Intact (2024-01-30, 6:55:39 PM): By using this chat service, you consent to the use

of personal information that you provide to Intact for underwriting and claims
handling purposes. Visit Intact’s Privacy Promise at
https://www.intact.ca/en/privacy.html for more information.
Intact (2024-01-30, 6:55:39 PM): Hi Maria! I'm the Intact bot.
Intact (2024-01-30, 6:55:40 PM): How can I help you?

You can ask me anything or select an option below:

Intact (2024-01-30, 6:55:40 PM): Button Selections:
Get a quote
Change my policy or profile
See my bill/payments
View my documents
Submit a claim
Track a claim
Other
Maria (2024-01-30, 6:55:46 PM): Other
Intact (2024-01-30, 6:55:47 PM): Just ask a question, and I'll try to answer it.
Maria (2024-01-30, 6:56:04 PM): Register for App
Intact (2024-01-30, 6:56:10 PM): I can help you log in to your Client Centre. Is
this your first visit?
Intact (2024-01-30, 6:56:11 PM): Button Selections:
Yes
No
Maria (2024-01-30, 6:56:14 PM): Yes
Intact (2024-01-30, 6:56:15 PM): Did you receive a registration email from us?
Intact (2024-01-30, 6:56:15 PM): Button Selections:
Yes
No
Maria (2024-01-30, 6:56:20 PM): Yes
Intact (2024-01-30, 6:56:21 PM): OK! Use the link or policy number in that email to
create your profile now.
Intact (2024-01-30, 6:56:21 PM): Did you find what you were looking for?
Intact (2024-01-30, 6:56:22 PM): Button Selections:
Yes
No
Maria (2024-01-30, 6:56:43 PM): I did but it says not found
Intact (2024-01-30, 6:56:45 PM): I'm sorry to hear that...
Intact (2024-01-30, 6:56:45 PM): Would you like to chat with an agent?
Intact (2024-01-30, 6:56:46 PM): Button Selections:
Yes
No
Maria (2024-01-30, 6:56:48 PM): Yes
Intact (2024-01-30, 6:56:50 PM): Let me connect you to the next available agent.
Intact (2024-01-30, 6:56:50 PM): Please answer a few questions so we can better
help you.
Intact (2024-01-30, 6:56:50 PM): What is the full address, including postal
code, on your insurance policy?
Intact (2024-01-30, 6:56:51 PM): Button Selections:
Skip
Maria (2024-01-30, 6:57:25 PM): 55 Hemingway Cres., Markham L3R2S4
Intact (2024-01-30, 6:57:26 PM): What is your phone number?
Intact (2024-01-30, 6:57:26 PM): Button Selections:
Skip
Maria (2024-01-30, 6:57:34 PM): 4372472777
Intact (2024-01-30, 6:57:35 PM): Before you go, how did I do?
Intact (2024-01-30, 6:57:36 PM): Button Selections:
Excellent
Good
 Poor
Maria (2024-01-30, 6:57:39 PM): Good
Intact (2024-01-30, 6:57:40 PM): Thanks for your feedback.
Intact (2024-01-30, 6:57:40 PM): You are redirected to a customer service
representative.
Intact (2024-01-30, 6:57:40 PM): Please note that the agent representing customer
service cannot replace the role of your insurance broker and does not have a
personal damage insurance license, allowing him to discuss your insurance coverage.
Kevin G (2024-01-30, 6:57:48 PM): By using this chat service, you consent to the
use of personal information that you provide to Intact Insurance for underwriting
and claims handling purposes. Visit Intact’s Privacy Promise at
https://www.intact.ca/qc/en/privacy.html for more information
Hi, my name is Kevin Goodin, how may I help you?
Maria (2024-01-30, 6:58:17 PM): Trying to register in App but not recognizing me
Kevin G (2024-01-30, 6:58:38 PM): I will be happy to assist. May I have your
policy number?
Maria (2024-01-30, 6:59:01 PM): RA3056298
Kevin G (2024-01-30, 6:59:54 PM): I will have a look into your online access.
Maria (2024-01-30, 7:00:13 PM): Not registered yet
Maria (2024-01-30, 7:00:36 PM): But received an email with PIN
Maria (2024-01-30, 7:00:52 PM): 044056c1
Maria (2024-01-30, 7:01:36 PM): Client Centre or the app. If you don't have an
online profile, use your PIN to register: 044056c1.
Kevin G (2024-01-30, 7:01:45 PM): There are some thing I will need to update for
you access. This will take a few minutes.
Maria (2024-01-30, 7:03:26 PM): ?