and Training Procedure - Added requirement for
4 21/02/2017 training on the observation process and employee OHS Bruce Clayton
performance reviews.
Incident Investigation Procedure – Change to address
4 21/02/2017 requirements for the retention of incident and investigation Bruce Clayton
reports and records.
Consultation and Communication Procedure – Change to
address minutes from safety/toolbox meetings include at a
4 21/02/2017 minimum, the meeting topic and a list of attendees. Also Bruce Clayton
requirement that employees must attend OHS meetings etc as
required.
Risk Management Procedure – Changes to address
requirement for new employees and subcontractors to be
made aware of the content of the risk register and trained in
4 21/02/2017 Bruce Clayton
any relevant JHAs and SOPs for tasks they are required to
undertake. Workers need to be trained in their tasks and be
aware of hazards and associated risk within those tasks.
Working at Heights Procedure – Added detail to ensure that
plant used to control the risk of a fall must be designed and
constructed for the task or range of tasks to be undertaken,
and emergency procedures will be documented in SWMS.
First Aid procedure – Change to address that the phone
4 21/02/2017 numbers of emergency services will be posted in an area Bruce Clayton
visible to all employees.
Induction and Training Procedure - Change to address site
specific mobilisation and induction requirements, Supervisor
level OHS training, contents of training records and job skill
training and assessment.
Distribution
Version Number Issued To Date of Issue
4 WHS Manager 21/02/2017

Table of Contents
OHS Manual and Procedures............................................................................................................................... 4
Planning ............................................................................................................................................................... 6
Legal and other Requirements ........................................................................................................................ 6
Objectives and Targets .................................................................................................................................... 6
Planning ........................................................................................................................................................... 6
Responsibility and Authority ............................................................................................................................... 7
OHS Organisation Structure ............................................................................................................................ 7
Responsibility, Authority and Accountabilities................................................................................................ 7
Control of Documents Procedure...................................................................................................................... 10
Consultation and Communication Procedure ................................................................................................... 12
Risk Management Procedure ............................................................................................................................ 14
Hazard, Incident or Injury Reporting Procedure ............................................................................................... 20
Incident Investigation Procedure ...................................................................................................................... 22
Safety Inspections and Monitoring ................................................................................................................... 24
Health Monitoring Procedure ........................................................................................................................... 25
Induction and Training Procedure ..................................................................................................................... 26
Contractor Management Procedure ................................................................................................................. 29
Permit to Work Procedure ................................................................................................................................ 33
Hot Work Procedure.......................................................................................................................................... 35
Confined Space Procedure ................................................................................................................................ 36
Plant & Equipment Procedure ........................................................................................................................... 38
High Risk Work Licences .................................................................................................................................... 40
Electrical Testing and Tagging Procedure.......................................................................................................... 43
Working at Heights Procedure .......................................................................................................................... 44
Lifting and Fall Control Equipment Procedure .................................................................................................. 47
Isolation and Tagout Procedure ........................................................................................................................ 49
Noise Management Procedure ......................................................................................................................... 51
Personal Protective Equipment Procedure ....................................................................................................... 53
Chemical Management Procedure .................................................................................................................... 55
Manual Handling Procedure .............................................................................................................................. 56
Ergonomics Procedure ...................................................................................................................................... 58
Fatigue Management Procedure ....................................................................................................................... 60
Fitness to Work Procedure ................................................................................................................................ 63
Emergency Control Procedure .......................................................................................................................... 64
Emergency Evacuation Drill Procedure ............................................................................................................. 65
First Aid Procedure ............................................................................................................................................ 66
Injury Management and Return to Work Procedure ........................................................................................ 68
Internal Audits Procedure ................................................................................................................................. 70
Control of Non Conformances Procedure ......................................................................................................... 71
Corrective and Preventive Action Procedure .................................................................................................... 72
Reporting Procedure ......................................................................................................................................... 73
Management Review Procedure ....................................................................................................................... 74
WHS Procedures Manual Page 3 of 76

OHS Manual and Procedures
Scope
The OHS Management System covers all activities conducted at or by A-Flo Equipment including work on
client sites.
Design and manufacture of FRP tanks for chemical handling (storage, mixing and dosing), chemical transport
and underground tanks for storm water and above ground for waste water management.
Normative References
• AS/NZS 4801 Occupational Health & Safety Management Systems

• AS/NZS 4804 Occupational Health & Safety Management Systems
Terms and Definitions
For the purpose of this manual the terms and definitions are as given in AS/NZS 4801:2001.
Audit: A systematic examination against defined criteria to determine whether activities and related results
conform to planned arrangements and whether arrangements are implemented effectively and are suitable
to achieve A-Flo Equipment’s policy and objectives.
Competent Person: A person who has acquired through training, qualification, or experience, or a
combination of these, the knowledge and skills, including OHS knowledge and skills, qualifying that person to
perform the task required by this manual.
Continual improvement: Process of enhancing the OHSMS to achieve improvements in overall OHS
performances, in line with A-Flo Equipment’s OHS policy.
Control of Hazards/Risks: The terms ‘control of risks’ is used, to mean the process of elimination or
minimisation of risks.
Hazard: A source or a situation with a potential for harm in terms of human injury or ill-health, damage to
property, damage to the environment, or a combination of these.
Hazard Identification: The process of recognising that a hazard exists and defining its characteristics.
Hazard/Risk Assessment: The term ‘risk assessment’ is used to mean the overall process of estimating the
magnitude of risk and deciding what will be taken.
Health Surveillance: Monitoring of individuals for the purpose of identifying changes in health status that
may be due to occupational exposure to a hazard.
Incident: Any unplanned event resulting in, or having a potential for injury, ill-health, damage or other loss.
Occupational Health and Safety Management System (OHSMS): That part of the overall management
system which includes organisational structure, planned activities, responsibilities, practices, procedure,
processes and resources for developing, implanting, achieving, reviewing and maintaining the OHS policy,
and so managing the risks associated with business of A-Flo Equipment.

OHS Objective: Overall goal in terms of OHS performance, arising from the occupational health and safety
policy that an organisation sets itself to achieve, and which are quantified where practicable.
Health and Safety Target: A detailed performance requirement, qualified wherever practicable and
pertaining to A-Flo Equipment, that arises from the health and safety objectives and that needs to be met in
order to achieve those objectives.
Risk: (In relation to any potential injury or harm.) The likelihood and consequence of that injury or harm
occurring.
Safety: A state in which the risk of harm (to persons) or damage is limited to an acceptable level.

Planning
Legal and other Requirements

A-Flo Equipment has a commitment to provide a safe place of work in accordance with the relevant
legislation and A-Flo Equipment’s OHS Policies, and also adopted guidelines from State and Federal
government organisations.
The Legal Register is located at the ‘Legal Register’ link on the Compliance Online Management System.
The OHS Office monitors updates to legislation and industry standards through industry publications,
newsletters from OHS Consultant and other sources.
When changes are identified the OHS Officer discusses the required changes to the OHS system with
management and stakeholders. The required changes are then integrated into the relevant documents and
communicated to staff through A-Flo Equipment’s consultation arrangements.
Objectives and Targets

A-Flo Equipment has established, implemented and maintains, documented Health and Safety objectives
and targets, at each relevant function and level within the organisation. When establishing and reviewing its
objectives, A-Flo Equipment considers its legal and other requirements, its hazards and risks, its
technological options, its operational and business requirements, and the views of interested parties.
The objectives and targets are located at the ‘Objectives’ link on the Compliance Online Management
System.
Planning
Planning for OHS performance ensures that achievable targets are set and sufficient resources are dedicated
to OHS performance. The Director authorises the A-Flo Equipment Business Plan for each planning period.
A-Flo Equipment Department Managers contribute to the OHS Management System development by
participating in performance reviews that establish objectives and targets.
The OHS Manager convenes the bi-annual OHSMS review, which establishes objectives and targets for the
next planning period, based on performance data gathered during the previous year.
Planning is based on the knowledge of risks and hazards specific to A-Flo Equipment workplaces and the
experience of A-Flo Equipment personnel, past performance in OHS, and OHS improvement initiatives
launched by external parties.
Planning also considers possibilities for OHS improvement offered by new technologies and A-Flo Equipment
Management’s legal obligations.

Responsibility and Authority
OHS Organisation Structure
Responsibility, Authority and Accountabilities

A-Flo Equipment have defined, documented and communicated the areas of accountability and
responsibilities of all personnel involved in the systems operation, and are set out in Position Descriptions.
Where contractors are involved, these areas of accountability and responsibility are clarified with respect to
those contactors.
A-Flo Equipment Management has appointed the OHS Manager as the Management Representative who,
irrespective of other responsibilities, has defined roles, responsibilities and authority for ensuring that OHS
Management System requirements are established, implemented and maintained in accordance with this
manual, and reporting on the performance of the system to Management for review and as a basis for
improvement of the system.
A summary of these responsibilities and accountabilities are set out below:
1. Directors -
• Acquiring and keeping up to date knowledge of work health and safety matters;
• Gaining an understanding of the operations of the business and the hazards and risks involved;

• Ensuring appropriate resources and processes are provided to enable hazards to be identified and
risks to be eliminated or minimised;
• Ensuring information regarding incidents, hazards and risks is received and the information is
responded to in a timely way;
• Ensuring the company has, and implements, processes for complying with any legal duty or
obligation;
• Ensuring processes are verified, monitored and reviewed.
2. Managing Director
• Setting strategic direction for the OHS System;
• Authorising the OHS Policy;
• Notifying the Regulator of notifiable incidents and illnesses.
3. OHS Manager
• Reporting OHS information to the Directors;
• Ensuring board reports include relevant OHS information;
• Ensuring adequate resources and safety processes are in place and being used;
• Actively verifying and auditing safety arrangements;
• Ensuring the company has addressed any identified gaps and provided detailed reports to the board
on actions taken to address safety issues;
• Approving costs related to OHS resources;
• Ensuring the OHS System is updated for legislative compliance;
• Acting as a role model by demonstrating safe work behaviours.
4. OHS Officer
• Undertaking regular inspections of the workplace in consultation with division managers and
employees;
• Facilitating consultation arrangements in the organisation;
• Monitoring system performance and providing information to the OHS Manager;
• Ensuring plant and equipment maintenance schedules are maintained;
• Assisting with OHS training of workers;
• Maintaining OHS records;
• Developing Safe Work Procedures in consultation with line managers and workers;
• Developing training and awareness programs;
• Ensuring emergency procedures are in place, planning necessary training and drills on a regular
basis;
• Ensuring adherence to first aid policies and procedures;
• Ensuring the OHS System is updated for legislative compliance;
5. RTW Coordinator
• Developing and implementing a return to work program, educating the workforce, keeping injury
and return to work statistics and developing policies and strategies;
• Advising the workers compensation insurer or any injured or ill worker within 48 hours of being
made aware of the matter;
• Determining an injured workers needs by discussion with the worker, their nominated treating
doctor and other treating practitioners;

• Identifying suitable duties and developing and implementing a return to work plan;
• Working with the insurer to develop an injury management plan;
• Being the main point of contact for the injured worker;
• Coordinating and monitoring the workers progress in treatment, rehabilitation services and return to
work plans.
6. Division Managers
• Undertaking regular inspections of the workplace in consultation with management and employees;
• Monitoring system performance and providing information to the OHS Officer;
• Ensuring plant and equipment is maintained;
• Identifying training requirements of workers
• Assisting with training of workers;
• Maintaining OHS records as required;
• Developing Safe Work Procedures in consultation with the OHS officer and workers;
7. Employee Representative
• Representing workers in a work group on work health and safety (OHS) matters;
• Monitoring OHS actions taken by the company;
• Investigating OHS complaints from workers of the work group;
• Looking into anything that might be a risk to the OHS of the workers they represent;
8. Workers
• Comply with safe work practices, with the intent of avoiding injury to themselves and others and
damage to plant and equipment;
• Take reasonable care of the health and safety of themselves and others;
• Comply with any reasonable direction given by management for health and safety;
• Not misuse or interfere with anything provided for health and safety;
• Wear personal protective equipment and clothing where necessary;
• Report all accidents and incidents immediately, no matter how trivial;
• Report all known or observed hazards to their supervisor or manager.

Control of Documents Procedure
Purpose
To ensure that only current revisions of documents and data are available for reference and that they are
suitably authorised and issued.
Document Structure
The A-Flo Equipment OHS Management System is documented in a four-tiered structure:
POLICY
PROCEDURES MANUAL
SAFE WORK INSTRUCTIONS
FORMS & RECORDS
The OHS Policy is a statement of our company's commitment to Work, Health and Safety and an enunciation
of the overall OHS objectives.
OHS Procedures Manual outlines what A-Flo Equipment will do to meet the requirements of each element
of AS/NZS 4801:2001 and the OHS objectives. The OHS Procedures describe in detail how each element of
AS/NZS 4801:2001 and how other critical processes are controlled in order to meet the commitments
outlined in the OHS Policy.
Safe Work Instructions detail the necessary steps for each Health and Safety related activity in logical
sequence so that the activities can be performed with minimal risk to health and safety.
Safety Management Plans are specific to individual projects and outline the particular actions and
considerations that may be needed for that project to meet the company's OHS objectives.
Forms and Records – Forms when completed become records that provide evidence of conformity to
requirements.
Document Control and Records

The Control of Documents Procedure contains details for control of all essential documents affecting either
product quality or the quality system. The documented procedure ensures:
• Documents are approved for adequacy by authorised personnel prior to issue;
• Documents are reviewed and updated as necessary and re-approved;
• The changes and current revision status of the documents are identified;
• Relevant versions of applicable documents are made available at points of use;
• Documents remain legible and readily identifiable;

• Documents of external origin determined by the organization to be necessary for the planning
and operation of the quality management system are identified and their distribution controlled;
and
• Invalid and or obsolete documents are promptly removed from all points of issue or use, or
otherwise assured against unintended use. Obsolete documents retained for any reason are
suitably identified.
Control of Records
All records shall be controlled and properly collected, identified, indexed, filed, accessed, stored, maintained
and destroyed as per the direction in the Records Register. These records include all pertinent
subcontractor records.
All records are stored and maintained in such a way that they are readily retrievable in facilities that provide
a suitable environment to minimise deterioration or damage and to prevent loss.
The retention times of quality records are established and recorded after consideration to, legal and
statutory requirements. All records are maintained so as to be legible, readily identifiable and retrievable.

Consultation and Communication Procedure
Purpose
To ensure that safety issues are communicated and addressed, and knowledge and experience is shared for
the effectively control of hazards and risks.
How to Consult
All workers across A-Flo Equipment, including contractors, have the ability to address safety at their level
and to escalate any issue through proactive communication using line management.
This can be done through a number of avenues including:
• Hazard and incident reporting;
• Toolbox meetings;
• Safety representatives;
• Supervisors and managers;
• Safety advisers;
• Team meetings;
• Group meetings;
• Defined safety meetings;
• Executive safety team meetings.
Consultation Arrangements
Consultation arrangements are established and reviewed annually or as often as necessary to ensure
effective communication of OHS issues, and are documented in the Consultation Statement.
Employees and contractors must participate in team activities, OHS meeting, toolbox talks, prestart
meeting, safety workshops / training committees to improve OHS performance as and when requested by A-
flo.
Issue Resolution
If an employee raises a WHS issue it should be directed to the WHS Officer or their Manager who can make a
decision to resolve the issue on behalf of the employer. The following issues should be considered:
• Whether the hazard or risk can be isolated;
• The number and location of employees affected by it;
• Whether appropriate temporary measures are possible or desirable;
• The time that may elapse before the hazard or risk is permanently corrected; and
• Who is responsible for performing or overseeing the removal of the hazard or risk.
As soon as possible after resolution of the issue by all parties, the agreed outcome, in writing, must be
brought to the attention of employees.
If the issue is not resolved the WHS Officer and/or manager shall seek expert advice on resolution of the
issue.
Note: Where there is an immediate threat to the health and safety of any person at the workplace, the
Manager and the WHS Officer may direct that work will cease. The Manager may assign employees so
affected to alternative duties until the issue is resolved.

In the event that the issue cannot be resolved within the business structure, help should be sought from the
relevant State WHS Authority.
If necessary, an Inspector may attend the workplace to discuss resolution of the issue
As soon as possible after resolution of the issue by all parties, the agreed outcome, in writing, must be
brought to the attention of employees.
Records
Safety and toolbox meetings records include at a minimum, the meeting topic and a list of attendees. The
following records are kept as records of consultation:
• Meeting Agenda and Minutes;
• Diary Notes;
• Consultation Statement;
• Training and Induction Records;
• Hazard, Incident and Injury Reports;
• Incident Investigation Reports.

Risk Management Procedure
Purpose
To ensure a consistent and effective approach is taken to the identification of hazards and control of risks.
Definitions
Hazard is a situation, substance, activity, event or environment that could potentially cause injury or ill
health in the workplace.
Risk is the degree of harm or damage that could result from the hazard.
Risk Management Methodology

To control all hazards and risks, the company has implemented the following risk management
methodology:
Risk Management
Company Name considers hazards and risks to the safety of people, environment, plant, production and
projects when planning activities. The following risk management tools are used to identify hazards and
control risks.
Hazard Identification
Type Purpose Frequency
Strategic Risk Conducted by the OHS Team in consultation with workers to Initial and
Assessment assist in identifying hazards relevant to the workplace and review bi-
operations including work health and safety hazards and annually or as
environmental aspects. necessary
Hazards identified are recorded by the OHS Officer in the
Hazard Register. Risks are assessed for each hazard, and
current and potential control measures are recorded for each
risk, until the risk rating is as low as reasonably practicable.
Where new controls are required to be implemented the OHS
Officer issues a P.A.R. and follows up at the scheduled review
point.

Hazardous Process Conducted by the OHS Team in consultation with workers to Initial and
Risk Assessment assist in identifying hazards relevant to processes involving: review annually
• plant and equipment;
• hazardous manual tasks;
• hazardous substances and dangerous goods;
• hygiene hazards – asbestos, noise, lead, etc.
Where hazards listed in the Hazard Register are assessed as

having a medium risk level or above, the OHS Team shall
conduct a Hazardous Process Risk Assessment using the
applicable form:
• Plant Risk Assessment
• Chemical Risk Assessment
• Manual Tasks Risk Assessment, or for all other
processes
• Risk Assessment Form
Officer issues a C.A.R/P.A.R. as required and follows up at the
scheduled review point.
Project Risk Conducted by the Project Management Team to assist in Planning stages
Assessment identifying hazards relevant to a specific project including OHS of project and
hazards and environmental aspects, using the Risk Assessment review as
Form. necessary
Control Measures for risks identified are addressed in the
Safety Management Plan and Safe Work Method Statements.
Take 5 To identify and assess basic hazards before commencing a Pre start
work process and includes the following steps:
• stop and look;
• think through the task;
• identify the hazard;
• control and communicate;
• keep doing the job safely.
This must be documented where requested by management.
Hazard Reporting A system for reporting hazards identified through workplace As required
inspections, worker feedback etc. using the
Hazard/Incident/Injury Report form. Hazard/Incident/Injury
Reports are sent to the OHS Officer who records the
Hazard/Incident/Injury in the C.A.R. Register. The C.A.R. No. is
recorded on the Hazard/Incident/Injury Report form.
The OHS Officer assesses the reports and records new hazards
in the Hazard Register.
Risks are assessed and additional controls are implemented in
consultation with all stakeholders and after approval from
management.
Officer raises a C.A.R. and issues a P.A.R. that is sent to the
responsible person. The OHS officer follows up the P.A.R. at
the scheduled review point.

Risk Management Tools
Permit to Work This process authorises work only after safe procedures have As required
been defined and they provide a clear record that all foreseeable
hazards have been considered.
The following work activities require a permit in order to gain
approval for the work to commence:
• Hot work;
• Confined space access.
Safe Work A documented Safe Work Procedure that relates to particular Initial and
Procedures items of plant, equipment and processes that have been review annually
identified through hazard identification and risk assessment to
have a medium risk level or above. SWP’s communicate the
following:
• hazards with the task or activity;
• PPE required;
• pre start checks;
• operational safety;
• post operational safety procedures and checks.
Job safety Analysis Carried out if any of the following apply: Pre start
• a Take 5 identifies the uncontrolled risk level to be
medium or above; or
• a permit to work (PTW) is required; or
• there is no approved safe work method statement
(SWMS) or standard work procedures (SWP) for any work
classed as high risk.
Safe Work Method A SWMS is required for any tasks that involve high risk work Pre start
Statement activities as per the Work Health and Safety Regulations 2011.
It should also be used where a Take 5 identifies the uncontrolled
risk level to be medium or above, or a permit to work (PTW) is
required.
A SWMS sets out the individual tasks within the high risk work
activity, in a logical sequence, identifies the health and safety
hazards and describes control measures.
It is a detailed description of how a specific task is to be
performed. SWMS requires that the risks and controls have been
discussed with the workforce and that these discussions have
been documented.
Safety A documented health and safety risk management plan prepared Pre start
Management Plan when required for construction projects.
Monitored and reviewed throughout the project by the project
team.
Assess the Risk

Risk assessment is the process of evaluating both the likelihood that a hazardous event may occur and the
severity of injury, ill health or damage that could be caused by the event. Risk is assessed using the risk
matrix below:

CONSEQUENCE
1.Insignificant 2. Minor 3. Moderate 4. Major 5.Catastrophic
E. Almost certain H H E E E
D. Likely to occur M H H E E
LIKELIHOOD
C. Possible L M H E E
B. Unlikely L L M H E
A. Rare L L M H H
People Environment Business
5.Catastrophic Fatality Disastrous environmental aspect with Loss > $1M

long term impact resulting in
Loss of service provision
prosecution
4.Major Permanent Serious environmental aspect with long Loss $100K - $1M
disabling illness or term impact resulting in prosecution
Prolonged reduction in service
injury
provision or productivity
Likelihood
3.Moderate Temporary Significant environmental aspect with Loss $10K - $100K

disabling illness or short term impact resulting in
Disruption in service provision
injury improvement notice
or productivity
2.Minor Medical treatment Moderate environmental aspect with Loss < $10K
reversible short term impact resulting in
Interruption to service
an improvement notice
provision
1.Insignificant First aid treatment Minor environmental aspect with Loss $100K - $1M
negligible impact
No loss to service provision
Descriptors Frequency
Is expected to occur immediately or within a
E. Almost Certain More than one event per week
short timeframe
Consequence
D. Likely Shall probably occur in most circumstances More than one event per month
Could happen and has occurred here or
C. Possible More than one event per year
elsewhere
B. Unlikely Unlikely to occur Once or twice every 5 years
A. Rare Unforeseeable Once or twice every 10 years

Action Required
Level Action
Work shall be stopped until approval to start or restart the activity shall be given
Extreme Risk by Senior Management or their delegated authority. Formal investigation to
identify the root causes and control risks to an acceptable level.
Approval to start or restart the activity shall be given by the General Manager or
High Risk their delegated authority. Formal risk assessment and report to identify and
control the risks to an acceptable level.
Managed by the Supervisor. Identify, assess and control risks to an acceptable
Medium Risk
level.
Low Risk Managed by the Supervisor.
Find a Solution Using Highest Order Controls

This involves identifying and implementing controls to either eliminate or reduce the risk to As Low As
Reasonably Practicable (ALARP):
Highest Elimination Eliminate the hazard – e.g.: disposing of unwanted chemicals
Substitution Substitute the hazard – e.g. use something safer
Isolation Isolate the hazard from people – e.g.: guard rails
Engineering Use engineering controls – e.g.: machine guards
Administration Use administrative controls e.g.: work methods, procedures or signage
Lowest PPE Use personal protective equipment (PPE) e.g.: hard hats, gloves, safety glasses.
Implementing Controls
Prior to implementing risk controls the proposed measures should be reviewed to ensure they do not create
new and seemingly unrelated hazards e.g. the installation of barriers and guarding for equipment may
restrict access and means of escape.
The effectiveness of controls shall be tested prior to implementation. A single control will generally affect
either the likelihood or consequence of a hazard occurring.
All stakeholders must be informed about the control measures being implemented and in particular, the
reasons for the changes.
The OHS Team shall ensure that adequate information, instruction, training and supervision are provided to
employees, contractors and visitors at all times during the implementation of controls to ensure their
correct application.
Employees and subcontractors undertaking new tasks will be supervised until they are deemed competent in
complying with the SWMS and/or SOP for each task.
Awareness
All new employees and subcontractors (if applicable) will be made aware of the content of the risk register
and trained in any relevant JHAs and SOPs for tasks they are required to undertake.

Evaluate the Effectiveness of the Controls
The final step in the process will be to monitor and review the effectiveness of control measures that have
been implemented. Control measures should be reviewed at regular intervals to make sure that they have
had the desired impact in reducing the likelihood and/or consequences of a hazard occurring. Controls shall
be monitored and the risks of the job reassessed at scheduled review points to ensure that:
• The control measures have been properly implemented;
• Workers comply with the control measures;
• The control measures continue to adequately manage the risks;
• The control measures have not introduced any other problems/hazard into the workplace.
Consultation and feedback arrangements, in place with workers, will provide information on the application
and effectiveness of controls at the workplace level.

Hazard, Incident or Injury Reporting Procedure
Purpose
To ensure a consistent approach is taken to the identification of hazard and control risks, and incidents and
injuries are handled, reported and recorded as per legislative requirements.
Procedure

Severity Levels
Severity Description Example
Low Incident requiring basic first aid or injury with Small cut to skin.
no treatment required.
Moderate Incident requiring medical treatment. Muscle strain or foreign body in eye.
High Incident requiring a hospital visit, possible Broken leg, serious back strain, serious
lost time injury, partial or permanent laceration requiring hospitalisation and
incapacitation, possible workers medical treatment.
compensation claim.
Forklift tip over.
Incident with the potential to cause serious
injury. Any incident requiring notification to
Workcover NSW.
Notifiable Incidents
Company Name will report the following incidents to Workcover NSW:
• a fatality;
• an incident requiring hospitalisation;
• a dangerous incident, which could have resulted in someone being killed, or suffering a serious
bodily injury.
In the event of such an occurrence:
• notify the Company Name Management who must notify Workcover NSW by the quickest means
possible. The number for Workcover NSW is 13 10 50 – this number is on the emergency contact list;
• fax an Incident Notification Form to Workcover NSW as soon as possible following the incident (must
be within 48 hours);
• do not disturb the site until given clearance by Company Name Management who will take advice
from Workcover NSW;
• Company Name Management will confirm the reporting requirements required by Workcover NSW;
• Company Name Management shall only give permission to disturb the site when notified by
Workcover NSW that a formal investigation is not required;
• if a formal investigation is required, Company Name Management will secure the site.
Records
• Hazard, Incident and Injury Reports
• Risk assessments
• Safe Work Instructions
• Safe Work Method Statements
• Workcover Medical Certificates

Incident Investigation Procedure
Purpose
To ensure that all incidents are investigated and control measures assessed to reduce the possibility of the
incident re-occurring.
Incident Investigation
When the supervisor assesses the risk rating of an incident, near miss, illness or injury to be medium, high or
extreme, they shall ensure that a formal incident investigation is carried out.
The investigation shall identify any:
• Behavioural causes of the incident (substandard practices that caused the exposure to harm);
• Physical causes of the incident (substandard conditions that caused the exposure to harm);
• Management system deficiencies that led to behavioural or physical causes (absence or failure of
process to adequately control substandard practices or conditions).
Incident investigations shall commence within 48 hours or as soon as reasonably practicable after the
supervisor is informed of the incident.
The supervisor shall establish an incident investigation team, which may include:
• OHS Manager
• OHS Officer
• Local supervisor or manager (team leader);
• Persons involved in the incident and witnesses;
The incident investigation team shall establish the facts, including circumstances leading up to the incident,
and what happened during and after the incident. The team shall gather and consider information including:
• identified hazards;
• effectiveness of the existing risk assessments;
• effectiveness of the existing risk controls;
• photos, sketches and other evidence from the site gathered during inspections and observations;
• discussions with persons involved (or who are aware of possible contributing factors), and
statements from witnesses;
• materials, equipment chemicals and substances involved;
• exact location and environmental conditions including lighting, weather, ventilation and floor
conditions exact time and date of the incident and other time factors (for example, shift changes,
rest breaks, task duration, work time-frames and deadlines), sequence of events, before, during and
after the incident, including any unusual events.
Root cause analysis using the 5 whys principle shall be used to identify the real cause of the incident.
The team shall document the investigation on QSP-M-016 Incident Investigation form, and the team leader
shall provide a copy of the completed incident investigation report to the local OHS Team and the OHS
Consultant.
Corrective Actions

The Senior Management in consultation with the OHS Officer and the person who was involved in the hazard
identification or incident/near miss (where possible) and where relevant, other stakeholders identify the
corrective and/or preventative actions required to prevent a recurrence of the event and develop an agreed
time frame for the corrective actions to be implemented.
The corrective actions shall be reviewed by the OHS Officer to ensure that any risks to health and safety are
eliminated, or where not reasonably practicable, minimised.
Corrective actions that are not completed by the agreed timeframe shall be reviewed by the OHS Officer and
discussed with Management to outline a plan for completion.
Changes to procedures or systems of work are communicated to employees through LEAN meetings and
safety meetings.
Review and Monitoring
Once identified corrective actions have been implemented, it is the responsibility of the area Manager to
review them to ensure their effectiveness. Monitoring is also crucial to ensure that corrective actions put in
place remain effective.
Records
The following records (hard copies shall be scanned to PDF) will be retained on the company server for a
period of 7 years form the date of the incident or investigation report.
• Incident Investigation Report

• Non Conformance and Corrective Action Reports

Safety Inspections and Monitoring
Purpose
Regular inspections and monitoring of OHS related issues, is a proactive approach to controlling risks in the
workplace. The following inspections are carried out by responsible personnel and monitored for
effectiveness by the OHS Officer.
OHS Inspections
The following inspections and reports are completed at scheduled intervals by designated personnel:
Report Name Document No. Person Responsible Interval
Forklift Checklist Forklift Safety Check and Operator Daily

Maintenance Logbook
Site Safety Inspection QSP-M-028 OHS Officer Weekly

Checklist
Hazard, Incident and Injury OHSF3-1 Hazard, Incident and All As required
Reports Injury Report
Internal Audit Report QMF3-3 Internal Audit Report OHS Officer As per Audit
Schedule
Non Conformance and Corrective Action

The OHS Officer completes a QSF-Man-014 Non Conformance Report form for all identified issues that
cannot be corrected immediately according to QSP-M-003 Control of Non-Conforming Product.
All Corrective and Preventive Actions are handled as per QSP-M-005 Corrective Action and QSP-M-006
Preventive Action procedure.
The OHS Officer follows up all action items on the deadline date and determines who has completed their
tasks. Continual non-completed tasks from one team member or area shall result in a notification to
Management.
Records
• Inspection Reports
• Pre start Checklists
• Internal Audit Reports

Health Monitoring Procedure
Purpose
Health monitoring is used to identify workers who have an increased risk of developing an occupational
disease as a result of exposure to hazardous chemicals or processes. The OHS Regulation require that health
monitoring is carried out by a registered medical practitioner with experience.
State Regulators provide a list of hazardous chemicals that require health monitoring. Information on the
toxicology of the scheduled hazardous chemicals and the recommended health monitoring procedures, are
available from the State Regulator.
Processes requiring Health Monitoring include high noise environments and hazardous substances.
Procedures
All employees are required to undergo a pre-employment medical examination including audiometric testing
before commencing employment. Employees who are required to wear hearing protection shall have
audiometric completed every 2 years during the term of employment.
Confidentiality
Health monitoring reports and results shall be kept as confidential records and shall not be disclosed to
another person without the worker’s written consent, except where the records are required to be given
under the OHS Regulations to any of the following:
• The regulator;
• Another PCBU who has a duty to provide health monitoring for the worker;
• A person who shall keep the record confidential under a duty of professional confidentiality.
Record Retention
Health monitoring reports for workers shall be identified as a record in relation to that worker. These
records shall be kept separate from information obtained for other purposes, for example records of
examinations that are not connected with health monitoring.
Health monitoring records for all workers shall be kept for at least 30 years after the record is made, even if
the worker no longer works at your workplace. For asbestos health monitoring, these records shall be kept
for at least 40 years, due to the long period of time it can take for asbestos-related disorders to develop.

Induction and Training Procedure
Purpose
To ensure that everyone who performs tasks (both internal and external) shall have suitable experience,
instruction and training to consistently carry out these tasks at the level required.
Induction Process Levels

The Induction process is broken into four levels and is coordinated by the A-Flo Equipment Supervisor or
OHS Officer.
Level 1 Corporate – All A-Flo Equipment staff and contractors who may have unescorted access to A-Flo
Equipment premises. Inductions must be refreshed every 2 years.
Level 2 Contractor - All Contractors engaged to undertake specified works and require limited access to A-
Flo Equipment premises. Inductions must be refreshed every 2 years.
Level 3 Visitor – All visitors who are attending A-Flo Equipment premises and require access to operational
areas. Visitors must be accompanied by an authorised A-Flo Equipment representative at all times.
Inductions must be refreshed at each visit.
Induction
Upon commencement, new workers shall receive induction training from the HR Manager to introduce them
to the company, systems and procedures and as a general orientation to their workplace and complete the
QSP-M-017 Employee Induction Checklist. The HR Manager shall issue the new worker with the Company’s
QSP-M-018 Employee Handbook. Details of induction completed shall be included in the Induction and
Training Register.
Training
The HR Manager shall conduct an initial skills assessment of each position, in consultation with Department
Managers before workers commence work. This assessment shall confirm the skills required for each
position (as expressed in relevant job descriptions) and shall map the existing skills of staff in each
department.
Training requirements identified shall be assessed according to legal, client and industry standards and rated
as follows:
• Nationally Accredited Training

• Competency based internal training
• ‘One on one’ or toolbox meeting training.
Where a ``gap'' is identified between required and existing skill levels, the Training Manager shall source
appropriate training (either internal or external) and the Department Manager shall prioritise and schedule
the training within a reasonable time frame.
Records of skills training and quality awareness training undertaken shall be maintained in the Induction and
Training Register. Records shall include as a minimum:
• Name
• Date of when training was completed

• Names of trainers/instructors
Training for Supervisors
Supervisors shall attend an approved course of OHS training is provided before commencing the position
and training will be refreshed every 2 years for existing supervisors. Training can include safety leadership,
safety observation, conducting tool box talks/ safety meetings, risk assessment etc.
Site Specific Orientation
Site specific orientation requirements are completed are completed by the Project Manager at the
commencement of each project to ensure that workers are familiar with site hazards and control measures,
SWMS/JHSA and the client's procedures and site rules.
Behaviour Based Training

Supervisors and Managers shall conduct observations of employees and subcontractors work behaviour.
Training in the observation process shall be conducted for Supervisors and Managers to ensure that there is
a thorough understanding of the safety observation objectives and methods.
Upon completion of an observation, the observer shall have a discussion with the observed to provide
feedback to:
• Review the observation with observed employee;
• Start with positive comments;
• Reinforce safe behaviours observed first;
• Describe and discuss what was unsafe;
• Solicit from observed employee explanation of his/her unsafe behaviour with open-ended
questions;
• Re-emphasize no consequence to observed employee.
The results will be reviewed to compare these measurements and track these results by an acceptable
method so that numerical and statistical comparisons can be made over time.
Once a trend analysis is complete, appropriate action plans must be developed to address unsafe
behaviours. The action planning will include:
• Evaluate unsafe behaviours from trend analysis and prioritize;
• Develop action plan for unsafe behaviours based on comments and feedback from data sheets;
• Designate responsible parties and timeframes within the action plan;
• Define who is responsible for action planning;
• Ensure management support.
Action Plans are carried out over the course of a set time period. Follow-up is necessary to ensure the
closure of all actions listed within the Action Plan. The follow-up process will include:
• Define a frequency for review of action plans;
• Assign accountability for closeout of action plans within the organization;
• Archive action plans.
Performance Review
Subsequent annual performance reviews shall include worker's individual OHS performance whilst on the
job to ensure that each employee is to be held accountable for their OHS performance, and shall reflect the
updated training history of each staff member and potentially identify new training needs.

Records
• Employment Application Form (retain for 3 years)
• Position Descriptions
• Skills Matrix
• Employment Induction Checklist (retain for 3 years)

Contractor Management Procedure
Purpose
The purpose of this procedure is to provide guidance in the selection, management and monitoring of
contractors engaged by the Company.
Procedure
This procedure applies whenever A-Flo Equipment engages the services of contractors or sub-contractors to
do work on company owned or managed sites, or suppliers are engaged to provide major goods or services
to A-Flo Equipment.
This procedure only applies to the processes related to managing the health and safety risks and
requirements of the contracted work or supplied goods. Other aspects of contractor and supplier
management, including technical, legal and financial aspects, are addressed through other procedures and
business processes outside of the OHS management system.
Confirm Need to Engage Contractor / Supplier
The A-flo Equipment representative requiring the goods or services, in consultation with their Department
Manager, identifies the need to engage an external contractor / supplier as part of the works planning
process.
Develop Contractor / Supplier Scope of Works and / or Specification
Once the need to engage a contractor / supplier is confirmed, the A-flo Equipment representative develops
the scope of works and / or specifications for the component of work / supply to be provided by the
contractor / supplier.
The scope of works / specifications is sufficiently developed before engaging contractors / suppliers to
ensure that the work the contractors will be performing or the services the suppliers will provide are
properly understood. This supports more accurate OHS risk assessment and management, as well as more
accurate pricing.
The scope of work / specification should be documented for inclusion in the contract of engagement.
Identify the OHS Hazards and Risks
Based on the scope / specifications developed in the previous step, the A-flo Equipment representative
identifies the OHS hazards associated with the contracted works / supplied goods and assess the risks.
It is important to ensure the hazards are correctly identified and the risks are accurately determined. To do
this:
a) Follow procedure Risk Management Procedure; and
b) Consult with relevant experts, such as site managers, potential contractors / suppliers and OHS
advisors.
The OHS hazards and risks are documented in the Project Risk Assessment and in the engagement contract
documents.
Nominate the OHS controls

Based on the risks identified in the previous steps, the A-flo Equipment representative nominates the OHS
Management System controls required to be used to manage the risks. Selecting suitable controls may
require consulting with relevant experts to ensure that the risk controls are adequate.
To select suitable controls:
• Follow the Risk Management Procedure;
• Consult with relevant experts, such as site or production managers, potential contractors /
suppliers and OHS advisors; and
• Update the scope of work / specifications accordingly with the nominated controls.
OHS controls may include, but are not limited to, nominating:
• A-flo Equipment procedures to be followed;
• Permits required, including:
o Permit to Work;
o Safety permits (hot work permit, confined space entry, concealed services, diving permit);
o Legal permits (Council permits, building permits, dam [ACDC] permit).
• The training, qualifications & competencies required;
• OHS documentation the contractor/supplier must provide;
• Any approvals, monitoring or reporting required during different phases of the work.
Put Works Out to Sourcing
Following the business procurement processes, the A-flo Equipment representative puts the works out to
sourcing (quote, competitive tender, etc.). Information on the OHS risks and control requirements is
provided as part of sourcing to ensure potential contractors / suppliers understand A-flo Equipment’s OHS
requirements and can submit accurate prices.
Information on OHS management provided at sourcing may include:
• The scope of contracted / supplied work;
• The OHS hazards and risks associated;
• The OHS control requirements to be met;
• Copies of, or access to, relevant OHS documents (procedures, forms, handbooks, etc.); and
• Safety Data Sheets (SDS) where A-flo Equipment is providing materials.
• The acceptance criteria for selecting and approving contractors shall include:
o lost time injury rate;
o number of medical treated injuries;
o total number of incidents.
Consultation during the sourcing process provides an opportunity to communicate OHS requirements and
desired outcomes and to clearly set A-flo Equipment’s expectations for OHS management.
Select Successful Contractor / Supplier
Receive and evaluate the tenders / quotes, selecting the preferred contractor / supplier following the
standard business procurement process.
Confirm that the selected contractor / supplier can meet the OHS management requirements as
communicated in the contract documents through:
• Reviewing contractor / supplier preliminary OHS management plans;

• Discussing OHS management (including revision of the risks and agreed controls) with the
contractor / supplier; and/or
• Assessing their OHS management system.
Finalise OHS Requirements & Award Job
The A-flo Equipment representative finalises the OHS requirements with the successful contractor / supplier
by reaching agreement on the associated hazards and required controls, then awards the contract or
purchase order.
It is important to ensure that the contractor / supplier representative is consulted regarding OHS
management and that A-flo Equipment confirms that the contractor / supplier understands all the OHS
requirements of the work, including what information is required and how it will be communicated.
The A-flo Equipment representative:
• Reviews and confirms the OHS risks & controls in consultation with the successful
contractor/supplier & other relevant parties (OHS team, site manager, outage manager, works
supervisor, etc.) to ensure all parties understand and agree;
• Ensures that all OHS requirements that the contractor / supplier must comply with are
documented in the contract; and
• Makes available copies of relevant OHS documents, including procedures, forms and handbooks.
Support Contractor / Supplier OHS Management
Prior to commencing work, the A-flo Equipment representative assists the contractor / supplier to fulfil the
agreed OHS requirements. This includes, but is not limited to:
• Reviewing and approving final OHS controls, including safety management plans, work method
statements and product designs or specifications;
• Providing OHS advice and information, including contacting relevant experts and OHS advisors;
and/or
• Arranging any required A-flo Equipment training or inductions.
Review Contractor OHS Controls
The A-flo Equipment representative checks that the OHS requirements have been met, including comparing
the implemented controls against the requirements.
Where relevant, the A-flo Equipment representative consults with the work site Area Scheduler / Production
manager to confirm that the risks have been accurately identified and the controls are satisfactory before
permits are issued and permission is granted to commence work.
Consultation
Subcontractors will be required to attend project planning meetings and on site prestart meetings as
required. Daily toolbox meetings will be conducted on site and all persons engaged in the works will be
required to attend. Meeting minutes will be recorded on the Toolbox Meeting Record.
Monitor and Manage OHS performance
The A-flo Equipment representative and the contractor / supplier representative monitor and manage OHS
performance throughout the duration of the contracted / supplied works.
Monitoring may include visits to supplier sites, auditing of contractor activities or other formal checks as well
as more informal assessments.

The A-flo Equipment representative’s responsibilities include:
• Monitoring contractor OHS performance and providing relevant and timely feedback;
• Providing access to OHS information and advice;
• Ensuring adequate communication and consultation of OHS issues and requirements; and
• Coordinating the site emergency response.
The contractor / supplier representative’s responsibilities include:
• Continual monitoring of effectiveness of contractor’s OHS controls;
• Ensuring adequate supervision of contractor / supplier work;
• Complying with A-flo Equipment’s OHS policies and procedures; and
• Reporting any OHS incidents, hazards or near-misses.
Verify Completion or Supply
At the conclusion of contracted works, or the delivery of supplied goods / services, the A-flo Equipment
representative verifies that the works / goods have been provided as specified in the contract and that all
agreed OHS requirements were met. This may include:
• Verifying completion of works and/or receipt of goods as ordered;
• Decommissioning of OHS controls and restoration of the site;
• Provision of Safety in Design and/or Hazard Studies documentation for design work;
• Finalising any OHS incident reports, closing out the Permit to Work and other OHS administrative
tasks
• Checking that safe packaging and Safety Data Sheets are provided for any supplied chemicals
(including
• Providing reports on any plant condition changes or operating restrictions.
Other applicable contract administrative processes (e.g. T&O works process, Procurement process) are
followed to close out the contract once the OHS component has been finalised.
Review OHS Performance
As part of the major work close-out process, the A-flo Equipment representative formally assesses the OHS
performance of the contractor / supplier. This information is then used to update the ‘Contractor and
Supplier’ database.
Contractors / suppliers are also given an opportunity to provide feedback on A-flo Equipment’s OHS
management. This feedback is reviewed by the A-flo Equipment representative and management team.
Records
• Permit to Work
• Non Conformance Report
• Contractor OHS Questionnaire
• Contractor Insurance Questionnaire
• Contractor SWMS Assessment Checklist
• Certificates of Currency

Permit to Work Procedure
Purpose
To control certain types of work or work areas that is potentially hazardous. This process authorises work
only after safe procedures have been defined and they provide a clear record that all foreseeable hazards
have been considered.
Permit Issue
The company has determined through legislation, standards, industry practice and via a risk assessment that
the following work activities require a permit in order to gain approval for the work to commence:
• Energy isolation including working with electrical installations;

• Hot work;
• Roof access;
• Confined space access;
• Asbestos removal even if below 10 square metres;
• Excavation work;
Any work requiring a permit is considered to have a different risk compared to routine work. Each work
activity requiring a permit also requires a risk assessment or safe work procedure attached to the permit.
Permit Types
The following types of permits are issued for specific work;
• Hot Works Permit

• Confined Spaces Entry Permit;
Permit Receipt
The permit receiver is required to sign the permit confirming their understanding of work to be done,
hazards involved and precautions required, and communicate the requirements specified on the permit to
any workers involved in the work described in the permit.
On arrival at the work area the worker notifies the appropriate person within the area that they have arrived
to perform specified work. If at any time conditions in the workplace change, the permit receiver shall stop
work and communicate this to the permit issuer.
Preparation of Work Area
The relevant work area and plant shall be prepared to eliminate or minimize the risk of incident such as
potential for fire, explosion, or exposure of persons to a hazardous substance.
Precautionary measures shall include the following, as appropriate:
• Identification of equipment to be worked on and any other equipment that may be affected;
• Energy isolation of the equipment, such as depressurisation and disconnection;
• Removal of hazardous substances in the immediate work area that may be impacted by the work;
• Preparation of piping such as sewers and drains that may have the presence of hazardous or
flammable substances;

• Provision of appropriate rescue or fire-protection equipment, and
• Where required, atmospheric testing of the work environment for the flammable or hazardous
vapours and oxygen content.
Work commencement
Prior to beginning work the worker ensures that the site is controlled as per the requirements identified on
the permit and completes work as detailed in the permit and their contract/job specifications.
Where work is required to extend beyond the timeframe of the permit, the permit receiver shall
communicate this to the permit issuer. The permit receiver shall ensure that a new permit is received before
the existing permit expires for continuation of the job.
Duration
As conditions in the work environment may change permits are valid only for a specific period of time. Work
permits shall be valid until the specified date on the work permit. Hot work permits are valid for eight hours.
Cancellation
Where a permit has been written and is not required to be issued it is required to be marked as cancelled.
The marking shall include two diagonal lines across the page with the word ‘cancelled’ written in between.
Work Completion
Prior to leaving the site the employee/contractor is to clean up the workplace to ensure it is tidy and left in a
safe condition and perform a final inspection of the workplace to ensure no hazards remain. When leaving
the work area the employee/contractor is required to advise the appropriate person within building/area
that work has been completed and that they are leaving the building/area.
Once the work activity is complete, the permit receiver is required to return the permit to the permit issuer.
When the permit issuer is satisfied that work has been completed to job specifications and safety
requirements they may sign off the permit.
On hand back of the work area the permit receiver shall sign the permit stating that the work area is now
ready to be returned to the issuer.
On the completion of work and before the work area or plant is returned to service, a check shall be
conducted to ensure:
• The work has been completed;
• Any temporary arrangements/installation such as temporary barricades, excavation holes etc. have
been removed;
• All personnel and equipment are accounted for;
• The work permit has been cancelled or signed-off as being completed, and
• All related equipment and facilities and fire systems are operational and have been inspected and
tested appropriately.
Records
• Permit to Work Form (retain for 7 years)

Hot Work Procedure
Purpose
To control potentially hazardous work in areas where hot works are to be carried out. This process
authorises work only after safe procedures have been defined and they provide a clear record that all
foreseeable hazards have been considered.
Definition
Hot Work is defined as:
• Welding;
• Cutting;
• Grinding.
Permit Issue
Hot work requires the issue of a Permit to Work prior to the task commencing. Permit to Work is issued
according to Permit to Work Procedure. Hot work may only occur in the designated location as written on
the permit.
Prevention and Control
Prior to the commencement of hot work, the following precautions shall be undertaken:
• Identify and control any fire hazard (including the presence of flammable or combustible liquids,
gases, vapours, dusts, fibres or substances) within 15m from the hot work;
• Identify and control any hazards that may exist outside the area as described above;
• Identify the possibility of changing circumstances during the progress of the hot work and whether
they may render the area unsafe for the work to continue;
• Ventilate the hot-work area;
• Identify and locate the equipment, including emergency firefighting equipment;
• Isolate the area where the hot work is to be performed;
• Ensure a safe entry and exit point from the hot-work area;
• If specified by the hot-work permit, a firewatcher shall be stationed in the area near the hot work,
for the purpose of safeguarding personnel and equipment;
• Ensure the work area is monitored for 30 minutes after completion of work.
Records
• Permit to Work Form (retain for 2 years)

Confined Space Procedure
Purpose
To control work in confined spaces that is potentially hazardous. This process authorises work only after safe
procedures have been defined and they provide a clear record that all foreseeable hazards have been
considered.
Definition
An enclosed or partially enclosed space that is not intended or designed primarily for human occupancy,
within which there is a risk of one or more of the following:
• An oxygen concentration outside the safe oxygen range;

• A concentration of airborne contaminant that may cause impairment, loss of consciousness or
asphyxiation;
• A concentration of flammable airborne contaminant that may cause injury from fire or explosion;
• Engulfment in a stored free-flowing solid or a rising level of liquid that may cause suffocation or
drowning.
Training
Persons required to work in a confined space are required to complete a nationally accredited confined
spaces training program before commencing work.
Prestart Risk Assessment

A pre start risk assessment must conducted and any hazards identified communicated to workers at a
prestart toolbox meeting. The following elements must be included in the toolbox meeting:
• the nature of any hazard associated with the confined space; and
• the need for, and proper use of, measures to control risk; and
• the selection, use, fit, testing and storage of any personal protective equipment; and
• the contents of any confined space entry permit relevant to the employees; and
• the emergency procedures.
Permit Issue
Work in a confined space requires the issue of a QSP-M-021 Permit to Work prior to the task commencing.
Permit to Work is issued according to Permit to Work Procedure. Permits shall only be issued to persons
that have received appropriate training to enter a Confined Space. The permit receiver shall produce their
confined space ticket to the permit issuer.
Prevention and Control

Before a person enters a confined space, it shall be ensured:
• The confined space contains an oxygen level of 21%;
• The concentration of flammable contaminant in the atmosphere is below 5% of its LEL;
• The atmospheric contaminants in the confined space are reduced to below the relevant exposure
standards;

• Where the oxygen level is below 21% or atmospheric contaminants cannot be reduced below
relevant exposure levels, entry may only occur with suitable PPE including supplied air;
• Entry shall not occur to a confined space when flammable contaminants are greater than or equal to
5% LEL or where oxygen exceeds 23.5%;
• Where a concentration of flammable contaminant is found to be more than 5% and less than 10% of
its LEL, all persons leave the confined space unless a continuous monitoring, suitably calibrated
flammable contaminant detector is used in the confined space at all times while persons are present
in it;
• Where a concentration of flammable contaminant in the atmosphere of a confined space is found to
be 10% of its LEL or more, all persons leave the confined space;
• All sources of ignition must be eliminated where there is a likelihood of fire or explosion.
When implementing risk controls the hierarchy of controls must be used.
Working in Confined Space

Where a concentration of flammable contaminant is found to be more than 5% and less than 10% of its LEL,
all persons leave the confined space unless a continuous monitoring, suitably calibrated flammable
contaminant detector is used in the confined space at all times while persons are present in it.
Where a concentration of flammable contaminant in the atmosphere of a confined space is found to be 10%
of its LEL or more, all persons leave the confined space. If work stops for a period of more than 1 hour a new
gas test shall be required.
If the work needs to continue after the time specified on the permit to work, a new permit shall be issued.
Work Completion
Permit issuer to obtain signed off permit and file.
Records
• Confined Space Entry Permit (retain for 2 years)

Plant & Equipment Procedure
Purpose
To ensure that the risks associated with plant are adequately controlled.
Duties Relating to Plant
Management has the following duties in relation to plant and equipment used in the workplace:
• To carry out hazard identification and risk assessment for all plant before use;
• To control risks using the hierarchy of controls including development of safe work procedures and
provision of PPE;
• Provide adequate information and training relevant to the risks identified;
• Supervise and monitor workplace activities;
• Maintain and inspect plant to ensure its safe operation;
• Review risk assessments whenever changes are made to plant;
• Regularly review control measures to ensure they are effective.
Pre-Purchase Assessment
Before purchasing or hiring plant a risk assessment shall be conducted according to the Risk Management
Procedure. The risk assessment shall consider the following points:
• Operating and licence requirements;
• Maintenance requirements;
• Suitability to site conditions;
• Suitability to the tasks to be undertaken;
• Design and item registration requirements;
• Compliance with Australian Standards.
It is important that the following information is available for pre used plant and equipment:
• Maintenance Records;
• Operating instructions;
• Modifications from manufacturers specifications.
Commissioning
Before the equipment is used in the workplace the following actions shall be undertaken:
• Risk assessments conducted;
• Safe Work Procedures developed in consultation with operators, referencing manufacturers
operating manuals;
• Instruction and training for all operators by competent personnel;
• Maintenance schedules and prestart checks established;
• Registration requirements met if applicable.
Maintenance
A record of inspections and maintenance shall be kept for each item of plant and equipment. This includes
scheduled maintenance, breakdown maintenance and replacement of parts (e.g. blades and belts) outside

the scheduled maintenance program. Maintenance requirements shall be determined in accordance with
the supplier or manufacturer recommendations. The maintenance of plant and equipment shall be recorded
and as a minimum include:
• Plant and equipment name;
• Location;
• Serial or identification number;
• Description of work performed;
• Completion date of repairs/maintenance, and
• Who the work was performed by.
When items of plant are being maintained or repaired they shall be isolated and tagged as per the Isolation
and Tag Out Procedure.
The OHS Officer shall make sure that contractors engaged to undertake maintenance are managed as per
Contractor Management Procedure. The frequency of the maintenance program shall depend on:
• Legislative requirements;
• Manufacturer recommendations and requirements;
• Plant and equipment breakdown/failure rates.
Defective Plant
When defects are identified through inspections or observations it shall reported to the Supervisor
immediately, and steps taken to ensure that the equipment is not operated until repairs have been
undertaken.
Equipment shall be tagged out according to the Isolation and Tagout Procedure.
Reviewing Controls
The OHS Officer is responsible for reviewing the effectiveness of risk controls in consultation with
employees. The OHS Officer shall review the OHS Risk Register and any other relevant sources of information
(e.g. operating manual) to determine if the current controls are appropriate. Any changes to the risk controls
shall be documented on the Risk Register.
The appropriate Risk Management form is to be reviewed and revised whenever there is evidence to
indicate that the controls may no longer be valid, for example:
• When the system of work for plant and equipment changes;
• If the plant and equipment is used in a manner other than what it was designed for; and
• When new information regarding the safety of the plant and equipment becomes available.
Records
• Operating Manuals
• Risk Assessments
• Maintenance records

High Risk Work Licences
Purpose
To ensure all persons of designated plant and activities are adequately licenced.
A person requires a high risk work (HRW) licence to perform:
• Scaffolding - basic, intermediate and advanced;
• Rigging work - dogging; basic, intermediate and advanced rigging;
• Crane and hoist operation - tower; self-erecting tower; derrick; portal boom; bridge and gantry;
vehicle loading; non slewing mobile; slewing; materials hoist; personnel and materials hoist; boom-
type elevating work platform; vehicle mounted concrete placing boom;
• Forklift operation - forklift trucks; order-picking forklift trucks;
• Pressure equipment operation - basic, intermediate and advanced boiler operation; turbine
operation; reciprocating steam engine operation.
The Licensing System
A photographic licence is issued to people who are assessed as being competent to hold a High Risk Work
licence (HRW licence), subject to identification checks and verification of age. You shall be at least 18 years
of age before you can be issued with an HRW licence. An application form is available from the State
Regulator.
All personnel required to work in an occupation defined as high-risk, shall need to be trained to carry out
such work by a Registered Training Organisation and assessed by a Registered Assessor authorised by the
State Regulator.
An HRW licence shall only be valid for the class(es) of high risk work endorsed on the HRW licence. New
classes can be added to the HRW licence, allowing licence holders to work in multiple occupations on a
single licence. The licence allows you to perform this work in any state or territory of Australia.
An HRW licence is issued for a period of five (5) years starting on the date of issue of the first HRW licence
class endorsed on the licence. All states and territories shall recognise and enforce suspensions and
cancellations made in other states and territories.
Certificates of Competency
Certificates of Competency and the old Blue and Yellow Licence are no longer acceptable.

Supervision of high risk work
The regulations allow trainees to be provided with high risk work experience at the workplace providing the
trainee is enrolled to do the training in the high risk work and is supervised by a person who holds a high risk
work licence for that class of work. It is also expected that the trainee shall be working under a timetable
with the aim of achieving a satisfactory assessment of competency and making an application for the
relevant licence to perform high risk work.
People who do not hold an HRW licence or are not undergoing the appropriate training are no longer able to
do high risk work, even under the supervision of a person who holds a relevant licence.
Lost or damaged licences
If your licence is damaged, stolen or lost, you shall notify the State Regulator.
You may then apply to the State Regulator for a replacement licence. To obtain a replacement licence, you
shall be required to complete an application form, provide confirmation of your identity and pay a
replacement licence fee.
Licence Classes
Scaffolding
•Basic Scaffolding (SB)
•Intermediate Scaffolding (SI)
•Advanced Scaffolding (SA)
Dogging and Rigging Work
•Dogging (DG)
•Basic Rigging (RB)
•Intermediate Rigging (RI)
•Advanced Rigging (RA)
Crane and Hoist Operation
•Tower Crane (CT)
•Self-Erecting Tower Crane (CS)
•Derrick Crane (CD)
•Portal Boom Crane (CP)
•Bridge and Gantry Crane (CB)
•Vehicle-Loading Crane (CV)
•Non-Slewing Mobile Crane (CN)
•Slewing Mobile Crane (up to 20 tonnes) (C2)
•Slewing Mobile Crane (over 100 tonnes) (C0)
•Materials Hoist (HM)

•Personnel and Materials Hoist (HP)
•Boom-Type Elevating Work Platform (WP)
•Concrete-Placing Boom (PB)
Reach Stackers
•Reach Stacker
Forklift Operation
•Forklift Truck (LF)
•Order-Picking Forklift Truck (LO)
Pressure Equipment Operation
•Standard Boiler Operation (BS)
•Advanced Boiler Operation (BA)
•Turbine Operation (TO)
•Reciprocating Steam Engine (ES)
Records
A copy of each operators HRW Licence shall be kept in the employee file.

Electrical Testing and Tagging Procedure
Purpose
To ensure that the risks associated with plant are adequately controlled.
Duties Relating to Plant
As a minimum, A-Flo Equipment requires all electrical equipment used on its sites to be compliant to the
Australian Standard AS/NZS 3760:2010 in-service safety inspection and testing of electrical equipment.
Inspections relating to construction sites can be found in AS 3012:2010 ‘electrical installations-construction
and demolition sites’.
In addition to this workers shall perform pre-use inspections on all electrical equipment before use and again
after, before returning the equipment.
All electrical equipment that is not in test date or damaged shall be tagged out of service until it can be
tested and tagged by a competent person.
Workshop and maintenance equipment
• Workshop equipment protectively earthed 6-monthly; double insulated, 12-monthly;

• Residual current devices (RCDs), portable, 3-monthly; fixed, 6-monthly;
• Cord sets and power boards in workshops should be tested 6-monthly;
• Where a hazard and risk assessment identifies a project or package of work as ‘Construction Work’
tagging and testing of portable equipment shall comply with AS/NZ3012 and be carried out 3-
monthly as a minimum.
Note: Once identified, work site boundaries for the site shall be clearly delineated if practicable and any
portable equipment used within the boundaries of the site shall conform to this standard.
Office Equipment
• Stationary equipment such as computers, fridges and microwaves and power boards in offices,
power cords: 5-yearly.
• Portable equipment such as laptops, projectors and associated cords: 12-monthly.
Note: If equipment is moved, testing and tagging should be performed before re-using.
Records
• Test Reports

Working at Heights Procedure
Purpose
To ensure that the risks of working at heights are adequately controlled.
Definition
Working at heights refers to any circumstance in which a person could fall from one level to another,
including places at or above or below ground level.
For Example:
• Using a ladder;
• Working from an unprotected roof edge;
• Climbing on top of trucks or loads;
• Working on fragile roof sheeting or near skylights;
• Working on a mezzanine floor without a safety gate or fall protection device.
Risk Management
The Supervisor, in consultation with the OHS Manager, workers and contractors, is to identify all tasks which
involve working at height at 2 metres or above within the workplace.
In addition to the above all stakeholders should also consider the hazards posed to persons below those
working at heights by falling objects.
The Supervisor and/or OHS Manager is to conduct a risk assessment for each task which involves working at
height in the workplace, where an employee is required to work at a height. All risk assessments are to be
conducted in consultation with employees and reference the relevant standards, codes of practice,
compliance code or legislation. The risk assessment is to be conducted as outlined in Risk Management
Procedure.
The Supervisor and/or OHS Manager in consultation with workers needs to control risks associated with
working at height. If an employee is required to work at a height of 2 metres or above a Safe Work
Procedure (SWP) must be developed and the employee trained in the procedure and deemed competent
before the work can be performed.
If a contractor is required to work at or above a height of 2 metres a Safe Work Method Statement (SWMS)
or equivalent must be supplied by the contractor. A Permit to Work also be completed by the contractor.
A permit to work should be issued for work:
• on any structure being constructed, demolished, maintained, repaired or cleaned where work is
performed at or above 2 metres;
• on a fragile, slippery or unstable surface;
• using equipment to gain access to an elevated level;
• on a sloping surface on which it is difficult to maintain balance;
• involving an elevated work platform such as a cherry picker or scissor lift;
• in close proximity i.e. within 2 metres, of an unprotected edge; and
• in close proximity to a hole, shaft or pit.
The Supervisor and/or OHS Manager should make sure that all control measures are included on the SWP or
SWMS and Permit to Work. Contractors and employees (i.e. maintenance personnel) must make sure that

they only perform work so as to comply with all the control measures indicated in the SWP or SWMS and
Permit to Work.
When determining controls to reduce risks, the Supervisor and/or OHS Manager must follow the hierarchy
of control outlined in the Risk Management Procedure.
Examples of controls (from most to least effective) could include:
• Eliminate the need to work at heights (e.g. Installing air conditioning at ground level, redesigning
roof guttering systems to eliminate or minimise the need to collect balls or clean gutters);
• Provision of passive fall prevention systems (e.g. edge protection, roof walkways and elevated work
platforms such as scissor lifts, boom lifts and scaffolding);
• Installing roof anchor points and harness/lanyard systems for either fall restraint or falls arrest
systems;
• Provision of industrial rated ladders and associated anchor points;
• Provision of Personal Protective Equipment (PPE) (e.g. gloves, footwear etc)
Plant used to control the risk of a fall must be designed and constructed for the task or range of tasks to be
undertaken.
Falling Objects
When employees, contractors and/or visitors may be exposed to the risk of falling objects, barricading off
the area immediately below the work and posting warning signs i.e. ‘No Go’ areas are required.
Working on Roofs
Roofs on which employees and/or contractors are required to work on should be as specified in AS1562 for
metal, corrugated fibre-reinforced cement and plastic roofs. Any other roofs should be considered as fragile.
The installation of permanent walkways and stairs should be considered for roofs where regular access is
required.
Scaffolding
All employees and/or contractors involved in scaffolding and rigging work should hold the appropriate
certificate of competency in accordance with national licensing requirements for persons performing high
risk work.
Safety Harnesses and Anchor Points
Safety harnesses may not be used unless there is at least one other person at the workplace who has been
trained and can perform a rescue if required. Safety harnesses and lanyards should comply with, be
inspected in accordance with and be used in compliance with the relevant requirements of AS1891:2007
industrial fall-arrest systems and devices.
Emergency Procedures
Potential emergency situations and response/rescue procedures shall established prior to tasks involving
working at heights commencing. Emergency response procedures shall be documented in SWMS/JSHA’s.
Training
For employees who are required to work at height (i.e. maintenance personnel) the Supervisor and/or OHS
Manager is to make sure that appropriate training is provided. This training is to include:
• Specific licensing and competency requirements e.g. scaffolding, fall arrest device, etc;
• The prevention of falls through safe systems of work;
• Reporting systems related to hazards, near misses and incidents;

• The proper use, care and fitting of personal protective equipment;
• The proper use, care and storage of tools and equipment to be used;
• Emergency response procedures; and
• Safe methods of work related to working on brittle and fragile material.
Records of this training are to be recorded and maintained by the Supervisor and/or OHS Manager Nominee
as outlined in the Induction and Training Procedure.
Reviewing Controls
The Supervisor and/or OHS Manager is responsible for reviewing the effectiveness of controls in consultation
with HSRs and employees.

Lifting and Fall Control Equipment Procedure
Purpose
To detail the requirements for the inspection and maintenance of lifting equipment to protect the health
and safety of employees who may use such equipment.
Types of Lifting Equipment
Periodic visual inspections shall be carried out for the following types of lifting equipment in accord with this
procedure and/or the manufacturer’s specification:
• Lifting Chains and Chain Slings;
• Webbing Slings;
• Flexible Steel Wire Rope ;
• Fall Arrest Belts and Harnesses;
• Confined Space Entry Tripods;
• Confined Space Entry Retrieval Systems ;
• Fibre Ropes.
Pre Start Inspection
Before using lifting equipment workers shall carry out a visual inspection which includes the following:
• Checking for excessive wear of the item;
• Checking for obvious damage or defects;
• Checking of harnesses and belts for excessive wear;
• Checking the operation of fall arrest locking mechanisms;
• Checking the length of ropes and slings for serious cuts and abrasions.
Only persons who have completed the following training may carry out inspection of lifting equipment.
Description Training Required
Lifting Chains and Chain Slings Dogger, Rigger or Rope, Chain and Sling Inspection Course
Webbing Slings Dogger, Rigger or Rope, Chain and Sling Inspection Course
Flexible Steel Wire Rope Dogger, Rigger or Rope, Chain and Sling Inspection Course
Fall Arrest Belts and Harnesses Confined Space Entry or Height Safety Course
Confined Space Entry Tripods Confined Space Entry or Height Safety Course
Confined Space Entry Retrieval Systems Confined Space Entry or Height Safety Course
Fibre Ropes (including Tag Lines and Life Lines) Dogger, Rigger or Rope, Chain and Sling Inspection Course
If any of the following defects are visible, the lifting device shall be tagged with a “Do Not Operate” tag,
withdrawn from service and referred to a competent person:

• Markings that have become detached or illegible. In such cases the lifting device may be returned to
service after being assessed by a competent person that it-
• Is in good condition; and
• Has been remarked following verification of its identity and capacity.
• Cuts, nicks, gouges, cracks excessive corrosion, heat damage, bent or distorted components or any
other defects.
• Signs of overloading, such as any visible deformation of components.
Inspection and Maintenance
Inspections shall be carried out in accordance the relevant Australian Standard or Manufacturers
Specification at the frequency specified below by a competent person experienced in the inspection of lifting
equipment
Description Inspection Frequency
Lifting Chains and Chain Slings 3 monthly
Webbing Slings 3 monthly
Flexible Steel Wire Rope 3 monthly
Fall Arrest Belts and Harnesses 6 Monthly
Confined Space Entry Tripods 6 Monthly
Confined Space Entry Retrieval Systems 6 Monthly
Fibre Ropes (including Tag Lines and Life Lines) 3 monthly
Lifting Equipment Register

All Items of Lifting equipment must be entered into the QSP-M-022 Lifting Equipment Register which shall
include the following information:
• Item description
• Company Asset Identification Number
• Serial Number details, Safe working Loads, etc.
• Item Location
New Items
All new lifting equipment must be inspected prior to use. This is to assist in identifying any manufacturing
faults or damage during transit. An individual record must be developed for each new item. All items must
be recorded in the lifting Equipment Register.
Records
• Lifting Equipment Register
• Inspection checklists
• Maintenance records
• Test Records

Isolation and Tagout Procedure
Purpose
To ensure all unsafe plant and equipment are identified and removed from service. This includes isolation
and tag-out of plant and equipment prior to maintenance or repairs.
Definitions
‘Danger – Do not operate’ Tag - A signed and dated label that is attached to
energy isolation points of equipment, plant, pipes or lines by the person
responsible for undertaking repairs, maintenance, service alteration or cleaning,
to indicate isolation is in place and that plant, equipment, etc. shall not be
operated. It shall only be removed by the person whose name is on the tag.
‘Out of Service’ Tag - A signed and dated label that is placed on a machine or
piece of equipment to identify the equipment as being inoperable or requiring
maintenance or repair.
Isolation Procedure
In the event that plant and equipment is identified as being unsafe or requires isolation prior to maintenance
or repair, the plant and equipment item shall be switched off, disconnected from any energy source (e.g.
power supply, gas cylinders etc) and removed from service.
If this is not immediately possible, the OHS Officer is to be notified immediately and is to take the necessary
steps to make sure that the plant and equipment is appropriately isolated and removed from any energy
sources, or removed from service.
Examples of unsafe plant and equipment may include:
• Electrical lead insulation that is pulled away from the plug, exposing the wires
• Faulty powered equipment
• Electrical plant and equipment that does not start / stop when switched on and connected to a
power source.
Items of plant and equipment requiring repairs or maintenance work shall also be disconnected from energy
sources, prior to repair or maintenance work commencing.
Methods of Isolation for a non-electrical system:
• Removing key from the switch

• Installing mechanical stops or retaining pins capable of being padlocked
• Physically blocking the system against movement, and

• Bleeding residual gases, liquids and vapours from systems.
Methods of isolation for an electrical system
• Removal of fuses
• Isolation of the drive motor at the source
• Isolation of the control panel
• Complete removal of power cable/plug from plant and equipment or
• Locking out the power supply board.
Tagout Procedure
Once plant and equipment has been isolated, a tag indicating that the item is “Out of Service” shall then be
placed onto all on/off switches and power leads.
The “Out of Service” tag shall be left on faulty items until the fault has been rectified or the tag is replaced
with a “Danger – Do Not Operate” tag and/or lock by a contractor or other person authorised to rectify the
fault. The tag is to indicate the reason for the electrical plant and equipment being taken out of service, who
the tag was completed by and the date it was completed. The OHS Officer shall be notified that the machine
is out of service.
The OHS Officer shall make sure that only a competent person is permitted to repair the plant and
equipment and remove the “Out of Service‟ or “Danger – Do Not Operate” tags and/or locks. If the
competent person is not a Company employee then that person shall be managed as per the requirements
outlined in the Contractor Management Procedure.
Records
• Maintenance Records
• Tagout Register

Noise Management Procedure
Purpose
The purpose of this procedure is to ensure that all hazardous noise risks are assessed and controlled in the
workplace.
Procedure
The Company is committed to ensuring that anyone associated with the organisations operations are not
exposed to noise levels above the appropriate standard of 85Db/8 hour average and where this is exceeded
the noise is controlled.
Risk Management
All noise sources within the workplace must be identified, assessed, controlled and monitored. Hazardous
activities are identified through:
• Safety Inspections and audits
• Job safety analysis
• Employees identifying and reporting hazards
• Safety inspections and monitoring
• Pre start discussions on work to be carried out
• Analysis of new or modified plant, equipment or processes
• Product information eg operating manuals etc.
Measures shall be taken to determine whether employees are exposed to noise above the noise exposure
standard. Records shall be kept of all noise assessments.
Where noise levels above 85dB/8-hour average or a peak level of 140dB, are identified they must be
eliminated, or if this is not possible, controlled by other means using the hierarchy of controls. New plant
shall not expose employees to noise that exceeds the noise exposure standard.
Each worker is responsible for the care and maintenance of the PPE that has been issued to them.
‘Hearing Protection Area ‘signs will be erected in each area where noise levels pose a hazard to hearing;
An audiometric testing program will be made available to any employees regularly exposed to noise levels
above the Regulation requirements.
Measures implemented to control an employee's exposure to noise shall be reviewed and, if necessary,
revised.
Training
Noise control training is included in inductions, training needs analysis, training programs and refresher
training.
Records
• Risk Assessments
• Training Records

Personal Protective Equipment Procedure
Purpose
To ensure that appropriate personal protective equipment (PPE) is provided for employees, as a hazard
control measure in accordance with the OHS Legislation, and will also ensure that contractors and visitors
are suitably equipped with PPE whilst on site.
Procedure
The requirements for the use of PPE will be determined by risk assessments. The Company will issue PPE to
workers as required to undertake their tasks without risk to health and safety.
Areas where the PPE is to be worn will be clearly signposted in blue and with a white symbol of the item that
must be worn;
All contractors and visitors must be inducted at the reception area and agree to undertake to follow the
workplace safety policies, they must not be allowed to visit the work sites without a hi-vis vest, must wear
fully enclosed footwear and be accompanied by a member of staff at all times.
Employees must follow the safe work procedures for their particular activity by using the required PPE that
meets the respective Australian Standard for all plant, machinery and equipment and the Material Safety
Data Sheet.
Employees shall be trained on the need for, proper use of and maintenance of PPE and be monitored by
management to ensure that PPE is used.
Storage of PPE
PPE should be stored in its original packaging prior to use. Apart from keeping the items clean, this may
extend the life of the item. For example, plastic wrapping around some respirator cartridges can prevent
cartridge from being activated prematurely. This will also ensure an economical, in-service life span of the
item. Atmospheric contaminants such as dust or organic vapours may considerably reduce the life span of
some items.
When not in use, PPE should be stored in accordance with the manufacturer's recommendations. Generally
this means that the PPE should be:
• cleaned;
• checked for faults;
• otherwise maintained;
• placed in an appropriate, clean container; and
• stored in a convenient, uncontaminated environment.
PPE should never be left in the work area where it is worn, as it may be exposed to workplace contaminants
such as dust, chemicals and insects. This can severely reduce the effectiveness and lifetime of the
equipment.
Maintenance of PPE
PPE must be maintained and cared for according to the manufacturer’s instructions. This includes cleaning
and storage of PPE, and replacement of components when recommended (e.g. cartridges in respirators). If

usage is high, consideration should be given to keeping a supply of replacement parts, or replacement units
of PPE, to minimise delays in obtaining components.
The budget unit should ensure appropriate maintenance of PPE is being conducted. Where maintenance is
required, a responsible person should be designated to coordinate a maintenance program, provide advice
and training, and keep records of all maintenance that is conducted
Care should be taken to avoid actions that may, albeit unintentionally, alter the effectiveness of the PPE. For
example, the use of incompatible cleaning agents can reduce the effectiveness of some PPE.
Training
PPE training is included in training needs analysis, training programs and refresher training.
Records
• PPE Issue Register
• Training Records

Chemical Management Procedure
Purpose
To ensure that the hazards relating to chemicals on site are adequately controlled.
Definitions
Hazardous Substance is a chemical, mixture or article that can cause harm to a person’s health, through
either short term (acute) or long term (chronic) effects.
Dangerous Goods are substances or articles that present an immediate hazard to people, property or the
environment because of their physical, chemical or acute toxicity properties.
Procedure
All chemicals stored or used on site shall be accompanied by a Safety Data Sheet that is issued within the
past 5 years, and shall be recorded in the SDS Register on the Compliance Online Site by the OHS Officer.
The OHS Officer shall conduct a Risk Assessment according to Risk Management Procedure of all chemicals
using QSP-M-013 Chemical Risk Assessment Form to determine the following:
• Hazardous or Dangerous?
• Storage requirements including compatibility with other chemicals;
• Safe use requirements including PPE;
• Health monitoring requirements;
• Emergency Procedures;
• Workcover reporting and Permit requirements;
• Placarding and signage requirements;
• Transport requirements if applicable.
The OHS Officer shall prepare a Safe Work Procedure for all Hazardous Substances and Dangerous Goods in
consultation with workers outlining the following:
• PPE Requirements;
• First Aid Requirements;
• Safe Use Precautions;
• Emergency Procedures;
• Storage Requirements.
All chemicals shall disposed of according to the manufacturer’s recommendations, and Local, State and
Federal legislative requirements.
Records
• Chemical Risk Assessments
• Chemical Manifest
• Safety Data Sheets
• Safety Data Sheet Register

Manual Handling Procedure
Purpose
To ensure that the hazards relating to manual handling are adequately controlled.
Procedure
Hazard identification must be carried out for all tasks involving manual handling. This may be accomplished
through Take 5, or project risk assessments. Control measures must be changed when there is a change or
an incident.
The most effective way to make manual handling safe is to redesign the task or workplace. There are a
number of ways to do this:
• Eliminate unnecessary handling;
• Modify the task to use mechanical handling equipment or tools such as levers, hooks or crowbars;
• Use multiple people or a team for lifting;
• Modify the object (disassemble) being handled so it is easier to hold, or manoeuvre;
• Modify workplace and workstation layout to reduce stooping and reaching;
• Ensure work surfaces are at the correct height;
• Ensure that all heavy objects are at waist level where they can be handled comfortably;
• Reduce body movements and forces such as twisting, reaching and holding;
• Perform basic stretches before doing any unusual physical activity;
• Ensure ongoing evaluation.
Techniques
Lifting
• keep the load close to your body
• bend your knees and hips
• lift with your legs
• avoid twisting as you lift
• ask for help
Pushing and Pulling
• stay close to the load - do not lean forward

• push the load rather than pull
• use both arms
• ask for help
Repetitive Motion
• keep the load small
• turn your whole body instead of twisting
• get close to the load - do not reach and lift
• lift with your arms and legs, not your back
• change positions frequently

Bending
• kneel on one knee
• bend knees and hips, not your back
• when leaning forward, move your whole body not just your arms
Reaching
• reach only as high as is comfortable – do not stretch
• if you need to reach beyond your comfort level, use a ladder
• test the weight of the load before lifting. Let your arms and legs do the work not your back
Records
• Manual Handling Risk Assessments

Ergonomics Procedure
Purpose
To ensure that the hazards relating to ergonomics are adequately controlled.
Definition
Ergonomics is essentially about the process of designing or arranging the workplace so it fits the person.
If you experience discomfort at your work station, desk or other location, speak with your Supervisor or
Manager and report the symptoms early. Symptoms may include:
• decreased range of motion;
• deformity or swelling;
• decreased grip strength;
• loss of function, e.g. cannot close hand;
• persistent numbness;
• burning sensation;
• pain and tingling;
• cramping and stiffness.
Workers should:
• take regular breaks from sitting or standing in one position for more than 30 minutes;
• if sitting, make sure your chair is adjusted to support your lower back;
• change your posture frequently;
• vary your task so you are not doing repetitive tasks for extended periods.
Procedure
• Adjust height of chair, desk and keyboard;
• Sit in an upright position using good posture;
• Adjust monitor and copy stand to be viewed at a comfortable viewing angle;
• Set angle of monitor and copy stand to reduce glare;
• Keep wrists and hands in line while using keyboard and mouse.
• Avoid bending wrists forward or backward;
• When using a computer terminal, blink frequently to maintain eye surface moisture;
• To prevent eye fatigue, momentarily focus eyes on a distant object;
• When using a video display terminal for prolonged periods, frequently stretch and move head, neck,
shoulders and arms to prevent build-up of muscle tension;
• Ensure chairs are easily and fully adjustable to allow the body to shift position to the greatest extent
possible. Use foot rests when adjustments to the chair height do not relieve pressure under the
thigh;
• When continually and simultaneously using the telephone and computer, use the telephone head
rest, headset or speaker phone to prevent injury;
• Organise work areas to avoid stretching or twisting to reach items.

Fatigue Management Procedure
Purpose
To explain the how the risk management process is used to manage fatigue in the workplace.
Procedure
Identifying Fatigue
The first step in managing fatigue is to identify the causes and signs of fatigue. The table below outlines
examples of both.
Causes of Fatigue Signs of Fatigue

• Inadequate amount or lack of quality sleep • Inability to concentrate and reduced alertness
• Extended mental or physical effort • Slower response and reaction times
• Environmental stresses eg light, heat, noise • Impaired judgement and decision-making ability
• Medications such as those causing drowsiness • Extreme tiredness or drowsiness
• Sleep disorders such as sleep apnoea • Sore, red or watering eyes
• Poor dietary habits • Wandering or disconnected thought
• Shift work, especially night shift • Excessive yawning
• Family, social, study and sporting commitments • Feeling irritable or restless
• Personal problems e.g. financial worries • Micro sleeps
There are various methods of identifying fatigue such as:

• Observing the signs of fatigue such as levels of alertness, reaction times, excessive yawning etc.;
• Inspecting workplace rosters to identify shift arrangements that could potentially cause fatigue (see
below);
• Consulting with employees to find out if they feel regularly fatigued and what might be causing this;
• Analysing incidents especially those occurring at the end of a shift or between 0200 – 0600 hours;
Common workplace situations that may contribute to fatigue, if not properly managed, include:
• Shift work, especially night shift, which means that employees are trying to sleep during the day
when they would normally be awake, potentially disrupting the body’s internal timing system;
• Long duration shifts which may result in a lack of concentration and reduce alertness;
• Insufficient breaks within and between shifts which reduces the time for rest and recuperation;
• High intensity work which may place excessive physical and mental burdens on employees;
• Unpredictable rostering which may not allow employees to adapt to shifts, thereby causing
disruption to the body’s internal timing system; and
• On-call arrangements which may mean that employees are woken during a deep sleep cycle, causing
temporary grogginess, known as sleep inertia.
Assessing Fatigue
Assessing the risks of fatigue can be difficult because people respond differently to situations that may
contribute to fatigue. It is well established, however, that there are some factors that will contribute to

fatigue in most individuals either because normal body rhythms that regulate sleep are disrupted or because
there is inadequate time for rest and recovery.
Risk Assessment Guide for Fatigue

(Based on a 7 day work cycle)
Low Risk Medium Risk High Risk

Less than 50 hours on duty 50–70 hours on duty More than 70 hours on duty
Shift length of 10 hours or less Shift length of up to 12 hours Shift length exceeds 12hrs
Min 12 hr break between shifts 8-12 hour break between shifts Less than an 8hr break
No night shifts Up to 3 night shifts 4 or more night shifts
Short breaks taken during shift Single break taken during shift No breaks taken during shift
2 or more days free from work 1 day free from work No days free from work
On-call no more than 3/7 days On-call up to 5/7 days On-call more than 5/7 days
Total Number of Ticks x 1 Total Number of Ticks x 2 Total Number of Ticks x 3
Total Points Low Risk: Up to and including 11 points

Medium Risk: 12 – 17 points
High Risk: 18 or more points
In assessing the risk of fatigue, the key thing to remember is that fatigue is cumulative. Isolated occurrences
of a high-risk factor will not usually create a high risk of fatigue. It is expected that for a situation to be
assessed as high risk, a number of high-risk factors will be present or that the work pattern be on-going.
Controlling Fatigue
According to the hierarchy of control, the best solution when managing fatigue is to eliminate the factors
that contribute to fatigue, such as shift work. Because of the nature of the organisations activities, this may
not be possible, as some work can only be undertaken outside ordinary hours. This requires the
implementation of various control measures to manage the impact of fatigue.
Controls measures to manage fatigue include:
• Restrict shift work, especially night shift, to essential tasks and projects;
• Avoid tasks that require sustained vigilance and concentration, especially during night shifts;
• Schedule low risk work during high fatigue periods, eg end of shift and between 0200 – 0600 hours;
• Ensure adequate supervision during shift work especially when high risk work is undertaken;
• Develop contingency plans in case employees become fatigued, especially where employees are
operating heavy machinery or plant. This might include rotating employees through job tasks so that
fatigued employees working with heavy machinery or plant are replaced regularly;
• Enforce strict controls and procedures when performing hazardous work during high fatigue periods;
• Rotate employees through different tasks to prevent mental fatigue from performing repetitive
work;
• Develop and implement rosters that reduce the risk of excessive sleep deprivation and fatigue;
• Rosters should be predictable, limit the number of night shifts and provide adequate breaks
between shifts;
• Limit the duration of shifts and eliminate or reduce the need to work overtime or be on-call;

• Ensure breaks between shifts allow for sufficient rest and recovery as well as commuting between
work and home;
• Check that secondary employment does not affect the ability to obtain adequate rest and
restorative sleep.
Reviewing and Monitoring Fatigue-Related Risks
The final step in managing the risks from fatigue is to monitor and review risk assessments and the
effectiveness of control measures. In doing this, consider whether:
• There have been any changes that may change risk assessments (eg introduction of new rosters);
• Control measures have been implemented as planned;
• Control measures are understood and are working as intended; and
• Any new problems have occurred as a result of implementing control measures.
• Ways of reviewing and monitoring risk assessments and control measures include:
• Consulting with employees;
• Monitoring sick leave and other work absences that may indicate fatigue; and
• Considering whether fatigue is a contributing factor in incident reports, especially incidents that
occur late in a shift and between 0200 and 0600 hours.

Fitness to Work Procedure
Purpose
To ensure that our business is not compromised by the actions of any individuals who are not fit for work
having consumed alcohol or drugs.
Procedure
All workers must be fit to work and physically able to perform the assigned task. Pre-employment and
preplacement medical exams are conducted for employee job capability, this shall include drug and alcohol
testing is also carried out in accordance with your D&A policy.
All workers shall:
• Have zero blood alcohol content (BAC) in the workplace which includes offices, workshops,
warehouses and construction sites and A-Flo Equipment vehicles;
• Not be affected by the consumption of illicit drugs in A-Flo Equipment workplaces;
• Notify their manager or Supervisor of any prescription or general medication that could affect the
ability to drive, operate machinery or complete tasks safely. This means you could be affected by
either taking or not taking your medication as prescribed. Do not drive or operate machinery if
affected.
Alcohol and drug testing is conducted in the following circumstances
• Random testing may be carried out on any worker at any time following a serious incident or near
miss;
• you may voluntarily self-test your blood alcohol content;
• ‘causal testing’ may be requested by a colleague or manager if there is reasonable suspicion that the
zero BAC or drugs requirement has been breached;
Alcohol may be served responsibly at authorised functions held in designated areas, providing work areas
are not accessed afterwards.
On-site functions where alcohol is to be served requires authorisation from the relevant Manager.

Emergency Control Procedure
Purpose
To ensure that all potential emergency situations are identified, adequately planned for and controlled.
Planning & Risk Management
Strategic risk assessments are carried out by the organisation to identify areas of risk prior to a response
occurring and during an emergency response. Risks are recorded in the Risk Register and the associated
control activities are then incorporated into the planning process.
The organisation has established an Emergency Planning Committee (EPC) in accordance with the AS3745-
2010 that are responsible for the planning of the documentation and the maintenance of all emergency
procedures and plans. All members of the committee are listed in the Emergency Response Plan.
The EPC have set up an ECO to direct and control the implementation of the facility’s emergency response
procedures. The team is identified in the Emergency Response Plan. The ECO is made up of a Chief Warden,
Communications Officer, Area Wardens and Wardens.
Emergency Response Procedures
Emergency Response Procedures and Evacuation Plans have been developed, and are displayed throughout
the workplace.
Emergency Training
All emergency procedures and plans are communicated throughout the company and included in training
and inductions. Fire equipment training is conducted annually by the OHS Officer.
Testing of the Plan
Procedures and Plans shall be tested periodically to ensure effectiveness.
Records
• Emergency Response Plan
• Fire Drill Record

Emergency Evacuation Drill Procedure
Purpose
To provide a consistent approach to evaluating the effectiveness of the fire emergency response plan.
Procedure
1. Ensure the Emergency Response Plan is up to date;
2. Schedule the Evacuation Drill –
a. Evacuation drills shall be conducted at least annually
b. Drills can be either notified (everyone is warned beforehand) or unnotified
3. Raise the alarm as per the Emergency Response Plan;
4. Carry out the evacuation;
5. Record the results using the QSP-M-023 Fire and Evacuation Drill Record Form;
6. Conduct de-briefing to discuss problems and opportunities for improvement;
7. Where problems with the evacuation procedure are identified the Emergency Control Organisation
shall consult with stakeholders and update procedures as necessary.
Records
• Emergency Response Plan
• Fire Drill Record

First Aid Procedure
Purpose
To ensure that sufficient resources are available for the provision of First Aid to a person suffering from an
injury or illness.
First Aid Risk Assessment

The Company provides First Aid facilities relevant to the hazards identified in the workplace. A first aid risk
assessment shall be conducted to identify potential hazards which may result in the need of first aid
treatment. Possible hazards may include the following:
• Electricity;
• Manual handling;
• Chemicals;
• Heat and cold;
• Machinery.
The assessment should result in a decision on whether the workplace is Low Risk or High Risk. This will help
identify the minimum number of first aiders required for the workplace. The table below is guide only:
Risk Rating No. Of Workers No. of First Aid Personnel
Low Up to 50 1
Low 51 - 100 2
Low 101+ One for each additional 50 workers
High Up to 25 1
High 26 - 50 2
High 51+ One for each additional 25 workers
First Aid Personnel Training

The Company maintains qualified First Aiders who have completed First Aid Training from an approved
training organisation. Refreshing training is provided at required intervals.
First Aid Kits

First aid kit locations are indicated on the Emergency Procedure drawings displayed throughout the
workplace. First Aid locations are posted with a safety sign complying with AS1319, and the names and
contact details of first aiders will be posted in an area visible to all employees.
Kits are provided in all Company owned vehicles. It is the responsibility of the vehicle user to ensure that kits
are checked and up to date.
All first aid kits must be protected from dust and damage.

First aid kits must be adequately stocked with the appropriate items. Reusable items such as scissors and
tweezers, need to be thoroughly cleaned using warm soapy water or an alcohol swab after each use.
The provision of a first aid room will depend on the type of workplace and the number of employees.
Compliance is achieved by providing a first aid room in:
• low-risk workplaces with more than 200 employees;
• higher-risk workplaces with more than 100 employees.
The room shall be adequately sign posted with a poster displayed including the names and contact details of
first aid personnel.
Room requirements
The first aid room needs to be large enough for its purpose, well lit and well ventilated. It also needs to be
easily accessible by injured people who may need to be supported or moved by stretcher or wheelchair, and
needs to have easy access to toilets.
Specific First Aid Requirements

Many chronic medical conditions can produce acute emergencies or interact adversely with injuries. As the
patient in these situations is often unable to tell his or her attendants of these conditions (due to
unconsciousness etc), it is helpful to disclose such conditions to the local Nominated First Aid Officers in
order for an appropriate First Aid Response Plan to be developed. Disclosure is voluntary, workers wishing
to disclose this information should complete the QSM-024 Medical Condition Disclosure Form.
Confidentiality
The Nominated First Aid Officer will keep this information confidential, but may disclose it in confidence to
persons who need to know in order to protect the workers’ health, safety or well-being.
Records
• Hazard, Incident and Injury Report Form
• Medical Condition Disclosure Form
Title: WHS Procedures Manual Document Number : WHSPM Version: 1

THIS DOCUMENT IS CONTROLLED – UNCONTROLLED WHEN PRINTED Page: Page 67 of 76
Injury Management and Return to Work Procedure
Purpose
To facilitate the treatment, rehabilitation and Return to Work of injured workers and ensure that legal
requirements are met.
Procedure
The Company shall, provide a return to work plan for employee’s who sustain injury or illness as a result of
their employment in accord with the Company’s Return to Work Program which is displayed in the
workplace.
The objectives of the Return to Work (RTW) Plan are as follows:
• To assist in the earliest, safe return to meaningful and productive work following illness or injury;
• To ensure that there is early and accurate medical assessment involving specialists when needed to
support the role of the treating medical practitioner;
• To integrate the injured or ill person successfully back into the workforce as soon as possible.
Suitable duties shall be provided to all employees where the treating doctor identifies that an injured person
cannot perform normal work duties but has some capacity to work. Suitable duties shall be planned and
proposed in alignment with a person's injuries and based on the recommendation made by the doctor.
The return to work plan shall be designed in consultation with the treating Doctor, the Return to Work
Coordinator, Insurer and the Employee.
In all cases, it is the Supervisor’s responsibility to notify the injury to the Return to Work (RTW) Coordinator
immediately following an injury.
Notification of Injury
The injury has to be reported to Management and all details pertaining to the incident are to be fully
recorded in The Injury Notification Register.
The following are undertaken when Management is notified of an injury:
I. The injured worker receives medical treatment if required;
II. If an emergency occurs, the worker is to be taken to the first available Medical Clinic or hospital;
III. A Doctor or Medical Practitioner consults the worker and makes referrals for further treatment if
necessary.
Return to Work Plan
RTW Plan is organised by the return to Work Coordinator where it is applicable using QSP-M-025 Return to
Work Plan form. This plan takes into account a worker’s level of impairment specified by a treating doctor or
health provider. RTW has to be acknowledged and signed by a doctor who listed the work restrictions.
The Company acts accordingly to the restrictions listed on the Certificate of Capacity. The acting Supervisor
for modified duties receives a copy of RTW program. The RTW Coordinator ensures the medical restrictions
are followed.
The Company recognises that initial action to an injured worker can impact largely on the successful
outcome for the worker. The best option for the worker is to continue his or her chosen job, and that

prolonging their absence from work leads to psychological, emotional and financial problems. Thus, the
Company offers modified duties, upon request from the treating Doctor. The duties are based upon not
jeopardising the wellbeing of the worker and in a manner consistent with work restrictions listed on
Certificate of Capacity.
The Company encourages the treating doctor to work with both parties to find the ways to keep the worker
at work (if possible) after the injury or to get the worker back to work as soon as possible. The worker is
permitted to return to his or her normal pre-injury duties after the Final WorkCover Medical Certificate is
issued by the treating doctor.
Full Time Return to Work
Upon obtainment, an employee shall deliver the certificate to the Return to Work Coordinator, the
Supervisor is notified and the worker is permitted to return to his or her normal pre-injury duties.
Records
• Hazard, Incident and Injury Report Form
• Workcover Medical Certificate
• Return to Work Program
• Return To Work Plan
WHS Procedures Manual Version 1 Page 69 of 76

Internal Audits Procedure
Purpose
To provide a mechanism for ensuring conformity to the OHS system and legal requirements, and to assist in
the ongoing improvement to the system.
Internal Audit Program
The OHS Officer shall prepare an Internal Audit Schedule which shall cover a period of twelve months.
Frequency of internal audits shall depend on the importance of the activity being audited in achieving overall
OHS aims. Audits may be conducted across all functions within one department or across all departments on
one particular function.
Internal Auditors
The OHS Officer shall be the senior auditor but other staff shall receive training for internal auditor roles. An
internal auditor shall not conduct audits within a department where they have direct responsibilities.
Conducting the Internal Audit
Auditors shall use the relevant procedures to assist them in identifying areas where operations do not
conform to the requirements of the OHS system. Prior to an audit the auditor shall plan their activity.
The issues raised by the audit shall be discussed between the Department Manager and the OHS Officer and
corrective action shall be proposed for any non-conformances.
Form QSF-Man-014 Non Conformance Report shall be completed for each non-conformance that was
detected and the Department Manager shall implement corrective action.
The Internal Audit Report shall be filed by the OHS Officer for reference prior to the next audit in that
Department.
Internal Audit Follow-Up
The OHS Officer shall follow-up on the effectiveness of the corrective action at the next audit of that
department (or sooner if necessary).
Results of internal audits shall be summarised and submitted to Senior Management for consideration at the
next Management Review meeting.
Records
• Audit Report
• Non Conformance Reports

Control of Non Conformances Procedure
Purpose
To ensure that products and services that do not conform to specified requirements are identified and,
corrective and preventive actions are initiated to reduce the possibility of re-occurrence.
Identifying Non Conformances
Products or services that do not conform to specifications shall be detected at the earliest stage possible.
This may relate to any requirements contained in AS/NZS4801 4801:2001, the OHS Manual, Procedures or
Work Instructions, customer specifications, other national or international compliance standards, or any
other legal or contractual requirements.
Non-conformances may be detected through customer complaint or warranty claim, in normal day-to-day
activities, during inspection and testing or during internal audits.
Reporting Non Conformances
When a non-conformance is detected it shall be reported using QSF-Man-014 Non Conformance Report
which is completed by the person discovering the non-conformance and forwarded to the Systems Manager
for investigation.
The Non-conformance Report shall describe the nature of the problem, what may have been the possible
causes, what was done immediately to remove the product or service from the system and who was advised
of the problem.
Investigating Non Conformances
Non-conformances reported on the QSF-Man-014 Non Conformance Report shall be investigated in detail
by the Systems Manager in order to determine the root cause. Details of these investigations shall be
recorded on the Non-conformance Report.
If a non-conformance is detected in product or service supplied by a supplier/subcontractor or by a
customer, a Corrective Action Request shall be forwarded to the subcontractor/supplier or customer for
investigation and the Systems Manager shall follow-up the result.
Acting on Non Conformance Reports
The QSF-Man-014 Non Conformance Report shall be used to record what has happened to the particular
product or service where the problem arose and what has been done to correct the problem.
Action to correct a non-conformance and/or prevent further similar events shall be taken in accordance with
the Corrective and Preventive Action Procedure.
Records
• Non Conformance Report Form

Corrective and Preventive Action Procedure
Purpose
To ensure that action is taken to eliminate the causes of actual and potential non-conformances.
Corrective Action
After investigation by the OHS Officer of the causes of non-conformances, Responsible Managers shall take
action to correct the current non-conformance and then complete the ‘Proposed Disposition’ section on the
Non-Conformance Report.
Preventive Action
Where a Non-conformance Report highlights a need for a change in system documentation, the OHS Officer
shall ensure that these changes are made immediately.
Responsible Managers shall take steps to ensure that the root cause of existing non-conformances is
eliminated so that similar events shall not happen in the future. These steps shall be listed on the Non-
conformance Report and the System Manager shall follow-up at the next internal quality audit to ensure
that the steps were effective in preventing repeat occurrences.
Any systemic failures that are detected from the analysis of the non-conformances shall be reported to the
responsible manager who shall instigate system review to remedy the reported failures.
The annual Management Review shall consider non-conformance trends and ensure that effective steps
have been taken to reduce actual and potential non-conformances. These systemic reviews and
implemented remedies shall also form part of the annual review.
Records
• Non Conformance Report Form

Reporting Procedure
Purpose
OHS Reporting provides evidence to determine whether or not the OHS system is effective. Reports provide
a platform to plan, action and review OHS Objectives and Targets.
Management Reports
The OHS Officer collates reports on a three monthly basis and compiles a report to Management that
includes the following:
• OHS key performance indicators;

• Incidents, injuries and near misses;
• OHS Site Inspection Report results;
• Internal audits and reviews;
• Hazards and risk assessments;
• Corrective and preventive actions.
Reviewing Reports
Management reviews reports according to the Management Review Procedure.
Records
• Hazard, Incident and Injury Reports
• Workplace Inspection Reports
• Internal Audit Reports
• Non-conformance and Corrective, Preventive Actions

Management Review Procedure
Purpose
To ensure that the organisation performance is planned, monitored and reviewed.
Frequency
The Management review shall be performed annually. The review shall be undertaken by the Management
during a meeting chaired by the General Manager, records of reviews are to be maintained.
Attendance
The meeting shall be attended by:
• General Manager/OHS Manager

• OHS Officer
• Operations Manager
• Other persons nominated by the General Manager.
Content of the Management Review
Review shall consist of well-structured and comprehensive evaluation which shall include:
• Audit results (internal and external);

• Non-conformance, corrective and preventive action reports;
• Updating of the OHS system - Considerations for up-dating the OHS system in relation to changes
brought about by new technologies, quality concepts, market strategies, and social or environmental
conditions;
• OHS targets - Set performance measures or objectives for next year, e.g. customer complaints,
percentage of deliveries on time, number of credit notes issued and quality costs. If these measures
are already established as part of the agenda items discussion, then it need not be repeated here;
• Overall effectiveness - In satisfying the policy, objectives, legislative requirements and AS/NZS4801;
• OHS costs;
• Infrastructure (buildings, workspace, associated facilities, process equipment, both hardware and
software and support services e.g. transport, communication or information systems) and work
environment (covering the conditions under which work is performed, including physical and
environmental factors e.g. work methods, safety rules and guidance including the use of personal
protective equipment etc.);
• Competence, training and awareness (based on the appropriate education, training skills and
experience to maintain product requirements).
• Sub-Contractor Performance
• Recommendations for continual improvement
• Follow-up of actions from previous management reviews.
Records of the Management Review
Minutes of Management Review meetings shall be kept by the General Manager. These minutes shall
include date of meeting, attendance, points discussed, decisions taken, responsibility and implementation
dates.

Minutes of meetings after approval by the General Manager shall be circulated to all concerned personnel.
A copy shall be retained as records by the OHS Officer.
The General Manager shall be responsible for providing all resources to implement the management
decisions taken and the System Manager shall be responsible to ensure the agreed actions are implemented
and they are effective.
Records
• Minutes of Meeting
WHS Procedures Manual Version 1 Page 75 of 76

Document Name Document No. Issue Date Approval
Safe Work Method Statement QSP-M-012
Chemical Risk Assessment QSP-M-013
Toolbox Meeting Record QSP-M-015
Incident Investigation Report QSP-M-016
Non Conformance Report QSF-Man-014
Corrective Action Report QSP-M-005
Contractor Report
Contractor SWMS Assessment Checklist
QSP-Man-008
Employee Induction Checklist QSP-M-017
Employee Handbook QSP-M-018
Contractor OHS Questionnaire QSP-M-019
Contractor Insurance Questionnaire QSP-M-020
Permit to Work Form QSP-M-021
Lifting Equipment Register QSP-M-022
Fire and Evacuation Drill Record QSP-M-023
Medical Condition Disclosure Form QSP-M-024
Return to Work Plan QSP-M-025

SNBP-065-301 - A - Occupation Health and Safety Manuals

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Rev. Date Description Prep. Chkd. Appd.

South Negros BioPower (SNBP)

EPM Contractor: Supplier:

OCCUPATIONAL HEALTH AND SAFETY MANUAL

Prepared by BCD Document No.: Page No. 1 of 1

Document Title OHS Management Manual

Document Controller Rabin Awale

Approved by Tony Cook

Version Date Description of Change Author

Version Number Issued To Date of Issue

4 WHS Manager 21/02/2017

WHS Procedures Manual Page 3 of 76

• AS/NZS 4801 Occupational Health & Safety Management Systems

Terms and Definitions

WHS Procedures Manual Page 4 of 76

WHS Procedures Manual Page 5 of 76

Legal and other Requirements

Objectives and Targets

WHS Procedures Manual Page 6 of 76

OHS Organisation Structure

Responsibility, Authority and Accountabilities

WHS Procedures Manual Page 7 of 76

WHS Procedures Manual Page 8 of 76

WHS Procedures Manual Page 9 of 76

SAFE WORK INSTRUCTIONS

FORMS & RECORDS

Document Control and Records

WHS Procedures Manual Page 10 of 76

WHS Procedures Manual Page 11 of 76

WHS Procedures Manual Page 12 of 76

WHS Procedures Manual Page 13 of 76

Risk Management Methodology

Type Purpose Frequency

WHS Procedures Manual Page 14 of 76

Where hazards listed in the Hazard Register are assessed as

WHS Procedures Manual Page 15 of 76

Type Purpose Frequency

Assess the Risk

WHS Procedures Manual Page 16 of 76

People Environment Business

5.Catastrophic Fatality Disastrous environmental aspect with Loss > $1M

3.Moderate Temporary Significant environmental aspect with Loss $10K - $100K

A. Rare Unforeseeable Once or twice every 10 years

WHS Procedures Manual Page 17 of 76

Find a Solution Using Highest Order Controls

Highest Elimination Eliminate the hazard – e.g.: disposing of unwanted chemicals

Substitution Substitute the hazard – e.g. use something safer

Isolation Isolate the hazard from people – e.g.: guard rails

Engineering Use engineering controls – e.g.: machine guards

Administration Use administrative controls e.g.: work methods, procedures or signage

WHS Procedures Manual Page 18 of 76

WHS Procedures Manual Page 19 of 76

WHS Procedures Manual Page 20 of 76

Severity Description Example

WHS Procedures Manual Page 21 of 76

WHS Procedures Manual Page 22 of 76

• Incident Investigation Report

WHS Procedures Manual Page 23 of 76

Report Name Document No. Person Responsible Interval

Forklift Checklist Forklift Safety Check and Operator Daily

Site Safety Inspection QSP-M-028 OHS Officer Weekly

Non Conformance and Corrective Action

WHS Procedures Manual Page 24 of 76