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The Effects of Oil Price Hike on Foodpanda Riders in Mandaue City, Cebu:
A Phenomenology

A Research Paper

Presented to the Faculty of the

Senior High School Department

Saint Louis College-Cebu

In Partial Fulfillment

of the Requirements for the Subject

APP2 (Practical Research 2)

By: 12 Piety

Veronica Marie B. Aplaca

Hannabelle S. Cabahug

Gian Franco H. Engbino

Kirstine C. Lumapas

Althea Olive C. Recta

Ria Erica C. Sarsonas

May 2023
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ABSTRACT

This study examines the impact of the recent oil price hike on the income and work

patterns of Foodpanda riders in Mandaue, Lapu-Lapu, and Cebu City. Data was collected

through interviews with a sample 28 Riders in Mandaue, Lapu-Lapu, and Cebu City The

findings suggest that the increase in oil prices had a significant effect on the riders' income,

with many experiencing a decline in earnings due to higher fuel costs. Additionally, the study

found that riders had to adjust their work patterns, including the number of hours worked and

the areas covered in response to the rise in fuel prices. The study concludes by highlighting

the need for policies that can lighten the effects of oil price irregularity on the livelihoods of

Foodpanda riders.
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APPROVAL SHEET

This Study Entitled “The Effects of Oil Price Hike on Foodpanda Riders in Mandaue City,
Cebu:A Phenomenology” was prepared and submitted by Veronica Marie B. Aplaca,
Hannabelle S. Cabahug, GianFranco H. Engbino, Kirstine C. Lumapas, Althea Olive C.
Recta and Ria Erica C. Sarsonas in partial fulfillment of the requirements for APP 3 –
Practical Research was examined and approved by the Committee on Oral Examination with
the grade of ____________.

ORAL DEFENSE COMMITTEE

Mr. Wevarlee C. Patosa

Panelist

Mr. Excelcis Jee Balaza Mrs. Seth Kearsley Mae S. Yu

Panelist Panelist

LOVE JOY L. COLINA, LPT, MEd ESL

APP 7 Subject Teacher

CHERYLYN A. BENOLIRAO, LPT

Research Adviser

Accepted and approved in partial fulfillment of the requirements for the

PRACTICAL RESEARCH SUBJECT

GLORIA T. VEGA, MA Lit

Principal, High School Department
Saint Louis College - Cebu

Date of Oral Defense: May 04, 2023

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ACKNOWLEDGEMENT

To Sir Balaza and Ms. Benolirao, our mentors, who was invaluable in determining the best

design and procedures for our study. Thank you for your unending support and assistance to

the very end.

To Ms. Colina, who has been providing countless pieces of advice on how to improve our

study. Thank you so much for all the helpful suggestions.

To the Validators for our interview questions, we are indebted for your assistance in

validating an important aspect of our research.

To Our Panelists, who have been considerate and have helped us in understanding our study

better, we thank you for your guidance.

To Mdm.Vega, Sir Saducas and Sir Veliganio, we are truly thankful for giving us the time

to gather all our data for our study and the permission to leave school just to carry on with

our research.

To The Foodpanda Riders, whom we are extremely grateful for, our study would be

incomplete without them. We sincerely appreciate giving us your time despite a busy

schedule and honesty in taking part in our research.

To our Family, in giving all their best in financial and emotional support.

And lastly, to God, with His constant guidance and this opportunity.
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TABLE OF CONTENTS

PRELIMINARIES
Cover Page ……………………………………………………………………..……….. i
Research Abstract ……………………………………………………………...……….. ii
Approval Sheet…………………………………………………………………..…..….. iii
Acknowledgement………………….………………………………………...………….. iv
Table of Contents……………………………...……………………………………......v-vi

CHAPTER

1 THE PROBLEM AND ITS SCOPE ………………….…………………… 1

Rationale.............................................................................................1-5

The Problem.......................................................................................... 5

Statement of the Problem 5

Significance of the Study 6

Scope and Delimitation 6-7

Definition of Terms 7-8

2 REVIEW OF RELATED LITERATURE AND STUDIES ……………… 9

Related Literature & Studies 9-16

Conceptual Framework 17-18

3 RESEARCH METHODOLOGY 19

Research Design 19
Research Instruments 19
Research Environment and Participants 19
Research Procedure 20-21
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4 DATA ANALYSIS 22

Data Analysis 22-28

Analysis 28- 32

5 SUMMARY AND FINDINGS 33

Summary 33-34
Discussion of Findings 34-35
Implications of Study 35-36
Conclusion 36-38

BIBLIOGRAPHY 39-42

APPENDICES 43
Appendix A: Transmittal Letter 43
Appendix B: Interview Questions 44
Appendix C: Validity of Interview Questions 45-46
Appendix D: Transcriptions of the Interview 47-128
Appendix E: Table of Significant Statements, 129-150
Formulated Meanings
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Chapter I

THE PROBLEM AND ITS SCOPE

Rationale of the Study

The researchers focused on the current oil price increase problem because it

affects delivery riders' livelihoods. Moreover, the researchers would want to delve deeper

into the current situation that the Foodpanda drivers are in with their company and the

people they have worked with. This study aims to recognize the effects of the ongoing oil

price hike on delivery riders mainly those from Foodpanda. An increase in the price of

crude oil means it would increase the cost of manufacturing goods. While some can still

cope and ride the price hike wave as global oil prices affect other goods and necessities,

ordinary and working Filipinos bear the burden of inflation and rising food and necessities

prices. As the price of fuel has an impact on businesses, fuel price increases will

eventually cause transportation prices to rise which means that goods being transported by

road will now cost more. Employees who travel to work will be affected by the increase in

fuel prices as well. The researchers want to know how the recent crisis has harmed them in

their daily lives. As for why we chose Foodpanda over other delivery services, Elluminati

Inc., (n.d) stated in an article about Foodpanda's revenue model that the platform offers

primary value propositions such as convenience, accessibility, customization, brand status,

and cost reduction. Foodpanda makes food stores more accessible by allowing them to

market their products to customers who do not want to visit a physical location and have

difficulty finding the website online.

The topic of oil price hike affects vehicle owners and most especially those who

rely on vehicles to make a living. Recognizing such problems can help individuals
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understand why such problems exist and it can help them come up with personal strategies

to combat the problem. It also provides them the initiative to brace for unforeseeable

changes in oil prices. Individuals such as jeepney drivers and food delivery riders are the

most affected by the drastic increase in oil prices, especially during the first double-digit

increase in the cost of gasoline that happened on March 15, 2022, in the Philippines. This

topic can help in determining how businesses were affected before, during, and after the

pandemic; and how delivery services were able to contribute to these businesses to

continue to thrive and generate revenue. This topic also shows the need for activism and

how national problems should be acknowledged immediately.

In a statement, the online delivery firm said the welfare of their delivery partners is

their top concern, acknowledging they all continue to face the fuel and inflation crisis

(Masculino, 2022). The government sought to provide targeted assistance to sectors affected

by the fuel price hikes, such as implementing the Pantawid Pasada Program which distributes

fuel cards to subsidize the public transportation sector and a direct cash subsidy program

under the "Bayanihan to Recover as One A\ ct 2", which expired in end 2021. Domestic oil

firms announced yet another round of fuel price hikes driven by tight global supply. Gasoline

rose by P0.9 per liter, diesel increased by P0.8 per liter and kerosene went up by P0.75 per

liter for the ninth straight week of 2022. Online food delivery service Foodpanda Philippines

(Foodpanda) said it continues to ramp up its efforts to cushion the impact of rising gas prices

(Yang, 2022) as of my idea on this research this is already known major trouble of the

community, mostly into a food delivery (Foodpanda), increasing of oil/gas due to the

inflationary environment.

The researchers have learned from online articles that Foodpanda riders were affected

by the oil price hike. For this reason, the riders may experience a lack in their daily income

that may result in them not being able to provide for their own and family's needs. Based on
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the researcher's initial review of literature, no recent study has been found that is focused on

how the oil price hike affected the Food Panda riders. The proposed research seeks to answer

how the oil price hike affects the Food Panda rider's daily income and daily experiences. The

researchers aim to determine if their income was sufficient for their needs, if they were able

to set aside money for savings if they receive incentives from the Food Panda company for

working overtime, and if working overtime would secure them their desired daily income.

As gas prices rise, small companies are particularly rephrased. President Biden put a

restriction on Russian oil imports to the United States in response to Russia's invasion of

Ukraine. However, due to increased demand, gas prices had been rising in the US long before

Biden was elected president. According to a widely used inflation indicator, 7% of U.S.

spending on energy was used in December 2021. Index of Consumer Prices (CPI). Gas costs

have an impact on small companies because customers would stop spending on other things if

a larger amount of their income went toward filling up their tanks. The hardest-hit industries

include those in building, transportation, maintenance, and deliveries. To help maintain their

profit level and to keep up with the rising cost of gas, these firms will be the first to impose

additional fees in exchange for their services. If not, companies like delivery services could

restrict their services and delivery zones to save money on fuel.

The growth of internet food delivery services has had a considerable impact on the

traditional offline restaurant industry. This is a result of the internet's capacity for

communication and information sharing, which many users find convenient. This important

study from Lipa suggests the convenience of routinely ordering food online, Batangas, titled

"Food Delivery Services: A Study of Impacts on Consumers in Lipa City, Batangas”. The rise

in gas prices will affect delivery services, which will influence average shipping rates for

consumers who order food online.

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Rising oil prices have an impact on the rest of the economy as well as Filipino

households. Oil prices influence the prices of commodities. There is less money available for

a family to spend when commodity prices are high and household incomes are stable. Due to

higher than typical delivery fees, many potential customers could be reluctant to use delivery

services. If inflation keeps rising, suggested retail prices (SRPs) may change in the future. It

will also have an impact on fare rates if inflation keeps rising. This means that persistently

high oil prices would have an impact on the economy's overall expansion since they increase

the expenses of manufacturing, transportation, and other services.

As per Michael Beltran (2022), he interviewed Diosdado Mesa, a jeepney driver from

Manila. "We just want prices to go back to the way they were before," Mesa said. Over a

12-hour shift, he used to earn 600 Philippine peso but he takes home half or less of that

amount now. The jeepney drivers and operator union who initiated the strike said that the

soaring prices is a "national calamity". The first to strike on March 21 was the jeepney

drivers in Bacolod City and the surrounding municipalities in Negros Occidental Province.

The surge in global oil prices was triggered by the Ukraine war, according to The Department

of Energy (DOE). The first double-digit increase in gasoline happened on March 15 in the

Philippines. The prices of diesel per liter rose to 13.15 pesos, and 7.10 pesos for gasoline.

The administration of President Rodrigo Duterte since 2017 has progressively increased

excise taxes wherein they add 10 pesos onto a liter of gasoline, and 6 onto diesel, also adding

12% of VAT to the total cost. Since the recent price hike, fuel subsidies of 2.5 billion pesos

for PUV drivers has been announced by the government. Duterte pledged financial aid of 200

pesos monthly for 12 million households till the end of the year. Floranda voiced out that it's

only 6.60 pesos per day and it is not enough for a single jeepney ride. In response to the

criticism, Duterte raised the monthly aid to 500 pesos. Krista Yu, a specialist in transport and
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industrial economics from De La Salle University said that in order for PUV's to have easier

access to cheaper fuel, subsidies must be directed to gas stations.

The purpose of this study is to look into the impact of the recent increase in oil prices

on delivery riders mainly the food panda riders. The researcher's objective is to be as simple

as possible while giving all the necessary information. In addition, the researchers will

examine the consequences of their findings. The price of oil has increased drastically last

year, and this made a significant impact on the economy. The cost of transportation, goods,

and services has gone up, which has affected both the general population and businesses. This

paper will explore the effects of the oil price hike on these two groups and discuss possible

solutions. In addition, the oil price hike has been having a negative effect on local businesses

and delivery services. This is since the cost of goods and services have increased, which has

led to a decrease in revenue. This decrease in revenue has caused several businesses to close

their doors and has even led to some delivery services ceasing operations. Often, when goods

become more expensive, inflation comes with it, as long as other prices do not fall too

dramatically. Poverty will increase if inflation is not balanced by realistic improvements in

revenue. The everyday awareness of families and industry leaders is drawn significantly by

low, medium, and high rates of the price increase.

Statement of the Problem

This study aims to analyze the effects and articulate the experiences of the food panda

delivery riders to the current oil price hike. The study seeks to address the following

concerns:

1) What are the experiences of the Foodpanda riders during the oil price hike?

2) What are the challenges faced by the Foodpanda riders during the oil price hike?

3) How did the Foodpanda riders manage the challenges during the Oil Price Hike?
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Significance of the Study

This study will be conducted in order to benefit other people. In particular, the results

of this study would benefit the following:

The Foodpanda Riders- This study will benefit the riders by allowing them to share

their experiences in the field as it will also serve its purpose by providing an opportunity for

riders’ concerns to be heard.

The Community- This qualitative study will be used as written material to raise

community awareness about the situations to Food panda riders have encountered and to

persuade them to reflect more appropriately and in a considerate manner towards the riders.

Future Researchers- This study would help the student researchers to be aware and

knowledgeable of the oil price hike and who is involved. It would help them to be a better

analyst and it can be a help as a future reference for more studies in the future.

Scope of the Study- The primary participants of this research study will cover the

Food Panda riders particularly in Mandaue City. The goal of this study is to discover and

understand the struggles that the oil price hike brought to the daily lives of the Food Panda

riders. In addition, it is also our goal to determine if they also gained benefits and motivation

throughout the crisis. The scope of this study will be limited to 5-29 participants depending

on the saturation of the data that is being collected. The study does not include the

researchers to provide solutions for the problems that the participants share mainly because

this study only aims to determine the life experiences of the participants to share awareness

towards the society to prove that Food Panda delivery riders of Mandaue City, Cebu are one

of the most affected by the price hike.

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Limitations of the Study- Similar studies the researchers have encountered have

predominantly shown how their study also has limitations in terms of the locale factor. The

researchers have interviewed some Foodpanda riders that are based in the tri-city of Cebu.

This is to have accurate data and to be fair to other Foodpanda riders as well. To gather our

data the researchers interviewed about 30 people all over the tri-city. The researchers are

limited to the Foodpanda rider the researchers interviewed on the grounds that the researchers

do data saturation that ensures that the collection of the data is adequate. The locale is an

inevitable factor that requires limitations when manpower is not enough to handle an entire

province to be interviewed. The researchers considered the places where Foodpanda riders

are usually on standby or on their breaks. This study focuses solely on the Foodpanda riders.

The researchers are careful in gathering data that is only applicable to our study therefore,

The researchers only interview Foodpanda riders that are not associated with other food

delivery apps. Thus far the researchers carried out gathering data and did not undergo any

issues in spite of the fact that the researchers needed specific requirements to continue this

study.

Definition of Terms

Foodpanda- One of the most well-known online food delivery marketplaces, Foodpanda or

"Hello Food", has locations all over the world. Its primary function is to allow users to use its

website or mobile app to place orders at nearby restaurants.

Gas(oil)- a gaseous mixture of hydrocarbons produced during the destructive distillation of

mineral oils that is utilized as fuel.

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Oil Price Hike- Increases in oil prices are often assumed to lead to higher inflation and

slower economic growth. In terms of inflation, the price of commodities created with

petroleum products is directly impacted by the price of oil.

Phenomenology- The main goal of which is the direct investigation and description of events

as consciously experienced, free as possible from untested preconceptions and

presuppositions and without ideas regarding their causal explanation.

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Chapter II

REVIEW OF RELATED LITERATURE AND STUDIES

This chapter examines previous studies and the problems and challenges that have

occurred in recent years that have major bearing on and relevance to the current study. This

chapter's objective is to provide the reader with a literature review of the research area and

topic chosen for the current study.

Foodpanda was founded in Berlin, Germany in 2012 and grew its business as a food

delivery service. Recently, a mobile food delivery marketplace became available in 11

countries. Foodpanda offers since 2014, it has expanded its operations in Philippines. It

serves cuisines from all over the world. There are 115,000 restaurants worldwide. Users can

use the service to order the foods they want from nearby restaurants and place orders through

the website or mobile app. The Foodpanda's mission is to bridge the gap between chefs and

customers and bring tasty food for the customers. Foodpanda is made up of various food

categories as well as restaurant menus in the food portal, allowing customers to order food

utilizing the applications or the website. The order will then be processed and sent directly to

the affiliated restaurants. The employees will then deliver the food and remind customers can

pick up their orders by sending an SMS or making a phone call. The customers can pay with

cash or online banking (Sparta et al., 2019).

A research conducted by Christy O Gamilla which is the ‘Revenue boom of Online

Food delivery industry amidst pandemic: Evidence from the Philippines (Gamilla, 2021)

correlates with our study as most businesses and the global economy are threatened by the

COVID-19 pandemic. The Philippines is no different. Following an increase in the number of

confirmed COVID-19 cases across the country, the date was set for March 16, 2020. During

the ECQ, a strict home quarantine was observed; thus, movements are extremely limited;
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only private essential establishments providing necessities shall remain operational, and the

rest are closed for business while the government lockdown is in effect. The food delivery

service made a significant impact during this global pandemic; it is the food industry's

primary savior. In January 2021, internet usage in the Philippines was 67%. As a result of

easy access to gadgets and smartphones, easy payment, and a simplified banking system,

there is an increase in online food delivery orders and purchases.

Food delivery services charge minimal delivery fees to cover transportation and

convenience costs. In most cases, the actual transportation fare is even more expensive when

you go to the mall or restaurant to pick up your order, endangering your health and increasing

your chances of contracting the virus. During this pandemic, the growing demand for food

delivery apps ignites the industry's revenue. Companies hire and employ delivery app riders,

who are classified as independent contractors, or view these riders as business partners. As a

result, employers are not required to provide minimum wages, healthcare benefits, or other

working conditions. As a result, labor unions are urging the government to reconsider current

labor standards for delivery riders, who are regarded as front-line workers who played an

important role during the pandemic.

As stated by Ahuja et al., (2021) Restaurant-quality meal deliveries from 2 decades ago

were only limited to pizza. The global market worth of food delivery nowadays has reached

more than $150 billion and has tripled ever since 2017. The surge of high technological

devices made ready-to-eat food deliveries as a major category. In the early times of the

pandemic, it gave an enormous boost to food delivery and it became a saving factor for the

hurting restaurant industries. The ecosystem of food delivery is continually expanding and

evolving considerations such as a change in the brand, consumer's habits, breadth of offerings

and operating efficiency which will determine if the stakeholders lose or win when the
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industry develops. During the global pandemic, the industry tremendously grew but delivery

platforms with few exceptions, remained unprofitable. According to Christopher Payne, it is

because delivery businesses are cost-intensive business that is low-margin and scale driven.

The trend towards convenience brought by food delivery services has prominently grown

during the pandemic. Lockdowns in Europe and in the Unites contributed a spike to the

food-delivery market between March and May in 2020.

In the Philippines, Foodpanda launched in June 2014 and has since grown to over 1,000

partner restaurants nationwide. And most Filipinos use it, because of its good quality, and

here in the Philippines it has a wide variety and countless numbers. of restaurants across the

country. From local Filipino cuisine to delicious western dishes like steak and burgers, there

is something for everyone. Whether you're looking for the best restaurants in Manila or

wondering where to eat in Quezon City, Cebu City, and Mandaue City, there's a destination

where you'll find it all. Here at Foodpanda, they deliver delicacies from local restaurants right

to your home. The delivery service brings you the perfect combination of the coziness of your

home and amazing food from nearby restaurants.

As you might clearly recall, January 2018 marked the beginning of the fuel price surge,

in the name of the government’s TRAIN law. In the data generated by DOE, the average

prices before January 2018 ends reached P 51.47 for unleaded and P41.55 for diesel, which

are the most commonly pumped fuel. These were mowed down a bit in February but the

relief wasn’t for long. From March, prices began increasing until we reached June – one of

the three months where fuel prices are in their highest. The other two months where prices

are at their peak level were September and October. The price for the unleaded gasoline

(RON91) that time averaged to P57.80, while the diesel was at P 47.00. The prices for the

premium (RON95) and premium plus (RON97) gasoline were unforgiving, as they were
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averaging at P61.50 and P58.50, respectively at the end of that month. Those were the times

the industry was brought down to its knees, as daily commuters suffered to sustain their fuel

budgets. (Autodeal, 2018).

As reported by Anjo Bagaoisan (2020) from ABS-CBN News, Foodpanda riders decry

decreased pay, alleged `irregularities' in delivery system. On Wednesday, over a hundred

Foodpanda delivery app users urged the company to address their concerns about a new

payment scheme and an unclear freelancing system, which they claim has resulted in lower

earnings. In support of the cause, the group organized a "unity ride" from Pasay City to the

Department of Labor and Employment (DOLE) in Manila, dressed in pink uniforms and

riding motorcycles with the company's pink delivery box.

According to Romeo Maglunsod, a spokesperson for the KAGULONG Foodpanda

riders group, the riders are not rebelling against the company, but rather requesting system

reforms in the delivery app. A DOLE representative presented a letter addressed to Labor

Sec. Silvestre Bello III requested the agency to investigate Foodpanda's operations and the

plight and rights of delivery riders, especially given the industry's boom during the

COVID-19 pandemic lockdowns. A new scheme launched in June calculates rider pay based

on distance traveled, making it "more organized and fair" for riders, according to Foodpanda

Philippines. However, the riders claimed to have earned less money with it, with one

displaying his pay of P11.45 for an 8-kilometer ride.

On October 4, 2022, the oil companies cut the prices of gasoline by P0.40 per liter,

diesel by P0.45 per liter, and kerosene by P0.85 a liter. These resulted in the total year-to-date

net increase of P14.45 per liter for gasoline, P28.95 per liter for diesel, and P23.25 per liter

for kerosene. House Speaker Martin Romualdez, on the other hand, asked the public to be

more patient, saying the government is addressing the situation, which he blamed on external
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factors, including the strength of the US dollar vis-a-vis the Philippine peso, the increase of

the price of crude oil in the world market and disruptions in the supply chain caused by the

COVID-19 pandemic, and Russia’s invasion of Ukraine. “Singly, each of these events already

puts pressure on inflation (Flores & Campos, 2018).

In an article by Northern Forum, Don Pangan, the secretary general of Kagulong, said

to Phil star and other media outlets: "Big oil businesses are already selling unleaded fuel for

P70 per liter. We're kind of in a sticky spot in this situation since the price of gas is rising but

our profits aren't rising either. That's a significant issue. During the crisis, the largest food

delivery company in the Philippines, Foodpanda, told reporters that it is partnering with oil

companies to offer discounts on fuel to its users."We currently have established connections

with various fuel suppliers, including Sea oil, Caltex, Phoenix, and Unioil, which is poised to

extend its fuel discount to Foodpanda users up to P10 per liter starting March 1," Foodpanda

Philippines stated in its official announcement. As we continue to help our Ka-Panda riders

through these difficult times, we look forward to offering them this special discount in

addition to many other advantages. We look forward to offering our Ka-Panda passengers this

special discount as well as a host of other advantages as we continue to help them during

these trying times. Our main concern in light of the rise in oil prices is the well-being of

Foodpanda's partners, especially the thousands of Ka-Panda riders on the road.

In Praveena and Sasikumar’s study (2021, p.914), Colaizzi's data analysis stage in

descriptive phenomenology was effectively used, which aided in representing the experiences

of IHD patients. Colaizzi's technique was effective in finding noteworthy remarks from the

recorded verbatim and formulating meanings. Clusters of ideas and motifs were created from

these defined meanings, which aided in the building of a thematic map of the experiences of
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women with Ischemic heart disease (IHD). This supports our phenomenological research

design since it involves real life experiences concerning particular topics.

An article made by Jonel and Marjorie Uy wherein it highlights three stories of female

Foodpanda riders. When the pandemic struck, the demand for food deliveries increased. But,

even in a male-dominated industry, Filipino women are known for being quick to adapt and

always on top of their game. Foodpanda highlights the stories and experiences of these

fearless female Foodpanda riders in honor of International Women's Month. Julie Ann David

is a modern-day Hermes, but she is also a warrior for her two children, ages 17 and 8, whom

she raises alone. She wants nothing more than to provide for them and be present in their

lives her ambition born of the pre-pandemic compromise of living far away to work for a

canteen. But everything changed when the lockdowns were implemented. She returned home

because she couldn't find work. But there, in the midst of the darkness, she discovered light

and her primary motivators which is her children. She learned about Foodpanda and its rider

program from a sibling. However, as a single parent, she was frequently questioned about

work-life balance.

Maria Teresa Manalili a single mother of three, confidante to her peers, and now the

Nanay of Angeles City's Foodpanda riders. Three years ago, bar patrons knew her as a

17-year bartender, but times have changed. At the start of the pandemic, she was back at

square one, but Foodpanda entered the picture. She took the risk despite her age because she

was familiar with the main aspect of the job: riding motorcycles. She began when she was 18

years old and would frequently go on multiple rides with her friends at the time. Sherry Ann

Velasquez is a single mother of two and a proud member of the Igorot tribe, which instilled

beliefs and ethics in her that helped shape her into the person she is today - someone who

believes in doing things rather than sitting around waiting for blessings. She left her job in
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another country due to a health issue in 2019, but when she was asked to return, the pandemic

struck and she couldn't. But that didn't stop her from looking for other options. She eventually

discovered Foodpanda's pandaTODA program and applied. She is able to spend time with her

family while also finding enjoyment in the day-to-day challenges thanks to Foodpanda.

According to Jonathan Keane and Jakob Angeli, (2020) the CEO of Foodpanda, as

restrictions gradually ease around several of the 12 Asian markets in which Foodpanda

operates, the question of how to maintain that momentum remains. "We gathered a lot of data

points on that, and all of those 12 countries are at different stages. In some countries, the

Covid situation is still very severe, and in others, it's almost back to normal, with some

restrictions," Angele explained. Regardless of the options for food delivery, restaurants are

still struggling during the pandemic. Foodpanda deferred payments for some restaurants to

help them get through difficult times. It speaks to a problem that will persist for restaurants in

the long run if restrictions on dining in remain in place and restaurants rely solely on delivery.

According to Mai Ono (2022), customers in the past would typically call restaurants to

order food. But as technology evolved, it is now easier for customers to buy foods and drinks

online with the use of food delivery apps. In this article, Food Panda is ranked as second

second best, while Grab ranked first and considered as overall best. In comparison, Grab's

main selling point is their speed while Food Panda is its wide delivery radius and its

availability of plenty restaurants. Food Panda is also present in the major cities in the

Philippines including Batangas, Bulacan, Pampanga, Davao, and CDO. Another great thing

about Food Panda is that it frequently provides coupons and deals for loyal customers. The

delivery fee of Food Panda startsat P39 while Grab starts at P59. In addition, it is stated in

this article that best user-friendly app is Pickaroo which ranked 3rd as best, Toktok being the
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best up-and-coming food delivery app and also ranked 4th best. Lastly, Zomato which is best

for finding new eats which is ranked as 5th best.

In this article by Nicole (2022), She compares the two leading food and grocery

delivery platforms in the country, Philippines in terms of their coverage area, delivery fee,

payment options, delivery speed , coupons and discounts, customer service and order tracking

to determine which food delivery platform is better, as both platforms have their strengths

and weaknesses.Foodpanda, which is owned by the German multinational online

food-delivery service Delivery Hero, bills itself as the leading global online food delivery

marketplace. Foodpanda launched in the Philippines in June 2014 and has since grown to

over 1,000 partner restaurants. Users can order from various restaurants and have them

delivered or prepared for self-pickup through GrabFood's app and website, just like

Foodpanda. As of 2022, Foodpanda delivers to over 900 cities in the Philippines while

GrabFood’s food delivery service is available in 38 cities in Luzon, 8 cities in the Visayas,

and 6 cities in Mindanao. That equals 52 cities nationwide. Both GrabFood and FoodPanda

have no fixed delivery fees. The delivery fees for both platforms vary depending on location,

time of day, and demand.

 17

Figure 1.

Conceptual Framework of the Study

Input - Independent Variable Input - Intervening Variable

Process

Output - Dependent Variable

 18

The conceptual framework above explains our concepts and assumptions, as well as

the broad strategy we will take in answering the research questions. The input, process, and

output model explains how data is acquired, processed, and displayed. And the input

intervening variable such as time,availabilty and human factor.

 19

CHAPTER III

METHODOLOGY

Research Design

This qualitative research employs the phenomenology research design.

Phenomenology is the most effective way to achieve a precise answer from the participants.

The researchers will use the “Colaizzi’s 7 steps method” research tool for data analysis in

order to analyze the information gathered or the given data. The researchers adopted this

design to identify the experiences provided by the participants on how the oil price hike will

affect them. The research design is ideal specifically since the researchers wish to examine its

consequences.

Research Locale

The research will be carried out in the surrounding area of any fast-food chain

restaurants or local food enterprises located in the tri-city of Cebu: Lapu-lapu, Mandaue, and

Cebu City. The survey will be administered to the respondents during their leisure time or

even at a period when there are no orders to complete.

Research Instruments

This study's primary tool for data collection is a structured interview, which is more

effective for collecting qualitative data. Participants will be asked a series of questions during

the interview. It will be printed on bond paper and placed in a white folder. The audio

recorder on the phone will capture all of the information provided by the participants.

Alternatively, while recording, the researchers will take down relevant keywords and

information. The objective of the voice recording is for researchers to review participant
 20

responses. All questions that will be addressed by the researchers to the participants are

verified by professionals to ensure that they are suitable for questioning.

Data Collection Procedure

Before the collection of data, the researchers will formulate their questions for

conducting the structured interview. After formulating the questions, the researchers will

consult 3 experts and ask for the expert's approval regarding the formulated questions. Once

approved, the researchers can now proceed with the collection of data. During the collection

of data, the researchers must ask the participant first if they are willing to partake in their

study within an approximate allotted time and if they are in their spare time. If the participant

wishes otherwise, the researchers must proceed to another participant. However, if the

participant agrees, the researchers will introduce themselves and state their purpose of the

interview. The researchers will reassure the participants that all their vital information will be

kept confidential. As the interview starts, the researchers will jot down the answers of the

participants and if the participant agrees, the researchers will also be using a recording

device. The interview will be for 5-29 participants depending on the saturation of data. After

the collection of data, the researchers will begin with analyzing and rereading the collected

data in order to sort and differentiate the data provided by the participants to be included in

the study. After the interview, the researchers will be using the Colaizzi's 7-step method of

data analysis. Additionally, the researchers will be following a particular format of

transcription. A table will be utilized to input the participant's data on the following:

verbatim, significant statements, formulated meanings, themes, and cluster themes.

Data Analysis Procedure

The collected data will undergo proper phenomenological analysis. In this case, the

data will be analyzed using a modified Colaizzi’s 7 steps method of data analysis. According
 21

to Writer (2020), Colaizzi’s method of data analysis is an approach to interpreting qualitative

research data to identify meaningful information and organize it into themes or categories.

First, the researchers will read and re-read the verbatim of participants’ responses in order to

make sense of them. Second, researchers will pick out only the most important words,

phrases or sentences so that they can directly pertain to the objectives. Third, the process of

giving meaning from the researchers’ own words to the statements. Fourth, the information is

separated into main categories. When processes 1-3 are repeated for each participant, the

researcher can then build themes based on the meanings that have been formulated. Fifth, the

researchers will prepare an comprehensive description of the information generated in steps 1

through 4. Sixth, the researchers will summarize the comprehensive description of

information so that the underlying structure of the phenomena may be identified. Finally, the

researchers will confirm the data's credibility through in-depth conversations with experts and

independent reviewers.
 22

CHAPTER IV

Data Analysis

This chapter presents the data that the researchers have collected from the conducted

interviews. The data were analyzed with the use of Colaizzi’s 7-step method of Data analysis

(Praveena & Sasikumar, 2021) which had already been discussed in the methodology chapter.

With the use of these steps, the researchers were able to thoroughly examine the data

and create emergent themes from the cluster themes in the data set. The researchers believed

that this made it convenient for them to classify themes and organize patterns accordingly.

The Colaizzi’s 7 steps are as follows:

1. Each of the transcripts were read and re-read, in order to gain a general sense about

the whole content

After the researchers have transcribed all of the recordings from the interview, the

next step is to reread all of the transcriptions. While transcribing the interviews, the

researchers are able to grasp the common answers of the participants. The researchers were

able to do this together with extracting the significant statements.

2. Significant statements that relate to the phenomenon under study were extracted from

transcripts

While rereading all the transcripts, significant statements are extracted at the same

time. This allows the researchers to efficiently gather all the data. The table below presents

all the significant statements derived from the transcribed data.

 23

Table 1: Significant Statements

Participant Significant Statements

L8
“kanang among kita, mas nilabi ang among kuan sa gasoline kay tungod sa
gamay ra mig booking unya dako man ang gasoline.”

L6
“syempre nadismaya gamay kay ang among income dapat nga mauli sa
among pamilya kay mabawas bawasan ba. Tungod sa gasolina”

C1 “ kani rang traffic mao ra na kay bisag unsang kuan traffic man gyud
problema lisod kaayo”

C2 “usa sad na kay tungod sa traffic dugay mi maabot sa among distinasyon

sa pagdeliver or sa pag pick up sa among booking. Makwaan sya ang gas”

M9 “Sa gas namo kay mag sige baya na siyag andar biya, so kami mangita mi og
way nga kana bitawng pangitaan gyud og kanang initiative nalang gyud
nimo asa ka dapita dili kaayo traffic pero karon man gud is traffic gyud
kaayo siya, so amo gyud nang paningkamutan nga kanang kuan maka lusot
lusot gyud mi kay para di gyud mi ma abtan og traffic”

C1 “Mangita man sad kog naay barato. Bisag asa raman mi padung kay
pananglitan ang mandaue mahal nya adto sa South barto. Naa may panahon
nga adto na area. Pero ug matuman ang area nga adtos mahalon,
magpatubil nalang jud. Gamay ramag diperensya sad”

C2 “kuan na nakuyawan na musaka pajud syag maayo para maglisod nami ug

makaincome ug makakita ug tarong tungod sa pagtaas sa gasolina. Unya
gawas ana naa say mga kuan na hinay among booking, maapiktuhan gyud
mi.”

“naa jud na siya. Pero naay higayon na muhinay siya, depende ra jud.”
M4 “wala kanang, like sauna nga barato pa among budget kay 100 ra ang gas
karun kay abot na ug 200, 250 so na kuan jud.”

C6 “kanang kuan permi ko ma short sa budget, number one ang tuition di nako
ka tigum so inig june na wala na, mangita pako kwarta mag tigum, budget.”
 24

M4 “kuan lisod kay like if mahal ang paliton gamay nalang ang customer kay
dili na mo palit so gamay nalang ma deliveran namo so wala halin foodpanda
tambay haha”

3. Formulated Meanings were derived from the significant statements.

The researchers need to create their own formulated meanings derived from the

significant statements. The researchers' formulated meanings extracted from significant

statements aid in better understanding the Foodpanda riders' situation in more own simpler

meanings that the researchers are more familiar with, making it easier for the researchers to

analyze the data gathered.

Table 2: Formulated Meanings

Formulated Meanings:
Significant Statements

The gas costs exceed their income since the cost

“kanang among kita, mas nilabi ang among kuan sa gasoline kay of gas exceeds the number of their consumers.
tungod sa gamay ra mig booking unya dako man ang gasoline.”

“syempre nadismaya gamay kay ang among income dapat nga Disappointment by the increase in oil prices
mauli sa among pamilya kay mabawas bawasan ba. Tungod sa since their income would be reduced for gas
gasolina” expenses

“ kani rang traffic mao ra na kay bisag unsang kuan traffic As a foodpanda rider, the most difficult thing he
man gyud problema lisod kaayo” has experienced is simply traffic.

“usa sad na kay tungod sa traffic dugay mi maabot sa among Highly impacted by traffic because it was time
distinasyon sa pagdeliver or sa pag pick up sa among booking. consuming and a waste of gas.
Makwaan sya ang gas”

“Sa gas namo kay mag sige baya na siyag andar biya, so kami
mangita mi og way nga kana bitawng pangitaan gyud og kanang
initiative nalang gyud nimo asa ka dapita dili kaayo traffic pero
karon man gud is traffic gyud kaayo siya, so amo gyud nang
paningkamutan nga kanang kuan maka lusot lusot gyud mi kay
para di gyud mi ma abtan og traffic”
The speaker is stating that due to heavy traffic,
they are looking for alternative routes to avoid
being stuck in traffic while delivering orders for
Foodpanda. They are seeking proactive
solutions to ensure timely deliveries
 25

“Mangita man sad kog naay barato. Bisag asa raman mi The participant chooses where the oil is least
padung kay pananglitan ang mandaue mahal nya adto sa South costly.
barto. Naa may panahon nga adto na area. Pero ug matuman
ang area nga adtos mahalon, magpatubil nalang jud. Gamay
ramag diperensya sad”

“kuan na nakuyawan na musaka pajud syag maayo para
maglisod nami ug makaincome ug makakita ug tarong tungod sa
pagtaas sa gasolina. Unya gawas ana naa say mga kuan na hinay
among booking, maapiktuhan gyud mi.”
“naa jud na siya. Pero naay higayon na muhinay siya, depende
ra jud.”
His reaction to the rise in oil prices is fear that it
would grow more, making it difficult for them
to earn. Also, there will be instances when they
have less consumers that would greatly affect
them

“wala kanang, like sauna nga barato pa among budget kay 100 ra Mentioned how the oil price hike affects their
ang gas karun kay abot na ug 200, 250 so na kuan jud.” budget and he continues on about the prices
comparing the before and after of the oil price
hike.

“kanang kuan permi ko ma short sa budget, number one ang Always on a tight budget and how he is unable
tuition di nako ka tigum so inig june na wala na, mangita pako to save up for his child's tuition.
kwarta mag tigum, budget.”

“kuan lisod kay like if mahal ang paliton gamay nalang ang Having some difficulty because the high cost of
customer kay dili na mo palit so gamay nalang ma deliveran commodities caused them to have fewer
namo so wala halin foodpanda tambay haha” customers than usual.

4. Organization of formulated meanings into clusters of themes and emergent themes

Clusters of themes were created based on the formulated meanings. The clusters of

themes were organized and placed accordingly to another set of themes called emergent

themes. Emergent themes group themes with similar ideas to present the collected data

concisely in the study.

Table 3: Cluster Themes and Emergent Themes

Cluster of themes Emergent Themes

Affected income Financial Strain
Income reduction
Lesser income on high gas prices
Rise in gas costs
 26

Higher fuel consumption

High cost of commodities
Insufficient budget

Deliberation of quitting Work-Related Stress

Gasoline reliance
Difficulty in budgeting
Variability of delivery fee
Lack of government benefits and
insurance
Scams, conflict with customers, and
return of orders
Less bookings
Lack of job opportunities
Dependent on the app’s rider-customer
matching Bad booking system
Dependent on bookings
App malfunction

Vehicle inconvenience Health and Safety Concerns

Bad weather condition
No insurance

Self-fulfillment Job satisfaction and retention

Leisure & Freedom
Social Interaction
Job Stability
Accustomed to the work system
competitive salary
Contentedness

Issuing of permits Precautionary measures

Company Policies and Regulations

Increase in their delivery fee

Batch prioritization based on pay Recommendation
Changes in management system
Compensation and fairness
Improvement in app service and fee
Employment benefits

Gas discount program

Benefits from events Incentives
Cash Assistance

Gratitude to God Motivation

Hobby & Interests
Family
Working to provide for oneself
better condition
Traffic Barriers
 27

Gas conservation Alternatives

Maximizing fuel efficiency to minimize
expenses
Alternative routes
Working overtime
Cheaper gas price on other gas stations
Sidelines
Proceed to locations with high bookings

5. Integration of the findings into an exhaustive description

The findings of our study shows the experiences, challenges, and how the Foodpanda

riders manage the challenges during the oil price hike. The experiences that Foodpanda riders

have encountered are the traffic, canceling of order, waiting for the customers to order, and

budgeting their money. The challenges they encountered included financial hardship, health,

and safety concerns, stress, unstable market pricing, and managing client behavior and

satisfaction. They manage those challenges through incentives, an increase in their delivery

charge, their own intrinsic motivation, and work satisfaction and persistence.

6. Description of the fundamental structure of the phenomenon

Based on the thematic table, the researchers were able to reduce the repetition of

findings which allows the researchers to provide a clear and concise description of the

phenomenon under study.

7. Validation of the findings from the study participants

The findings that the researchers collected were combined and were interpreted based

on the researcher’s own understanding. The researchers put into consideration the amount of
 28

participants that were interviewed and the saturation of data. Since the data collected have

reached its saturation, the researchers concluded that it already reassures its validity.

Demographics

Table 1.

Categories of Interviewees

Number of Particpants

Mandaue City 12

Lapu-Lapu City 8

Cebu City 10

The researchers were able to interview a total of 30 Foodpanda riders. 12 from

Mandaue, 8 from Lapu-Lapu and 10 from Cebu City. There were 2 Foodpanda riders from

Lapu-Lapu City whom they were not able to finish the whole interview because they received

an order booking. Participants in this study were labeled M1-12 for Mandaue, L1-8 for

Lapu-Lapu, and C1-10 for Cebu City.

Findings

In this part of the research paper, the researchers aim to analyze and discuss the

findings of our study on the effects of oil price hike on Foodpanda riders in Cebu: Mandaue,

Lapu-Lapu and Cebu City. As discussed in the literature review, the rapid increase in oil
 29

prices has had a significant impact on the daily lives of individuals working in the gig

economy. Food delivery riders, in particular, have been affected by the rising cost of fuel,

which has raised questions about their ability to earn a sustainable income and save money.

This research analysis section will provide a detailed examination of our findings.

Analysis on the Experiences of Food Panda Riders in Light of the Recent Fluctuations

in Oil Prices

The recent fluctuations in oil prices have had a significant impact on individuals

working in the gig economy, particularly food delivery riders who rely heavily on their

motorcycles to carry out their jobs, as mentioned in an interview with our participant L8

stated that:

“mas nilabi ang among kuan (gasto) sa gasoline kay tungod sa gamay ra mig
booking unya dako man ang gasoline. Nya ang panda man gud kay bisag asa
ra ka birahon ba di parihas sa grab. Kung diri ka tambay, diri ra gyud ka
unya ang sa panda kay bisag asa man ka kwaon. Kung diri ka, pwede man ka
kwaon sa laing lugar”

While gasoline is certainly a major concern, it's not the only issue impacting them.

They are also dealing with traffic quoted by participant C1 and C2:

“kani rang traffic mao ra na kay bisag unsang kuan traffic man gyud
problema lisod kaayo”

“usa sad na kay tungod sa traffic dugay mi maabot sa among distinasyon sa

pagdeliver or sa pag pick up sa among booking. Makwaan sya ang gas”

When a motorcycle is running, it continuously consumes gasoline to keep the engine

running. This means that even when the motorcycle is not moving in traffic, it is still

consuming gasoline. In fact, idling in traffic can actually use up more gasoline than if the

motorcycle were moving at a steady speed. This is because when the motorcycle is idling, the
 30

engine is working harder to keep the motorcycle running while it is stationary. This can result

in a higher fuel consumption rate and, in turn, can lead to increased costs for the Foodpanda

rider.

To address the problem of gasoline consumption when stuck in traffic, Foodpanda

riders have developed workarounds and alternative methods such as: finding alternative

routes, selecting a brand of gasoline that is more budget-friendly, idling if there is no booking

according to participant M9, L6, and L7:

“Sa gas namo kay mag sige baya na siyag andar biya, so kami mangita mi og
way nga kana bitawng pangitaan gyud og kanang initiative nalang gyud nimo
asa ka dapita dili kaayo traffic pero karon man gud is traffic gyud kaayo siya,
so amo gyud nang paningkamutan nga kanang kuan maka lusot lusot gyud mi
kay para di gyud mi ma abtan og traffic”

“Mangita man sad kog naay barato. Bisag asa raman mi padung kay
pananglitan ang mandaue mahal nya adto sa South barto. Naa may panahon
nga adto na area. Pero ug matuman ang area nga adtos mahalon, magpatubil
nalang jud. Gamay ramag diperensya sad”

“kuan nalang kanang diskarte nalang sa imong byahe. Nya dili nalang mag
sigeg dagandagan ba. Mudagan lang ka kanang nay booking para dili mausik.
Ana.”

The rising fuel prices have not only increased the financial burden on Foodpanda

riders, but have also led to a significant emotional toll due to fuel price-induced

psychological distress which also includes the fear of unemployment due to the non-stop oil

price hike and disappointment quoted by participant C2, and L6:

“kuan na nakuyawan na musaka pajud syag maayo para maglisod nami ug

makaincome ug makakita ug tarong tungod sa pagtaas sa gasolina. Unya
gawas ana naa say mga kuan na hinay among booking, maapiktuhan gyud
mi.”

“syempre nadismaya gamay kay ang among income dapat nga mauli sa
among pamilya kay mabawas bawasan ba. tungod sa gasolina”
 31

Analysis on the challenges faced by Foodpanda Riders during the oil price hike

Food delivery has become an essential service for many people in today's fast-paced

world. With the rise of online food delivery platforms like Foodpanda, more and more people

are relying on these services to order food from their favorite restaurants. However, the recent

hike in oil prices has posed a significant challenge for Foodpanda riders, who have to cover

more distances while making deliveries, leading to increased expenses. In this analysis, the

researchers will explore the challenges faced by Foodpanda riders during the oil price hike

and the impact it has on their earnings and overall work experience, majority of foodpanda

riders' budgeting process was put to the test during the surge in gasoline prices supported by

one of the riders the researchers have interviewed participant C6 and M4:

“kanang kuan permi ko ma short sa budget, number one ang tuition di nako
ka tigum so inig june na wala na, mangita pako kwarta mag tigum, budget.”

“wala kanang, like sauna nga barato pa among budget kay 100 ra ang gas
karun kay abot na ug 200, 250 so na kuan jud (lisod)”

The oil price hike not only tested their budgeting skill, but also impacted their income

as many customers stopped using the app due to the increased delivery fees resulting from the

rise in prices as quoted by participant M4:

“kuan lisod kay like if mahal ang paliton gamay nalang ang customer kay dili
na mo palit so gamay nalang ma deliveran namo so wala halin foodpanda
tambay haha”

As the global oil prices continue to surge, it has caused a ripple effect on the

economy, with basic commodities becoming more expensive. Food delivery services, such as

Foodpanda, have not been spared from the impact of the price hike. In order to offset the

rising costs, Foodpanda had no choice but to increase its delivery fees, which unfortunately

caused a drop in app usage as many customers found it more expensive to order food through

the app.
 32

Analysis on how the Foodpanda Riders manage the challenges

One of the strategies that they have considered to reduce their gasoline consumption

due to the high prices is to avoid unnecessary driving when they do not have any bookings

scheduled. This means refraining from roaming aimlessly to save fuel and reduce expenses.

By doing so, they can prioritize their work duties and ensure that they are only using gasoline

for essential tasks, leading to a more cost-effective and environmentally friendly approach.

This strategy would require discipline and planning, but it could potentially lead to significant

savings in the long run, this strategy was quoted by the majority of the riders, specifically

backed up by participant M10 and M4:

“Ing-ani, lingkod lingcod, chill-chill, maghuwat kaysa mo dagan ka nya wala

kay sulod, gas nasad.”

“ani tambay kaysa mag laroy-laroy mahal ang gas nya wala kay booking so
tambay nalang ka huwat ug booking”

The recent surge in oil prices has presented significant challenges for Foodpanda riders, who

rely heavily on their motorcycles to carry out their jobs. In addition to the financial burden,

riders are also dealing with traffic-related issues that further exacerbate their gasoline

consumption. To address this problem, riders have developed alternative methods to reduce

fuel consumption, including finding alternative routes and only idling when necessary.

However, the oil price hike has also impacted their income as customers have reduced their

usage of the app due to increased delivery fees. In response, one strategy that riders have

considered is to avoid unnecessary driving when no bookings are scheduled, leading to a

more cost-effective and environmentally friendly approach.

 33

CHAPTER V

Summary and Findings

In this section, the researchers present a synthesis of the results that the researchers

have formulated. The study uses a qualitative approach to gain insights into the experiences

of the riders and their coping mechanisms in response to the oil price hike. By examining the

challenges and strategies adopted by Foodpanda riders, this study provides valuable insights

into the impact of the oil price hike on the gig economy and the potential solutions to address

the challenges faced by food delivery riders.

Summary

This study aimed to do one-on-one interviews with the respondents that are the Foodpanda

riders and to know the experiences and challenges of the Foodpanda riders and how the oil

price hike affects them as a rider. It answers the following questions:

1. What are the experiences of the Foodpanda riders during the oil price hike?

The experiences that Foodpanda riders have encountered are the traffic,

cancellation of orders, waiting for the customers to order, and budgeting their

money.

2. What are the challenges faced by Foodpanda riders during the oil price hike?

The challenges they encountered included financial hardship, health and safety

concerns, stress, unstable market pricing, and managing client behavior and

satisfaction.
 34

3. What are the coping mechanisms of the Foodpanda riders during the oil price

hike?

They manage those challenges through incentives, an increase in their delivery

charge, their own intrinsic motivation, and work satisfaction and persistence.

The study highlights the significant challenges that Foodpanda riders face due to the

recent surge in oil prices. These challenges include not only the financial burden but also

traffic-related issues that further exacerbate their gasoline consumption. However, riders have

developed alternative methods to reduce fuel consumption, including finding alternative

routes and only idling when necessary. Despite these efforts, the oil price hike has negatively

impacted their income, as customers have reduced their usage of the app due to increased

delivery fees.

The study also reveals that riders have considered a strategy of avoiding unnecessary

driving when no bookings are scheduled. This approach could lead to a more cost-effective

and environmentally friendly approach to food delivery. These findings have significant

implications for policy interventions and technological solutions to address the challenges

faced by gig economy workers, particularly food delivery riders who heavily rely on

motorcycles.

Discussion of Findings

The finding that the recent surge in oil prices has presented significant challenges for

Foodpanda riders highlights the impact of external factors on gig economy workers. This

finding indicates that the fluctuation of oil prices can have a significant impact on the

financial stability of Foodpanda riders, who rely heavily on their motorcycles for work. The

findings also suggest that the oil price surge has not only led to financial burdens for
 35

Foodpanda riders but has also affected their working conditions, specifically regarding

traffic-related issues. The study found that riders have developed alternative methods to

reduce fuel consumption, such as finding alternative routes and only idling when necessary.

This finding suggests that Foodpanda riders are actively finding ways to minimize the impact

of oil price increases on their income and work efficiency. However, the study also found that

the oil price hike has led to a reduction in customer usage of the app due to increased delivery

fees, which has negatively impacted riders' income. This finding indicates that external

factors such as oil prices can have a ripple effect on the gig economy, impacting the demand

for services and ultimately affecting the livelihoods of gig workers. To mitigate the impact of

the oil price surge, the study found that riders have considered avoiding unnecessary driving

when no bookings are scheduled. This finding suggests that riders are proactively seeking

ways to improve their work efficiency while also adopting more environmentally friendly

practices. Overall, this study's findings highlight the challenges faced by Foodpanda riders in

response to the recent surge in oil prices. After the analysis found that there is a significant

difference between Oil Price Hike and Foodpanda Riders' compensation.

Implications of the Study

The researchers go through an immensely extended process to get an effective output

to be put out for many. The researchers have discovered the need to look into the experiences

of a minimum wage earner in our country. The data that the researchers gathered has

significant relevance to what the researchers are aiming for and that is to disseminate

awareness of the Foodpanda riders had to experience during the oil price hike. The

researchers wanted to be able to provide useful information and raise awareness of such

predicaments that riders had gone through during a crisis that affected them, as do the other

minimum wage earners.

 36

The researchers found some similar studies related to Foodpanda riders and their

experiences but not entirely the same as what the researchers are focused on. The researchers

do not have any desired result for their study nevertheless the researchers have their own

expected conclusions for the study. The researchers also regard their study will serve as

beneficial information to those who will pursue their research that is relevant to our study.

The data the researchers have gathered will reach the people the researchers have deemed

will benefit from our study thus supporting our expected outcome for our study.

These findings suggest that every Foodpanda rider that the researchers interviewed

had distinct perspectives and experiences during the oil price hike but they all have

comparable responses in some aspects that the researchers look for particularly their

inspirations and motivation in continuing their jobs. The data that had been gathered supports

the initial perspective the researchers have for the study, consequently making the process

undemanding. Throughout the data gathering, there were ramifications that hampered our

ability to obtain the data the researchers required to complete our study despite the hindrance

that is inevitable the researchers are highly appreciative of the participant for their time.

Conclusion

In conclusion, our research on Foodpanda riders highlights the essential role they play

in the growing on-demand economy. As the demand for quick and efficient delivery services

continues to accelerate, Foodpanda riders have emerged as instrumental facilitators of this

trend. Their dedication and hard work have drastically improved customer satisfaction and

helped businesses expand their reach.

The conducted interviews concentrated on the difficulties faced by Foodpanda riders,

encompassing issues such as the lack of gasoline reimbursement provided by the company,
 37

heightened delivery fees due to a surge in oil prices, and the necessity for insurance coverage

from the Foodpanda organization. The discussions additionally disclosed the absence of

gasoline compensation offered by the company, as well as increases in delivery charges

resulting from escalating oil prices. Through our analysis, the researchers discovered that the

increased costs of fuel directly impact the riders' earnings, overall job satisfaction, and work

performance. In turn, this may affect the company's attractiveness to potential riders and

customer experience. It is crucial for Foodpanda, as well as other similar delivery services, to

consider mitigating strategies such as fuel cost allowances, and efficient route planning to

support their riders during these challenging times. This would not only help maintain a

motivated workforce but also ensure sustainability and a competitive edge for the company in

the growing market of online food delivery services.

Moreover, our findings suggest that riders greatly value the independence and

autonomy associated with their work. They appreciate being able to strategically plan their

schedules, which allows them to strike an optimal balance between work, personal life, and

other commitments.

However, it is equally important to address some areas of concern, particularly in

terms of rider safety and well-being. Our research recommends that measures be taken to

improve rider support systems and promote better communication between riders and

management. In addition, investing in training programs can further enhance riders' skill sets,

empowering them to excel in the competitive gig economy landscape.

The researchers recommend future researchers to consider conducting a comparative

study to determine if the effects of oil price hikes on Foodpanda riders in Mandaue City,

Cebu are similar to those experienced by riders in other locations or other delivery company.
 38

They can utilize our study and use as a guide to further fill the gap in knowledge and use our

study as their guide for their future endeavors.

Overall, this study provides valuable insights into the issues faced by Foodpanda

riders due to changing economic factors. It underscores the need for supportive measures

from both the company and the government to stabilize the situation and create a more

sustainable working environment for these essential frontline workers. the researchers hope

this research contributes to the ongoing efforts toward optimizing the delivery system as a

whole. It serves as a foundation for continued exploration and thought leadership in creating

an even more sustainable and inclusive environment for both customers and workers alike.

Possible recommendations include fuel subsidies, more efficient delivery route planning, and

better communication between Foodpanda management and riders regarding concerns and

support measures.
 39

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For Two. Seats For Two. Retrieved December 3, 2022, from

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What Oil Price Hike Means for Philippine Households and Economy? (2022, March 25).

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Service? Moneymax. Retrieved December 3, 2022, from

https://www.moneymax.ph/personal-finance/articles/foodpanda-vs-grabfood
 43

APPENDICES

APPENDIX A

Transmittal Letter
44
 45

APPENDIX B

Interview Questions

Saint Louis College- Cebu

Interview Guide Questions

OPENING QUESTIONS:
● Before we start, may I ask for your consent to record this interview?
● What is your name?
● What is your age?
● How long have you been working as a Foodpanda rider?
● Are you affiliated to other delivery services?

PARTICIPANTS’ EXPERIENCES
● What was your reaction of the sudden increase in oil price?
● What did you experience during the oil price hike as a Foodpanda rider?
● Did you ever think of quitting your job as a Foodpanda rider? Why?
● How did the oil price hike affect your income and daily expenses?
● How does traffic affect you as a Foodpanda rider?
● Does the company provide gas allowances during the oil price hike?

⮚ If YES, is it enough to cover your weekly gas expense?

⮚ If NO, what do you do to compensate for you gas expense?
● If you don’t receive any orders, what do you usually do?
● What are the problems that you encountered aside from the questions asked?
● What benefits do you receive as a Foodpanda rider?
● What is your motivation being a Foodpanda rider?
● If you compare the oil price hike then and now, what difference did it make in your
situation?

CLOSING QUESTIONS:
● Despite the hardships of being a Foodpanda rider, what has driven you to go on?
● What change do you want to happen in your current work system?
 46

APPENDIX C

Validity of Interview Questions

47
 48

APPENDIX D
Transcriptions of the Interview

Mandaue City Participant #1:

Interviewer 4: uhmm mayng hapon kuya ako diay si althea olive recta from saint louis
college cebu nya kini amoang interview paras skwelahan title kay the
“effects of oil price hike on foodpanda riders”Phenomenology. So usa
mi mag sugod ok raman kuya na magrecord mi?

Participant 1: Ok ra

Interviewer 4: ok ra so unsa imong pangalan kuya?

Participant 1: Patrick Perez

Interviewer 4: uhmm pila imong edad

Participant 1: 39

Interviewer 4: pila naka ka tuig nagtrabaho as a foodpanda rider?

Participant 1: tulo na ka tuig

Interviewer 4: ahh naa kay lain nga other delivery services ng gi apilan or gi sudlan?

Participant 1: wala kani ra

Interviewer 4: Unsa imong reaction sapag taas sa gas?

Participant 1: Reaction? Unsay reaction aww masulti

Interviewer 4: gibati kuya

Participant 1: wala apektado mi kay gamay ra among kita maibanan among kita taga
adlaw kay adto na sa gas mapunta ang uban

Interviewer 4: so unsa man imong experiences ana kuya?katong nitaas ang presyo sa
gas?

Participant 1: wala gagmay nlang mig agi gagmay nlang mig income maibanan
among income sa adlaw na kuan sauna kay mo dako2 mig matigom
karon nigamay nlang

Interviewer 4: nakahunahuna baka na mohawa anang foodpanda kuya sauna?

Participant 1: wala mi gibuhat amoa ragyud to na kuan na gasto

Interviewer 4: ug dile ka makadawat order kuya unsa imong buhaton?

Participant 1: wala paabot rami tambay rami sakuan vendor

 49

Interviewer 4: unsa pay lain nimo nga problema na naagian na wala nako
napangutana karon?

Participant 1: daghan uy

Interviewer 4: like unsa man kuya?

Participant 1: financial kasagaran

Interviewer 4: unsay mga benepisyo na imong nadawat as a foodpanda riders?

Participant 1: benepisyo? Wala may benepisyo na dwaat sa foodpanda kuan ramna

mi gud kanang freelance ba

Interviewer 4: unsa may naka motivate or naka inspire nimo ngamag foodpanda rider
ka kuya?

Participant 1: kuan kanang ang naka inspire nako aning trabahoa kay kanang wala
amo nga nagbantay kanang imo rang kaboboton na mo trabaho baka or
dile

Interviewer 4: uhmm kung imong e compare ang presyo ssa gasoline sauna ug karon
unsa may kalahian na imong maisulti sa imong sitwasyon karon

Participant 1: dako kaayu diperensya sauna uy kay barato man gud ang gas sauna uy
nya karon graben a katas tanan na gyud panaliton taas

Interviewer 4: kini last question nani kuya pang closing,despite sa kalisud na imong
naagian as a foodpanda rider unsa may napa padayon nimo?

Participant 1: ha? Despite sa mga kalisud? Wala para lang sa mga pamilyta gud nya
ang nakanindut sa foodpanda gudkay kanang intak dayun ang sweldo
bah dile ka maglisud kada adlaw sa mga panaliton

Interviewer 4: uhmm unsa man imong ganahan na mausa sa imong trabaho karon?

Participant 1: ganahan nako mausab aww kaning kuan mo taas ang delivery charge
kay mahal man ang gasoline

Interviewer 4: Uhmm Salamat kaayu kuya

Mandaue City Particitpant #2

Interviewer 4: So ako diay si althea olive recta kuya from saint louis college cebu ahh
kini among interview para ni sa amoang ang tittle kay”effects of oil
price hike on foodpanda riders” A phenomeneology una ko mag start
ok raman kuya no? na e record ni?

Participant 2: ok ra uy
 50

Interviewer 4: so unsa imong ngan kuya?

Participant 2: Robert dahang

Interviewer 4: pila imo edad?

Participant 2: 27

Interviewer 4: pila naka katuig nagtrabaho as foodpanda riders?

Participant 2: 2 years

Interviewer 4: naa kay lain naapilan na delivery services like grab or maxim?

Participant 2: wala kanang panda lang

Interviewer 4: uhm kuya unsa imong reaction sa pagtaas sa pagtaas sa gas prices

Participant 2: conditional gyud syay problema sa mga riders kay kuan man ang sauna
ang among mga 3 sets nga rides kay 200 pesos lang among itubil nya
karon 300 na among nitubil kay kas kaayu gasolina

Interviewer 4: unsa pay imong na experience katong nitaas ang presyo sa gas as a
foodpanda riders

Particpipant 2: problema gyud siya kay ang plite namo mao ragihapon same ras sauna
barato pa ang gas ug karon na nimaha,ang plite namo sa panda kay
same ra gihapon way nidako mao na gamay nlang mig income

Interviewer 4: nakahuhuna kag muhawa anang trabahoa kuya?

Participant 2: dile lang kay mao namay naandan nga aning trabaho wa nami lain
painngan nya mao ragihapon mantrabaho mi naa mi amo nya minimum
pud ang sweldo nya dire kay ikaw moykupot sa imong oras

Interviewer 4: unsay epekto sa pagtaas sa gas sa imong income ug pang adlawadlaw

nagastos

Participant 2: diperensya ra uy,gawas sa nitaas ang gasoline ron,mga pagkaon sad us

apud nga nitaas among income diperensya gyud kaayu nigamay among
income kay nitaas ang gas nisamot pa gyud sa pagkaon kay ni mahal
napud

Interviewer 4: unsay epekto sa traffic sa imong pagka foodpanda rider?

Participant 2: kuan uy problema gyud sya kay ang problemaang gobyerno wala silay
tabang sa mga rider na sama aron nitaas ang gas wala gyud sila
discount sa unta sa mga rider ky dako sad raba mig natabang sa mga
delivery pud nga nag deliver
 51

Interviewer 4: muhatag pud nang companya ug gas allowance katong nitaas ang

Participant 2: wala

Interviewer 4: unsa man imong gibuhat kuya pra macover ang imohang pang gas?

Participant 2: todo sika plan gyud kayud agwantahon lang gyud na sauna 3 cep nya
karon nga4 cep na makaabot lang ghipon ang income nya ankong
lawas patay napud gamay nag relax

Interviewer 4: ug dile ka kadawat ug order kuya unsa imong usually buhaton?

Participant 2: wala direr lang sa vendor tambay tambay paabot sa mga order

Interviewer 4: unsa pa lain nga problema na imong naagian na wala napangutana

nako ganina?

Participant 2: wala no comment ko ana maam wala ra

Interviewer 4: unsa benepisyo nan a dawat nimo as a foodpanda rider?

Participant 2: kanang example ug madisgrasya ka anong banda nay medicine ano

Interviewer 4: unsay naka motivate or naka inspire nimo nga mag foodpanda rider?

Participant 2: kuan kanang ikaw lang ang nag buot sa imong oras ba wala bitaw kay
amo na duty naka wala say mangasaba nimo gali murag ikaw
galingawlingaw rakas imong kaugalingon ba mura kag ga tour tour
dire sa lugar

Interviewer 4: ug imo I compara ang presyo sa gas sauna ug karon unsa may
diperensa nila sa imong sitwasyon karon?

Participant 2: diperensya gyud sya sa income mam kay kuan man ang income namo
sauna nga 1500 nya karon minusan man sad sa gas kay imbis 200 mo
300 imong gas nya dile nasad kayka maka kusog dagan ka limit nman
kas gas control na imong padagan

Interviewer 4: kani kuya kya last n ani nga question pang closing question, uhmm
despite sa imong mga kaagi kalisud as a foodpanda rider unsa may
naka padayun nimo?

Participant 2: unsa ibalik ang question?

Interviewer 4: despite sa imong mga kaagi kalisud as a foodpanda rider unsa may
naka padayun nimo?

Participant 2: pamilya maam

 52

Interviewer 4: ahh pamilya, unsa imong ganahanna I usab na panhitabo sa imong

trabaho karon?

Participant 2: kuan lang tagaan mig additional plite ni panda bahalag taas ang gas
basta additional na plite mao ragyud among gipangayu mo taas ang
plite bahalag motaas ang gas importante ang plite mosabay rapud sa
gas ba

Mandaue City #3

Interviewer 3: Goodmorning Kuya. I’m Hannabelle Cabahug then we are researchers

from St. Louis College-Cebu para ni sa amo school kuya among title
kay The effects of oil price hike on foodpanda riders in Mandaue City:
a phenomenology. Before we start Kuya may we ask for your consent
na mag record like audio record?

Participant 3: Okay ra.

Interviewer 3: First kuya we’d like to ask if unsay pangan kuya?

Participant 3: Orly Lucero

Interviewer 3: Pilay edad nimo kuya?

Participant 3: 30 years old

Interviewer 3: pila naka ka tuig nag trabaho as a foodpanda rider kuya?

Participant 3: 2 years kapin

Interviewer 3: Naa ba kay lain delivery services aside sa foodpanda rider?

Participant 3: sauna kay nag trabaho gyud ko nya kani foodpanda kay nahug ra nako
ug part-time job lang

Interviewer 3: unsay reaction nimo kuya sa pag increase sa gas kuya?

Participant 3: Dako kaayo ug ka kuanan uy kay ang magkamahal ang gas nya ang
plete ra gihapon panda kay steady ra gihapon ila e hatag sa amo

Interviewer 3: pagsaka sa oil price kuya unsa imo na experience as a foodpanda rider?

Participant 3: Kuan gamay nalang ug kita bisan mo uli unta ka nga sauna nga sa imo
pamilya nga dako unta imo kita karon minus na gyud siya murag tabla
nalang jud na mo gukod gukod nalang tas kuan sa gasolina

Interviewer 3: Nakahunahuna ka ba ka na mohawa ka sa imo job as a foodpanda

rider?
 53

Participant 3: Dili sad kay mao nalang ni ako pangitaan para maka sugakod ako
family kay maka tabang man sad ang foodpanda gud like sa mga
financial.

Interviewer 3: unsa may epekto sa pagtaas sa gas sa imohang daily expenses Kuya or
income?

Participant 3: kuan kanang pagtaas sa gas kay sauna nga maka hatag hatag pata sa
atong like naa man koy pamilya makahatag pa unta ko sa ako parents
karun murag minus najud kaayo kay tungod sa pagtaas sa gas

Interviewer 3: Unsa may epekto sa traffic sa imong pagka foodpanda rider kuya?

Participant 3: Kana gyud kay dako nana siyag kuan sa kanang malangay na nuon ug
hatud ang deliveries unya usa pa sad kas na nuon kaayo ug gasolina

Interviewer 3: Mo provide ba ang company ug gas allowance ya?

Participant 3: wala sad. Amo gyud ni

Interviewer 3: Unsa imo buhaton para mo cover sa imohang gas expense? Para
mambayad sa gas

Participant 3: unsay?

Interviewer 3: Unsa imo buhaton para mo cover sa gas expense nga dili man mo
hatagan ug allowance sa company?

Participant 3: Kuan like kanang maghunong ka imo ra pawgon ang machina para
maka tipid ka sa gas so kung naa man gani mga shortcut na agaiana
adto lang jud ka agi para maka minus minus sa gas na imong ma
kuanan kay ang plete baya kay minus kaayo nya dako kaayo ang kuan
sa gasolina

Interviewer 3: Kung wala kay orders maabot or booking kuya unsa imo buhaton?

Participant 3: Usahay mag steady pero mas maayo ug mo suroy-suroy kay kung duol
ka sa nag order sa foodpanda so ang tendency adto gyud ma sud sa imo
kung layo gyud ka sa kuan usahay di maabot nimo ang booking so taas
taas jud ka ug mapahuway maabot jud ug sa 30 minutes pataas

Interviewer 3: unsa pa imo na agaian na problema ya na wala namo na pangutana

nimo karun?

Participant 3: like simbako ma disgrasya mi unsa amo pangingnan nga freelancer ra

baya mi

Interviewer 3: Unsa ang mga benefits na imong na receive as a foodpanda rider

kuya?
 54

Participant 3: like sa mga naay holidays na motag-as ilang plete, naa sad sila mga
incentives like sa mga quiz kung makapasar mi nay incentives ana

Interviewer 3: unsa ang mga benefits ay mana man noh-

Interviewer 3: What is your motivation being a foodpanda rider kuya?

Participant 3: my motivation? My family ug akong duha ka anak

Interviewer 3: Ug imo e compare ang gas price sauna ug karon kuya unsa imo
masulti?

Participant 3: mas lahi ra oy kay ang sauna mas maka dako dako ka makuha na
ginansya dako ka mahatag sa imo pamilya ikauli nimo nya karon
minus nagyud kaayo

Interviewer 3: Mana tas participant’s experience kuya like closing questions nani
duha kabuok closing nani closing last

Interviewer 3: Despite sa mga kalisod ug being a foodpanda rider unsa may

nakapadayun nimo kuya?

Participant 3: Kuan mga pangandoy sa akong mga anak. Nagtan aw sa ilang mga
pangandoy

Interviewer 3: Unsa imo gusto ma bag-o sa imo work system kuya?

Participant 3: mabag-o *brief silence* as a foodpanda noh? Mabag-o… maytag

daghan pa mga customer na mo orders para happy kaayo mi

Interviewer 3: Thank you Kuya mao ra to Kuya!

Mandaue City #4

Interviewer 3: Goodmorning Kuya. I’m Hannabelle Cabahug then we are researchers

from St. Louis College-Cebu para ni sa amo school kuya ang title kay
the effects of oil price hike on Foodpanda riders in Mandaue city so
before we start may I ask for your consent na mag record like audio
record kuya?

Participant 4: It’s okay

Interviewer 3: First kuya we’d like to ask ug unsay pangan nimo kuya?

Participant 4: I’m Roy, Roy nalang para mas dali hinumdoman

Interviewer 3: pila imo edad ya?

 55

Participant 4: 27 pa ko

Interviewer 3: pila naka ka tuig nag trabaho as a foodpanda rider?

Participant 4: almost 3 years na

Interviewer 3: naa ba kay lain delivery services aside sa fopodpanda?

Participant 4: wala, loyal foodpanda uy hahaha

Interviewer 3: unsa reaction nimo kuya sa pag increase sa gas?

Participant 4: kuan lisod gyud kay kami mga riders kay sa gas man jud mi mag salig
kay amo trabaho kay biyahe man so if mahal ang gas gamay ra mig ma
uli sa balay

Interviewer 3: Pag saka sa oil price unsa imo na experience kuya as a foodpanda
rider?

Participant 4: kuan lisod kay like if mahal ang paliton gamay nalang ang customer
kay dili na mo palit so gamay nalang ma deliveran namo so wala halin
foodpanda tambay haha

Interviewer 3: Nakahunahuna ba ka na mohawa sa imong job as a foodpanda rider?

Participant 4: sa pagkakarun murag dili sa kay murag enough paman kay kung
hunahunaon mas dako pami sad ug kita kaysa mga minimum wage
earner

Interviewer 3: unsa may epekto sa pagtaas sa gas sa imong daily expenses kuya?

Participant 4: wala kanang, like sauna nga barato pa among budget kay 100 ra ang
gas karun kay abot na ug 200, 250 so na kuan jud.

Interviewer 3: Unsa may epekto sa traffic sa imong pagka foodpanda rider?

Participant 4: ah kanang traffic kay murag normal karun kay naa naman na
permanente so mao gihapon kas ug gasolina gihapon kay traffic.

Interviewer 3: Mo provide ba ang company ug gas allowance Kuya?

Participant 4: Dili gyud. Sa among pagpaningkamot ra gyud ng gas namo.

Interviewer 3: Unsa man imong buhaton para mo cover sa imohang pang

adlaw-adlaw na gas?

Participant 4: kuan kanang mo biyahe jud ka kay ug dili ka mo biyahe wala man kay
pang gas. So if mo biyahe ka naa kay customer maka provide ka pang
gas nimo
 56

Interviewer 3: Kung wala kay orders maabot or booking kuya unsa imo buhaton?

Participant 4: a ni tambay kaysa mag laroy-laroy mahal ang gas nya wala kay booking
so tambay nalang ka huwat ug booking.

Interviewer 3: unsa pa imong na agi-an na problema na wala namo na pangutana

nimo karun kuya?

Participant 4: murag usually mao ra man jud na kay ang problema kay gas ra gyud.
Kay ang gas may primary namo gigammit sad

Interviewer 3: unsa ang mga benefits imong na receive sa foodpanda as a rider kuya?

Participant 4: kuan kanang naay mga events siguro naa mga fare hike na gipataas
atleast man lang makatabang gamay

Interviewer 3: Unsa imo motivation being a foodpanda rider?

Participant 4: Kuan love man nako akong trabaho ganahan man ko sigeg motor, rider
man ko so wala magmotor rako kaysa mag trabaho rakos companya ra
naa ras companya, boring diri kay bisag duol sa disgrasya nalipay man
sad ko

Interviewer 3: Kung imo e compare ang gas price sauna ug karon, Unsa imo ma
suliti?

Participant 4: kuan naay kausaban uy pero unlike before barato ang gas pero ang
palitonon baroto man sad di kaayo mahal kay kung mo mahal ang gas
mo mahal man sad ang palitonon. So kuan ra 50-50 ra sa

Interviewer 3: Despite sa mga kalisud of being a foodpanda rider, unsa may naka
padayun nimo kuya?

Participant 4: Kuan wala man koy lain trabaho mao ra man akong source of income
so walay kuan walay reason para mo hunong haha

Interviewer 3: Unsa imong gusto mabag-o sa imong work system?

Participant 4: Kuan kanang fair lang unta ang kuan hatag sa company sa amo kay
usahay kay layu kaau nya gamay ray hatag

Interviewer 3: Thank you Kuya mao ra di ay to kuya than-

Mandaue City 5

Interviewer 3: Goodmorning kuya, I’m Hannabelle Cabahug, then we are researchers

from Saint Louis College-Cebu. Para ni sa among school, ang title kay
“The Effects of the Oil Price Hike on Foodpanda Riders on Mandaue
 57

City: A Phenomenology. So, before we start kuya, may I ask for you
consent na mag record, like audio kuya?

Participant 5: Oo, ok ra ge.

Interviewer 3: First kuya, like unsay pangan nimo?

Participant 5: Richie Sunggahit.

Interviewer 3: Pila imong edad?

Participant 5: 29.

Interviewer 3: Pila na ka ka tuig ga trabaho as a Foodpanda rider?

Participant 5: Ahh, 3 years.

Interviewer 3: Naa pa kay lain delivery services aside sa pagka Foodpanda rider
nimo kuya?

Participant 5: Ahh, wala na.

Interviewer 3: Unsay reaction nimo kuya sa pag increase sa gas?

Participant 5: Lisod jud kaayu kay gamay ra kaayu mi og kita unya taas kaayu ang
koan ba, ang gas.

Interviewer 3: Katong sa pagsaka sa sa oil price kuya, unsa imong experiences as a

Foodpanda rider?

Participant 5: Experience namo ato is lisod jud kaayu kay ato, ning hinay ang
amoang delivery nya taas kaayu ang gas, gamay nalang jud kaayu ang
among agi.

Interviewer 3: Nakahunahuna ba ka kuya na muhawa sa imong job as a Foodpanda

rider?

Participant 5: Ahh, wala sad.

Interviewer 3: Unsa may epekto sa pag taas sa gas sa imohang daily expenses?

Participant 5: Daily expenses? Koan lang jud, kanang mag budget lang.

Interviewer 3: Umm, unsa may epekto sa traffic nimo as a Foodpanda rider?

Participant 5: So... traffic, dili kaayu na namo ma experience kay motor man maka
lusot lusot ra siya pirmi.

Interviewer 3: Mo provide ba ang kompanya sa gas allowance kuya?

Participant 5: Wala.
 58

Interviewer 3: Kung wala kay orders or booking, unsay buhaton nimo?

Participant 5: Koan lang, mag tambay lang para di kaayu kas og gasolina.

Interviewer 3: Unsa pa imong mga naagian na problema na wala namo na pangutana

nimo kuya?

Participant 5: Sa amoang exper- ay sa amo ang problema lang gyud kay kanang ma
flat, mag ulan inana. Mao raman jud nay kasagaran namo.

Interviewer 3: Unsa ang mga benepisyo na nareceive nimo sa Foodpanda?

Participant 5: Sa mga benefits na ilang ge hatag is koan raman, kanang... unsay

tawag ana oy, kalimot ko... kanang insurance mao ra.

Interviewer 3: Unsa imong motivation being a Foodpanda rider?

Participant 5: Motivation lang is mag kugi lang jud. Para raman sad ni sa atong
kaugmaon man sad.

Interviewer 3: Og imong e compare ang gas price sauna og karon, like unsa imo
masulti?

Participant 5: Kung sauna, gamay koan ra gyud mas barato sauna kontra karon.

Interviewer 3: Despite sa mga kalisod of being a Foodpanda rider, unsa may

nakapadayon nimo?

Participant 5: Nagpadayon nako is... akoang pamilya para naay ika hatag.

Interviewer 3: Unsay imong gusto mabag o sa imong work system karon?

Participanat 5: Sa karon? Murag lisod man kayni bag ohon kay dili man gud, wala
man gud na diri ang koan namo gud sa system.

Interviewer 3: Mao rato kuya, thank you.

Participant 5: Sige, salamat!

Mandaue City 6

Interviewer 3: Goodmorning kuya, I’m Hannabelle Cabahug, then we are researchers

from Saint Louis College-Cebu. Para ni sa among school kuya, ang
research title kay “The Effects of Oil Price Hike on Foodpanda riders
in Mandaue City. So before we start, may I ask for your consent na
mag record, like audio kuya?

Interviewer 3: First kuya, I would like to ask unsay pangan nimo ya?
 59

Participant 6: Ako diay si kuan, Rickon Buyoca.

Interviewer 3: Pila imong edad ya?

Participant 6: 34 na ko.

Interviewer 3: Pila na ka ka tuig nag trabaho as a Foodpanda rider?

Participant 6: Mga hapit nako mga 4 ka tuig.

Interviewer 3: Naa ba kay lain delivery services aside sa Foodpanda kuya?

Participant 6: Foodpanda ra gyud maam.

Interviewer 3: Unsay reaction nimo kuya sa pag increase sa gas?

Participant 6: Pait maam uy kay among kita sa pagkakaron kay gamay nalang
kumpara sauna.

Interviewer 3: Pagsaka sa oil price, unsa imong mga experiences as a Foodpanda

rider?

Participant 6: Pagsaka sa unsa maam?

Interviewer 4: Sa gas, sa presyo sa gas.

Participant 6: Koan maam, ugsahay di ko maka byahe kay koan, ma ato ra ang
among agi sa income namo sa family.

Interviewer 3: Naka huna huna ba ka kuya nga muhawa sa imong job as a Foodpanda
rider?

Participant 6: Wala maam kay mao raman. Naanad nami sa ting adlaw namong
pangita.

Interviewer 3: Unsa may epekto sa pagtaas sa gas sa imohang daily expenses or sa

imohang income?

Participant 6: Koan maam, kung asa man ang income maam maka kuha jud sha sa
amoang income kay nitaas man ang gas.

Interviewer 3: Unsa may epekto sa traffic sa imong pagka Foodpanda rider?

Participant 6: Aw ok raman ang traffic maam kay makalusot raman mi.

Interviewer 3: Mo provide ba ang kompanya og gas allowance kuya?

Participant 6: Dili maam. *inaudible* ra ni among gas.

Interviewer 4: Unsa imong buhaton kuya para ma cover ang imong pang adlaw adlaw
na gasto sa gas na dili man muhatag ang kompany og allowance?
 60

Participant 6: Amoa ra gyud ni maam, mo biyahe ra jud mi taga adlaw maam.

Interviewer 3: Kung wala kay orders or booking kuya, unsa man imong buhaton?

Participant 6: Pariha ana maam way booking ay i-standby rajud mi maam kay pariha
ana mahal ang gas, aw usik sa gas mag sigeg suroy suroy.

Interviewer 3: Unsa pay imong mga naagian na problema kuya na wala namo
napangutana nimo?

Participant 6: Unsay mga problema maam? Ahh about aning sa permit namo maam.
Dakop sad.

Interviewer 3: Unsa ang imong mga benefits na receive as a Foodpanda rider?

Participant 6: Sa Foodpanda maam, kana ra ilang mga koan maam kanang ilang mga
accessories. Like kaning mga bag, uniform.

Interviewer 3: Unsa imong motivation being a Foodpanda rider kuya?

Participant 6: Koan ra gyud maam, be a good koan ra gyud mo sa customer maam.

Interviewer 3: Og imong e compare ang gas price sauna og karon, unsa imong
masulti?

Participant 6: Sa pagkakaron maam mahal gyud ang gas jud. Nya among income
gamay kaysa sauna nya ang gas mahal.

Interviewer 3: Nya naa na ta sa among closing questions kuya, duha nalang kabuok.
So despite sa mga kalisod of being a Foodpanda rider, unsa may
nakapadayon nimo?

Participant 6: Koan maam, usa sad maam kay family. Koan, income sa family.
*inaudible* byahe lang gyud kay byahe.

Interviewer 3: Unsa ang imong gusto ma bag o sa imong work system karon kuya?

Participant 6: Ha?

Interviewer 3: Unsa imong gusto mabag o sa imong work system karon?

Participant 6: Koan about sa among sistema maam sa koan pag deliver, about sa
Foodpanda na mausab na ang ilang plitehan inana.

Interviewer 3: Mao rato kuya, thank you so much kuya!

Interviewer 4: Thank you kaayu kuya!

 61

Mandaue City #7

Interviewer 3 & 4: Research jud ni namo kuya.

Participant 7: Unsa na mo na year diay?

Interviewer 4: Grade 12, graduating.

Participant 7: Aww, sa asa na skwelahan?

Interviewer 3 & 4: Saint Louis.

Participant 7: Ahh, Mandaue?

Interviewer 3: Oo, ahh Goodmorning kuya, I’m Hannabelle Cabahug then we are
researchers from Saint Louis College-Cebu. Para rani sa amoang
school and ang research title kay The Effects of Oil Price Hike on
Foodpanda riders in Mandaue City. So before we start, may I ask your
consent nga mag record, like audio?

Participant 7: Ok, goods go.

Interviewer 3: So unsay pangan nimo kuya?

Participant 7: *inaudible*

Interviewer 3: Den John?

Participant 7: Denden.

Interviewer 3: Pila imong edad ya?

Participant 7: 27.

Interviewer 3: Pila naka ka tuig nag trabaho as a Foodpanda rider?

Participant 7: 3 years na.

Interviewer 3: And naa ba kay lain delivery services aside sa Foodpanda?

Participant 7: Wala.

Interviewer 3: Ahh, unsay reaction nimo kuya sa pag increase sa gas?

Participant 7: Na shock lang. Ay katawa bai.

Interviewer 3: Pagsaka sa oil price kuya, unsa imong mga experiences as Foodpanda
rider?

Participant 7: Wala nakuy mapalit pagkaon, gamay nalang mahabilin.

 62

Interviewer 3: Nakahunahuna ba ka na muhawa as a Foodpanda rider?

Participant 7: Hapit na.

Interviewer 3: Ngano man ya?

Participant 7: Kay tungods gasolina mahal na.

Interviewer 3: Unsa may epekto sa pagtaas sa gas sa imohang daily expenses?

Participant 7: Naibanan akoang income kay naa nas gas padung.

Interviewer 3: Unsa may epekto traffic as a Foodpanda rider?

Participant 7: Koan kanang lisod kaayu e lusot lusot kay traffic na kanang madugay
og deliver dayun mao rato.

Interviewer 3: Mo provide ba ang company og gas allowance ya?

Participant 7: Wala.

Interviewer 3: Kung wala kay orders maabot or booking, unsa man imong buhaton
ya?

Participant 7: Mag tambay lang, sge rag facebook facebook.

Interviewer 3: Unsa pa imong mga naagian na problem na wala namo napangutana

nimo sa mga questions?

Participant 7: Koan kanang, wala raman mao raman to. Mao raman na ang problema
namo ang pagasolina raman.

Interviewer 3: Unsa ang mga benepisyo na nareceive nimo sa Foodpanda?

Participant 7: Wala man, aw oo kana rang mga incentives nila.

Interviewer 3: What is your motivation being a Foodpanda rider?

Particiant 7: Family og akong problema.

Interviewer 3: Og imong e compare ang gas price sauna og karon, unsa imong masulti
kuya?

Participant 7: Wonderful! Mahal kaayu, ni increase jud siya ay.

Interviewer 3: Despite sa mga kalisod of being a Foodpanda rider? Unsa may

nakapadayon nimo?

Participant 7: Akong anak para mo koan... oo kay dako naman siya.

Interviewer 3: Unsa imong gusto ma bag o sa imong work system kuya?

 63

Participant 7: Dapat mo saka na ang plite og...

Interviewer 3: Mao rato kuya thank you.

Interviewer 4: Thank you kaayu kuya!

Participant 7: Welcome.

Mandaue City #8

Interviewer 2: Goodmorning I am Kirstine C. Lumapas, I am researcher from Saint

Louis College-Cebu, so before we start, nagpahibalo lang mi na nag
audio record mi, okay ra?

Interviewer 2: so, what’s your name te?

Participant 8: adeline

Interviewer 2: then what’s your age te?

Participant 8: 31

Interviewer 2: then how long have you been working naman as a foodpanda rider?

Participant 8: 3 years

Interviewer 2: mag start namis among interview question, first is unsa imong reaction
katong nikalit ug saka ang gas?

Participant 8: na shock ey, mahal kaayu ang gas. Mao rana, na shock gud mi tungod
sa ka mahal sa gasz

Interviewer 2: next question is, unsa imong na experience katong pagsaka sa gas

Participant 8: kanang…. Kuan…. Ang pagsaka sa gas? Experience nako? Wala man
koy na experience sa pagsaka sa gas, normal raman nako murag wala
raman sa akoa kay the same the same raman akong gas taga adlaw

Interviewer 2: tig dagko na imong gas te?

Participant 8: kuan 250 per day

Interviewer 2: unya katong pagsaka sa gasolina?

Participant 8: same lang

Interviewer 2: wala ray kausaban?

Participant 8: wala raman

 64

Interviewer 2: then next question, nakahuna huna sad ka na muondang as a foodpanda

rider tungod atong nisaka?

Participant 8: ay wala raman, wala raman normal laang makabawi ra

Interviewer 2: then next question, gi unsa pagka apekto sa pagsaka sa gasolina sa

imong daily income ug imong pang adlaw adlaw na gastusin?

Participant 8: kuan, mas ma increase ang expenses kasysa sa imong kita

Interviewer 2: in what way?

Participant 8: like gas, mga kaon. Budget kag mga 500 per day. Sa expenses nimo.
Dala nana sa gas. Sa katong wapa nisaka, mga 400 lang siguro

Interviewer 2: then, giunsa pagka apekto nimo as a foodpand rider ang traffic?

Participant 8: chill chill lang. Wala raman. Epekto nako? Dili raman kayo kusog
mukaon ang gasolina sa akong motor

Interviewer 2: Kanang mo provide ba ang company sa gas allowance?

Participant 8: kuan lang kanang kuan, unsa ganing tawag anang discount , discount.
Oo discount, sa shell lang

Interviewer 2: so wala man sila ni provide ug gas allowances sa, unsa imong gibuhat
para mataplan ang imohang gastusin sa gas

Participant 8: kuan oy, magkugi kog byahe, mag accept lang kog orders

Interviewer 2: then next question is, if wala kay orders ma receive, unsa raman imong
gibuhat?

Participant 8: tambay hahahhahaha kanang talking talking, marites

Interviewer 2: then next question, naa bakay mga problema na wala namo
napangutana related baron sa gas, sa customer, sa scam?

Participant 8: kana ramang mga customer na hambog kaayu, tapos customer na wala
ka kasabot ba, lami tamparohon HAHAHHA

Interviewer 2: wasd ka kasuway ana kanang ikalit lang ug cancel ang order unya
murag ma alkansi ka sa gas

Participant 8: kasuway. Sapoton ko ana unya wakoy choice, ibalik nalang gud sa
store.

Interviewer 2: unya alkansi gud ka?

Participant 8: oo alkansi sa gas

 65

Interviewer 2: mga pila sad?

Participant 8: kung imo lang ikuan by kilometers, mga 50 siguro sa gas, oo if ibalik
kung icancel ang order. Pero dili man hinuon na siya permanente ang
cancellation

Interviewer 2: And then, next question, kay unsang mga benefits imong na receive as
a foodpanda rider?

Participant 8: benefits nako? Tabang siya sa pagpaaskwela sa akong manghud, unya

like hahahaha, secret nalang hahahahha.

Interviewer 2: sgesge secret nalang

Participant 8: kuan man gud nakatabang gud siya, nakatabang gud sya like kanang
mapalit na nako ang dili nako mapalit before sa katong nag work pako
sa minimum wage.

Interviewer 2: then next question, unsa may motivation nimo as a foodpanda rider,
nganong nipadayon man ka?

Participant 8: aw kuan kanang motivation nako, akong igsoon. Mas diri nako Nakita
ang needs nako ug akong mahatag sa akong family. Goal ko mag
business ko ginagmay sa akong makita sa foodpanda.

Interviewer 2: then last question, if imong I compare ang pagsaka sa gasolina sauna
ug sa karon, unsay difference?

Participant 8: karon, karon, mas mahal gud ang gasolina karon kesa sa katong miagi
kay sa katong bago pako nag start sa foodpanda, mo full tank ko ug
160, ay 120 diay unlike karon, ang full tank karon kay mudagan nag
mga 200 kapin, mga 250.

Interviewer 2: unsa na before pandemic?

Participant 8: oo before pandemic

Interviewer 2: unya katong pagsaka gud tungod atong Odette, unya gera pagud, kato
na time te unsa man?

Participant 8: aw wala ko ato. Wala ko ni biyahe

Interviewer 2: so niundang ka ato?

Participant 8: oo hahahhaha, nag relax ko ato HAHAHAHHA

Interviewer 2: unya kanusa man ka nibalik?

 66

Participant 8: nibalik ko atong past na sa Odette. Katong pag pandemic? Wala pud
kayo ko ni biyahe ato, ni biyahe rako after 2 months naman siguro
katong ni okay okay na ang pandemic.

Interviewer 2: so pila naman gud ka ka years nag work as a foodpanda rider?

Participant 8: so bale diba, pandemic to, 2 months rato ako pahuway sa pandemic,
pag before pa sugod sa pandemic, wala ko ni duty bale 2 months ko w
ani duty unya balik rapud ko after 2 months.

Interviewer 2: unya last question ate, unsa may ganahan nimo mausab para maka
benepisyo sa inyoha

Participant 8: kuan, mas more booking, mas dako dakoon ang plete unya kanang
average minimum wage sa delivery ba kay by distance dapat. Mao na
mas maayo. Mao ra?

Interviewer 2: Oo mao ra te, thank you.

Mandaue City #9

Interviewer 2: Good morning Kuya! My name is Interviewer 2 Lumapas I’m a

researcher from Saint Louise College didto sa Maguikay, so before we
start kibaw naka kuya nga I audio record ni? okay raman kuya sa?

Participant 9: Oo

Interviewer 2: So what’s your name kuya?

Participant 9: Cyril

Interviewer 2: How old are you naman kuya?

Participant 9: Ah, 35.

Interviewer 2: How long have you been working as Food Panda rider?

Participant 9: Ah kuan na mga 1 year na

Interviewer 2: Then start nata sa interview questions kuya ha?

Participant 9: Hmm

Interviewer 2: So, first question kuya, unsa imong reaction katong ni kalit og saka ang
gasoline kuya?
 67

Participant 9: Kuan ah, akong na kuan ato nabantayan ato kay ma-apektuhan man
gud amoang kuan kay sa food delivery namo usahay ang plitehan dili
mag pareha, so ang amoa ato if ma kuan gyud mi ato ma apektuhan sad
gyud mi ato kay kanang dako pud kog kuan ba dili stable ang plitehan
sa amoa so mao to nga katong higayuna kanang mao na if among
target nga kanang mao na dili kaayo mi mag, steady kaayo mis vendor
sa among adtuan pero kinahanglan kanang dug-ol lang pero ing ana
nga, example kana galing mingaw kaayo sa tanan, dili kaayo mi mo
padagan og kanang bisag asa kay alkansihon man mi sa gasolina nya
mahal kaayo oh, pero hinuon karon medjo niubos sya gamay mga kuan
guro mga 70 kapin pero bintaha ra mada da ra, oh mada da nalang
hinuon sad.

Interviewer 2: nya second question namo kuya kay, unsa imong na experience tong
time nga ni saka ang gasoline kuya?

Participant 9: Ha?

Interviewer 2: unsa imong na experience tong oras nga ni saka ang gasolina as a food
panda rider?

Participant 9: Ma apektuhan gyud

Interviewer 2: Kanang unsa man, imong gasolina kuya?

Participant 9: Kintahay, kani sa akong motor, dako man gyud ni siyag tanke, ang
akong style ato kinahanglan di nako siya paubsan sa katunga
kinahanglan ari nalng siya sa mga labaw sa Katunga para akong
everyday na gasolina nako is 100 pesos per day nalang para dili kaayo
siya bug-at.

Interviewer 2: nya sakto nana siya kuya?

Participant 9: Oh, sakto nana siya oh

Interviewer 2: Third question kuya, kahuna -huna sad ka kuya nga mo undang sa
foodpanda rider tungod atong pag saka sa gasoline?

Participant 9: Ah kuan, sa akoa wala sa akong plano mo undang kay kuan nalingaw
man gud ko ani, lahi ra sa akong mga gi trabaho sauna nga kanang ma
enjoy gyud nako ba, labi nag ma encounter kas imong mg amigo, lahi
rajud ang manarbahog companya, kay buot huna hunaon is kung
manarbaho kag companya is minimum man so is kaning amoa og
kaloy an lang sa Ginoo permi lang gyud sya stable ang mga order sa
amoa so mo lapas mig above minimum gyud

Interviewer 2: Ahhhh

Participant 9: hmmm mmm mm

 68

Interviewer 2: Then, next question kuya, kay, how does traffic affect you as a food
panda rider? relating sa imong gas ba

Participant 9: Aww okay, so kanang ing ana, everytime mag traffic traffic, so kanang
ana gyud na sya ma apektuhan gyud ang kuan kanang, sa gas namo kay
mag sige biya na syag andar biya, so kami mangita mi og way nga
kana bitawng pangitaan gyud og kanang initiative nalang gyud nimo
asa ka dapita dili kaayo traffic pero karon man gud is traffic gyud
kaayo siya, so amo gyud nang paningkamutan nga kanang kuan maka
lusot lusot gyud mi kay para di gyud mi ma abtan og traffic kay ang
gasoline ba pangitaan og paagi

Interviewer 2: Next question kuya, mo provide ba ang company/companya Ninyo og

gas allowance katong pag saka sa gas?

Participant 9: Actually, naa silay gi himo nga kanang kuan, unsa tong kuan sa amoa
sa gas gyud namo oy nga mo hatag sila og tag 3,500 to ba nya mao to
nga nay nakadawat murag ambot wala mi kabalo, mura lang siya og gi
pili lang siya.

Interviewer 2: Ang sa maka una lang?

Participant 9: Oh, kay nagdahom man gud mi ato nga kaming tanan makadawat kay
3,500 biya, mayo nalang unta ba, So wala, ako wala man ko kadawat
ato so ang uban nakadawt pero gamay rajud.

Interviewer 2: Nya if No kuya wala man ka kadawat sa? Unsa man imong gi buhat
para ma taplan ang imong pang gas?

Participant 9: Ah, sa akoa kay wala ra, haha, wala nalang nako gi mind kong, bahala
wala nalng nako gi kuan oy kung nsa to ilang gi hatag na offer,
padayon nalang nako akong trabaho

Interviewer 2: nya next question kuya kay, if di ka maka receive og orders kuya, unsa
man imong buhat?,what do you usually do?

Participant 9: Ah, unsa akong buhaton kung di ko ka receive og order? Kinahanglan

mo adto kog mga vendors gyud labi nag pariha ani, example, kanang
ma standby diri mga 15 nya wala gyud, mo proceed nasd kag lain nasd
nga mall like pacific mall or adto sa Mandaue centro oh ing ana og
kana walay booking kinahanglan mo kuan sad mi

Interviewer 2: agad-agad

Participant 9: Oh agad-agad mi, agad-agad sa location

Interviewer 2: If daghan mo diri

 69

Participant 9: Oh, if daghan mo diri dugay gyud ka masudlan kay daghan man mo,
hmmm, ana na siya

Interviewer 2: nya next question kuya, kay unsa may mga problema nga Imong na
agian aside sa among mga na kuan na sulti, ay wala namo na sulti
kuya?

Participant 9: Kuan, kanang encounter sa mga customer sad sa amoa, kay kanang dili
sa tanang panahon ba nga maayo ang dagan sa mga approach sa
customer sa amoa. So ang amoa lang is maka encounter jud mig kana
bitawng customer pud nga dugay kaayo mo gawas nya labi nag init
kaayo nya wala mi masilongan, so mao na nga mao na ing ana among
mga encounter sad, naa pay mga chat sa customer nga asa naka? Nya
padalion bitaw, so ing-ana mao na kinahanglan ang pag sabot lang pud
ba, kay mao na kung unsa ilang isulti sa for example, sa akoa lang, dili
raman sad nako panumbalingon kay lisod kaayo kay kung imo man
gud suklan ang customer man gud kuyaw man sad pog I report ka nila,
so mao na ako nalang I kuan sa akong huna huna nga dili nalang gyud
bahala nalang og mag kina unsa kay madaot man ang trabaho, mao ra

Interviewer 2: Kasuway sad ka og cancelled orders kuya nya layo kaayo kag gi
byahian? In ana?

Participant 9: Oh kasuway kog cancelled orders, so utong nalang gyud ka kay wala
man kay laing mahimo

Interviewer 2 : Alkansi pud ka sa imong gas kuya, if ana?

Participant 9: Okay ra kay kanang plitehan man sad sa panda pud, ang amoa lang is
dili mag sigeg pirme cancel order kay ma suspinso man ka

Interviewer 2: So murag sala pa nimo

Participant 9: Oh ingana, pariha ani ron oh, na sudlan nah aha

Interviewer 2: So next question kuya, unsay mga benepisyo nga imong nadawat as a
food panda rider?

Participant 9: Ahh, sa amoa kay, wala may mga kuan, benefits. Sama anang mga
SSS, wala man. Kana lang

Interviewer 2: Insurance

Participant 9: Oh naa say insurance, naa mi mao lang na siya magamit namo nga
kuan, pero about anang mga kuan SSS, wala mi ana gyud

Interviewer 2: So next question kuya is, unsa imong mga motivation as a food panda
rider, motivation nimo kanang rason nga nag padyon ka sa food panda
rideR?
 70

Participant 9: Ah akong motivation kay kuan, kanang na enjoy man gud nako, so sa 1
year kapin na so at least, akong experience ba kuan na bitaw kay sauna
man gud di kaayo ko tig storya og taw kay mauwawon man gud ko nya
karon kay naka encounter sa kadugay 1 year kapin na mao na diha
nako naka kuan naka gain na og kanang sulti og mga laing laing taw
nga imong maatubang ba

Interviewer 2: Then last question namo kuya kay, if imong I kompara ang katong
sauna nga ni saka ang gasolina og karon na murag ni minus minus na,
unsay diperensya ato sa imong situation, unsay difference nga ni make
sa imo situation?

Participant 9: Aw sa karon, kay sa akoa kay medjo luag-luag lang sya pero mao na
nga akong gi maintain lang nga gi paning kamutan nako nga ang akong
gas per day kay 100 lang gyud, kay para di sya mo lapas og 100 para di
gyud siya ma dak-an, oh sa mao lang na sya

Interviewer 2: Taga diri rasd ka kuya?

Participant 9: Oh taga kuan, ko pilit cabancalan mandaue

Interviewer 2: Kanang naa mi last question kuya, what change do you want to happen
in your current work system unsay ganahan nimo ma bag o sa food
panda app ba ron nga makatabang jud nimo

Participant 9: Ah kuan kanang kana gyud among plitehan, kay kana man gud among
plitehan, mag depende sa among batch, kay naa man gud nay batch
1,2,3,4 kung batch 1,2,3 bintaha gyud nang plite kung ari kag batch 4
gyud ang plitehan perti gyud gamaya

Interviewer 2: Ngano man sad na kuya?

Participant 9: Kay mao nay, mura man sya og , mag base man gud syag mura
performance sa rider gud, og kung maayo kag performance na rider,
mao nag ari kag batch 1,2,3 bintaha ang plite, og ari kag kung mag sige
kag decline, mag sige kag cancel order nya usahay ma late ka ig log in
nimo, mao na sya matagak ka, ari gyud ka sa 4 gyud, mao na ang
plitehan perting gagmay. Nya dugay kaayo matigom

Interviewer 2: Nya unsa man ka nga batch kuya?

Participant 9: Karon batch 2 man ko, oh matagak lang kog batch 4 og nay emergency
lang, kay kung walay emergency, dili nako tuyuon kay kanang
kapuyan ko sa batch 4 kay ang plite perting gamaya. Kasagran is
kanang imbes 40 pesos na diri dapita, mahimo nalang na siyang 30
kapin butang nato 35 or 36 ana ra,
 71

Interviewer 2: Sayang

Participant 9: Oh

Participant 9: Mo saka ganig batch 2, mga 40 nana siya didto

Interviewer 2: Salamat Kuya, pwede ang pa picture.

Mandaue City #10

Interviewer 2: Good morning Kuya! My name is Kirstine C Lumapas, im a

researcher from Saint Louse College Cebu dira sa sudlon Maguikay, so
before we start kuya, kibaw naman ka sa nga nag audio record mi?
okay raman kuya sa?

Participant 10: Oh pwede ra , basta di ta ma priso

Interviewer 2: So, whats your name kuya?

Participant 10: Complete?

Interviewer 2: Okay rag di

Participant 10: Ivan lang

Interviewer 2: And how old are you kuya Ivan?

Participant 10: 37

Interviewer 2: Then how long have you been working as a foodpanda rider?

Participant 10: Almost 2 years

Interviewer 2: So, mag sugod nata sa among interview question kuya, so first namong
question kuya, katong pag saka sa gasolina kuya, unsa imong reaction
ato? Unsa imong na huna-huna?

Participant 10: Naglisod, kay di man mo dagan amoang motor kung walay gasolina
nya mahug man sad puhunan namo kay gasolina, pero pag, unsa man
nga pag saka? Katong pag Odette? Or?

Interviewer 2: Pag Odette og katong Russia, away sa Russia

Participant 10: Katong pag Odette, lisod jud mi ato kay mag, mahal kaayo ang
gasolina nya syempre mangayo pud mig mahal sa customer nya, ang
uban ang mga customer namo mga naglisod pud, sabot-sabot, usahay
ginansya gamay, usahay tabla, maka kaon lang, uli. Wala gyuy ingon
 72

nga maka pundo ka, nya pag Russia, naglisod sad pero mas grabi ang
sa Odette.

Interviewer 2: Murag ni ubos ra dayon to sha

Participant 10: Dili ra kaayo, nya sa panda pud, gitagaan man pud mi og kanang sa
mga gasoline station like sa Shell, gitagaan mig discount sa kuan every
litter nga among ma consume, naa mi discount makuha.

Interviewer 2: Then next question kuya kay, unsa imong na experience katong time
nga ni saka ang gasolina kuya as a foodpanda rider?

Participant 10: Sa Odette, wala may panda ato, (naa ba to Ben pag Odette?... murag
naa

no? pero limited kay ang signal ato og kuan lisod mi ato) sa katong sa
kuan sa Russia, mao to lisod-lisod sad gamay, kay instead nga among
ma consume sa gasolina per day, for example full tank man ko 200,
nya ni saka man siya maabot naman og 260 so ni puno siyag mga 60
pesos sa usa ka full tank nako kung mo consume kog og mo adlaw lang
kog siguro mga 1,000 nya 260 na makuha daan sa kuan wala pay labot
sa kaon, gamay, mahug lang gihapon nga minimum mi.

Interviewer 2: Then next question kuya kay, tungod atong pag saka sa presyo sa
gasoline, naka huna-huna sad ka na mo undang ka as a foodpanda
rider?

Participant 10: Actually, wala ko mag huna-huna kay, mao man jud akoang source of
income kini sauna pajud

Interviewer 2: Full time foodpanda rider jud ka kuya

Participant 10: Full time, loyal, loyal Ben, hahaha

Interviewer 2: Then next question kuya kay, gi unsa pag ka apekto sa pagsaka sa
gasolina sa imong income og sa imong pang adlaw adlaw na gastusin
kuya?

Participant 10: Ahh, sa booking namo, kay amoang rate gud sa among panda sa
amoang delivery kay naka base siya sa per kilometer. So, kung layo
amoang hatdan, nya, so dakog consume amoang gasoline kay syempre
layo man amoa hatdan nya depende pud sad sa amoang pag rev mag
dali mi padong didto the more dali ka maabot didto daghan sad kag ma
consume na gasoline, So dako gyud kaayo sya og kanang kuan sa
amoa
 73

Interviewer 2: Kanang so dili gyud mo moo pili og layo na order kuya?

Participant 10: Dili mi pwede mo pili og kuan kay naka kanang every booking
mahatag sa amo kay naka assign sa amoa, pwede mi mo decline pero
naa man mi mga performance nga gina sunod sa amoang duty sa
foodpanda, so kung mo decline mi, maguba to siya so ma down mi mo
gamay among income kay mas baba ang imong ranking mo baba
imong plite.

Interviewer 2: Then next question kuya kay how does traffic affect you as foodpanda
rider? Gi unsa pagka apekto sa traffic nimo kuya, kanang sa foodpanda
rider specially relating sa imong gas if traffic kaayo unsa?

Participant 10: So kung traffic siya, mas dako dako kag ma consume nga gas kay
bisan wala paka nag dagan nya ga andar imong motor mo consume
gihapon siyag gas pero, sa kanang flow niya motor man ta, pwede
raman ta maka siot-siot so, mada da ra pero mao lage ang gas nga ma
consume is dako siya kay example ingon ani like mga scooter, every
rev nimo automatic nana siya, kung mga clutching sad, kanang mga
motor nga mga clutching, kapoy kay sigeg clutch, pero naa gihapon,
gas gas gihapon. Basta mag andar ang makina, naa gyud nay gas. Ma
clutch or sa dili, naa gyud na siya ma consume.

Interviewer 2: So next question kuya kay, ni provide og gas allowance ang foodpanda
company Ninyo atong ni saka ang gasolina kuya?

Participant 10: Wala, wala siya, kato ra Ilang gihatag nga kuan sa mga selected nga
gasoline station nga naa mi discount

Interviewer 2: Nya wala man kuya, so unsa man imong gi buhat para ma bawi ani
imong gastusin para sa gasolina?

Participant 10: Ni kuan, ni for example, ni work og hard, biyahe lang nang biyahe oh
dagan. Like mag panda mi kay nay og wala miy duty sa foodpanda,
mag habal-habal, maxim, bisag unsa nga pwede ma kuanan, mga
pwede

Interviewer 2: Daghan daghan diay kag gi apilan kuya?

Participant 10: Oh

Interviewer 2: Grab sad ka?

Participant 10: Angkas pud, Grab sad, La la move

Interviewer 2: Pero, sa foodpanda ya, ara jud ka stick? Or?

Participant 10: Sa karon na time sa foodpanda ko kay before nag pandemic,before sa

pandemic, nag lockdown Angkas jud ko, taod taod jud ko sa Angkas
 74

gyud nga kuan. Pag lockdown, di naman pwede maka sakay og

passenger so, nag panda ko.

Interviewer 2: Pero, panda naka ron for pila ka years kuya?

Participant 10: 2 years na kapin, since pandemic.

Interviewer 2: Then if you don’t receive any order, if di ka madawat og order kuya,
Participant 10: Ing-ani, lingkod lingcod, chill-chill, maghuwat
kaysa mo dagan ka nya wala kay sulod, gas nasad.

Interviewer 2: Nya if naa nay mo sud ana kuya, sagon-son nana?

Participant 10: Dili sad, depende siya sa kuan sa, for example diri sa Mandaue, naka
assign naman diria, mahibaw an naman sa system kung pila ka orders
ang mo gawas anang kuana sa ilang studies sad ban ga naa sad silay ka
orderan so, magbase pud sa customer nga kuan nay mo booking nya
daghan mi diria mag depende pud sa batching namo kung kinsay
matagaan, huwat ra gyud kung matagaan ka sa system, imong I accept.

Interviewer 2: Swerte swerte lang?

Participant 10: Oh, swerte swerte lang gyud

Interviewer 2: Next question kuya kay, unsa ang mga problema nga imong naagian
nga wala namo na pangutana?

Participant 10: Napangutana sa?

Interviewer 2: Diri, unsa imong mga problema nga naagian nga wala namo na ask, if
naa man.

Participant 10: Ah, problema namo sa panda?

Interviewer 2: Oh, sa gasolina or unsa ba, sa customer, in ana.

Participant 10: Kuan, sa customer namo, hinuon dili man nato ma kuan tanan
customer, naa man gyuy mga customer nga mga encounter nga kanang
murag ubos ra kaayo ilang tan aw namo, mga ingon ana. Then, sa
among management, lahi naman gud ang ilang system karon kumpara
dati ba, like sa hinuon dili naman gyud to mahitabo nga mabalik tong
pag pandemic namo is, usually dako gyud mig agi nya karon gamay
nalang among agi like amoang pinaka dako pag pandemic is 75 sa
batch 1 nya minimum namo is 55. Karon naa namiy tag 25 minimum
like ang pinaka duol kay naka base naman mi sa rate sa distance sa
customer nya mao na nga naa namiy 25 instead of 55, 25 nalang so
dako kaayog gi kunhod ang kuan ilahang gi hatag sa amoa nga kuan
nya amoang income ni gamay gyud og maayo.
 75

Interviewer 2: Then next question kuya kay, unsay mga benepisyo nga imong na
dawat as a foodpanda rider?

Participant 10: Sa Foodpanda, murag, wala man, like naa man silay gi hatag sa amoa
pero kinahanglan pa nga applyan like kanang mga basta, og benefits
lang, wala gyud. Like kanang makuha nimo sa ubang company ingon
ana? Wala mi kay freelance man gud mi, ingon ana ba mao nay naka
kuan sad sa amoa, so kana amoang dagan dagan diha nya simbako ang
insurance kaugalingon sad na namo nga gina kuha ang uban wala gani
na nag kuha, wala gyuy kuan si panda namo

Interviewer 2: Like inyoha rang choice if mag insurance mo? Dili mo securan?

Participant 10: Oh, dili mi securan

Interviewer 2: Then, ang next question namo kuya kay unsa imong motivation kuya
as a foodpanda rider, nganong padayon lang gihapon ka?

Participant 10: Ah nganong padayon ko? Kay first, murag og mang apply paka rog
company murag lisod na, sa edad, sa atoa sang economiya karon nag
lisod sad, nya sa karon gud nga time is mas pabor jud ang ingon ani
nga trabaho kumpara sa company nga kanang kuan, kung naa nakay
imong asawa, nindot nakag balay, stable na imong kuan, pwede naka
mag company pero kung nag sugod palang gani ka, kinahanglan ka og
kanang cash, dinalian nga income, ari ka sa ingon ani like
habal-habal,panda, maxim ingon ana kay dali raman ang basta mo
kugi lang ka, may lag lawas okay na.

Interviewer 2: Health is wealth jud

Interviewer 2: Then last question namo kuya kay kung imong I compare ang pagsaka
sa gasolina og karon kuya, unsa may difference nahimo sa imong
sitwasyon? unsay na tabang ani? sauna mas lisod ba? karon mas ni
gaan gaan.

Participant 10: Ah, katong pag saka?

Interviewer 2: Oh, I compare nimo kuya ba

Participant 10: Gamay ramag diperensya, gamay rajud syag deperensya. Hinoon
kanang ni baba siya kuan ni baba siyang gasolina karon pero, karon
gud nga time karon nga month is ting mingaw jud

Interviewer 2: Okay na kuya, so among closing question kuya kay, unsa imong
ganahan ma bag-o sa system sa foodpanda nga makatabang nimo or
ninyo as foodpanda rider?

Participant 10: Kini, (unsa ben? haha) sa system sa foodpanda?

 76

Interviewer 2: Bisan unsa, sa economy baron

Participant 10: So sa among system, gusto nako, namo nga mga foodpanda rider nga
unta fair sila ba, ihatag nila og sakto sa amoa kay kana man gud
amoang booking for example, nakoy booking diria, nasudlan ko dirig
order, nya ang ni sulod sa akoa is SM, kana akong pag adto sa SM
wala nay bayad, ang rate ni panda sa amoa, kung asa nimo gi kuha ang
order, didto mag start padulong sa pin nga naka butang ni customer.
For example, si customer imong vendor naa sa SM, ang pin ni
customer, naa diria sa mandaue centro, nya ang imong, si customer
diay wala diay dira, naa sa pacific mall. So ang bayaran ni panda gikan
didto padong ra sa centro, and padong didto sa pacific mall wala nana
siya.

Interviewer 2: Nya di na pwede kuanon sa customer, siya nalang mo hatag sa bayad?

Participant 10: Depende na nila pero kasagaran dili man, dili gyud. Usahay og imo pa
ganing I correct pa gani Ninyo masuko paman gani sila

Interviewer 2: Pero nganong pa kuanon man sad mog order sa panda nga layo mo?

Participant 10: Di, kay ikaw, foodpanda user mo or di?

Interviewer 2: Dili, si kuan ay (research pair,I guess si Ria kay kusog mo foodpanda
basta kadlawn)

Participant 10: Kana man gung mag book ka, ikaw mag gud mo butang sa imohang
location, so kinahanglan nga kana imong location nga gi butang kay
correct gyud na siya kung asa ka dapita dapat didto sad ang pin, kung
tan aw nimo nga inig check nimo before nimo I place ang order, I
check na nimo, I check nimo nga pin naa sa akong tungod, og wala
gani na sa imong tungod, imo nang I drag para correct ang ihatag nga
bayad ni panda sa amoa para didto hatod sa inyoha. Dili kamo lang ang
mo bayad. For example, si customer and bayronon is 49 nya kami naa
mi mga batching nga gi ampingan, so kung ni bayad ka og 49 didtoa
ang ihatag ana kung duol ra gani, kana imong 49 intact nana siya
ihatag didtoa pero ang moabot ana sa amoa nga bayad kay dili gyud na
siya 49, kuhaan mana siyang panda og porsyento. Kana inyong bayad
didto dili na maabot sa amo, kuhaan paman na siyag porsyento ni
panda

Interviewer 2: Pila man sad kuya ang makuha ana?

Participant 10: Kana maoy wala mi kabalo, dili nana namo ma kuan, kung unsay gi
hatag sa amoa, mao ra gyud na, wala nami ana kay mao ra gihapon mo
reach out mi ana sa panda di man gihapon mi nila paminawon, kay
wala mo ingon raman na silage og mo report diri sa Cebu City nya
 77

wala namay opisina diria, tanan karon kay online naman, wala na gyud
mi mahimo

Interviewer 2: Daghan sag scam kuya?

Participant 10: Usually, kanang scam scam wala man sad gyud ko kasuway na scam,
naa lay mga kuan siguro kanang mga ma cancel na order dili ma
contact pero ambot naa siguroy mga scam pero di man kaayo namo na
kuan ang scam kay murag mailhan man gud nimo ang scam, inig book
palang daan binuang na ba, mahibaw an nana nimo pero kanang inig
book nya receive og ihatod namo nya ig abot sa location di ma contact
si customer like kuan mag book mag gud ka naa mana imo number,
ang uban kay pwede man sila mag book og naa sila sa gawas sila ray
kuan diria , dili mi katawag anang naas gawas. So kuan ra chat chat ra,
kung di mo hatag og number sa Philippines di mi ka kuan. Naa sad mi
oras nga dapat gina complete

Interviewer 2: Pilay minimum kuya?

Participant 10: Ang kanang item, kanang inig book aw inig book Ninyo naa nana
siyay oras daan gi hatag pila ka minutes maluto gikan sa tindahan, naa
sad nay oras nga gikan sa tindahan ihatod sa customer. So, kung dili na
namo, inig abot namo didto sa customer nya wala pa contact ang
customer, sge nag dagan ang oras, maabot na sa time nga ang iyang
oras dapat na drop na siya mo detect na sa among system nga ipa drop
na nya di naman ma contact ang customer lain sad kaayog among I
drop nga wala pami bayri, so mao nan ga time ma cancel ang order,
kay naa man miy mga oras nga gina apas. Nya sa mga rider gud, mga
ing ani mga delivery para sa amoa time is gold gyud na siya kami pud
foodpanda gawas lang anang mga grab or sa tanan delivery, foodpanda
maoy naay oras among duty like, karon duty. Akong duty, pinakataas
diri sa mandaue 4 hours, so kanang 4 hours dapat sa 1 ka oras ana
maka kuha kag 3,4 lipay na kaymi ana what if kung madugay ang
order og luto ang 1 ka oras nimo na consume sa luto og pag deliver pa
so sa 1 ka oras 1 ra imong agi nya ang plite ato 50 pesos, kansi kaayo.

Interviewer 2: So dili mo anang sa mga restaurant kuya, mas nindot sa fast-food?

Participant 10: Ah, samot ning fast-food. Di man sad nato ma kuan gud kay kanang
daghan man pud, naa pay dine-in nya dili rapud kami ang delivery naa
pay grab ang kuanan lang namo ani nila kay usahay ilang prio, kay si
panda man gud dili man gud nila on the spot bayad so unahon jud nila
ang dine-in. Nya ang ilaha sang crew sad pila rasad kabuok, gamay
rasad mao nang maabtan labi nan ang dagko na order so maabot sad og
tag 1 ka oras, alkansi jud mi. Lain gyud tong dali ra, ig abot namo
prepared na nya pick up diretso nya drop-off kuha nasad. Gamay nga
ma consume nimo sa oras sa usa ka delivery mas dako kag kitaon, kana
lang
 78

Interviewer 2: Mao rato tanan ya, salamat kaayo kuya!

Mandaue City 11

Interviewer 3: Good morning kuya. Im Kirstine C. Lumapas, we are researchers from

Saint Louis College Cebu, didto sa maguikay.

Interviewer 2: so, before we start kabaw naman ka ya sa na I record okay ra?

Participant 11: aw okay ra mam

Interviewer 2: So, what’s your name kuya?

Participant 11: My name is Joseph P. bardagaso

Interviewer 2: how old are you na kuya?

Participant 11: 49

Interviewer 2: how long have you been working na sa foodpanda rider?

Participant 11: almost five years

Interviewer 2: so, unsa imong reaction katong ni kalit ug saka ang gasoline?

Participant 11: nagool, naglagot, nasuko

Interviewer 2: unsa imong na experience atong pag saka sa gasoline as a foodpanda

rider?

Participant 11: Ang among kita, akong kita ni gamay kay tungod sa gasoline and then
imbis mo dawat kog mga booking ako nalang I decline ang lagyo.

Interviewer 2: nakahuna huna sad ka kuya na mo undang ka as a food panda rider

especially tungod atong pagsaka sa gasolina?

Participant 11: Oo naa na pero actually diko ka undang kay naa man pud koy mga
anak ge pa skwela lisud man pud mao na bisan pag taas ang gasolina ni
padayon jud kog deliver kay naa man koy responisibilidad gud sa
akong mga anak.

Interviewer 2: Then next question namo kuya kay ge unsa pagka apekto sa pag saka
sa gasolina sa imong income ug daily expenses?

Participant 11: mao nato akong ge storya ganiha na mo balibad ko sa mga lagyo na
delivery kay ug layu kas naman ug gasolina so akong pilion kato rang
dug ol na dali ra ma deliver kay ug lagyu gud usahay magabie na
traffic so mo consume jud ug dako dakog gasolina.
 79

Interviewer 2: ge unsa pagka apekto nimo ang traffic as a foodpanda rider?

Especially tungod sa imong gas? Kanang traffic kay kuya

Participant 11: ma apekto tungod sa for example ang imohang booking tua sa
mandaue hatagan kog booking sa talamban so ako ng agtoon niya
traffic tungod sa traffic dugay nako ma pick up ang akong ang pagkaon
nga akong pick upon. So, dako kayg epekto ang traffic sa among
trabaho.

Interviewer 2: mo hatag ba ug gas allowance ang katong foodpanda company nimo

usually katong time na ni saka ug mau ang gasolina?

Participant 11: wala, wala gyuy ge hatag namo. Amo ra gyud paningkamot na maka
gasolina mi sa among kaugalingong motor.

Interviewer 2: unya unsa man imong ge buhat kuya para ma taplan tawn tung dako
kayg kaon na gasoline sa imong kita?

Participant 11: dawat lang gyud ug order. Basta nay order nga ihatag kung tan aw
namo na dili traffic among agtoan akong kuhaon pero ug traffic na dili
na gyud supposed to be dili na nako kuhaon kay ma apektahan ang
among trabaho isip delivery rider labi nag traffic na.

Interviewer 2: next question kuya kay if dli ka makadawat ug order kuya mag unsa
man ka? Unsa imong buhaton?

Participant 11: Sometimes mag habal habal mangitag option lain, sideline.

Interviewer 2: pero full time food panda rider jud ka kuya?

Participant 11: oo

Interviewer 2: Next question kuya kay unsa man ang mga problema na imong
na agian na wala namo karon napangutana?

Participant 11: kanang isip food panda rider mga problema namo dili kuhaon ang
among pagkaon sa customer niya kami mo bayad mao mana. Gasolina
kami mo bayad ang amount sa pagkaon 500 niya among kita 200 pa
aw wa abuno pamig 300 so mao nay kasagaran customer na dugay mo
kuha sa ilang order mao rana among problema kasagaran isip usa ka
rider.

Interviewer 2: next question namo kuya kay unsa may mga benipisyo imong madawat
as a food panda rider?

Participant 11: kami wala gyud mi benipisyo na sauna diha pero ge wala na ang
among benipisyo mao ratong insurance nga gehatag namo sauna pero
karon mostly daghan naman gud naa nay grab, maxim so maybe guro
sa among companya dili na namo kahatag tungod sa computasyon nga
 80

I don’t know wa na gyud tungod pud guro daghan nami mga rider
almost 3 thousand mi sauna 500 paman

Interviewer 2: nakaabot ka atong 500 kuya apil ka atong 500 kay dugay naman
kayka?

Participant 11: yes, dugay na. kaabot.

Interviewer 3: next question namo kuya kay unsa man imong motivation as a
foodpanda rider nganu imong rason ng ani padayon ka ana?

Participant 2: ang akong motivation kay tungod sa akong mga anak nga supposed to
be akong anak tungod sa foodpanda rider ni graduate nan aa nakoy
pulis proud nako naa nakoy maestra pero naa pakoy duha ka anak nga
ge pa skwela puro highschool.

Interviewer 2: Last question na kuya ug imong I kompara ang katong pagsaka sa

gasolina karon ug sauna unsa may differences sa imong situation?

Participant 11: sauna nga taas pa ang gasolina gamay ramig kita so karon ni
ubos na ang gasolina gamay so dako nasad mig kita kay ang amo salig
man jud mis gasolina kay dili man mo dagan among motor ug way
gasolina so kung mas mahal ang gasolina mas gamay mig kita kay mo
gasto man mig gasolinag dako pero karon ni balik naman naa nasad

Interviewer 2: unsa may kausaban gusto nimong mahitabo sa systema baron

sa food panda or sa economy? Na makatabang jud kay Ninyo as a food
panda rider

Participant 11: isip food panda rider nga kana rajung gasolina mo barato and then isip
sa companya mangayo mig benipisyo nga ilabi nag uwan, init nga
among ge sakopan taga deliver labi nag madisgrasya nga naa tay
balaod sa para kami protektahan pud isip delivery rider mao rana.

Interviewer 2: thank you kuya.

Mandaue City 12 (Unfinished)

Interviewer 2: Sige so Goodmorning Kuya, My name is Kirstine C. Lumapas im a

researcher from St. Louis College-Cebu dira sa Maguikay. So before
we start kuya mananghid mi nimo daan na nag audio record mi

Participant: Oh

Interviewer 2: So Kuya, What’s your name?

Participant: Junriel Malinog

 81

Interviewer 2: then how old are you na kuya?

Participant: 38 years old

Interviewer 2: Unya pila naka ka years or months nag work as a foodpanda rider?

Participant: mga kuan na mga 3 years kapin

Interviewer 2: Nya, first question namo kuya kay katong pagsaka sa gasolina kuya
unsa imong reaksyon ato? Unsa imong nahunahuna?

Participant: sa amo mga rider ato dako kaayo tog apekto kay isa sad mingaw amoa
booking so wala mi mahimo kay mao mana ila gi kuan so agwantan ra
jud to namo na kuan makabiyahe ra mi taga adlaw nya pero naa man
gihapon mi nakita, nabilin gihapon ba bisag mahal kaayo ang gasolina
naa gihapon mi makuha nga ihatag sa amoa pamilya ba

Interviewer 2: so next question kuya kay unsa imong na experience atong pagsaka sa
gasolina kuya? unsa imo naexperience as a foodpanda rider?

Participant: isip foodpanda rider katong pagsaka sa gasolina dako jud kaayo siyag
epekto gyud sa amoa mga riders ato na dapat naay mga naay uban
gasoline station nga nanghatag sila ug discount ba para sa amoa mga
grab, panda riders ug lalamove nanghatag sila ug 4 liter taga litro

Interviewer 2: nay less?

Participant: Oh naay less

Interviewer 2: pila sad kuya?

Participant: sa akoa ana kay duha ka litro so naa koy less na eight kung ang
gasolina naabot man to ug ochintay-kwatro so naa koy less nga kuan
duha ka litro na eight pesos

Interviewer 2: okay kuya, the next question kay nakahunahuna ba ka kuya ug undang
as a foodpanda rider tungod atong ni saka ang presyo sa gasolina?

Participant: para sa akoa, mo undang pero okay ra man gihapon kay ang sa
foodpanda kay makakita, above minimum ra man gihapon mi so
makakuha mi gasolina mga 200 makita ra mn gihapon mi mga 500,
600 kay mingaw above minimum gihapon siya kung sa adto jud sa
companya nga kuan hinuon minus man gasolina kay back and fourth
man

Interviewer 2: next question kuya, kay giunsa pagka apekto sa pagsaka sa gasolina
imong income ug pang adlaw-adlaw na gastosin kuya?

Participant: ay naa na akong booking

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Interviewer 3 & 5: Thank you Kuya

Lapu Lapu City 1

Interviewer 4: Good morning/afternoon kuya. Im Hannabelle S Cabahug then we are

researchers from Saint Louis College Cebu.

Interviewer 4: para ni sa among school research title

Interviewer 3: The effects of oil price hike on foodpanda riders in lapu lapu city a
phenomenology.

Interviewer 4: so, before we start may I ask your consent na mag record like audio
record kuya?

Participant 1: Oo okay raman

Interviewer 4: First kuya we like to ask your name?

Participant 1: Ian Aquitan

Interviewer 4: pila imong edad kuya?

Participant 1: 30 years old

Interviewer 4: Pila naka katuig nag trabaho as a foodpanda rider kuya?

Participant 1: mo tuig ko karong June as a rider dugay na. kanang maxim una,
habal-habal naa siyay grab pero wala pa niya na gamit.

Interviewer 4: Kanang nakaagi ka katong nisaka ang gas?

Participant 1: Oo oi pag taas sa oil mahal man nya dako ang gasto sa gas nya daily
ang basehan namo.

Interviewer 4: unsay reaction nimo kuya pag increase sa gas?

Participant 1: Syempre lugi niya na sad pagka kabaw nako na mo mahal ang gas.

Interviewer 4: Pag saka sa oil price kuya unsa imong na experience kuya? Nag lisud
baka tungod sa kanang dako imong bayran sa gas ato na time?

Participant 1: Nag budget sa akong food, maintenance nako ako I liquidate niya
akong daily needs maapektohan niya ge manage control nya iyang
income ug dili siya ma aberya sa gas.

Interviewer 4: Naka huna- huna baka ya na mo hawa sa imong job as food panda
rider?

Participant 1: wala kay mao naman ni akong trabaho.

 83

Interviewer 4: unsa may epekto sa pag taas sa gas ug daily expenses?

Participant 1: ni gamay ang akong gasto sa balay kay tungod sa mahal sa gas naka
huna-huna nalang ko mag bike.

Interviewer 4: Unsa may epekto sa traffic sa imong pagka foodpanda rider?

Participant 1: Kung traffic siya mas dako siya ug kuha sa gas niya dugay kaau
maabot niya sig andar imong makina kas siyag gasolina niya as a rider
kay by hour bayaran siyas food panda per ride work as a rider nag base
sa oras by shift kay 3 hours niya traffic siya niya grabi kayg epekto.

Interviewer 4: mo provide ang company ug gas allowance?

Participant 1: wala syay ingon ana kay freelance man mi. motor gas amoa nana.

Interviewer 4: unsa man imong ge buhat kuya para ma bayran imong gas expense
katong wala mo hatag ang company para gas?

Participant 1: wala raman gehapon kay kasagaran more on sa ingon ana nga
sitwasyon is ni kuha kog another shift o oras kay ug mo kuha ka ug

Interviewer 4: Bali ni overtime ka?

Participant 1: bali ni overtime ba pero di na siya matawag ug overtime kay dili man
siya bayad silbi ako lang ge patas an akong oras para mas mapun an pa
akong delivery fee.

Interviewer 4: Kung wala kay orders maabot or booking kuya unsa imong buhaton?

Participant 1: Seat back and relax. watching movie.

Interviewer 4: Unsa pa ang mga problem ana imong na encounter kuya na wala namo
na sulti?

Participant 1: Accident like as a rider ma accidente mi like naay insurance dili sa

foodpanda kay rider raman mi pero naay cooperasyon ang foodpanda
and dili ma deliver on time mo reklamo ang cutomer niya naa chance
matagaan ug sanction ma suspenso mi taas na suspenso kay 2 to 5 days
kami na rider naa mi worse maagian kay dili nila i receive kami ang
madaot ana as a foodpanda rider mag lagot mi like tuga-tuga ug order
maong kamo i action jud ninyo or pagtagad inyong order. basta
customer always sad responsible as a customer. kanang 30 mins dako
na kaau na para sa amoa kay uban customer dugay maabot nya kanang
30 mins maka deliver namig daghan ana.

Interviewer 4: Unsa ang mga benefits na imong na receive as a foodpanda rider?

Participant 1: Wala mi benipisyo kay amo manang ge trabahoan wala mi amo.

 84

Interviewer 4: What is your motivation being a food panda rider

Participant 1: ang akong pamilya

Interviewer 4: Ug imong I compare ang sauna ug karon sa pag taas sa oil price hike
unsay kalahian nila ron?

Participant 1: lindot ron kay barato ang liter sauna kay mahal nya karon kay mas taas
ug layu ang maabtan sauna kay mahal kay padong diri padong ngadto.

Interviewer 4: Despite sa mga kalisud of being a food panda rider what has driven
you to go on?

Participant 1: tinud anay lang ni resign ko akong trabaho para sa foodpanda rider and
ug mo hunong siya wa na siyay ika hatag para sa iyang family ni work
sya para sa iyang pamilya.

Interviewer 4: unsa imong mga gustong mabag o sa imong work system kuya?

Participant 1: maytag mo dako na ang delivery fee ug dako ang fee dako silag kita ug
barsto ang gas dako ilang income malipay ilang anak.

LAPU LAPU CITY 2 (Unfinished)

Interviewer 4: Good morning/afternoon kuya. Im Hannabelle S Cabahug then we are

researchers from Saint Louis College Cebu.

Interviewer 4: para ni sa among school research title

Interviewer 3: The effects of oil price hike on foodpanda riders in lapu lapu city a
phenomenology.

Interviewer 4: so, before we start may I ask your consent na mag record like audio
record kuya?

Participant 2: Oo

Interviewer 4: First kuya we like to ask unsay name nimo ya?

Participant 2: Micky

Interviewer 4: pila imong edad kuya?

Participant 2: 33 years old.

Interviewer 4: Pila naka katuig nag trabaho as a foodpanda rider kuya?

Participant 2: 3 years and half years.

 85

Interviewer 4: naa bakay lain delivery services aside sa foodpanda kuya?

Participant 2: wala foodpanda rajud

Interviewer 4: unsay reaction nimo kuya pag increase sa gas?

Participant 2: dli maau wala sa mood.

Interviewer 4: Pag saka sa oil price kuya unsa imong na experience kuya? As a food
panda rider?

Participant 2: depende ra sa pag kugi

Interviewer 4: Naka huna- huna baka ya na mo hawa sa imong job as food panda
rider?

Participant 2: wala.

Interviewer 4: nganung wala man ya?

Participant 2: satisfied lang.

Interviewer 4: unsa may epekto sa pag taas sa gas ug daily expenses?

Participant 2: Oo, naa apektohan ako income dili maka kaon akong mga bata

Interviewer 4: Unsa may epekto sa traffic sa imong pagka foodpanda rider?

LAPU LAPU CITY 3

Interviewer 4: Good morning/afternoon kuya. Im Hannabelle S Cabahug then we are

researchers from Saint Louis College Cebu.

Interviewer 4: para ni sa among school research title

Interviewer 3: The effects of oil price hike on foodpanda riders in lapu lapu city a
phenomenology.

Interviewer 4: before ko mo start ya may I ask your consent na mag record like audio
record kuya?

Participant 3: Oo

Interviewer 4: confidential man sad ni kuya sa school rajd ni

Participant 3: bantay ha

Interviewer 4: oo kuya
 86

Interviewer 4: First kuya we like to ask unsay name nimo ya?

Participant 3: Gerson Galez.

Interviewer 4: pila imong edad kuya?

Participant 3: 36 years old

Interviewer 4: Pila naka katuig nag trabaho as a foodpanda rider kuya?

Participant 3: 2 katuigg kapin

Interviewer 4: naa bakay lain delivery services aside sa foodpanda kuya?

Participant 3: wala

Interviewer 4: unsay reaction nimo kuya pag increase sa gas?

Participant 3: ganahan mi ato dae, gasto namo ato 100 sa gasolina

Interviewer 4: Pag saka sa oil price kuya unsa imong na experience kuya? As a food
panda rider?

Participant 3: syempre maglagot jud kay mahal gasoline nya barato ra kaau ang pleti

Interviewer 4: Naka huna- huna baka ya na mo hawa sa imong job as food panda
rider?

Participant 3: wala dae malingaw raman pud ko ani

Interviewer 4: unsa may epekto sa pag taas sa gas ug daily expenses?

Participant 3: dako jud kaau dae ang pleti barato ang gas perting mahala

Interviewer 4: Unsa may epekto sa traffic sa imong pagka foodpanda rider?

Participant 3: way lain hisgotan dae maglagot rajud kay mag yawyaw pa ang
customer.

Interviewer 4: Mo provide ang company ug gas allowance?

Participant 3: nay incentives mo hatag sila ana 1500 1 week.

Interviewer 4: Sakto rasad ng 1500 sa 1 ka week kuya?

Participant 3: sakto ra.

Interviewer 4: Kung wala kay orders maabot or booking kuya unsa imong buhaton?

Participant 3: matug, maghuwat ra.

 87

Interviewer 4: Unsa pa ang mga problem ana imong na encounter kuya na wala namo
na sulti?

Participant 3: Ang kwarta dae mao ang problema.

Interviewer 4: Unsa ang mga benefits na imong na receive as a foodpanda rider?

Participant 3: insurance basta daghan.

Interviewer 4: What is your motivation being a food panda rider?

Participant 3: ganahan rako mo drive

Interviewer 4: ug imong I compare ang gas price sauna ug karon unsa imong masulti?
Unsay kalahian nila?

Participant 3: dako kayg kalahian dae oi ang gasoline

Interviewer 4: Despite sa mga kalisud of being a food panda rider what has driven
you to go on?

Participant 3: Para sa akong bata

Interviewer 4: unsa imong mga gustong mabag o sa imong work system kuya?

Participant 3: wala man okay raman

Interviewer 4: thankyou kuya.

LAPU LAPU CITY 4

Interviewer 4: Good morning/afternoon kuya. Im Hannabelle S Cabahug then we are

researchers from Saint Louis College Cebu.

Interviewer 4: para ni sa among school research title

Interviewer 3: The effects of oil price hike on foodpanda riders in lapu lapu city a
phenomenology.

Interviewer 4: before ko mo start ya may I ask your consent na mag record like audio
record kuya?

Participant 4: pwede raman.

Interviewer 4: unsay pangan nimo kuya?

Participant 4: cyharin

Interviewer 4: Pilay edad nimo kuya?

 88

Participant 4: 30

Interviewer 4: pila naka katuig as foodpanda rider

Participant 4: 2 years nako ani

Interviewer 4: naa kay lain na apilan nga delivery services?

Participant 4: maxim

Interviewer 4: nakaabot ka sap ag taas sa gas price kuya?

Participant 4: aw oo

Interviewer 4: foodpanda ka ato or maxim?

Participant 4: foodpanda

Interviewer 4: unsa imong reaction sap ag taas sa gas as a foodpanda rider?

Participant 4: alkansi kaau kay gamay ra ang kita gamay ra baya

Interviewer 4: unsa imong mga na experience katong ni taas ang gas price?

Participant 4: ang kita igo igo rapud kay basta dako ang gasoline mahurot gud

Interviewer 4: unsa may epekto sap ag taas sa gas sa imong income ug expenses?

Participant 4: gamay rag income nya dako ug gasto kay mahal ang gasolina

Interviewer 4: unsa may epekto sa traffic sa pag food panda rider ka?

Participant 4: ma delay imong deliver.

Interviewer 4: ni provide ang company na fooodpanda ug gas allowance katong ni

taas ang gas kuya?

Participant 4: wala wala

Interviewer 4: unsa man imong ge buhat para ma cover imohang gas expense?

Participant 4: ni undang pag mahal sa gasoline

Interviewer 4: ug dli ka kadawat ug order kuya unsa imong buhaton or buhat?

Participant 4: dli man mahitabo na di kadawat pero naa juy maabot.

Interviewer 4: unsa pay lain nimong problema ng ana agian na wala nako
napangutana ganiha?

Participant 4: wala may problema

 89

Interviewer 4: unsa imong benipisyon na dawat as a foodpanda rider?

Participant 4: naa mi incentive

Interviewer 4: unsay nakapa motivate or inspire nimo na food panda rider?

Participant 4: para nay trabaho ug nay ika suporta sa kaugaliangon.

Interviewer 4: ug imong I compare ang gas price sauna ug karon unsa imong masulti?
Unsay kalahian nila?

Participant 4: bintaha na ron kay ni usus na gamay di pariah atong ni agi.

Interviewer 4: Despite sa mga kalisud of being a food panda rider unsa may
nakapadayon nimo?

Participant 4: wala may laing trabaho gud na dali dal isa pilipinas ingon ani raman

Interviewer 4: unsa imong mga gustong mabag o sa imong work system kuya?

Participant 4: mo dako ang rate.

Interviewer 4: thank you so much kuya sa time.

LAPU LAPU CITY 5

Interviewer 4: Good morning/afternoon kuya. Im Hannabelle S Cabahug then we are

researchers from Saint Louis College Cebu.

Interviewer 4: para ni sa among school research title

Interviewer 3: The effects of oil price hike on foodpanda riders in lapu lapu city a
phenomenology.

Interviewer 4: before ko mo start ya may I ask your consent na mag record like audio
record kuya?

Participant 5: Oo, sge

Interviewer 4: unsay pangan nimo kuya?

Participant 5: Ricky

Interviewer 4: pila imong edad?

Participant 5: 36

Interviewer 4: pila naka katuig nag work as a food panda rider

 90

Participant 5: 3 years

Interviewer 4: naa kay lain ge apilan nga delivery services like grab, maxim?

Participant 5: wala

Interviewer 4: unsa imong reaction sap ag taas sa gas price?

Participant 5: lisud kay unang una para sa mga riderang pag taas sa gasolina dako jud
siyag epekto kay gamay ray pletihan sa panda meaning gamay ra silag
ma income nya lugi na.

Interviewer 4: unsa imong mga experiences katong ni taas ang gas price as a
foodpanda rider?

Participant 5: akong experience is medyo lisud jud kay sauna man gud imong 100 is
hapit na sya maka full tank sap ag taas sa gasoline imong 100 budget
sa usa ka adlaw na biyahe kay dili na sya ka puno halos mo times 2 and
price embis maka save ka sa imong price sa gas at the same time sa
imong income sap ag rider mo usus pajd ug ma kuhaan gamay nalay
mabilin

Interviewer 4: nakahuna huna ka na mo hawa anang trabaho nimo kuya?

Participant 5: daghang panahon nakahuna huna

Interviewer 4: nganu man?

Participant 5: kay una unsa kapoy ug resgo kay naa kas kalsada niya freelance rami
meaning no employer relationship ug unsay mahitabo namo sa dalan
wala silay hatag.

Interviewer 4: unsa may epekto sap ag taas sa gas sa income ug sap ag adlaw adlaw
na gastos?

Participant 5: dakog epekto oi bisag 5- or 3-pesos rana sya taga litro dako siyag
epekto jud para sa mga rider kay unang una ang pletihan ni panda kay
barato raman depende sa imong batch kay by batch man dako siyag
epekto.

Interviewer 4: unsay epekto sa traffic sa imong trabaho?

Participant 5: dako kayg epekto oi unang una sa oras imbis na Madali imong pag
deliver sa customer ug gekan sa ka traffic mas mo ubos ug dugay nya
kalas or sayang sa oras.

Interviewer 4: mo hatag ba ang company para sa gas allowance kuya?

Partcipant 5: wala pero anay uban nahatagan

 91

Interviewer 4: naapil ka sa nahatagan ya?

Participant 5: wala

Interviewer 4: niya unsa man imong ge buhat para ma cover imong pang bayad sa
gas?

Participant 5: kaluoy sa ginoo naningkamot gehapon grasya rajud sa ginoo ang naka
survive sa adlaw adlaw nga panginabuhi

Interviewer 4: ug dili ka kadawat ug order ya unsa raman imong buhaton?

Participant 5: stambay lang usa. Waiting.

Interviewer 4: unsa pay mga problem ana imohang na naagian nga wala nako
napangutana?

Participant 5: daghan man

Interviewer 4: like unsa man?

Participant 5: daghan man dimo ka relate

Interviewer 4: unsay mga benipisyo nga imong na dawat as a food panda rider?

Participant 5: wala man silay kuan kaning trabaho maka income mi naka
panginabuhi mi aning companya nga among adlaw adlaw na
kinahanglan nakatabang sad gamay.

Interviewer 4: unsa may naka motivate nimo as food panda rider?

Participant 5: maka income nya gamay rag ligas ang sweldo sa employment na work

Interviewer 4: ug imong I kompara ang price sa gas ang sauna ug karon unsa may
deperensya imong ma sulti? Sa imong sitwasyon

Participant 5: aw sauna nga 50 palang ang gas dako jud siyag mahimo dako syag
epekto kay maka save ka maka save kas gastos, biyahe kada deliver
nimo pero karon medyo ni mahal jud ang gasoline medyo dako jd
imong budget ihatag nimo ana kaysa katong gasoline wala pa ni taas
mo allocate jud kag budget.

Interviewer 4: unsa ang mga hardship na imohang nadawat as a food panda rider ug
unsay nakapadayon nimo?

Participant 5: lisud jd ang ulan dae.

Interviewer 4: unsa may nakapadayon nimo?

Participant 5: ang pursigido lang jd manginabuhi

 92

Interviewer 4: unsa may ganahan nimo na ma bag o sa mahitabo sa imong trabaho

karon?

Participant 5: unta taas taasan na nila ang rate nila sa delivery fee.

Lapu-lapu City 6

Interviewer 1: Goodmorning kuya I am ria sarsonas. Researcher ko from Saint Louis

College-Cebu. Mag Interview ko nimo. Before we start, may I ask for
your consent na mag audio record. What is your name kuya?

Participant 6: Elmer Noy

Interviewer 1: how old are you?

Participant 6: 39

Interviewer 1: how long man have you been working as a foodpanda rider

Participant 6: dugay na oy siguro mga 2 years na

Interviewer 1: aw dugay na diay kuya so like nakaabot ka katong pagsaka sa gasolina

ug katong pag war. Unsa may reaction nimo kuya katong pagsaka sa
gasolina

Participant 6: syempre nadismaya gamay kay ang among income dapat nga maul isa
among pamilya kay mabawas bawasan ba. Tungod sa gasolina

Interviewer 1: unsa man imong naexperience ato kuya during that time katong nitaas
ang gasolina.

Participant 6: mao lagi murag na dismaya ko kay oh

Interviewer 1: nadismaya.. nya kuya nakahuna huna ba ka nga undang sa imong

trabaho tungod sa pagsaka sa gasolina.

Participant 6: wa man tay mahimo na mao say kuan sa ilang gasolina na mutaas,
trabaho gihapon

Interviewer 1: how did the oil price hike affect your income and daily expenses.
Giunsa man pag apekto sa imong pang adlaw adlaw na panginabuhi.

Participant 6: dakog epekto uy, sa kanang pang income sa adlaw adlaw na dakog
epekto sa amoa panginabuhi mabawasan ug dako tungod sa pagtaas sa
gasolina

Interviewer 1: unya ang traffic kuya giunsa man sya pagkaapekto nimo as a
foodpanda rider.
 93

Participant 6: ang traffic, motor raman mi. Makalusot lusot man gihapon, di man
ingon nga gawas sa naay madisgrasya. Ah okay raman gihapon. Diri ra
sa lapu lapu ha. Sa cebu murag traffic gyud to.

Interviewer 1: traffic jud didto. Lahi lahi mag experience gud. Nya kuya moprovide
ba ang company ug gas allowance ninyo?

Participant 6: wala wala

Interviewer 1: if dili kuya, kanang unsa may gibuhat nimo para mabawi nimo imong
pangpalit sa gas

Participant 6: sa akong load, pila manang atong kuan. One month akong giload. Unli
na sya, unli call. Nya sa akong gasolina, akong motor makatipid tipid
hinuon. Di man pud kas ug gasolina ang akong motor.

Interviewer 1: weekly ka magpatubil kuya?

Participant 6: dili. Kuan, taga adlaw

Interviewer 1: mga pila man pud imong matubil taga adlaw sukad atong nitaas ang
gasolina

Participant 6: kato akong itubil sauna nga 150, mahimo nag 250. Dako syag effect.

Interviewer 1: unya unsa paman laing problema nimo na naencounter aside sa mga
napangutana na wala namo napangutana.

Participant 6: ah wala raman

Interviewer 1: unsa man ang mga benefits nimo kuya na mareceive as a foodpanda
rider?

Participant 6: wala man, freelance man gud mi maam.

Interviewer 1: unya unsa may motivation nimo kuya?

Participant 6: motivation sa?

Interviewer 1: motivation nimo being a food panda rider. Unsa may nagmotivate
nimo para makaya nimo.

Participant 6: ah pamilya

Interviewer 1: nya mao rana imong work karon kuya?

Participant 6: oo, mao ra.

Interviewer 1: nya enough ra na sya para makaprovide sa imong family?

 94

Participant 6: kung hunahunaon maam kulang gihapon maam. Usahay ang gasolina
mo taas, dili sya parihas sauna nga barato ba. Karon kay taas ra kayo
hinuon. Mao nang medyo nakuan ang among pamilya.

Interviewer 1: ug imong icompare kuya katong nitaas ang gasoline sauna unya karon
kay medyo ni ubos ubos na sya kay diba sauna gyud kay nitaas jud
kaytong pag increase ato, unsa may difference ang nakamake ato sa
imong situation compared sauna ug karon.

Participant 6: sa ako maam murag parihas lang sya maam kay katong sauna na ning
ubos pud, taas pud syag plete. Karon ni taas nya ni gamay pud ang
plete sa foodpanda.

Interviewer 1: so sauna, nitaas ang gasolina, dako pud mig plete. Karon nigamay ang
gasoline, nigamay pud ang plete. So same ra gyud noh, mo matter
gihapon sya sa gasoline.

Participant 6: oo

Interviewer 1: unya kuan kuya, last question. If ikaw pabut-on, unsa man na change
ang imong ganahan mahitabo para sa imong current work system na
makapabenepisyo sa imohang pagkarider.

Participant 6: dapat katong sauna na pletehan, ibalik nila. Kaysa karon na mahal na
baya ang gasoline. Ibalik nalang ta to ang plete katong parihas sauna.

Interviewer 1: okay kuya, mao ra to kuya. Thank you kuya.

Lapu-lapu City 7

Interviewer 1: Good morning kuya, I am Ria Sarsonas, a researcher from Saint Louis
College-Cebu. And then, before magstart ta sa atoang interview, mag
record ta. Okay ra nimo?

Participant 7: ah sige

Interviewer 1: So kuya, what is your name?

Participant 7: Narciso Enberyo.

Interviewer 1: so how old man are you kuya?

Participant 7: 42

Interviewer 1: how long man have you been working as a foodpanda rider?
 95

Participant 7: kuan pa mga 1 year pa ko ari kay grab man gyud ko gikan.

Interviewer 1: kanang katong sa pagsaka sa gasoline kuya, unsa may reaction nimo
ato?

Participant 7: syempre naguol mi mga rider kay makwaan man among income sa gas.
Dako mag mabawas ba.

Interviewer 1: unya unsa man imong experience ato kuya like uban nimo na
experience.

Participant 7: ah kuan, budget permi. Kuan kayo sa budget ba, apiki. Oh maglisod mi
kay mabawasan ang income tungod sa gasoline.

Interviewer 1: Unya kuya nakathink pud ka kuya na muundang as a food panda rider
tungod atong sa pagsaka sa gasolina?

Participant 7: wala ra sad kay wala nay laing ma trabahoan nya di na ganahan
manrabaho kay free raman gud among oras sa food panda. Mao ra
gyud nang amoa.

Interviewer 1: kuya pwede mo ask ngano ni switch ka from grab to food panda?

Participant 7: kuan man, naundang ko sa grab kay niuli man kog probinsya. Nya
kuan naman sad, on-hold akoa pero hapit na ko ma reinactivate sa
grab.

Interviewer 1: so if mareactivate ka, mubalik kag grab kuya.

Participant 7: depende nalang ni. Kay pwede raman gud duha pero byaheg panda,
grab ana. Panda nalang, adjust nalang.

Interviewer 1: nya kuya kanang giunsa man pagkaaffect sa pagtaas sa gasoline sa

imong income ug sa imong daily expenses?

Participant 7: Dako kaayog deperensya. Kay gawas pa sa gasoline, ang mga

maintenance kay mahal man sad. Sa motor ba nya sa tanan man gud
nya mubawas sa budget.

Interviewer 1: nya nag traffic kuya giunsa man sya pagkaaffect sa imo?

Participant 7: dako sad kaayog impact ang traffic kay madelay man ang delivery nya
miskina mabooking na, dili nalang mabutang kay madugay man ka sa
traffic. Nya moconsume sad ang gasoline kay dugay pa maabot.

Interviewer 1: nya ari ra ka sa lapu-lapu kuya?

Participant 7: kasagaran kay lapu-lapu lang kay foodpanda raman ako

Interviewer 1; nya muprovide ba ang company ug gas allowance?

 96

Participant 7: wala mana siya.

Interviewer 1: if dili kuya, unsa man imong gibuhat para mataplan ang imong kwarta
na gipamalit sa gas.

Participant 7: kuan nalang kanang diskarte nalang sa imong byahe. Nya dili nalang
mag sigeg dagandagan ba. Mudagan lang ka kanang nay booking para
dili mausik. Ana.

Interviewer 1: if you don’t receive any orders kuya, unsa pud usually imong buhaton?

Participant 7: ah tambay lang.

Interviewer 1: ah tambay lang? Ari ra ka magtambay ya, or naa pay lain?

Participant 7: naa pay lain

Interviewer 1: unsa pamay uban problem na imo naencounter aside sa akong mga
napangutana na question as a food panda rider?

Participant 7: kuan raman kasagaran kana ramang mga delay bitaw sa location sa
costumer nya dugay ang costumer moabot pud nako. Nya waiting
iyang time nako nya taas kayo ba. Kana gyud sya ang number 1.

Interviewer 1: makaaffect pud sya sa inyong performance kuya.

Participant 7: oo, makaaffect pud na siya kay madelay sad ka sa imong delivery nya
usahay gud naa may double booking, triple, unya madelay ang uban.
Kay ang first booking nimo waiting kag 20 minutes, syempre musamot
nag kadugay.

Interviewer 1: unsa man ang mga benefits nga imong mareceive as a food panda
rider?

Participant 7: wala man gyud miy benefits na ma kuan. Kana ra gyung mga
incentives usahay, kanang depende sa panahon ba. Kanang nay ihatag
na extra na incentives.

Interviewer 1: kanang mga tip kuya makatabang sad na nimo kuya?

Participant 7: oo, naa gyuy tip hinuon. Mao ra gyud nay us ana makatabang sa
expenses ba.

Interviewer 1: unya unsa may motivation nimo kuya? Kanang para mukayod.

Participant 7: estudyante. Naa man gud koy college gud anak nya paningkamutan
ban ga makahuman ug eskwela kay duha man kabuok na

Interviewer 1: usa ra kabuok imong anak ya?

 97

Participant 7: kuan upat nya college nya grade 12 na duha.

Interviewer 1: nya if imong icompare ang oil sauna nga taas kayo sa karon na medyo
ni kalma kalma na, unsa may difference na nakita nimo?

Participant 7: arang arang nalang gyud kay nakuhaan man gamay ang expenses sa
gas, madugang na sa income ba.

Interviewer 1: last na ni kuya. Unsa may ganahan nimo na mahitabo sa imong work
system na makabenepisyo sa imo ug sa mga other food panda riders.

Participant 7: siguro kana gyung medyo patas an ginagmay ang delivery. Nya ang
costumer sad, kumbaga ang ilang app bitaw nga di sila maglisod kay
usahay gud maglisod man silag booking gud nya ang ilang location dili
nila makita sa kuan bitaw maong masayop hinuon. Mahasol na sa
amoa ug sa ila gud.

Interviewer 1: kana ra kuya. Thank you kayo.

Lapu-lapu City 8

Interviewer 1: Good morning kuya. I am Ria Sarsonas, researcher ko from Saint

Louis College-Cebu. Nya ang among research kay all about sya sa
pagsaka sa oil price nya giunsa sya pagkaaffect sa mga foodpanda
riders. Nya before mi magstart kuya kay nagrecord mi kuya, okay
raman kuya sa? Audio raman sad kuya.

Participant 8: oo

Interviewer 1: What’s your name kuya?

Participant 8: Ronel

Interviewer 1: Nya how old are you kuya?

Participant 8: 32

Interviewer 1: nya how long have you been working as a foodpanda rider man?

Participant 8: Mga 1 year naman siguro?

Interviewer 1: pero before ato kuya unsa may work nimo?

Participant 8: kuan ko, grab ko.

Interviewer 1: grab ka so ni transfer kag grab to food panda?

Participant 8: oo
 98

Interviewer 1: okay, katong pagsaka sa gasoline kuya unsa man imong reaction ato?

Participant 8: lisod kayto kay kanang gamay rag plete ba. Gamay rag delivery fee.

Interviewer 1: unya unsa man ang imong mga naexperience katong sa pagsaka sa
gasoline.

Participant 8: kanang among kita, mas nilabi ang among kuan sa gasoline kay
tungod sa gamay ra mig booking unya dako man ang gasoline. Nya
ang panda man gud kay bisag asa ra ka birahon ba di parihas sa grab.
Kung diri ka tambay, diri ra gyud ka unya ang sa panda kay bisag asa
man ka kwaon. Kung diri ka, pwede man ka kwaon sa laing lugay.

Interviewer 1: so automatic diay sya kuya? Dili ka makapili?

Participant 8: oo

Interviewer 1: nya kato na time kuya nakahuna huna ba ka na muundang ug trabaho

tungod sa pagsaka sa gasoline?

Participant 8: aw wala ra pud kay kanang wala may laing pangitaan.

Interviewer 1: nanginabuhi gyud. Nya ang pagsaka sa gasoline, giunsa man sya pag
affect sa imong income ug daily expenses.

Participant 8: kuan kanang. Hahhaha. Unsa to dae?

Interviewer 1: giunsa man pagkaapekto sa oil price hike ang imong pang adlaw nga
gastusin. Ing ana.

Participant 8: dako syag epekto sa akong kuan kay gamay nalang man akong
mahatag sa akong pamilya. Gamay na siya unya kanang maggahin man
gud mi ug full tank namo nya gamay ra ug lagyo imong kwaon. Nya
usa ra imong kwaan ug booking didto icm nya na aka diri maribago.
Nya ang imong hatdan naa rad ira nya 29 ray plete. So mas nadako ang
kuan sa iyang—

Interviewer 1: dili diay sya mo matter kuya sa imong location, sa kuan? So fix na
gyud diay ang iyang price.

Participant 8: dili dili, ang delivery niya from the store dayon sa customer. Bisag asa
pa na ang kuan, bisag asa pa ka located, pananglitan naa ko diri nya
ang booking naa didto sa kuan. Dili na kwentaduhon ang distance. Oh
mao na sya mas mudako ang gasolina na maconsume.

Interviewer 1: nya ang traffic kuya giunsa man sya pagkaaffect nimo?

Participant 8: okay raman kay makalusot lusot raman gud mi.

Interviewer 1: dili ra kaayo traffic aris lapu-lapu kuya?

 99

Participant 8: traffic gyud kaayos tanan diri sa basak. Nya di man kaayo ko maabot
didto kay kasagaran nakong booking hinuon mag aari ari ra hinuon.
Usahay didto sa Grand Mall nya magbalik balik ra pud diri. Di parihas
basak ba. Mao na sya na okay ra man.

Interviewer 1: nya moprovide ang company ug gas allowance kuya?

Participant 8: dili.

Interviewer 1: unsa man imong gibuhat para mataplan ang imong gigasto para sa gas?

Participant 8: wala ra man. Kay ang panda man gud maam kay oras sya ba.
Pananglitan ang imong gikuha na oras duha ka shift, tag upat upat ka
oras. Kanang walo ra ka oras, pananglitan wala sad kay bookings ana,
di mana mapugos namo.

Interviewer 1: wala moy mainyo ana kuya?

Participant 8: naa kato rang plete

Interviewer 1: mao ra? Walay labot ang inyong hours kung pila mo kaoras gatrabaho?

Participant 8: wala

Interviewer 1: ang plete ragyud ang inyo?

Participant 8: oo

Interviewer 1: nya per ride kuya pila man sad ang mainyoha? Tanan jud?

Participant 8: kanang plete, pero dili sya tanan. Ang among makita kay naay tag 29,
39 ana raman sa usa ka ride

Interviewer 1: nya if wala kay mga orders unsa may usually buhaton nimo?

Participant 8: ang sa panda, monitify siya ba na if wala kay booking in 18 minutes,

pabalhinon kag laing area.

Interview 1: aw ana diay na kuya? Karon pako

Participant 8: oo, oo

Interviewer 1: unsa pamay ubang problems na imong naencounter na wala namo

naingon dinhi, as a food panda rider

Participant 8: wala raman kana ramang mga customer.

Interviewer 1: unsa may na asa mga customer kuya?

Participant 8: usahay dili maabot, kana bang i-no show ang pagkaon ba.
 100

Interviewer 1: kanang mga scam?

Participant 8: oo kanang ing ana ba. Pero iuli na namo sa vendor. Nya ma deduct-can
man gihapon mi. Pananglitan gihatod namo ana nya maalkansi mis
gasolina kay pananglitan diri nya muadto pakog mactan nya i-no show.
Nya ibalik diri. Nya imong plete na ana 12. Tagaan kag 12. Nya gaana
ana gud ka. Alkansi gyud ka.

Interviewer 1: if dili ireceive sa customer, 12 ra inyong plete ana

Participant 8: oo

Interviewer 1: unsa man na benefits imong nareceive kuya as a food panda rider?

Participant 8: wala silay kuan. Usahay kay naa silay mga gasolina gasolina na
discount. Ing ana ra

Interviewer 1: unsa may motivation nimo kuya?

Participant 8: sa pagka karon dili gyud kini akong kuan, ganahan ko na naa gyud
kong akoang kaugalingon negosyo. Naa man sad koy akoang kuan
kanang souvenir ba item.

Interviewer 1: bali sideline?

Participant 8: oo

Interviewer 1: if imong icompare ang oil price sauna kuya katong taas kaayo ug karon
na medyo ni kalma kalma na

Participant 8: nindot na unta to na niubos ubos siya. Karon kay, karong niubos na ang
gasolina, minus naman pud ang booking

Interviewer 1: unsa na booking kuya, ang order or ang delivery fee?

Participant 8: ang order. Gamay nalang ang order mao na nga mao mao ra gyud
siguro. Nabawi pud sya na wa napud sya moorder. Nya kato pud
ningtaas, daghan napud siya.

Interviewer 1: last question kuya. Karon sa imong work system, unsa man imong
ganahan ma change kung ikaw pabut on, para makabenefit nimo ug sa
ubang food panda riders.

Participant 8: ha? Hehe unsa gani tong pangutana dae? Samoka HAHAHAHAH

Interviewer 1: kanang karon kuya unsa man imong ganahan machange kung ikaw
pabut on sa imong work system karon para makabenefit nimo ug sa
ubang food panda. Kanang makabenepisyo ninyo ba
 101

Participant 8: sa akoa? Aw kung ako pabut on siguro sa system siguro sa panda

siguro kay kuan pananglitan sama an asa ako nang giingon, diri ka nya
didto booking

Interviewer 1: dapat iapil pud nila noh? Ang imong location ug ang location sa store.

Participant 8: oo, ing ana ba kay lugi naman gani daan diri ka nya didto. Nya imong
hatdan 29 ba ron. Nya pila ray kuan nya ang gasolina makwaan pud.

Interviewer 1: pero makaginansya rapud mo ana kuya? Dili pud kaayo—

Participant 8: kuan sya mukita sad kag mga tag 300 ang kuan nya usahay pud ug
mukusog maka 500 pero sauna mo libo pud. Ana

Interviewer 1: mao ra to kuya. Salamat kaayo kuya

Cebu City 1

Interviewer 2: Good morning kuya. I’m Kirstine C. Lumapas. We are researchers

from Saint Louis College-Cebu. Before we start, may I ask for your
consent na mag record ra kuya audio record.

Interviewer 1: okay ra kuya?

Interviewer 2: So first kuya we would like to ask your name.

Participant 1: Elmer Rosales

Interviewer 1: Kuya?

Participant 1: Elmer Rosales

Interviewer 2: Pila imong edad kuya

Participate 1: 35

Interviewer 2: So, sa nahitabo nga oil price hike kuya what was your reaction sa
katong diba nikalit man tog saka ang oil price. Unsa imong na huna ato
na time

Participant 1: wala ra

Interviewer 1&2: wala ra?

Participant 1: Mao naman jud na iyang kuan musaka man gyud. Musaka ug muubos.

Interviewer 2: Nya.pagsaka sa oil price kuya unsa imong na experience? Naglisod ba

kay kanang mas dako imong bayrunon sa gas ato na time
 102

Participant 1: Mangita man sad kog naay mga barato barato

Interviewer 2: asa sad ka makakitag mga barato kuya

Participant 1: Bisag asa raman mi padung kay pananglitan ang mandaue mahal nya
adto sa south barato

Interviewer 1: Nya mutravel pajud ka padung south kuya?

Participant 1: naa may, naa may panahon nga adto na area. Pero ug matumnan ang
area nga adtos mahalon, magpatubil nalang jud. Gamay ramag
diperensya sad

Interviewer 2: naka think sad ka kuya nga mo quit ka as a food pa da rider tungod sa
nahitabo. Tungod sa oil price hike.

Participant 1: ah wala ra

Interviewer 2: ah wala ra. Ganahan ra sad ka na mupadayon kuya.

Participant 1: Ganahan. Mao man akong ganahan, magsuroy suroy sa kalsada

Interviewer 2: how did the oil price affect your income and daily expenses kuya?

Participant 1: Gamay ramag dipirensya.

Interviewer 2: gamay rag dipirensya kuya sukad nisaka ang gasolina? Karon kay
naulian naman. Katong sauna kuya nisaka man to sya

Participant 1: gamay ra gyud ang dipirensya kay tagsa raman ko magpagasolinag

mahal kay ari man ko mangitag baratuhon. Naa paman gyuy ubos. Ang
uban mo 80, ang uban mo 70 pa man kapin.

Interviewer 2: asa sad ka tig pagasolina kuya

Participant 1: depende, petron, bisag asa kung asa ko ganahan kung asa barato.

Interviewer 1: kuan diay na kuya kanang diba ang usahay ang motor naa man jud nay
specific na gasolina.

Participant 1: ang akong gasolina kay di man pud nako ipahubas. Magpatubil ko
kasagaran 1.5, 1.6 para di kaayo mo kuan ang motor.

Interviewer 1: maguba

Participant 1: oo

Interviewer 2: how does traffic affect you as a food panda rider. If traffic kuya unsay..

Participant 1: aw kana mura jug laay ang byahe

 103

Interviewer 1: unsa man sya makaaffect sa imong oil kuya diba kay traffic kaayo mas
muconsume man jud syag oil

Participant 1: aw dili raman. Langay lang sa pagdeliver. Mao nay kuan ana

Interviewer 2: does the company provide gas allowances during the oil price hike?

Participant 1: wala

Interviewer 1: if no kuya, what do you do to compensate your gas expense

Participant 1: wala pasagdan ra kay amoa raman jud na kay freelancer raman mi. Di
man mi kabuot. Depende nila ug sila muhatag. Di mi kabuot kay
freelancer raman gud mi gud

Interviewer 1: pero di jud sila muhatag kuya?

Participant 1: dili

Interviewer 2: sukad sukad wala gyud? Then, if you don’t receive any orders kuya
what do you usually do.

Participant 1: paduol sa mga kuan pariha aning IT ug Ayala. Mao ramay kusog na
order. Kusog na mga tindahan. Daghan mag tindahan

Interviewer 1: so magstandby raka

Participant 1: paduol, ig paduol naa namay, masudlan man dayon.

Interviewer 2: what are the problems you encountered aside from the questions asked.
Sa among napangmention kuya naa kay problem na ikashare na grabe
gyud nakaapekto sa

Participant 1: kani rang traffic mao ra na kay bisag unsang kuan traffic man gyud
problema lisod kaayo

Interviewer 2: so next kuya kay what benefits do you receive as a foodpanda rider

Participant 1: insurance gikuanan mi pero mubayad raman gihapon mi sa kuan

Interviewer 2: unsa sad na mga insurance kuya

Participant 1: sa kaning sa pagbyahe namo kay adto mi muhatag sa cebuana

Interviewer 2: what is your motivation being a foodpanda rider

Participant 1: aw malipayon ra mao ra

Interviewer 2: naa kay pamilya ya? Ingon ana

Participant 1: naa unta pero patay naman

 104

Interviewer 2: sorry kaayo kuya

Participant 1: way kaso na oy dawat raman

Interviewer 2: pero lipay jud karon kuya karon sa imong occupation

Participant 1: aw oo kay nalingaw raman kog suroy suroy sa kalsada kay sa

pagkagamay nako mao man akong pangandoy nga malibot ang cebu.
Mas labaw pas libot karon.

Interviewer 1: nya dako ra pud ang income nimo kuya

Participant 1: aw igo raman sad gihapon gud kay ang pinakaubos nako nga kita kay
500 ang walo ka oras. Pinakaubos na na. Pero kasagaran 800. Mao na
kasagaran otso

Interviewer 2: ang pinakadako nimo kuya?

Participant 1: aw libo

Interviewer 1&2: wow

Interviewer 2: mga unsa man sad nang adlawa, kanang mga holiday?

Participant 1: kasaragan domingo ug sabado. Ug pariho atong valentines day

Interviewer 1: If you compare the oil price hike then and now, what difference did it
make in your situation?

Participant 1: gamay rag dipirensya oy kay di man sad kayko mukuan ug mahal kay
mangitag barato nya karon murag ang diperensya ₱10 raman siguro
karon ug katong pagsaka.

Interviewer 2: okay kuya. Closing questions na ni namo kuya.

Cebu City 2

Interviewer 2: Good morning kuya, I am Kirstine C. Lumapas. A researcher from

Saint Louis College-Cebu sa Maguikay. Before we start, nag audio
record mi kuya, its okay. May I ask your name?

Participant 2: Elard Caballero maam

Interviewer 2: how old are you kuya?

Participant 2: 38

Interviewer 2: how long have you been working as a foodpanda rider

 105

Participant 2: almost 3 years

Interviewer 2: so nakaabot jud ka atong nisaka ang gasolina

Participant 2: yes maam yes maam

Interviewer 2: nya katong sang sa odette diba taas man kaayo ang saka sa presyo

Participant 2: yes maam

Interviewer 2: what was your reaction sa sudden increase in oil price kuya. Unsa
imong reaction na hala nisaka ang gasolina

Participant 2: kuan na nakuyawan na musaka pajud syag maayo para maglisod nami
ug makaincome ug makakita ug tarong tungod sa pagtaas sa gasolina.
Unya gawas ana naa say mga kuan na hinay among booking,
maapiktuhan gyud mi.

Interviewer 2: okay kuya. Then next kay what did you experience during the oil price
hike as a foodpanda rider.

Participant 2: dako kaayo naexperience nako about sa pagsaka sa gasolina kay

naapiktuhan man mi. Income namo muubos. Muhinay ang kuan,
gadepende ra sa booking. Unya tungod sa pagsaka sa gasolina,
maglisod mig recover

Interviewer 2: did you ever think of quitting your job kanang muundang ba.
Nakahuna huna ka nga muundang as a foodpanda rider

Participant 2: oo tungod sa pagsaka sa gasolina pero akong gi timbang timbang. Mas

priority man nako akong family kesas uban pa. Mao nang bisag lisod
kaayo, akong nalang gipadayon.

Interviewer 2: how did the oil price affect your income and daily expenses

Participant 2: sobra ug nakaapekto jud siya

Interviewer 2: naa kay pamilya kuya?

Participant 2: yes maam naa. Dako jug epekto ang pagsaka sa gasolina kay ang
among pang adlaw adlaw nga panginahanglanon, makwaan siya kay
mapunta sa gas

Interviewer 2: how did traffic affect you as a food panda rider?

Participant 2: usa sad na kay tungod sa traffic dugay mi maabot sa among

distinasyon sa pagdeliver or sa pag pick up sa among booking.
Makwaan sya ang gas

Interviewer 2: does the company provide gas allowances katong nisaka ang gas
 106

Participant 2: naa sya mga kuan kanang naa mi mga porsyento sa mga gasolinahan.
Naa mi 5% na discount sa amoang kuan

Interviewer 2: nya enough na sad to sya ya na makwaan kwaan gamay imong kuan

Participant 2: makatabang sad siya

Interviewer 2: if you don’t receive any order, what do you usually do.

Participant 2: balay haha

Interviewer 1: dili sad ka magstandby kuya

Participant 2: dili kay naa may pamilya naay trabahuon na sideline

Interviewer 2: dili sad na mahitabo kuya na walay order sa usa ka adlaw? Sunod
sunod na jud na sila kuya?

Participant 2: naa jud na siya. Pero naay higayon na muhinay siya, depende ra jud.

Interviewer 2: what are the problems you encountered aside from the questions asked

Participant 2: mao naman to tanan. Related raman sad sa among trabaho ang inyong
mga pangutana.

Interviewer 2: what benefits do you receive as a foodpanda rider

Participant 2: income para sa family makabenepisyo jud siya

Interviewer 2: what motivates you to be a foodpanda rider.

Participant 2: family.

Interviewer 2: naa kay mga anak kuya?

Participant 2: oo duha kabuok 13 ug ang usa kay 10.

Interviewer 2: if you compare the oil price then and now, what difference did it make
in your situation.

Participant 2: mas arang arang karon kay ni ubos ubos naman sya kontra sa katong
mga niagi nga mga tuig nga taas kaayo. Di man gyud nato makuan kay
usahay mubos saka. Bintaha bintaha karon

Interviewer 2: last nani kuya. Closing question namo. What change do you want in
your current work system.

Participant 2: sa pagkakaron ang akong masulti kuan kanang stable ra. Sa food panda
lang sa ko kay kuan man diri man ko nakuan na trabaho. Taga diri
raman ko cebu city
 107

Cebu City #3

Interviewer 1: Hello Kuya, ako si Ria Sarsonas researcher ko sa Saint Louis College
Cebu. Kanang before mi mo sugod pwedi mi like mag audio record?

Participant 3: Okay ra

Interviewer 1: Unsa imo name kuya?

Participant 3: Jerry

Interviewer 1: unya imo age?

Participant 3: 34

Interviewer 1: Nya kanang dugay naka nag work as foodpanda rider kuya?

Participant 3: Kuan 2 years

Interviewer 1: so naka abot ka atong ni saka oil price hike, katong nag taas ang
gasolina?

Participant 3: Oh

Interviewer 1: So first question nako kuya kay unsa imo reaction katong ni increase
ang oil price? katong dako gani kaayo ug increase?

Participant 3: Apektohan jud. Gamay ug kita

Interviewer 1: Unsa man imo na experience ato during that time kuya?

Participant 3: Aw kinahanglan taas jud ka oras biyahe-an para mo kita sad ka kay ug
mokuha lang ka ug pila ka mga 8 hours gamay ra man jud tawn kay
ang gasolina mo tres 300 kapin man imo bali usa ka adlaw nimo
biyahe kaysa karun mga 200 na lang kapin

Interviewer 1: Unya naka hunahuna baka kuya na mo quit sa imong pagka foodpanda
tungod ato na time?

Participant 3: aw wala ra kay in ana mn jud na tungod man gud to sa gubat gud

Interviewer 1: Ah tungod ato sa Russia

Participant 3: mao man to na aww mas okay ra mn jd agwanta lang

Interviewer 1: unya gi unsa man siya pag affect sa imong income ug expenses sa
imong pangadlaw adlaw?
 108

Participant 3: Naka kuan jd nakuhaan jd mga dosintos kay mahal man jud to mga
ochinta kapin nya diperensiya jud ug mga dosintos taga adlaw

Interviewer 1: Nya kanang how does traffic affect you as a foodpanda rider? Diba like
traffic kaayo nya ang gasolina mahal na ofcourse mo kaon jud na ug
gasolina

Participant 3: Usahay sapoton ka

Interviewer 1: Nya mo provide ba ang company ug gas allowance ninyo?

Participant 3: wala

Interviewer 1: If dili kuya kay unsa may buhaton nimo para matabunan gani ang
imong gas expense? Sa imong gastos diba imo mana jud own money
igamit no? unya unsa man imo gibuhat kuya para ma taplan gani kato
na time na taas kaau presyo sa oil?

Participant 3: mao ra to biyahe na tig 12 hours ana lang

Interviewer 1: so kanang compared before kuya katong wala pa kaayo ni taas ang oil
less imohang-

Participant 3: Medyo okay okay ra ang kita pero in ana man jud na mo saka mo os-os
mn gyud

Interviewer 1: Nya if you don’t receive any orders kuya kay what do you usually do
man? If hinay ra

Participant 3: Tambay tambay lang no choice

Interviewer 1: unya asa ra man sad ka dapit tambay kuya?

Participant 3: diha ra anha sa san carlos kay landung anha rako kay

Interviewer 1: anhi ra jud ka na place?

Participant 3: anha ra man ko mag uli an sa talamban di anha rako sa duol

Interviewer 1: Nya what are the problems that you encountered aside from the
questions asked? Uban problema nga wala nako napangutana as a
foodpanda rider

Participant 3: kuan ra mn naa gyud mga problema ginagmay basta ah kana about na
lahi na sa- di na part sa foodpanda unsa man

Interviewer 1: ay as a foodpanda rider

Participant 3: ang problema?

 109

Interviewer 1: oh

Participant 3: Okay ra man panda kay freelance man gud siya wala amo ka ba

Interviewer 1: Unya what benefits man do you receive as a foodpanda rider?

Participant 3: aw wala ra gyud kay freelance mani amoa nya walay sss. Insurance ra
naa

Interviewer 1: asa mn sd imo insurance kuya?

Participant 3: naa ra sa apps ra

Interviewer 1: kay pareha atong gi interview namo ganiha ana siya sa cebuana

Participant 3: sa motor man jud na sa rehistro

Interviewer 1: nya unsa man imo motivation kuya?

Participant 3: kanang na improve? Unsa man

Interviewer 1: ay kanang motivation nimo as a foodpanda rider? Ngano ganahan jud

ka mo padayun?

Participant 3: okay ra ug kita nya relax relax man ang imporatante amping lang ig
karsada na. Walay amo, walay mag buot

Interviewer 1: Unya if you compare the oil price hike then and now, what difference
did it make in your situation?

Participant 3: Karon nakadiperensya kay okay ra man run kay sakto ra man gasolina
60 kapin ra man makatubil kag 150 duha nana ka litro kapin kaysa
sauna usa ra ka litro kapin dako ug diperensya

Interviewer 1: Nya closing question namo Kuya. Despite the hardships of being a
foodpanda rider what has driven you to -

Participant 3: Unsa man nga? Minus kayo ko English gud hahaha

Interviewer 1: Unsa may despite lisod ang pagka foodpanda rider unsa may
nagpadayun nimo?

Participant 3: Sa trabaho sa foodpanda okay ra jud siya may ra man ug kita sa ako,
lagi ako sad disi-otso man gud usahay gipit gyud ana, pero di man jud
ka ma gipit basta foodpanda mo kita man jud kayud ra ka okay ra pero
ug saktan mo ug mga sugal-sugal aww permi jud ma bulsa

Interviewer 1: unya last kuya, what change do you want to happen in your current
work system? Kanang unsa man imong gusto mahitabo sa imohang
trabaho karon para maka benepisyo sa imo if papilion ka
 110

Participant 3: Ay okay ra man ko ron, sauna ga merchandise man ko dugay pero

minus man pila ra man to dugay dugay sad to mga 7 years aw mas
okay ra ron kay makita man gyud basta dili lang maputol ang karsada
haha

Interviewer 1: Thank you kayo Kuya!

Cebu City 4

Interviewer 1: Before mi mag start kuya kay nag audio record mi, Okay ra?

Participant 4: Oo.

Interviewer 1: I am Ria Sarsonas, researcher ko sa Saint Louis College-Cebu and

then mag ask mig interview questions nimo. So, first is what’s your
name kuya?

Participant 4: Ryan

Interviewer 1: How old are you kuya?

Participant 4: 29.

Interviewer1: How long have you been working as a Foodpanda rider?

Participant 4: 1 year and 2 months.

Interviewer 1: So nakaabot jud ka atong nisaka jud ang gasolina?

Participant 4: Oo.

Interviewer 1: So kuya, unsa may reaction nimo katong nisaka ang gasoline?

Participant 4: Ahh kuan lang, normal raman jud na sa mga taw nga makita jud nga
musaka ang presyo jud. So lisod jud kaayu siya kab-uton og kanang
pagpalit sa imong... Ang pag budget nimo ba, maglisod kag kanang
koan sa imong budget gani about sa kita nimo as a rider gani. Lisod jud
kaayu diba.

Interviewer 1: What did you experience man during the oil price hike? Unsa man
imong na experience na nakaapekto jud sa imoha?

Participant 4: Oo, kanang nakaaffect jud sa akong kita nako, maglisod nako og... I
mean, dili jud kanang lisod kaayu na lisod jud ha, kanang lisod lang
jud e budget sa kita og sa gasoline

Interviewer 1: Nya kuya naka think ka na mo undang ka as a Foodpanda rider tungod

atong pagsaka sa gasoline?
 111

Participant 4: Ahh dili man, wala man ko maghuna huna ana nga mo undang. Ako
kay nipadayon lang jud ko, process lang jud.

Interviewer 1: How did the oil price hike affect your income and daily expenses?

Participant 4: Sa akoa noh, as koan... dili man kaayu makaapekto sa akoa ang
pagsaka sa gasolina kay single paman gud ko. Wala koy anak.

Interviewer 1: So imo rang ge buhi imong kaugalingon?

Participant 4: Oo, kanang sa akoa rang kaugalingon ang budget ba. Mao raman na
akoa, nya di man kaayu ingnon sad nga grabe ko mugasto pud. Normal
rana sa akoa na nisaka ang presyo sa gasolina, ang akoa lang naa koy
income taga adlaw lang, mao rana akoa.

Interviewer 1: How does traffic affect you as a Foodpanda rider kuya?

Participant 4: Kapoy.

Interviewer 1: Ge unsa man pagkaapekto ani imong gasolina kuya? Pananglitan if

traffic kaayu, mo kaon man jud na og dako sa gasolina.

Participant 4: Oo, mag anam anam lang jud ko og dagan para di kaayu kas sa
gasolina. Pero kani akong motor kay di man kaayu ni sha kas og
gasoline jud kay carborador mani.

Interviewer 1: Does the company provide gas allowance?

Participant 4: Wala.

Interviewer 1: If no kuya, unsa man imong ge buhat ato para mataplan gani ang
imong dako nga gasto sa gas?

Participant 4: Koan ra, about ra sa kita. Sa kita rajud sa Foodpanda nako, wala man
jud kaayuy naka refund nako of pila diha, wala raman.

Interviewer 2: Nya pagsaka sa gas kuya, nisaka sad ang delivery charge sa
Foodpanda app?

Participant 4: Ah wala, niubos na hinuon ang presyo. Pero ok raman sad kay sa karon
nibalik raman sad, nabawi ra karon.

Interviewer 1: Kuya, if wala kay orders kay mag unsa raman ka?

Participant 4: Tambay lang, ay inani ra. Maghuwat sa booking kung unsa oras
maabot hahaha.

Interviewer 1: Nya kuya unsa pamay uban problem na imong na encounter as a

Foodpanda rider na wala namo na pangutana?
 112

Participant 4: Ah mga pangutana na wala na mention? Kana ra about sa conflict sa

mga customer. Makiglalis, naay scam, ma return ang pagkaon.

Interviewer 1: Nya kas pud sa gasolina kuya no?

Participant 4: Oo, kas sa gasolina kay labi na kanang mo cancel order, dili ma contact
ang customer so amo man jud na ipa cancel sa Foodpanda kay para e
return ang pagkaon. Mao nang makakuha napod na shag gasolina
napod para ibalik. Mao nay nakahasol jud sa amoa pud, mao nang
masuko jud mi og dili jud makuha ang pagkaon atong time na mahal
pa ang gasolina.

Interviewer 1: Unsa may mga benefits na nareceive nimo sa a Foodpanda rider kuya?

Participant 4: Ahh benefits, sa akoa lang kay waman koy lain trabaho, kani raman.
Dako jud shag katabang sa akoa as a freelancer kay naa jud shay
income everyday ba imbis 4 hours nimo na duty. Naa jud gihapon kay
kita compared sa kanang nagtrabahog kompanya nga 8 hours,
minimum raman so mas naglabaw jud ning freelance kay sa 4 hours sa
freelance mukita man og 400 or 500, pinakaubos 300 kapin.

Interviewer 1: Unya unsa man imong motivation kuya?

Participant 4: Ang motivation nako sa karon kay nausab naman ko, working student
naman ko nagiskwela nako nya sometimes mag Foodpanda sad ko.
Bali sideline ni nako.

Interviewer 1: If you compare the oil price hike then and now, what difference did it
make it your situation?

Participant 4: Sa karon, mas ganahan jud ko sa karon na presyo sa gasolina kay ni

pariha naman gud balik sauna atong wala pa nisaka. Dili nako ma
arkansi sa pang adlaw adlaw na gastuhon gani. Unlike atong pagsaka,
lisod jud kaayu siya kay na timing sad og pandemic pud, samot na tong
panahon sa bagyo. Lisod pagpangitag kwarta ato orasa unya nisamot
og kamahal. Nihinay sad among booking pag bagyo.

Interviewer 1: Last question kuya, what change do you want to happen in your
current work system?

Participant 4: Kung ako lang gyud? Aw angay jud patas an ang plite jud sa
Foodpanda. Bahalag walay allowance basta kay mosaka lang jud ug
gamay ang delivery fee. Dako na kaayu nang katabang sa amoa as a
freelancer, labi nag lahi lahi jud mig sitwasyon sa mga rider. Naay
pamilyado, naay ulitaw, naay nag iskwela, naay ga double of trabaho.

Interviewer 2: Pila sad diay minimum delivery fee sa Foodpanda kuya?

Participant 4: Minimum namo is 27 man siguro.

 113

Interviewer 1: Per order na kuya?

Participant 4: Oo, per order na. Pero mag deperensya sa kalay on.

Interviewer 1 & 2: Thank you kayu kuya!

Cebu City 5

Interviewer 2: Good afternoon kuya my name is Kirstine C. Lumapas Im from saint

louis college cebu from maguikay, so before we start, kahibalo naman
mo kuya sa nag record nami?

Participant 5: oo

Interviewer 2: okay ra Ninyo

Participant 5: o sige, okay ra

Interviewer 2: so unsay name nimo kuya?

Participant 5: Bartolome, ____

Interviewer 2: how old are you?

Participant 5: huh?

Interviewer 2: pila imong edad?

Participant 5: ah 49 lang hahahha

Interviewer 2: then, how long have you been working as a foodpanda rider?

Participant 5: 3 years

Interviewer 2 & Interviewer 1: wow

Participant 5: way labot nang wow wow oy

Interviewer 1: so kuya nakaabot gud ka atong pagsaka kuya sa gasoline?

Participant 5: oo gud, oo gud

Interviewer 2: so what was your reaction katong sa nikalit ug saka ang oil price sa
pagbagyo ug katong nag gera kuya? Unsa may reaction nimo ato?

Participant 5: ay syempre, lonely kayo oy kay nimahal ang gasolina unya tapos ang
pamaliton pud nimahal tapos, samot na ang gasoline apektado pud ang
mga customer dae ba kay kanang di kayo mu book kay lisod sad kaayo
ang kwarta bitaw
 114

Interviewer 2: okay next question kuya, unsa imo na experience pag oil price hike as
a foodpanda rider?

Participant 5: huh? Na experience nako? Sa katong pag taas sa gasoline?

Interviewer 2: oo

Participant 5: nge kaluoya namo ato luoy kaayo mi

Interviewer 2: ngano kuya?

Participant 5: kay wala man mi kay ang among kita ug ang *inaudible* dili nami ka
pondo bitaw tungod sa pamaliton sa gasoline kay nahug ang among agi
para sa gasoline, tapos

Interviewer 2: unya naka huna huna sad ka kuya na mo quit ka as a foodpanda rider
tungod atos pagsaka sa gasoline?

Participant 5: dili pud kay mao raman ang gipangita sa tanan, *inaudible* maoy
gikaon sa tanan wala man miy plano na mo quit as delivery rider ang
amo lang kay how to handle kanang kung unsaon namo pag budget ang
among kwarta kanang maka survive gani mi sa crisis bitaw.

Interviewer 2: unya kuya, how did the oil price hike affect your income and daily
expenses?

Participant 5: huh?

Interviewer 2: gi unsa pag apekto sa oil price hike sa imong income *inaudible*

Participant 5: (mabiyaan gud ka karon ba)

Participant 5: unsa, how? How?

Interviewer 2: gi unsa pag apekto sa oil price hike sa imong income?

Participant 5: na gamay nalang gud kayo siya mahibilin for example sauna kung mu
market mi ug 300, karon 150 nalang so mahug siya na half nalang siya
ba, n ahulog na half gud sya ang nakuha epekto sa crisis sa gasoline

Interviewer 2: then how does traffic affect you as a foodpanda rider?

Participant 5: na sus samot oy traffic

Participant 5: na kana dinha ho padakan ko na suggest na padakan gud ko na ang

kalsada sa san carlos padung dinhi bitaw ingana. Kusog man pud siya
mo consume ug gas kung traffic pud kayo

Interviewer 2: does the company provide gas allowance?

 115

Participant 5: wala oy, wala amoa ragud na

Interviewer 1: unya kuya unsa may imong gibuhat para mabawi nimo ang kwarta na
imong gipamalit sa gas

Participant 5: kuan, depende kung magkusog siya makuha raman, ma-ma maka
income ra gihapon mi makabawi ra gihapon mi or naa ra gihapon miy
basig gamay sobra kung magkusog ang booking. Kung wala siya,
table-tabla rasad.

Interviewer 2: then, if you don’t receive any orders, unsa imo usually buhaton

Participant 5: nay ingana ay! Mao ni sila magtabi mi kung wamiy order. Magselpon
selpon, kana ragud. So mao ragud na akong matubag sa kung wala miy
booking.

Interviewer 2: then if kuan kuya, unsa man ang problema na imo na encounter na
wala namo napangutana?

Participant 5: problema sa delivery na siya?

Interviewer 1: oo ug sa gas

Participant 5: aw kuan, like kuan, parehas kanang cancellation of booking, unya

wala baya nay bayad. I mean nay plete siya, pero 10 pesos lang like for
example muadto kog pit-os, unya cancel ang booking. So, alakanse na
kaayo, so ang giplete pud sa panda kay hapit Katunga like 10 pesos,
15, ana.

Interviewer 2: so alkanse ka?

Participant 5: ay oo! Hahaha pinakadako kayo

Interviewer 2: unya, what benefits do you receive as a foodpanda rider?

Participant 5: wala lagi miy benefits sa panda mam, ang amoa lang, aw benefits sa
panda? Aw siyempre nakabuhi sa among pamilya abi nakog benefits
kanang like madisgrasya, aw wala sila ana.

Interviewer 2: what’s your motivation man kuya being a foodpanda rider?

Participant 5: motivation nako? Kuan lang, kuan gud mga kanang mga kung paspas
ang vendor, dali ra namo ma kuan sa customer. That’s it?

Interviewer 2: last last last kuya

Interviewer 2: unsay difference na make sa imong situation

Participant 5: unsa kuya

 116

Interviewer 2: katong sauna na wala pa ni saka ang oil, unsay difference ni make sa
imong situation compared karon?

Participant 5: naghinay hinay na siyag balik, dili ingon na 100% ni balik pero naa pa
siguro sa mga 60 or 50% ang nabalik sa among mga rider

Cebu City #6

Interviewer 5: So good morning kuya im Kirstine C. Lumapas from Saint Louis

College Cebu

Participant 6: unsa na college?

Interviewer 5: Saint Louis College

Participant 6: Ah Saint Louis

Participant 6: Aw silingan ra ta

Interviewer5: Taga asa di-ay ka kuya?

Participant 6: Hermag

Interviewer 5: Oh. Duol duol ra

Participant 6: Oh kay Louisian man ako bata gud

Interviewer 5: Unsa na grade kuya?

Participant 6: College na

Interviewer 5: Before we start nag record na kuya. Kabaw naman ka.

Interviewer 5: What’s your name Kuya?

Participant 6: Randy

Interviewer 5: How old are you kuya?

Participant 6: *dead air*

Interviewer 5: Aw dili halata kuya

Participant 6: Ayaw gud mo ana gug magabaan ta

Interviewer 5: So how long have you been working as a foodpanda rider?

Participant 6: Three plus

 117

Interviewer 5: three years

Interviewer 5: Sugdan na nato ang questions kuya ha.

Interviewers 5: first what is your reaction sa sudden increase sa oil price? Katong ni
sakag kalit unsa imo nahunahuna?

Participant 6: Lisod. Apektado jud ang tanan kay sa amo ganing kita mapa minimum
mi murag mig gamay kaayog kita kay inig pamalit namo no hurot amo
agi.

Interviewer 5: ma bawi ra.

Participant 6: Oh tungod sa kamahal

Interviewer 5: Ikaduha kuya. What did you experience during the oil price hike as a
foodpanda rider?

Participant 6: Oil price?

Interviewer 5: Oo, Ay unsa imo na experience—

Participant 6: Grabe ka mahal so dako kaayo kuha among agi kay mo consumo mi ug
tag 200 plus sa 300

Interviewer 5: taga adlaw na kuya?

Participant 6: Oo taga adlaw

Interviewer 5: Nya pila ra imong income sa adlaw?

Participant 6: hinuon mga 1

Interviewer 5: Mga 1k?

Participant 6: Oo, depende sa kugi depende pud sa orders

Interviewer 5: Did you ever think of quitting your job as a foodpanda rider? Samot na
atong ni saka ang oil price?

Participant 6: Ah murag walay choice.

Interviewer 5: Padayun lang gihapon ka?

Participant 6: Padayun

Interviewer 5: Wala ka kahunahuna ug undang sa ko kapoy man

Participant 6: Wala. Kanang mo kuan lang di man sad lingaw kanang survive lang
ko mahuman lang akong mga anak kay mo undang nako kay (fishgo?)
ang rider. Uwan init amo tanan abog nya kinahanglan kanang amo
 118

positive ay among hunahuna kay naa jd sa focus kay naa may daghan
mo kuan sa karsada, mang labang

Interviewer 5: So kanang how did the oil price affect your income and daily
expenses? Samot naa sad kay anak kuya? Gi unsa man siya
pagkaapekto?

Participant 6: kanang kuan permi ko ma short sa budget, number one ang tuition di
nako ka tigum so inig june na wala na, mangita pako kwarta mag
tigum, budget.

Interviewer 5: short? Balik balik lang ya?

Participant 6: Balik balik lang

Interviewer 5: pero ma bawi ra? Somehow?

Participant 6: Oo basta may lang lawas makabiyahe lang gihapon. Naa pa?

Interviewer 5: naa pa. How does traffic affect you as a foodpanda rider?

Participant 6: traffic?

Interviewer 5: oh

Participant 6: Super. Karun nga wala nay pandemic traffic Cebu city and Mandaue
maka stress, makasapot maka pawala sa gana maka consume sa
gasolina maka gamay sa income nya uwan pajud.

Interviewer 5: then sunod kuya, does the company provide gas allowances?

Participant 6: Wala, amo tanan

Interviewer 5: Gi unsa man nimo pag compensate kuya? Para naa kay pang tubos?

Participant 6: First ana, mura kag namuhunan, imo puhunan ang gasolina ug
imohang para panukli. Dapat jud naa ka para panukli. Mura kag
namuhunan ba imohang 200 mokita ug 1000 ana ra. Di man ka
kadagan ug wala kay gasolina di ka ka pick up sa mga orders.

Interviewer 5: Sunod kay If you don’t receive any orders, what do you usually do?
Like mag unsa ra man ka if walay orders?

Participant 6: Aw kung walay orders patay

Interviewer 5: Ay di kuya ba like karun wala ka orders karun orasa

Participant 6: Paabot ko kung unsay madawat

Interviewer 5: Kung walay notifications sa foodpanda kuya…

 119

Participant 6: naa man jud

Interviewer 5: Like sa foodpanda jd na or pwedi ikaw mangita?

Participant 6: ang app, pareha karun oh naa koy order sa Jollibee diri so inig human
nakog hatud ani butang nato naa pay lain tindahan masudlan ni lain
booking mao ra dili kay kani lang

Interviewer 5: naa ra nimo kung imo e accept?

Participant 6: Oo naa ra nako pero kung nangita ka kwarta accept ra jud ko.

Interviewer 5: so what are the problems that you encountered aside sa among
questions gipangnulti? As a foodpanda rider

Participant 6: wala naman siguro mao ra man problema sa mga foodpanda riders.
ang kanang pletehan kay sila man magbuot, wala mi mahimo mo
reklamo mi wala mi mahimo ug naa mo ingon rami na ug di na
ganahan aw e uninstall na namo ang app

Interviewer 5: Then sunod kuya what benefits do you receive as a foodpanda riders?

Participant 6: unsa? Unsa na?

Interviewer 5: Mga benepisyo

Participant 6: Ah insurance lang

Interviewer 5: Unsa na insurance kuya?

Participant 6: kanang murag patay man guro to ila. Murag death

Interviewer 5: Then what is your motivation being a foodpanda rider?

Participant 6: ah wala ra

Interviewer 5: Walay motivation? kato imong mga anak kuya

Participant 6: ah ug nay estudyante ug wa murag ma rider ra gihapon ko

Interviewer 5: Okay rana uy ka nindot ra ana

Interviewer 5: If you compare the oil prices hike then and now, what difference did it
make in your situation? Katong before ni saka ug karon na kalma
kalma na unsa may difference ni make sa imohang pagka rider?

Participant 6: Murag mao ra man gihapon pero ang mga palitonon grabe jud

Interviewer 5: Then closing question namo kuya kay what change do you want to
happen in your current work system? Unsa imo gusto mahitabo para sa
 120

imo para maka benepisyo siya sa imo. Katong ganiha kadungog ko

nimo na ni ingon ka gamay ra ang delivery fee unsa man gusto baka
nga musaka…

Participant 6: Ganahan na mo suka, ganahan ko na mo dako kaso lang mo hinay ang

booking kay mahalan man ang kamo gusto na mo order “mahala uy
bahalin ta grab” mao ra sd sa kwintahan sa grab ug mahal ang grab
balhin ta panda.

Cebu City 7

Interviewer 1: I am Ria Sarsonas, kanang researcher ko sa Saint Louis College-Cebu,

nya ok ra nimo kuya na mag record mi? audio raman siya.

Participant 7: Saint Louis? Asa mana dapit? Sa Mandaue?

Interviewer 1: Oo, sa Maguikay. Nya kuya, what is your name?

Participant 7: Winnie

Interviewer 1: How old are you kuya?

Participant 7: ahh, 40.

Inteviewer 1: Nya how long have you been working man as a Foodpanda rider?

Participant 7: 5 years.

Interviewer 1: So kuya, kato ganing pagsaka sa gas, katong nag war, unsa may
reaction nimo ato kuya as a Foodpanda rider?

Participant 7: Koan jud nga nag expect ko na musaka ang gasolina kay ara man sa
Ukraine mo agi ang gasolina.

Interviewer 1: Nya unsa may mga na experience nimo ato kuya?

Participant 7: Taas ang mga pamaliton. Tanan, ang bombay ni barato.

Interviewer 1: Nya kuya, did you ever think of quitting your job as a Foodpanda
rider?

Participant 7: Unsay ngan?

Interviewer 1: Kanang naka huna huna ba ka na mo undang tungod atong pagsaka sa

gasolina?
 121

Participant 7: Wala, ah dili. Oo wala ko kahuna huna kay. Gahuna huna ko na og mo

undang ko mubalik kos call center. Ma pressure napod ta ah ari nalang
ko.

Interviewer 1: Nya kuya, how did the oil price hike affect your income man
and daily expenses? Ge unsa man niya pagkaapekto sa imohang pang
adlaw na income og panginabuhi?

Participant 7: Koan ahh, pananglitan ang 500. Pananglitan ron ang imong adlaw nga
gastuhon 500, so maigo na. Nya nisaka man ang pamaliton. Ahh
pananglitan to ang, unsa mani ah, ibutang lang nato ang baboy kay tag
koan, tag ahhh tag 300. Nya nisaka man og 30, nya ang mga kamay
nisaka sad. So ang 500 nga imong budget kay musaka nasad.

Interviewer 1: So di na sha enough?

Participant 7: Oo, magkuwang na, so daghan nag kakuwangan sa imong mga

pamaliton.

Interviewer 1: Nya how does traffic affect you as a Foodpanda rider kuya? Ge unsa
man pagka apekto sa traffic nimo?

Participant 7: Ah koan, daghan kaayung sakyanan ey, kanang samot nag kanang rush
hour daghang taw ana nya ting pamauli napud.

Interviewer 1: Nya kuya, kanang mo provide ba ang company og gas allowance

ninyo?

Participant 7: Amoa na, amoa.

Interviewer 1: Inyoha rajud? Nya og inyoha ra kuya, nya unsa man imong ge buhat
para mataplan gani ang katong kanang ge pamalit nimo gamit para sa
gas? Unsa man imong ge buhat para matabla gani?

Participant 7: Koan lang, kanang mo. Ahh naa may mga tip tip, katong mga para sa
gasolina? Mao to ang ako e tapal.

Interviewer 1: Unya, if you don’t receive any orders, what do you usually do? Mag
unsa raman ka if wala kay orders?

Participant 7: Mag YouTube.

Interviewer 1: Nya kuya, what are the problems that you encountered aside from the
questions asked? Like unsa pamay problema na imong na encounter as
a Foodpanda rider na wala namo na pangutana?

Participant 7: Koan, kanang ahh wala baka mahibung na sauna, kay ang plite man
sauna gud ang per delivery kay 70. Koan jud na kanang matawag
kuridas ba, malayo maduol 70.
 122

Interviewer 2: Minimum 70?

Participant7: Oo, nya kung batch 1 ka. Kung batch 2, naa na sa 60, ahh no 50... 58.
Og Batch 3 kay 53 kay depende manas batch nimo.

Interviewer 1: Unsa man sad nang batch batch kuya?

Participant 7: Kung koan, kanang wala kay late, ana ba.

Interviewer 1: Ahh kanang good imong performance?

Participant 7: Oo, if good imong performance batch 1 ka.

Interviewr 2: Nakasud ka anang tanan batch kuya? Karon unsa ka na batch kuya?

Participant 7: Koan maglisod nako kay naa man guy special hour, nya ang makuha
nako na special hour ari ras buntag alas 10AM hantud ala 1:45PM. Inig
ka hapon maglisod nako kay kanang unsa gani na, inig ka hapon gani
kay trapik kaayu.

Interviewer 1: Nya unsay may mga benefits nimo na nareceive as a Foodpanda rider
kuya?

Participant 7: Insurance.

Interviewr 1: Unsa may mga motivations nimo kuya? Unsay motivation nimo na
mupadayon as a Foodpanda rider?

Participant 7: Padayon lang tas Foodpanda kay mao man ang atong nasugdan nya di
kaayu pressure bitaw. Wa kay amo, kanang og ganahan ko mo duty aw
duty, og di ka ganahan aw pwede rapod og dili.

Interviewer 1: Last question kuya, if you compare the oil price hike then nya karon,
unsa man ang difference ang nahimo ani sa imo sa imo sitwasyon?

Participant 7: Ang deperensya sa katong nibarato og mahal? Dako kaayug

deperensiya uy, kay sauna gud ahh kanang agi nimo sa usa ka adlaw
kapalit kag daghan grocery para konsumo, unya sa karon mahal naman
kaayung pamaliton, gamay ra imong mapalit. Imbis makapalit kag usa
ka kilong monggos, one-fourth nalang.

Interviewer 2: Nya sa gasolina kuya, unsay deperensya ato?

Participant 7: Ang sa gasolina, pagsaka sa gasolina ang full tank nako kay 200, pero
karon kay 170 nalang.

Interviewer 1 & 2: Salamat kaayu kuya!

Participant 7: Salamat maam.

 123

Cebu City 8

Interviewer 2: Good Afternoon Kuya, Im Kirstine C. Lumapas A researcher from

Saint Louis College-Cebu sa Sudlon Maguikay. So, before we start
Kuya naa mi nag record mi diri. Okay raman sa?

Interviewer 1: audio raman

Interviewer 2: audio raman

Participant 8: ahh sige

Interviewer 1: So, whats your name Kuya?

Participant 8: Felix

Interviewer 1: Pila imo edad Kuya?

Participant 8: pilay edad nako? 46

Interviewer 1: 46

Interviewer 1: Then how long… pila naka ka years ga work as foodpanda rider?

Participant 8: Ahhhm…. 4 years

Interviewer 1: Ahh dugay najud diay..

Interviewer 2: so nakaabot jud ka atong nisaka ang gasolina?

Participant 8: ahhh ohh

Interviewer 1: So what was your reaction katong nisaka ug kalit ang gasolina katong
pag bagyo niya kato pajong katong

Interviewer 1: tunggod sa gyera…

Interviewer 1: unsa imong na…

Participant 8: Ahhhm… Naproblema kay mahal naman ang kuan mga palitonon nato
apektado man tanan palitonon nato so nabalaka sad kay pila rapud kita
niya nimahal ang palitonon … ohh

Interviewer 2: then the next question Kuya is what did you experience during the oil
price hike as a foodpanda rider

Participant 8: Ahhhm… kuan… naglisod sad mi… ohh

 124

Interviewer 2: Katong nisaka maayo

Participant 8: Oh naglisod sad mi… ohh sa among pangihanlan

Interviewer 2: The next question is Kuya did you ever think of quitting your job as a
foodpanda rider? Tunggod atong nisaka ang presyo sa gasolina
nakahuna huna ka nga muundang ka kay alkansi naka

Participant 8: Wala… wadwad kog mayo para ma recover namo ang kalisod…

Interviewer 2: then how did the oil price hike affect your income and daily
expenses… Pagsaka sa gasolina Kuya unsa may kuan kanang dako
bang nakuha sa imong kanang kita kanang imohang pang adlaw2 na
gastusin na kuwang unsa Kuya?

Participant 8: Sakto ra kay wadwad man kog maayo

Interviewer 2: Awhh Kugi jud kag mayo Kuya?

Participant 8: Ohh kugi jud kay di mag kugi niya mahal kaayog palitonon wana
pasmo atong tiyan ana

Interviewer 2: Then how that’s traffic affect you as a foodpanda rider?

Participant 8: How is affected?

Interviewer 1: ang traffic kuya

Participant 8: Awhh

Interviewer 1: Unsa man siya pagka affect

Participant 8: sa kanusa mana?

Interviewer 1: Sa katong pagsaka sa oil price

Interviewer 2: ohh karong..

Participant 8: Ohh wala ramay problema to ahh okay rato ohhh ohh mga panda wala
ratoy problema mga delivery wala ray problema ug traffic

Interviewer 2: Dii ra siya alkansi Kuya?

Participant 8: Dili man

Interviewer 1: Murag dili siya mukaon ug dako nga gas ug traffic

Participant 8: Dili dili

Interviewer 2: Does the company provide gas allowances to the foodpanda riders?
 125

Participant 8: wala

Interviewer 2: wala? Wala silay gihatag? So unsa man imo gibuhat Kuya para maka
tapal ka atong imong.. para maka tapal ka atog mga gastusin sa gas

Participant 8: kuan lang biyahe lang. maningkamot lang gyud para ma bisig mahal
ang mga gasoline ug mga palitonon .. mutrabaho og mubiyahe rgyud
maningkamot lang gud para maka biyahe

Interviewer 2: sge Kuya then if you don’t receive any orders unsa imong usually
ginabuhat if wala kay order?

Participant 8: Ha naa man gyuy order basta panda

Interviewer 2: Ahh najuy order pirme aw… walay kuanoh pa kusog kusog ba ni wala
juy

Participant 8: Ohhh karon rag ani n inga namingaw pila ra semana

Interviewer 1: Ngano mana Kuya?

Participant 8: Ambot lanag kaha ni ngano kay sa pero sauna kami mo kami mo
surrender ug mauangal ba kay daghag booking ba

Interviewer 2: ohh kusog ba kusog

Participant 8: oh mag pusot pusot

Interviewer 2: unsa pay mga problema na imong na experience na wala namo

napangutana kuya?

Participant 8: kuan gigutom ko. Hahahahaha.

Interviewer 2: ay dili kuya hahaha kanang related sa oil price hike kuya ahahahaha

Participant 8: hahhahahahahhaha

Interviewer 2: kanang related sa gasoline kuya or you as a foodpanda rider. Naa ba?
Sa delivery bar on, sa scam or unsa?

Participant 8: kanang kuan, aw ang problem ana karon sa rider kuan kini sa, kining,
sa kuan sa sitom ba.

Interviewer 2: unsa man sad nang sitom kuya?

Participant 8: kanang istrikto sila sa ilang kuan kanang sa ilang delivery……. permit,
or ilang rule nil aba

Interviewer 2 : sa foodpanda?
 126

Participant 8: oo ug sa kanang mga delivery. Mao ni among kuan

Interviewer 2: Unya unsa man sad ang pangitaon sa sitom kuya?

Participant 8: kuan kanang daghan man silag requirements gud kanang delivery
unya siyempre mulukat mig delivery permit. Ang akong naobserbahan
karon, kanang sa sauna na wala kakuha ug permit niya sa daan pagud
nakakuha unya pagkasunod wala nag kuha, sa pagkakaron, bayaran
man gud to nila ang tuig na wala nila mabayari or wala ma kuhai ug
permit ba

Interviewer 2: dako kayog bayad?

Participant 8: oo kay madoble naman to, mao nay nahitabo

Interviewer 2: sunod kuya, what benefits do you receive as a foodpanda rider?

Participant 8: kuan lang, ang benefits na akong nakuha ani kay kuan kanang kita ba,
dakog kita kanang makatabang maka recover sa mga kailanganon

Interviewer 2: unya what is your motivation kuya as a foodpanda rider?

Participant 8: wala

Interviewer 2: wala rakay motivation? Reason ba reason

Participant 8: wala, wala rakoy rason. Kanang kayod ragud pareha ani naa mi diria
kay wala miy booking. Mingaw man gud ron pila na semana mingaw
mi, dili kay kami ra sila pud (grab)

Interviewer 1: If imong I compare sauna kuya katong taas kayo ang gasoline kompara
karon n ani kalma kalma na ang gasoline, unsa may difference?

Participant 8: ni diperensya siya, karon kay dakog epekto gud kaysa sauna

Interviewer 1: mas naka save ka karon?

Participant 8: ay mas maka save gud ko sauna kaysa karon. Karon, maglisog naman
kag pag save tungod sa pagmahal sa palitonon. Sauna, kusog man ang
panda sauna unya kusog man unya dili pagud mahal

Interviewer 2: Sukad atong nisaka hantod karon,

Participant 8: samot na mingaw karon

Interviewer 2: sge mag closing question na kuya, what do you want or what change
do you want to happen in your current work system na makatabang
dayon Ninyo
 127

Participant 8: aw kuan lang, kanang dili man gud mi maka koan gud maka control ug
maka buot, ang makaistorya lang nako kay naa lay booking
permanente.

Interviewer 2: sige kuya thank you kaayu kuya

Cebu City 9

Interviewer 5: So Good afternoon kuya pwede ko mo ask ug consent na I record ni?

Nagrecord na, ok ra nimo?

Participant 9: Ma scam ta ana HAHAHAHAHAHA

Interviewer 5: Audio record raman, ang purpose namo ani kay para makihaw mis
inyong gitubag ba

Interviewer 5: Una kuya unsa imo ngan?

Participant 9: ngan gyud nako tinuod?

Interviewer 5: aw ok rag dile full name

Participant 9: June bitaw june

Interviewer 5: sige nya imong age kuya?

Participant 9: ahh 62, ahh no turning 62

Interviewer 5: pila naka ka years sa foodpanda?

Participant 9: 2018

Interviewer 5: So,5 years? 2018 ka nagsugod sa foodpanda? Ahh sige

Interviewer 5: naa kay lain gi apila kuya na food delivery or what

Participant 9: ahhh guard man gud ko sauna dai nya karon focus nako karon sa
foodpanda

Interviewer 5: so foodpanda ragyud ka karon fulltime?

Participant 9: ouh kay mao ramay gi hatag sa ginoo sa akoa

Interviewer 5: sugod nata kuya ha, unsa imong reaction sa pagsaka sa gas

Participant 9: reaction sa?

Interviewer 5: pagsaka sa gas kuya ba,katong nisaka ang gas kuya ba kato galling pag
giyera mga last year unsa man imong reaction ato kuya?
 128

Participant 9: kuan usa sad kos nahibong nganong nisaka ug kalit

Interviewer 5: next kuya unsa imong mga na experience sap ag saka sa gas?

Participant 9: uhmm no comment nlang ko kay unsaon taman wala man ta mahimo
kinahanglan gyud tag gasolina

Interviewer 5: so next kuya naka hunahuna sag kag undang nga mo undang pagka
foodpanda rider katong pagsaka sa gas ato nga time

Participant 9: uhmm walaa, kuan lang ko focus lang ko kay wala may lain choice
nga trabaho

Interviewer 5: ahhhh ok,next kay unsay epekto sa pagsaka sa gas sa imong sweldo sa
imong pang adlaw adlaw na expenses

Participant 9: so sa akoa ok raman ambot lang sa ubang empleyado,sa akoa ok rman

kay naa raman gihapoy Makita gamay mag dipende raman na sa oras
sa kuan,kay lahi mana among trabaho sa panda gud mag dipende man
kung akoy mo kuhag kuan sched daghang schedule

Interviewer 5: maka pili ra diay ka kuya?

Participant 9: ouh ako maam kami ramay makabuhat sa schedule kung mo kuha bag
pila ka set ana so atleast naa gyuy ginansya.

Interviewer 5: next kuya unsa may epekto sa traffic sa imong pagka foodpanda rider?

Participant 9: traffic?

Interviewer 5: especially sa imong gas kuya

Participant 9: ok rasad ok rasad

Interviewer 5: mura rag wala?

Participant 9: sa traffic ok raman kay motor maning ako gud ambot lang sad kaha sa
mga four wheels,kay ang mga motor makalusot lusot baya dile kaayu
problema

Interviewer 5: bisan traffic dile kaayu kas ug gas kay maka lusot raman gyud siya

Participants 9: ouh dile kalas ang kas ana kay ang four wheels man bisan mag hunong
mag sigeg andar

Interviewer 5: nihatag ba ang companya ug gas allowance?katong nisaka ang gas

kuya
 129

Participant 9: nihatag man pero gipa agi lang sa among sweldo kanang pun an galig
kanang,tawag ani kanang allowance gali pun an,kanang man sud sa
among sweldo sa gcash

Interviewer 5: uhmm gihatagan man mo kuya so sapat nato sa imong daily gas
expenses sakto ragyud to nga nihatag sila atong amount of money?

Participant 9: ok raman mailhan raman sa among sweldo nay panahon pun an mi

example nay panahon mahal ang gasoline pun an mi

Interviewer 5: kung dile ka makadawat ug orders kuya unsa man imong ginabuhat

Participant 9 : mag huwat lang mi sa kuan kay lahi raba ni among trabaho kay lahi
waba ni mag huwat rami sa vendors asa lugara inana lang.

Interviewer 5: mag huwat lang gyud ug order nya ug wala?

Participant 9: mag huwat lang gyud mi kay masud lang man gyud mi ana

Interviewer 5: ahh next kuya unsa man imong naagian nga problema nga wa namo
napangutanan

Participant 9: problema?

Interviewer 5: as a food panda riders sa gas ba ron or sa customer dile ma kuan ang
pagkaon

Participant 9: ay natural raman na namo nga trabaho gud dai nay mag binuang na
kung mo order pero atleast parti nako ma solve raman kay mag
dipende mana saimong diskarte gud sa system mao lagi usahay mo
tapal pero dile kaayu sakit.

Interviewer 5: pero wa gyud ka kasuway ug grabe gyud kaayu nga binuang kuya?

Participant 9: naa man pero mag dipende lang gyud nas among diskarte mga riders
nga kinahanglan gyud na amo gyud na ibalik sa vendors nga mahibaw
ang system

Interviewer 5: next kuya unsa imong mga benipisyo nadawat as a foodpanda rider?

Participant 9: naa mi kuan dai, naa miy sa insurance ana

Interviewer 5: next kuya unsa man imong motivation as a foodpanda rider? Imong
rason nga mo padayon ka?

Participant 9: kuan mao lagi ni akong gi ingon nga sa akong panad edaron mao mani
ang gihatag sa ginoo nga trabaho so focus lang ko kay mao lagi naa mi
sa highway kada adlaw ampo lang gyud amping lang gyud permi sa
part nako mao ramay kaun
 130

Interviewer 5: So sunod kuya kung imong ma ikompara sa presyo sa gas sauna ug

karon unsa may diperensya?

Participant 9: uhhm nay dipernsya

Interviewer 5: mas lisud sauna or?

Participant 9: sauna ang presyo nay diperensya pero di man kapareho ang panahon n
ay mo ubos nay mo saka

Interviewer 5: pero naa man toy time nga nisaka ang gas kuya ba unsa man imong
sitwasyon ato nga time?

Interviewer 5: no comment rako igo rakonahibong nganong nisaka man? So mag

dipende lagn gyud na sa kuan pero wa koy reklamo di pareha anang
uban nga mo viral sakuan ang akoa lang pdayun lagn gyud ko kay wa
man tay mahimo ig asa nga gikan ang mga balaoran nganong ni taas so
no comment. Bati man kung pataka lang tag istorya bitaw.

Participant 9: So last kuya closing question nani kuya mao nato among
interview,among ma ask lang last kay unsa man ang change nga
ganahan nimo usbon sa system aba ron sa inyong system nga
makatabang ninyo as a foodpanda riders

Interviewer 5: ang panda gyud makatabang gyud sama namo,dako gyud uy dakog
tabang uy dakog tabang.

Participant 9: wala kay tganahan bag ohon?

Interviewer 5: asay bag ohon?

Participant 9: like sa system imong mga delivery fee?

Interviewer 5: pero maam dile man mi maka kuan sa panda dai maayu man siya mo
padagan ug tao sa mo padagan ug sweldo usahay parte nako ok ra na
maka support sa mga problema

Cebu City 10

Interviewer 2: So Good morning kuya , my name is kirstine lumapas I am a research

from saint louis college cebu didto sa maguikay , so before we start
kuya ga audio record mi ok ra nimo? Nga mag audio record mi sa
atong conversation?

Participant 10: Pwede ra,pwede man gali video.

Interviewer 2: sige sige

 131

Participant 10: abi nakog vlogger mo

Interviewer 2: dile kuya uy researcher mi what’s you name kuya?

Participant 10: sige kuan my name is kuan para naam oy evidence para Makita gyud
ninyo na wa ko nanlimbo puh dara akong pangan, jigger pamanuron
rider of foodpanda.

Interviewer 2: ok kuya jigger so old are you na kuya?

Participant 10: ahhh 39 mag birthday ko karong july

Interviewer 2: happy birthday kuya then how long have you been working as a
foodpanda rider?

Participant 10: maybe mga 2 years above?

Interviewer 2: so naka abot gyud kas ni saka ang gasoline pag ayo kuya katong sap ag
war ug Odette?

Participant 10: aw uu kaabot

Interviewer 2: So sugod nata sa interview questions kuya so among first

question unsa imong reasction atong pagkalit sa pagsaka sa gas?

Participant 10: uhhmm medyo nakalitan ko pero naanad nlang kay sa adlaw adlaw
namo sa karsada kinahanglan gyud mi mo byahe kada adlaw para lang
maka kaon among pamilya then next!

Interviewer 2: Next question unsa imong na experience atong pag saka sa gasoline as
a foodpanda riders?

Participant 10: uhmm maybe sa akoang income maybe nakwaaan gamay dile sad
ingon nga dako akong nakuha pero sakto sakto raba then dipende
raman gud na sa kung mo kayud ka orkanang tungog lang sa kanang
mosaka lang ang gasoline ma discourage ka pero akoa as a delivery
rider wad wad gyud ko, wala koy paki sa mo saka ang gasoline basta
ang income naa lang

Interviewer 2: then next question kuya, nakahunahuna basad ka na mo undang sa

imong trabaho na katong nisaka ang presyo sa gasolina as a foodpanda
rider?

Participant 10: wala wala gyud sakong huna huna na mo undang na I think na ma pun
an gali nako akong byahe naa ni dagdag usa ka rider app like maxim
maybe suwayan nako grab angkas ana

Interviewer 2: so foodpanda gyud ka ron? 2 year na?

 132

Participant 10: gi prio nako ang panda

Interviewer 2: then next question kuya gi unsa pagka apekto ang pagsaka sa gasoline
ang imong income ug ang imong daily expenses kuya?

Participant 10: wala man apektuhi hinuon kay dipende mana sa imong kayud gyud
dile lang gyud ka mag hunahuna sa pagsaka sa gasoline dipende man
gyud na sa amoang part mo kusog man o muhinay among bookings
basata naa lang kay madala sa balay dile na nako maka apekto or if
nisaka ang gasoline.

Interviewer 2: next question kuya gi unsa pagka apekto nimo ang traffic as a
foodpanda riders labi na sa imong gas?

Participant 10: uhmm maybe murag dile siya mokaapekto ang traffic kay its apart of
life nana expected namo ang traffic nay aksidente ornaay wala kay
kanangtraffic naan a gyud na permi.

Interviewer 2: next question kuya ni provide ba ang company ug gas allowance

ninyokatong pagsaka sa presyo sa gasoline? Niprovide sila?

Participant 10: uhmmm dire sila na produce ug discount sa fuel station nga naa silay
discount 3 pesos or maktabang rasad na

Interviewer 2: enough rsad to kuya para makatabang sa imong daily expenses

Participant 10: bisag wala pa silay discount, dipende mana namo gud ug mo tapol
baka ug wadwad wala gyud kay ma income

Interviewer 2: then next question kuya if dile ka maka receive ug orders kuya
unsa man imong pamuhaton?

Participant 10: pwede dile ko mag pundo sa usa ka area ang akoa mo tuyok ko mo
transfer ko lain nakusog ug spot mo adto mig spot nga kusog or
dipende diba?

Interviewer 2: nya dile rasd na maka arkansi sa imong gasoline kuya na

magbalhinbalhin ka ug lugar?

Participant 10: dile mi mag kwenta ana ang amoa maka booking

Interviewer 2: then next kuya unsa may mga problema na imong na again na wala
namo napangutana or nasulti?

Participant 10: uhmm ang problema nako kay dire sa among apps kay mura gali siyag
mabuang gali nay trouble something ana mao rana ang problema nako
about sa kuan pero about sa byahe dile gyud ko mag problema ana sa
byahe.
 133

Interviewer 2: next question kuya last two unsa imong mga benepisyo na nadawat as
a foodpanda rider?

Participant 10: uhmm sa akong nadungan as a wa ko ka witness nga naa nadisgrasya

na rider ntabanag pero sa akoa as a part of a rider nag self distribute sa
company aww dile sa company sa kanang government SSS PAG-IBIG
ana

Interviewer 2: dile ang companya na kuan ana?

Participant 10: dile sa self safety na nako

Interviewer 2: then next question kuya unsa man imong motivation being a foodpanda
rider,unsa imong rason para mo padayon ka?

Participant 10: uhmm maybe padayon kos akong kuan ug na ko oppurtinity nga
muhatag ug mas better aw adto ko

Interviewer 2: pero karon dire lang sa?

Participant 10: ouh dire lang sa nalinga raman sad ko

Interviewer 2: sige last question ug imo e compare ang pagsaka sa gasoline ug karon
kuya unsa diperensya na nabuhat ara sa imong sitwasyon?

Participant 10: maybe karon or niagi nga nisaka gyud karon ni usos namn wala ko
naka kuan dile maka apekto sa akong byahe as a part of a rider nga
nag hunahuna sa pamilya wala maka apekto

Interviewer 2: Salamat kaayu kuya ha pwede videohan ka namo kuya?

Participant 10: ahh sigesige


Appendix E
Table of Significant Statements, Formulated Meanings
Participant Significant Statements
M6 "Koan maam, ugsahay di ko maka byahe
kay koan, ma ato ra ang among agi sa
income namo sa family."
M11 “sauna nga taas pa ang gasolina gamay
ramig kita so karon ni ubos na ang
gasolina gamay so dako nasad mig kita
kay ang amo salig man jud mis gasolina
kay dili man mo dagan among motor ug
way gasolina so kung mas mahal ang
gasolina mas gamay mig kita kay mo gasto
man mig gasolina dako pero karon ni balik
naman naa nasad.”
L1 “ni gamay ang akong gasto sa balay kay
tungod sa mahal sa gas naka huna-huna
nalang ko mag bike.”
L2 “Oo, na apektohan ako income dili maka
kaon akong mga bata.”
L4 “ang kita igo igo rapud kay basta dako ang
gasoline mahurot gud.”
L5 “lisud kay unang una para sa mga rider
ang pagtaas sa gasolina dako jud siyag
epekto kay gamay ray pletihan sa panda
meaning gamay ra silag ma income nya
lugi na.”
L7
“Dako kaayog deperensya. Kay gawas pa
sa gasoline, ang mga maintenance kay
mahal man sad. Sa motor ba nya sa tanan
man gud nya mubawas sa budget.”
134
Formulated Meanings Cluster Theme
He would incur losses and even
if he did work, it would still not
be enough.
When the oil price hike took
place, the participant’s income
was low but at the present time
their income is fair as they do
not have to spend more on the
gas than before.
It affected his personal
expenses that made him think
of using a bike instead of a Affected
motor. income
It affected his income
especially in providing for their
daily needs.
Their income is slightly
enough.
Struggling because of the gas
price hike as the delivery fee is
inadequate.
Aside from gasoline, the
participant stated that there is
also a significant difference in
their motor maintenance.
Everything will be taken out of
their budget.

L8
“dako syag epekto sa akong kuan kay
gamay nalang man akong mahatag sa
akong pamilya. Gamay na siya unya
kanang maggahin man gud mi ug full tank
namo nya gamay ra ug lagyo imong
kwaon. Nya usa ra imong kwaan ug
booking didto icm nya naa ka diri
maribago. Nya ang imong hatdan naa ra
dira nya 29 ray plete. So mas nadako ang
kuan sa iyang—”
C3 “Apektohan jud. Gamay ug kita”
C6 “Lisod. Apektado jud ang tanan kay sa
amo ganing kita mapa minimum mi murag
mig gamay kaayog kita kay inig pamalit
namo no hurot amo agi.”
M1 “wala gagmay nalang mig agi gagmay
nalang mig income maibanan among
income sa adlaw na kuan sauna kay mo
dako2 mig matigom karon nigamay
nalang”
“dakog epekto uy kuan lagi to gagmay
nalag income gamay nalag makita ba”
M3 “mas lahi ra oy kay ang sauna mas maka
dako dako ka makuha na ginansya dako ka
mahatag sa imo pamilya ikauli nimo nya
karon minus nagyud kaayo”
M6 "Pait maam uy kay among kita sa
pagkakaron kay gamay nalang kumpara
sauna. "
L4 “alkansi kaau kay gamay ra ang kita
gamay ra baya.”
L8
“lisod kayto kay kanang gamay rag plete
ba. Gamay rag delivery fee.
C10
“uhmm maybe sa akoang income
maybe nakwaaan gamay dile sad ingon
135
Had greatly impacted by the
increase in gas prices since he
had less to provide to his
family.
Income was low and affected
Everyone was affected and his
income was not enough to
cover all of the expenses.
Their income is too low,
unlike before they can save
a bigger amount of Income
The oil price hike affects his
income.
There is a significant difference
between gaining profits then
than in the present-day where
they received less
Income
Reduction
Claimed that his income now is
lesser compared to before.
Had greater loss than their
income.
Had greatly suffered as a result
of the increase in gas prices.
Surprised but in his daily
routine as a rider on the road he
accepts it because it is

nga dako akong nakuha pero sakto
sakto raba then dipende raman gud na
sa kung mo kayud ka or kanang tungog
lang sa kanang mosaka lang ang
gasoline ma discourage ka pero akoa as
a delivery rider wad wad gyud ko, wala
koy paki sa mo saka ang gasoline basta
ang income naa lang”
M1 “apektado mi kay gamay ra among kita
maibanan among kita taga adlaw kay
adto na sa gas mapunta ang uban”
M2 “problema gyud siya kay ang plite
namo mao ra gihapon same ras sauna
barato pa ang gas ug karon na
nimahal,ang plite namo sa panda kay
same ra gihapon way nidako mao na
gamay nalang mig income”
M3 “Dako kaayo ug ka kuanan uy kay ang
magkamahal ang gas nya ang plete ra
gihapon panda kay steady ra gihapon ila e
hatag sa amo”
“Kuan gamay nalang ug kita bisan mo uli
unta ka nga sauna nga sa imo pamilya nga
dako unta imo kita karon minus na gyud
siya murag tabla nalang jud na mo gukod
gukod nalang tas kuan sa gasolina”
M4 “kuan lisod gyud kay kami mga riders kay
sa gas man jud mi mag salig kay amo
trabaho kay biyahe man so if mahal ang
gas gamay ra mig ma uli sa balay”
M5 "Lisod jud kaayu kay gamay ra kaayu mi
og kita unya taas kaayu ang koan ba, ang
gas."
M6 "Koan maam, kung asa man ang income
maam maka kuha jud sha sa amoang
income kay nitaas man ang gas. "
136
important to get a job for his
family to have something to
eat.
They are immensely affected
that their daily income will be
consumed on gas expenses.
The oil price hike is the
grave problem as their fare
is still the same even though
the price of the gas is
increasing.
According to the participant, as
gas prices continue to rise, the
delivery fare has remained
unchanged.
Because of the oil price hike,
the participant explained,
instead of having to give more
to their families, they would Lesser income on
have to give less. high gas prices
It was difficult for the riders
since their jobs are reliant on
gas,with the oil price hike only
leaving little for their families.
Had lesser income when gas
prices increased
Claimed how gas consumed a
big portion of their income.

"Sa pagkakaron maam mahal gyud ang gas
jud. Nya among income gamay kaysa
sauna nya ang gas mahal."
M7 "Naibanan akoang income kay naa nas gas
padung. "
M11 “Ang among kita, akong kita ni gamay kay
tungod sa gasoline and then imbis mo
dawat kog mga booking ako nalang I
decline ang lagyo.”
L3 “dako jud kaau dae ang pleti barato ang
gas perting mahala.”
L4 “gamay rag income nya dako ug gasto kay
mahal ang gasolina.”
L6
“syempre nadismaya gamay kay ang
among income dapat nga mauli sa among
pamilya kay mabawas bawasan ba.
Tungod sa gasolina”
“dakog epekto uy, sa kanang pang income
sa adlaw adlaw na dakog epekto sa amoa
panginabuhi mabawasan ug dako tungod
sa pagtaas sa gasolina”
L8
“kanang among kita, mas nilabi ang
among kuan sa gasoline kay tungod sa
gamay ra mig booking unya dako man ang
gasoline.”
C2 “dako kaayo naexperience nako about sa
pagsaka sa gasolina kay naapiktuhan man
mi. Income namo muubos. Muhinay ang
kuan, gadepende ra sa booking. Unya
tungod sa pagsaka sa gasolina, maglisod
mig recover”
“yes maam naa. Dako jug epekto ang
pagsaka sa gasolina kay ang among pang
adlaw adlaw nga panginahanglanon,
makwaan siya kay mapunta sa gas”
137
Gas prices recently are
expensive compared to before,
and his income is lesser
The income is affected in a way
that a bigger percentage of his
income is spent for gas
Claimed his profit is low
because of the gas price
increase that caused him to
decline for bookings.
The gas price is high yet the
delivery fee is low.
Low income and on the other
hand they will have to spend a
lot on gasoline.
Disappointment by the
increase in oil prices since their
income would be reduced for
gas expenses
As the oil price increases it is
deducted from participants'
earnings and daily costs.
The gas costs exceed their
income since the cost of gas
exceeds the number of their
consumers.
They experienced a lot when
the price of oil increased, such
as their income being affected,
and they will only be relying
on bookings to recover from it.
The increase in oil prices has a
significant impact on the
participant since their income
will be diverted to cover gas
expenses.

C8 “: nge kaluoya namo ato luoy kaayo mi”
“dili nami ka pondo bitaw tungod sa
pamaliton sa gasoline kay nahug ang
among agi para sa gasoline,”
M3 “kuan kanang pagtaas sa gas kay sauna
nga maka hatag hatag pata sa atong like
naa man koy pamilya makahatag pa unta
ko sa ako parents karun murag minus
najud kaayo kay tungod sa pagtaas sa gas”
M5 "Kung sauna, gamay koan ra gyud mas
barato sauna kontra karon."
M8 “Mas mahal gud ang gasolina karon kesa
sa katong miagi kay sa katong bago pako
nag start sa foodpanda, mo full tank ko ug
160, ay 120 diay unlike karon, ang full
tank karon kay mudagan nag mga 200
kapin, mga 250”
L1 “Syempre lugi niya na sad pagka kabaw
nako na mo mahal ang gas.”
L3 “ganahan mi ato dae, gasto namo ato 100
sa gasolina.”
“dako kayg kalahian dae oi ang gasoline.”
L5 “dakog epekto oi bisag 5- or 3-pesos rana
sya taga litro dako siyag epekto jud para sa
mga rider kay unang una ang pletihan ni
panda kay barato raman depende sa imong
batch kay by batch man dako siyag
epekto.”
“sauna nga 50 palang ang gas dako jud
siyag mahimo dako syag epekto kay maka
save ka maka save kas gastos, biyahe kada
deliver nimo pero karon medyo ni mahal
jud ang gasoline medyo dako jd imong
budget ihatag nimo ana kaysa katong
gasoline wala pa ni taas mo allocate jud
kag budget.”
138
Expressed their dejection and
difficulty because they cannot
afford to buy enough gasoline
for their work due to the
increase in prices. This affects
their income, making it hard
for them to earn enough money
to support themselves.
He was badly affected by the
oil price hike thus making him
unable to support his parents.
Oil prices were cheaper before
compared now.
Emphasizes the impact that
changes in gasoline prices can
have on the budget of a
Foodpanda delivery rider, and
how these price increases can
significantly affect their daily
expenses.
Cannot gain enough profit
because of the gas price hike.
Agrees with gas price before Rise in gas costs
There is a huge difference with
the gas price then and now
The high gas liter price greatly
affects him even if the liter is
just 5 pesos or 3 pesos. It really
affects him as a rider kay first
and foremost the fee of
foodpanda is cheap and it
depends on your batch because
it is by batch and it has a huge
effect.
The gas price before greatly
saved their expenses. Now,
with the expensive gas price,
they are struggling in
budgeting their expenses.

C6 “Grabe ka mahal so dako kaayo kuha
among agi kay mo consumo mi ug tag 200
plus sa 300”
M10 “: So kung traffic siya, mas dako dako kag
ma consume nga gas kay bisan wala paka
nag dagan nya ga andar imong motor mo
consume gihapon siyag gas pero”
M11 “mao nato akong ge storya ganiha na mo
balibad ko sa mga lagyo na delivery kay
ug layu kas naman ug gasolina so akong
pilion kato rang dug ol na dali ra ma
deliver kay ug lagyu gud usahay magabie
na traffic so mo consume jud ug dako
dakog gasolina.
M2 “diperensya ra uy,gawas sa nitaas ang
gasoline ron, mga pagkaon sad usa pud
nga nitaas among income diperensya
gyud kaayu nigamay among income
kay nitaas ang gas nisamot pa gyud sa
pagkaon kay ni mahal napud”
M4 “kuan lisod kay like if mahal ang paliton
gamay nalang ang customer kay dili na mo
palit so gamay nalang ma deliveran namo
so wala halin foodpanda tambay haha”
“kuan naay kausaban uy pero unlike
before barato ang gas pero ang palitonon
baroto man sad di kaayo mahal kay kung
mo mahal ang gas mo mahal man sad ang
palitonon. So kuan ra 50-50 ra sa”
C5 “Naproblema kay mahal naman ang kuan
mga palitonon nato apektado man tanan
palitonon nato so nabalaka sad kay pila
rapud kita niya nimahal ang palitonon”
“Mas maka save gud ko sauna kaysa
karon. Karon, maglisog naman kag pag
save tungod sa pagmahal sa palitonon.
Sauna, kusog man ang panda sauna unya
kusog man unya dili pagud mahal”
139
He described how the rise in oil
prices has had a significant
impact on his income
Due to heavy traffic, the rider
will consume more gas even if
they are not moving because
the motorcycle's engine is still
running.
Higher fuel
The increased gas price affects
consumption
him in a way that he declines
far bookings because it
consumes much gas.
There is also a big difference
aside from the oil price hike,
the prices of the foods are
constantly increasing and
their income decreasing as a
consequence of expenses
being costly.
Having some difficulty because
the high cost of commodities
caused them to have fewer
customers than usual.
There are differences in gas
prices and how it affects the
commodities prices as well
Expressed his concerns about
the high prices of goods and High cost of
how it affects them. They are commodities
worried that customers may not
be able to afford their products,
which could lead to a decrease
in income.
Used to save more before
because prices were lower
compared to now. The increase
in prices has made it harder for
them to save, and they have to
be more conscious of their
expenses. They also mentioned
that Foodpanda was stronger

C6 “Murag mao ra man gihapon pero ang mga
palitonon grabe jud”
C7 "Taas ang mga pamaliton."
"Ang deperensya sa katong nibarato og
mahal? Dako kaayug deperensiya uy, kay
sauna gud ahh kanang agi nimo sa usa ka
adlaw kapalit kag daghan grocery para
konsumo, unya sa karon mahal naman
kaayung pamaliton, gamay ra imong
mapalit. Imbis makapalit kag usa ka kilong
monggos, one-fourth nalang."
M11 “isip food panda rider mga problema namo
dili kuhaon ang among pagkaon sa
customer niya kami mo bayad mao mana.
Gasolina kami mo bayad ang amount sa
pagkaon 500 niya among kita 200 pa aw
wa abuno pamig 300 so mao nay
kasagaran customer na dugay mo kuha sa
ilang order mao rana among problema
kasagaran isip usa ka rider.”
L5 “medyo lisud jud kay sauna man gud
imong 100 is hapit na sya maka full tank
sa pag taas sa gasoline imong 100 budget
sa usa ka adlaw na biyahe kay dili na sya
ka puno halos mo times 2 and price embis
maka save ka sa imong price sa gas at the
same time sa imong income sapag rider
mo usus pajud ug ma kuhaan gamay
nalang ang mabilin.”
L6
“kung hunahunaon maam kulang gihapon
maam. Usahay ang gasolina mo taas, dili
sya parihas sauna nga barato ba. Karon
kay taas ra kayo hinuon. Mao nang medyo
nakuan ang among pamilya.”
C5 “Oh naglisod sad mi… ohh sa among
pangihanlan”
C7 "Koan ahh, pananglitan ang 500.
Pananglitan ron ang imong adlaw nga
gastuhon 500, so maigo na. Nya nisaka
man ang pamaliton. Ahh pananglitan to
ang, unsa mani ah, ibutang lang nato ang
baboy kay tag koan, tag ahhh tag 300. Nya
140
before and prices were not as
high
No difference in oil prices but
believes that the prices for
daily necessities are exorbitant.
Experienced an increase in
daily expenses.
The oil price hike affected his
usual purchases in grocery. It
became less.
Their other problem aside from
the expensive gas prices is
when customers don’t accept or
receive their orders. In that
case, they are the ones who’ll
pay for it.
It is not too difficult since prior
to the oil price increase, 100
pesos could fill the tank, but
when the gasoline price
increases, 100 pesos cannot fill
the tank and instead you can
save on the price of gas at the
same time your income as a
rider will lessen and the money
will not be enough.
Insufficient
budget
The price of gasoline is so high
that it has impacted the
budget for their family.
Implies that they also faced
hardships which includes their
needs
The participant claimed that his
500 peso budget now does not
allow him to purchase their
daily needs anymore compared
to before.

nisaka man og 30, nya ang mga kamay
nisaka sad. So ang 500 nga imong budget
kay musaka nasad."
M1 “karon naka hunahuna kay mahal man
ang gas”
M7 "Hapit na."
"Kay tungods gasolina mahal na. "
L5 “daghang panahon nakahuna huna.”
M4 “murag usually mao ra man jud na kay ang
problema kay gas ra gyud. Kay ang gas
may primary namo gigammit sad”
M7 "Koan kanang, wala raman mao raman to.
Mao raman na ang problema namo ang
pagasolina raman. "
M10 “Naglisod, kay di man mo dagan amoang
motor kung walay gasolina nya mahug
man sad puhunan namo kay gasolina, “
C9
uhmm no comment nalang ko kay
unsaon taman wala man ta mahimo
kinahanglan gyud tag gasolina“
M4 “wala kanang, like sauna nga barato pa
among budget kay 100 ra ang gas karun
kay abot na ug 200, 250 so na kuan jud.”
M5 "Daily expenses? Koan lang jud, kanang
mag budget lang nya lisod."
M7 "Wala nakuy mapalit pagkaon, gamay
nalang mahabilin. "
141
Have thoughts about
quitting now that the gas
prices are costly.
On the verge of quitting due to Deliberation of
high gas prices. quitting
Always have thoughts of
quitting his job
Riders' primary concern is gas
as their job depends on it. Gasoline reliance
He claimed that their problems
mostly revolve around refilling
their gasoline tank
Implies that gasoline is a
significant expense and is
essential for their work as a
rider. Without gasoline, they
are unable to operate their
motorcycle, which makes it
difficult for them to earn a
living.
He noted that given the
increase in oil prices and the
necessity of gas, he is unable
to make a statement.
Mentioned how the oil price
hike affects their budget and he
continues on about the prices
comparing the before and after
of the oil price hike.
He has to budget his daily
expenses.
Can not supply basic needs and
would be left with a little for
income due to the increase in
gas price.

M8 “Mas ma increase ang expenses kaysa sa
imong kita”
“Like gas, mga kaon. Budget kag mga 500
per day, sa expenses nimo dala nana sa
gas”
M9 “Aw sa karon, kay sa akoa kay medjo
luag-luag lang sya pero mao na nga akong
gi maintain lang nga gi paning kamutan
nako nga ang akong gas per day kay 100
lang gyud, kay para di sya mo lapas og
100 para di gyud siya ma dak-an, oh sa
mao lang na sya”
M10 mao to lisod-lisod sad gamay, kay instead
nga among ma consume sa gasolina per
day, for example full tank man ko 200, nya
ni saka man siya maabot naman og 260 so
ni puno siyag mga 60 pesos sa usa ka full
tank nako kung mo consume kog og mo
adlaw lang kog siguro mga 1,000 nya 260
na makuha daan sa kuan wala pay labot sa
kaon, gamay, mahug lang gihapon nga
minimum mi.
L1 “Nag budget sa akong food, maintenance
nako ako I liquidate niya akong daily
needs maapektuhan niya ge manage
control nya iyang income ug dili siya ma
aberya sa gas.”
L3 “Ang kwarta dae mao ang problema.”
L7 “ ah kuan, budget permi. Kuan kayo sa
budget ba, apiki. Oh maglisod mi kay
mabawasan ang income tungod sa
gasoline.”
C4 "Ahh kuan lang, normal raman jud na sa
mga taw nga makita jud nga musaka ang
presyo jud. So lisod jud kaayu siya
kab-uton og kanang pagpalit sa imong...
Ang pag budget nimo ba, maglisod kag
kanang koan sa imong budget gani about
sa kita nimo as a rider gani. "
"Oo, kanang nakaaffect jud sa akong kita
nako, maglisod nako og... I mean, dili jud
kanang lisod kaayu na lisod jud ha,
kanang lisod lang jud e budget sa kita og
sa gasolina."
C6 “kanang kuan permi ko ma short sa
budget, number one ang tuition di nako ka
142
This implies that any increase
in the cost of gasoline or other
expenses would eat into their
daily budget, potentially Difficulty in
creating financial strain budgeting
The speaker is saying that
currently, they find it
challenging to make ends meet,
but they have been able to
maintain their expenses. They
mention that they try to limit
their gas consumption to 100
pesos per day to prevent
overspending.
Minimizing their expenses does
not help as they still struggle to
make ends meet due to their
limited income.
His needs and he manages his
money well for his
maintenance so that he will not
be affected by the increasing
gas price.
His problem is the money.
Stated that their budget is
insufficient because their
earnings are reduced by gas
expenses.
Finds it normal for gas prices
to increase, thus making it
harder for him to budget for his
daily consumption and gas
expenses.
It affected the participant's way
of budgeting his money given
that he has to save more for
gas.
Always on a tight budget and
how he is unable to save up for
his child's tuition.

tigum so inig june na wala na, mangita
pako kwarta mag tigum, budget.”
M9 “Ma- apektuhan man gud amuang kuan
kay sa food delivery namo usahay ang
pletehan dili mag pareha”
“ So mao to nga katong higayuna kanang
mao na if among target nga kanang dili
kaayo mi, mag steady kaayo mis vendor sa
among adtuan pero kinahanglan dug-ol
lang”
M9 “Sa amoa kay, wala may mga kuan,
benefits. Sama anang mga SSS, wala man.
“ benefits from their company.
M10 “kanang mga basta, og benefits lang, wala
gyud. Like kanang makuha nimo sa ubang
company ingon ana? So kana amoang
dagan dagan diha nya simbako ang
insurance kaugalingon sad na namo nga
gina kuha ang uban wala gani na nag kuha,
wala gyuy kuan si panda namo”
M11 “kami wala gyud mi benipisyo na sauna
diha pero ge wala na ang among benipisyo
mao ratong insurance nga gehatag namo
sauna pero karon mostly daghan naman
gud naa nay grab, maxim so maybe guro
sa among companya dili na namo kahatag
tungod sa computasyon nga I don’t know
wa na gyud tungod pud guro daghan nami
mga rider almost 3 thousand mi sauna 500
paman.”
L1 ”ma accident mi pero naay insurance pero
dili sa foodpanda gekan pero mo cooperate
sila and dili ma deliver on time naay
sanction so ma suspenso mi 2 to 5 days
like nya dli i receive ang order kami moy
madaot.”
“Wala mi benepisyo kay amo manang ge
trabahoan wala mi amo.”
C1
“ insurance gikuanan mi pero mubayad
raman gihapon mi sa kuan”
“sa kaning sa pagbyahe namo kay adto
mi muhatag sa cebuana”
C8 “ wala lagi miy benefits sa panda mam”
143
The response suggests that the
fare or the amount charged to
customers for food delivery Variability of food
services can be unpredictable delivery fee
and can vary depending on
various factors, which can
impact the earnings of the
delivery rider
This implies that the rider does
not receive any government
They do not have any
government benefits and Lack of
insurance, they do not feel safe government
and secure while being on the benefits and
job insurance
In the past, their only benefit
was insurance but now, there
are a lot. However, they can’t
receive it probably because the
company struggles to cover
thousands of them.
They have insurance but it is
not covered by foodpanda. If
the order is not delivered on
time or not received by the
customer they will be
suspended.
They don’t receive any benefit
from foodpanda.
While the firm provides
insurance, they are
nevertheless instructed to
pay through Cebuana
They do not receive any
benefits from their company

M9 “kay kanang dili sa tanang panahon ba
nga maayo ang dagan sa mga approach sa
customer sa amoa. So ang amoa lang is
maka encounter jud mig kana bitawng
customer pud nga dugay kaayo mo gawas
nya labi nag init kaayo nya wala mi
masilongan, so mao na nga mao na ing ana
among mga encounter sad, naa pay mga
chat sa customer nga asa naka? Nya
padalion bitaw, so ing-ana mao na
kinahanglan ang pag sabot lang pud ba”
“ Oh kasuway kog cancelled orders; kay
kanang plitehan man sad sa panda pud,
ang amoa lang is dili mag sigeg pirme
cancel order kay ma suspinso man ka”
L8
“usahay dili maabot, kana bang i-no show
ang pagkaon ba.”
“oo kanang ing ana ba. Pero iuli na namo
sa vendor. Nya ma deduct-can man
gihapon mi. Pananglitan gihatod namo
ana nya maalkansi mis gasolina kay
pananglitan diri nya muadto pakog
mactan nya i-no show. Nya ibalik diri. Nya
imong plete na ana 12. Tagaan kag 12. Nya
gaana ana gud ka. Alkansi gyud ka.”
C4 "Ah mga pangutana na wala na mention?
Kana ra about sa conflict sa mga customer.
Makiglalis, naay scam, ma return ang
pagkaon."
"Oo, kas sa gasolina kay labi na kanang
mo cancel order, dili ma contact ang
customer so amo man jud na ipa cancel sa
Foodpanda kay para e return ang pagkaon.
Mao nang makakuha napod na shag
gasolina napod para ibalik. Mao nay
nakahasol jud sa amoa pud, mao nang
masuko jud mi og dili jud makuha ang
pagkaon atong time na mahal pa ang
gasolina. "
C9 “ay natural raman na namo nga trabaho
gud dai nay mag binuang na kung mo
order pero atleast parti nako ma solve
raman kay mag dipende mana saimong
diskarte gud sa system mao lagi
usahay mo tapal pero dile kaayu sakit.“
M5 "Experience namo ato is lisod jud kaayu
kay ato, ning hinay ang amoang delivery
nya taas kaayu ang gas, gamay nalang jud
kaayu ang among agi. "
144
They share an experience of
encountering a difficult
customer who took a long time
to come out and was angry
when they did. The rider
implies that canceling orders
can have negative
consequences for them, and
they try to avoid it as much as
possible.
He mentioned that if the client
refuses or does not get their
order, they would have to
return it to the seller, which Scams, conflict
will waste their gas. with customers,
and return of
orders
He said that scams, conflict
with customers, and return of
food orders would result in
them traveling even more and
consuming gas. It is a big loss
for them, especially that the gas
prices are high.
Occasionally people make
fun of them, such as fake
bookings, but he is not
bothered since he knows what
to do in every case.
Experienced a decrease in
orders and said that they have
lesser profit given that they
spend most on gas.

L8
“nindot na unta to na niubos ubos siya.
Karon kay, karong niubos na ang gasolina,
minus naman pud ang booking”
“ang order. Gamay nalang ang order mao
na nga mao mao ra gyud siguro. Nabawi
pud sya na wa napud sya moorder. Nya
kato pud ningtaas, daghan napud siya.”
C2 “kuan na nakuyawan na musaka pajud
syag maayo para maglisod nami ug
makaincome ug makakita ug tarong
tungod sa pagtaas sa gasolina. Unya gawas
ana naa say mga kuan na hinay among
booking, maapiktuhan gyud mi.”
“naa jud na siya. Pero naay higayon na
muhinay siya, depende ra jud.”
C8 “ang mga customer dae ba kay kanang di
kayo mu book kay lisod sad kaayo ang
kwarta bitaw”
L1 “wala kay mao naman ni akong trabaho.”
L4 “wala may laing trabaho gud na dali dali
sa pilipinas ingon ani raman.”
M11 “dawat lang gyud ug order. Basta nay
order nga ihatag kung tan aw namo na dili
traffic among agtoan akong kuhaon pero
ug traffic na dili na gyud supposed to be
dili na nako kuhaon kay ma apektahan ang
among trabaho isip delivery rider labi nag
traffic na.”
L8
“wala ra man. Kay ang panda man gud
maam kay oras sya ba. Pananglitan ang
imong gikuha na oras duha ka shift, tag
upat upat ka oras. Kanang walo ra ka oras,
pananglitan wala sad kay bookings ana, di
mana mapugos namo.”
145
There is no difference since
when gas prices rise, so does
the number of customers
decreases
His reaction to the rise in oil
prices is fear that it would grow Less bookings
more, making it difficult for
them to earn. Also, there will
be instances when they have
less consumers that would
greatly affect them
Customers rarely book and
order because of money crisis
The rider said that none
because this is his only job.
Lack of job
opportunities
Continues to work as a food
panda driver because it is
difficult to find another job.
To cover up the high gas Dependent on the
expenses, he accepts orders but app’s
only if the area is not that rider-customer
traffic. matching
They cannot force it when they
do not have a booking
 146

L8 “ang sa panda, monitify siya ba na if wala

kay booking in 18 minutes, pabalhinon If they do not have a booking Bad booking
kag laing area.” within 18 minutes, the system
participant claimed that they
will be required to shift places

C10 “wala man apektuhi hinuon kay dipende The increase in oil prices
mana sa imong kayud gyud dile lang does not bother him as long
gyud ka mag hunahuna sa pagsaka sa as he has enough money to Dependent on
gasoline dipende man gyud na sa bring home bookings
amoang part mo kusog man o muhinay
among bookings basata naa lang kay
madala sa balay dile na nako maka
apekto or if nisaka ang gasoline.“

C10 “uhmm ang problema nako kay dire sa The only issue with
among apps kay mura gali siyag Foodpanda is that the app is
mabuang gali nay trouble something occasionally inaccurate or App malfunction
ana mao rana ang problema nako malfunctioning.
about sa kuan pero about sa byahe dile
gyud ko mag problema ana sa byahe.”

M5 "Sa amoang exper- ay sa amo ang Faced problems such as flat Vehicle
problema lang gyud kay kanang ma flat, tires and bad weather, and inconvenience
mag ulan inana. Mao raman jud nay claimed that it's what most
kasagaran namo." Foodpanda riders experience.

L5 ”lisud jd ang ulan dae. Ang pursigido lang Has experienced difficulty Bad weather
jud panginabuhi.” because of the season and he is condition
willing to work for his
livelihood.

M3 “ like simbako ma disgrasya mi unsa amo The only concern for the No insurance
pangingnan nga freelancer ra baya mi” participant is what will happen
to them if an accident occurs

M4 “ Kuan love man nako akong trabaho He enjoys his job as a Self- fulfillment
ganahan man ko sigeg motor, rider man ko foodpanda as he enjoys going
so wala magmotor rako kaysa mag trabaho on rides too.
rakos companya ra naa ras companya,
boring diri kay bisag duol sa disgrasya
nalipay man sad ko”

C1 Enjoys driving because it

“aw oo kay nalingaw raman kog suroy has always been his
suroy sa kalsada kay sa pagkagamay childhood dream. The
nako mao man akong pangandoy nga revenue earned by the

malibot ang cebu. Mas labaw pas libot
karon.”
M1 “kuan kanang ang naka inspire nako
aning trabahoa kay kanang walay amo
nga nagbantay kanang imo rang
kaboboton na mo trabaho baka or dile”
M2 “kuan kanang ikaw lang ang nag buot
sa imong oras ba wala bitaw kay amo
na duty naka wala say mangasaba nimo
gali murag ikaw galingawlingaw rakas
imong kaugalingon ba mura kag ga
tour tour dire sa lugar”
M7 "Mag tambay lang, sge rag facebook
facebook."
L7
“wala ra sad kay wala nay laing ma
trabahoan nya di na ganahan manrabaho
kay free raman gud among oras sa food
panda. Mao ra gyud nang amoa.”
C3 “kuan ra mn naa gyud mga problema
ginagmay basta ah kana about na lahi na
sa- di na part sa foodpanda unsa man” The
interviewer expounded the question asked
the participant responded “Okay ra man
panda kay freelance man gud siya wala
amo ka ba”
M9 “Lahi ragud ang manarbahog companya,
kayb buot huna hunaon is kung manarbaho
kag companya is minimum man so is
kaning amoa og kaloy an lang sa Ginoo
permi lang gyud sya stable ang mga order
sa amoa so mulapas mig above minimum
gyud”
M10 “ Actually, wala ko mag huna-huna kay,
mao man jud akoang source of income
kini sauna pajud”
L3 “wala man okay raman.”
M4 “sa pagkakarun murag dili sa kay murag
enough paman kay kung hunahunaon mas
dako pami sad ug kita kaysa mga
minimum wage earner”
147
participant in a day is
enough for him.
He stated that having no
supervisor and the choice of
whether to work or not
inspires him.
He likes his job because he
owns his time and he sees it
as an enjoyable time for
himself going on tour in the
place. Leisure &
Freedom
On standby in his free time and
use Facebook
Prefers to continue with
Foodpanda since they may
work whenever they want.
He had no other problems with
his job as foodpanda is a
freelance job.
Job stability
He doesn’t want to change
anything with the system Accustomed to
the work system
He does not want to leave his
job as it was enough for him Competitive
and their income is higher than salary
a minimum wage earner.

M8 “Tabang siyang pagpaskwela sa akong
manghud”
“Mapalit na nako ang dili nako mapalit
before sa katong nagwork pako sa
minimum wage”
L5 “wala man, kaning trabaho maka income
mi naka panginabuhi mi aning companya
nga among adlaw adlaw na kinahanglan
nakatabang sad gamay.”
C9 “ang panda gyud makatabang gyud sama
namo,dako gyud uy dakog tabang uy
dakog tabang,pero maam dile man mi
maka kuan sa panda dai maayu man siya
mo padagan ug tao sa mo padagan ug
sweldo usahay parte nako ok ra na maka
support sa mga problema“
M2 “dile lang kay mao namay naandan nga
aning trabaho wa nami lain paingnan
nya mao ra gihapon mantrabaho mi naa
mi amo nya minimum pud ang sweldo
nya dire kay ikaw moykupot sa imong
oras”
M6 "Wala maam kay mao raman. Naanad
nami sa ting adlaw namong pangita. "
L3 “ wala dae malingaw raman pud ko ani.”
C2 “sa pagkakaron ang akong masulti kuan
kanang stable ra. Sa food panda lang sa ko
kay kuan man diri man ko nakuan na
trabaho. Taga diri raman ko cebu city”
C9 “so sa akoa ok raman ambot lang sa
ubang empleyado,sa akoa ok rman kay
naa raman gihapoy Makita gamay mag
dipende raman na sa oras sa kuan,kay
lahi mana among trabaho sa panda gud
mag dipende man kung akoy mo kuhag
kuan sched daghang schedule“
M6 "Unsay mga problema maam? Ahh about
aning sa permit namo maam. Dakop sad."
148
It suggests that the
interviewee's financial situation
has improved since they were
working for minimum wage,
and they now have more
financial flexibility to support
their sibling's education.
The work has given them fair
income that helps with their
daily needs.
Foodpanda is a great help to
the participants and manage
their employees well.
Does not have a plan on
quitting his job since they
still get the minimum income
same as any jobs and treat it
as an advantage as its
freelance job
He never thought of quitting
because he is already used to
his everyday life as a
Foodpanda rider
He enjoys his job.
Chose to stay at that job since it
is stable and he is only from
this area
Claimed that it is manageable
since they can still make a
small income and because
their income is based on their
time
Issuing permits is one of their
problems. Issuing of permits

C5 “ang problem ana karon sa rider kuan kini
sa, kining, sa kuan sa sitom ba.”
“: kanang istrikto sila sa ilang kuan kanang
sa ilang delivery……. permit, or ilang rule
nila ba”
M7 "Dapat mo saka na ang plite."
L1 “maytag mo dako na ang delivery fee ug
dako ang fee dako silag kita ug barato ang
gas dako ilang income para malipay akong
anak.”
C4 "Kung ako lang gyud? Aw angay jud patas
an ang plite jud sa Foodpanda. Bahalag
walay allowance basta kay mosaka lang
jud ug gamay ang delivery fee. Dako na
kaayu nang katabang sa amoa as a
freelancer, labi nag lahi lahi jud mig
sitwasyon sa mga rider. Naay pamilyado,
naay ulitaw, naay nag iskwela, naay ga
double of trabaho."
M9 “Ah kuan kanang kana gyud among
plitehan, kay kana man gud among
plitehan, mag depende sa among batch,
kay naa man gud nay batch 1,2,3,4 kung
batch 1,2,3 bintaha gyud nang plite kung
ari kag batch 4 gyud ang plitehan perti
gyud gamaya”
“: Kay mao nay, mura man sya og ,
mag base man gud syag mura performance
sa rider gud, og kung maayo kag
performance na rider, mao nag ari kag
batch 1,2,3 bintaha ang plite, og ari kag
kung mag sige kag decline, mag sige kag
cancel order nya usahay ma late ka ig log
in nimo, mao na sya matagak ka, ari gyud
ka sa 4 gyud, mao na ang plitehan perting
gagmay. Nya dugay kaayo matigom”
M10 “sa among management, lahi naman gud
ang ilang system karon kumpara dati ba,
149
The problem faced by the rider
is related to the strict rules and
regulations of the company
regarding deliveries, permits, Company Policies
and other related matters. and Regulations
He wanted to have an increase
in their delivery fee
He wanted the delivery to
increase as it can help in their
income for their family
Increase in
delivery fee
If it were up to him, the
delivery fee in Foodpanda
should increase because it
would be a very big help to
them, especially those who
have families to provide and
those who have other part-time
jobs.
They imply that they prioritize
higher-paying batches and will
only accept lower-paying
orders if there are no other
options. The rider implies that
the amount of pay depends on
the rider's performance. If the
rider performs well by Batch
accepting orders and delivering prioritization
them on time, they will receive based on pay
higher-paying batches.
The management's system has
changed compared to before,

like sa hinuon dili naman gyud to
mahitabo nga mabalik tong pag pandemic
namo is, usually dako gyud mig agi nya
karon gamay nalang among agi like
amoang pinaka dako pag pandemic is 75
sa batch 1 nya minimum namo is 55.
Karon naa namiy tag 25 minimum like ang
pinaka duol kay naka base naman mi sa
rate sa distance sa customer nya mao na
nga naa namiy 25 instead of 55, 25 nalang
so dako kaayog gi kunhod ang kuan
ilahang gi hatag sa amoa nga kuan nya
amoang income ni gamay gyud og
maayo.”
M10 “foodpanda rider nga unta fair sila ba,
ihatag nila og sakto sa amoa “
L7
“wala man gyud miy benefits na ma kuan.
Kana ra gyung mga incentives usahay,
kanang depende sa panahon ba. Kanang
nay ihatag na extra na incentives. Pero—”
“oo, naa gyuy tip hinuon. Mao ra gyud nay
us ana makatabang sa expenses ba.”
C7 "Amoa na, amoa."
"Koan lang, kanang mo. Ahh naa may
mga tip tip, katong mga para sa gasolina?
Mao to ang ako e tapal."
L7
“siguro kana gyung medyo patas an
ginagmay ang delivery. Nya ang costumer
sad, kumbaga ang ilang app bitaw nga di
sila maglisod kay usahay gud maglisod
man silag booking gud nya ang ilang
location dili nila makita sa kuan bitaw
maong masayop hinuon. Mahasol na sa
amoa ug sa ila gud.”
M11 “isip food panda rider nga kana rajung
gasolina mo barato and then isip sa
150
and they don't expect to go
back to the same situation
during the pandemic. Their
business has decreased
significantly, and the minimum
number of deliveries they do
now is 25 compared to 55
before. Their income has
decreased, but they still base
their rates on the distance from Changes in
the customer management
system
He is hoping that foodpanda
will be fair and provide Compensation
appropriate compensation to and fairness
their riders
Sometimes he receives
incentives and tips that are
quite beneficial.
Receiving tips
and incentves
He wants the company to
enhance its delivery fee and the
location search tool
Improvement in
app service and
fee
He hopes that the gas price
lowers. For the company, he

companya mangayo mig benipisyo nga
ilabi nag uwan, init nga among ge sakopan
taga deliver labi nag madisgrasya nga naa
tay balaod sa para kami protektahan pud
isip delivery rider mao rana.”
M8 “Discount sa shell lang”
M10 “Wala, wala siya, kato ra Ilang gihatag
nga kuan sa mga selected nga gasoline
station nga naa mi discount”
L8
“wala silay kuan. Usahay kay naa silay mga
gasolina gasolina na discount. Ing ana ra”
C2
“naa sya mga kuan kanang naa mi mga
porsyento sa mga gasolinahan. Naa mi 5%
na discount sa amoang kuan”
C10 “uhmmm dire sila na produce ug
discount sa fuel station nga naa silay
discount 3 pesos or maktabang rasad
na,“
M3 “like sa mga naay holidays na motag-as
ilang plete, naa sad sila mga incentives
like sa mga quiz kung makapasar mi nay
incentives ana”
M4 “kuan kanang naay mga events siguro naa
mga fare hike na gipataas atleast man lang
makatabang gamay”
L3 “nay incentives mo hatag sila ana 1500 1
week.”
C9 “nihatag man pero gipa agi lang sa
among sweldo kanang pun an galig
kanang,tawag ani kanang allowance gali
151
wanted to ask for benefits Employment
especially in terms of health to benefits
protect them as a delivery rider.
The rider gets a discount from
a specific petroleum company
which is “Shell”
They had been given discount
on selected gasoline station for
compensation Gas discount
program
He mentioned that they
occasionally got gas discounts
Certain gas stations
occasionally give them a 5%
discount, which can
considerably help them
They have a 3 pesos discount
in every gas station they will
go to and it gives them a little
benefit.
He mentioned how they earn
rewards by answering quizzes
in the app and how holidays
increase their delivery fare
which is beneficial to them.
Benefits from
events
They have events like fare hike
as a benefit he receives as a
foodpanda rider
They receive 1500 per week as
an incentive.
They are given additional Cash assistance
allowance through Gcash.
 152

pun an,kanang man sud sa among sweldo

sa gcash“

L5 “kaluoy sa ginoo naningkamot gehapon

grasya rajud sa ginoo ang naka survive sa
adlaw adlaw nga panginabuhi.”

Gratitude to God
C9 “kuan mao lagi ni akong gi ingon nga sa
akong panad edaron mao mani ang
gihatag sa ginoo nga trabaho so focus
lang ko kay mao lagi naa mi sa highway
kada adlaw ampo lang gyud amping
lang gyud permi sa part nako mao ramay
kaun“

L8
“sa pagka karon dili gyud kini akong kuan, The participant mentioned
ganahan ko na naa gyud kong akoang how he is really interested in
kaugalingon negosyo. Naa man sad koy business.
akoang kuan kanang souvenir ba item.” Hobby &
Interests

C1 “Mao man akong ganahan magsuroy As a hobby he enjoys

suroy sa kalsada driving.

M3 “Dili sad kay mao nalang ni ako pangitaan

para maka sugakod ako family kay maka
tabang man sad ang foodpanda gud like sa Family
mga financial.”

L4 “para nay trabaho ug nay ika suporta sa

kaugaliangon.”
Working to
provide for
oneself
C4 "Sa akoa noh, as koan... dili man kaayu
makaapekto sa akoa ang pagsaka sa
gasolina kay single paman gud ko. Wala
koy anak."

L1 “lindot ron kay barato ang liter sauna kay The gas liter is cheap now but
mahal nya karon kay mas taas ug layu ang before it was expensive and
maabtan sauna kay mahal kay padong diri because it's expensive because
nya padong ngadto.” it's going from here to there.

L4 “bintaha na ron kay ni usus na gamay di
pariha atong ni agi.”
L7
“arang arang nalang gyud kay nakuhaan
man gamay ang expenses sa gas,
madugang na sa income ba.”
C2 “mas arang arang karon kay ni ubos ubos
naman sya kontra sa katong mga niagi nga
mga tuig nga taas kaayo. Di man gyud
nato makuan kay usahay mubos saka.
Bintaha bintaha karon”
C3 “Karon nakadiperensya kay okay ra man
run kay sakto ra man gasolina 60 kapin ra
man makatubil kag 150 duha nana ka litro
kapin kaysa sauna usa ra ka litro kapin
dako ug diperensya”
C4 "Sa karon, mas ganahan jud ko sa karon na
presyo sa gasolina kay ni pariha naman
gud balik sauna atong wala pa nisaka. Dili
nako ma arkansi sa pang adlaw adlaw na
gastuhon gani. Unlike atong pagsaka, lisod
jud kaayu siya kay na timing sad og
pandemic pud, samot na tong panahon sa
bagyo. Lisod pagpangitag kwarta ato orasa
unya nisamot og kamahal. Nihinay sad
among booking pag bagyo. "
C8 “naghinay hinay na siyag balik, dili ingon
na 100% ni balik pero naa pa siguro sa
mga 60 or 50% ang nabalik sa among mga
rider”
M1 “kuan kalas sa oras kay hinay man gud
among padagan basta traffic kaayu
sayang ang oras taas kaayug oras
magamit gamay nalang mig rides”
153
The current gas price is much
better compared to before.
Stated how things are much
better now that the gas price is
decreasing over time.
Better condition
Considered today's increase in
oil prices to be more
manageable than the previous
years.
Today's gas prices are
somewhat reasonable, and then
went on to explain that with the
current gas price, he can fill up
his tank with more gas than
before.
The price of gasoline recently
is more favorable because he is
able to pay for his daily
expenses. Compared to when
the gas prices increased, it was
a very rough time because there
were less bookings
The rate has decreased and it's
not 100% certain, but they
estimate around 50-60% have
returned to the rider.
Traffic is a waste of time
resulting in limited
bookings.

M4 “ ah kanang traffic kay murag normal
karun kay naa naman na permanente so
mao gihapon kas ug gasolina gihapon kay
traffic.”
M7 "Koan kanang lisod kaayu e lusot lusot
kay traffic na kanang madugay og deliver
dayun mao rato."
M11 “ma apekto tungod sa for example ang
imohang booking tua sa mandaue hatagan
kog booking sa talamban so ako ng agtoon
niya traffic tungod sa traffic dugay nako
ma pick up ang akong ang pagkaon nga
akong pick upon. So, dako kayg epekto
ang traffic sa among trabaho.”
L1 “Kung traffic siya mas dako siya ug kuha
sa gas niya dugay kaau maabot nya sig
andar imong makina kas siyag gasolina
niya as a rider kay by hour bayaran siyas
food panda per ride work as a rider nag
base sa oras by shift kay 3 hours niya
traffic siya niya grabi kayg epekto.”
L5 “dako kayg epekto oi unang una sa oras
imbis na Madali imong pag deliver sa
customer ug gekan sa ka traffic mas mo
ubos ug dugay nya kalas or sayang sa
oras.”
L7
“dako sad kaayog impact ang traffic kay
madelay man ang delivery nya miskina
mabooking na, dili nalang mabutang kay
madugay man ka sa traffic. Nya
moconsume sad ang gasoline kay dugay
pa maabot.”
L8
“traffic gyud kaayos tanan diri sa basak.
Nya di man kaayo ko maabot didto kay
kasagaran nakong booking hinuon mag
aari ari ra hinuon. Usahay didto sa Grand
Mall nya magbalik balik ra pud diri. Di
parihas basak ba. Mao na sya na okay ra
man.”
154
Traffic is becoming more
common and will continue to
be a problem, as well as a
waste of gasoline.
Finds traffic a hassle because it
gives him a hard time to go
through it and his deliveries
will take much longer.
He declines bookings that are
far from his current area Traffic
because of the traffic which
causes him much time to pick
up.
If there is traffic the bigger the
gas will decrease and it will
take time because the machine
works and because of that a lot
of gasoline will be wasted and
as a rider the pay ride of food
panda is by hour and the traffic
affects him as a rider.
The traffic had a great impact
because first instead it is easy
for you to deliver the food to
the customer and you are in the
traffic it will be more difficult
and the time will be wasted
because of the traffic
He stated that the impact of
the traffic is tremendous since
their delivery would be
delayed, and instead of gaining
new customers, they will still
wait for the traffic and that
gasoline is consumed when
driving in traffic.
Traffic does not affect him
because the location where he
usually stays is in high demand.

C1 “ kani rang traffic mao ra na kay bisag
unsang kuan traffic man gyud problema
lisod kaayo”
C2 “usa sad na kay tungod sa traffic dugay
mi maabot sa among distinasyon sa
pagdeliver or sa pag pick up sa among
booking. Makwaan sya ang gas”
C6 “Super. Karun nga wala nay pandemic
traffic Cebu city and Mandaue maka
stress, makasapot maka pawala sa gana
maka consume sa gasolina maka gamay sa
income nya uwan pajud.”
C7 "Ah koan, daghan kaayung sakyanan ey,
kanang samot nag kanang rush hour
daghang taw ana nya ting pamauli napud."
C10 “uhmm maybe murag dile siya
mokaapekto ang traffic kay its apart of
life nana expected namo ang traffic nay
aksidente or naay wala kay kanang
traffic naa na gyud na permi“
M3 “ Kuan like kanang maghunong ka imo
ra pawgon ang machina para maka
tipid ka sa gas so kung naa man gani
mga shortcut na agaiana adto lang jud
ka agi para maka minus minus sa gas
na imong ma kuanan kay ang plete
baya kay minus kaayo nya dako kaayo
ang kuan sa gasolina”
M6 "Pariha ana maam way booking ay
i-standby rajud mi maam kay pariha ana
mahal ang gas, aw usik sa gas mag sigeg
suroy suroy."
M9 “Kintahay, kani sa akong motor, dako man
gyud ni siyag tanke, ang akong style ato
kinahanglan di nako siya paubsan sa
katunga, kinahanglan ari nalang siya sa
mga labaw sa katunga para akong
everyday na gasolina nako is 100 pesos
per day nalang para dili kaayo siya
bug-at.”
155
As a foodpanda rider, the
most difficult thing he has
experienced is simply
traffic.
Highly impacted by traffic
because it was time consuming
and a waste of gas.
Traffic makes him agitated,
stressed and how he has lost
hope as a result of the crisis,
particularly because it affects
their income, now that we are
in the midst of the
post-pandemic era
Dismayed by traffic, mentions
the high number of cars
especially on rush hours.
Expects traffic because he
considers it a normal part of
every driver's life.
Did not receive any gas
allowances from the company
and has his own methods of
saving gas, such as turning off
the motor machine when it is
not in use and taking shortcuts
to save gasoline because Gas conservation
gasoline costs more than the
delivery fare.
They would stay in one place
to not waste gas.
The interviewee is saying that
their motorcycle has a large gas Maximizing fuel
tank, and their style of riding efficiency to
requires them to fill it up to the minimize
top. However, to manage their expenses
daily gasoline expenses, they
only fill it up to a level slightly
above half-full and try to refuel
at gas stations that have higher
fuel levels to minimize the
weight of their motorcycle

L6
“sa akong load, pila manang atong kuan.
One month akong giload. Unli na sya, unli
call. Nya sa akong gasolina, akong motor
makatipid tipid hinuon. Di man pud kas ug
gasolina ang akong motor.”
M9 “Sa gas namo kay mag sige baya na siyag
andar biya, so kami mangita mi og way
nga kana bitawng pangitaan gyud og
kanang initiative nalang gyud nimo asa ka
dapita dili kaayo traffic pero karon man
gud is traffic gyud kaayo siya, so amo
gyud nang paningkamutan nga kanang
kuan maka lusot lusot gyud mi kay para di
gyud mi ma abtan og traffic”
L1 ”wala raman gehapon kay kasagaran more
on sa ingon ana nga sitwasyon is ni kuha
kog another shift bali ni overtime ko pero
di siya matawag ug overtime kay wala
may bayad.”
C3 “Aw kinahanglan taas jud ka oras
biyahe-an para mo kita sad ka kay ug
mokuha lang ka ug pila ka mga 8 hours
gamay ra man jud tawn kay ang gasolina
mo tres 300 kapin man imo bali usa ka
adlaw nimo biyahe kaysa karun mga 200
na lang kapin”
“mao ra to biyahe na tig 12 hours ana
lang”
C1 “Mangita man sad kog naay barato.
Bisag asa raman mi padung kay
pananglitan ang mandaue mahal nya adto
sa South barto. Naa may panahon nga
adto na area. Pero ug matuman ang area
nga adtos mahalon, magpatubil nalang
jud. Gamay ramag diperensya sad”
M11 “Sometimes mag habal habal mangitag
option lain, sideline.”
156
His motorcycle saves money
and does not waste gas.
The speaker is stating that due
to heavy traffic, they are
looking for alternative routes to
avoid being stuck in traffic
while delivering orders for
Foodpanda. They are seeking
proactive solutions to ensure
timely deliveries
None, because some are getting Alternative routes
another shift or overtime but it
can’t be called overtime
because there is no fee.
The participant stated that he
needed to increase his working
hours in order to earn more
money for his gas.
The participant chooses
where the oil is least costly.
Cheaper gas price
on other gas
stations
The participant said that if he
doesn’t receive any orders, he
does sideline jobs like Sidelines
‘habal-habal’.
 157

C1 To locate additional clients,

“paduol sa mga kuan pariha aning IT ug the participant will only
Ayala. Mao ramay kusog na order. approach locations that are
Kusog na mga tindahan. Daghan mag in high demand
tindahan.”

C9 “mag huwat lang mi sa kuan kay lahi They will have to

raba ni among trabaho kay lahi waba ni occasionally wait at the Proceed to
mag huwat rami sa vendors asa lugara vendor's place locations with
inana lang“ high bookings

C10 He stated that he will not

“pwede dile ko mag pundo sa usa ka area remain in the same location
ang akoa mo tuyok ko mo transfer ko but will travel or transfer to
lain nakusog ug spot mo adto mig spot locations where orders are in
nga kusog or dipende diba?“ high demand
 158

Curriculum Vitae

RIA ERICA SARSONAS

Email address: riasarsonas004@gmail.com

Contact Number: 09566221028

Provincial Address: Mandaue City, Cebu

Date of Birth: January 02, 2004

Place of Birth: Cebu City

Age: 19

EDUCATION

- Elementary

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City

2010- 2016

- High School

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City

2016- 2023

- Senior High School

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City

2016- 2023
 159

KIRSTINE C. LUMAPAS

Email address: lumapaskirstine@gmail.com

Contact Number: 09231554868

Provincial Address: Danglag Consolacion Cebu

Date of Birth: April 17, 2005

Place of Birth: Mactan Doctor’s Hospital

Age: 18

EDUCATION

- Elementary

Mandaue Christian School

Burgos, Mandaue City, Cebu
2010-2013

San Narciso School

Poblacion Oriental Consolacion Cebu
2013-2017

- High School

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City, Cebu

2017- 2021

- Senior High School

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City, Cebu

2021-2023
 160

HANNABELLE S. CABAHUG

Email address: hannabellecabahug@gmail.com

Contact Number: 09974091254

Provincial Address: Burgos St., Alang-Alang Mandaue City, Cebu

Date of Birth: April 14, 2004

Place of Birth: Mandaue City

Age: 18

EDUCATION

- Elementary

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City, Cebu

2011-2017

- High School

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City, Cebu

2017- 2021

- Senior High School

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City, Cebu

2021-2023
 161

VERONICA MARI APLACA

Email address: veronicaaplaca@gmail.com

Contact Number: 09684406455

Provincial Address: Labogon Mandaue City

Date of Birth: April 8, 2004

Place of Birth: Mandaue City

Age: 19

EDUCATION

- Elementary

Colegio De La Immaculada

Concepion Immaculada Cebu

2011-2017

- High School

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City, Cebu

2017- 2021

- Senior High School

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City, Cebu

2021-2023
 162

Althea Olive T. Recta

Email address: oliverecta13@gmail.com

Contact Number: 09693464427

Provincial Address: Sudlon, Maguikay, Mandaue City Cebu

Date of Birth: November 19, 2004

Place of Birth: Margosatubig Zamboanga Del Sur

Age: 18

EDUCATION

- Elementary

Maguikay Elementary School

Maguikay Mandaue City

2011-2017

- High School

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City, Cebu

2017- 2021

- Senior High School

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City, Cebu

2021-2023
 163

GianFranco H.Engbino

Email address: gianengbino147@gmail.com

Contact Number: 09278878709

Provincial Address: Consolacion, Cebu

Date of Birth: December 23, 2004

Place of Birth: Cebu City

Age: 18

EDUCATION

- Elementary

Tugbongan Elementary School

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City, Cebu

2011-2017

- High School

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City, Cebu

2017-2021

- Senior High School

Saint Louis College- Cebu

134 M.D. Echavez St., Maguikay, Mandaue City, Cebu

2021-2023
 164

COMPLIANCE CHECKLIST

Oral Defense: Date: May 04. 2023

Researchers: Veronica Marie B. Aplaca, Hannabelle S. Cabahug, GianFranco H. Engbino,

Kirstine C. Lumapas, Althea Olive C. Recta and Ria Erica C. Sarsonas
Adviser: Mr. Excelcis Jee Balaza
Approved Title: “The Effects of Oil Price Hike on Foodpanda Riders in Mandaue City
Cebu: A Phenomenology”

Suggestions/ Recommendations/ Corrections Compliance Remarks

Rationale:

Theoretical Background:
 165

Theoretical Framework:

Statement of the Problem:

Definition of Terms:

Chapter 2:

Research Instrument:

Research Environment and Participants:

 166

Chapter 3:

Chapter 4:

Chapter 5:

Signature

Approved : Advidser : CHERYLYN A. BENOLIRAO

APP7 Teacher: LOVE JOY L. COLINA

Panelist : MR. EXCELCIS JEE BALAZA

MRS. SETH KEARSLEY MAE YU

MR. WEVARLEE PATOSA

167