Srinivasa Reddy

Phone : +91 8074856617

E-Mail: lankireddy07@gmail.com

PROFILE SUMMARY

 5+ Years of Software Testing (QA) Experience in Salesforce Applications Testing in (Salesforce Classic,
Administration and Lightning Applications), SFDC Testing, Salesforce Administrator, Manual Testing.
 4+ Years of experience in Manual Testing with Salesforce (Classic, Lightning Applications and
Administrator)
 Good work experience in Functional, Service, Integration, Regression, System, Database, Adhoc, Smoke,
and GUI Testing
 Good experience in Salesforce Application Testing in Profile, Users, Roles, Leads, Contacts, Accounts,
Cases, Campaigns, Opportunities.
 Experience in managing user and security settings using Org Wide Default (OWD), Roles and Profiles
and Sharing rules in Sales Force Applications.
 Good Experience in Creating and Modifying Reports and Dashboards.
 Experience in Data Import Wizard and Data Loader for Import and Export of the Data
 Good Knowledge in Sales Cloud and Service Cloud Process.
 Experience developing Test Cases and generating Test Reports.
 Ensuring Project test environment, test data and access are available for test execution.
 Extensively worked on System Testing in Windows Applications and Web Applications
 Good experience on Waterfall and Agile software development Model.
 Extensively worked in Functional, Smoke, Sanity, Integration, System, Regression, Retesting.
 Good Experience in Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and
Defect Life Cycles.
 Experienced in Manual functional testing- Requirement analysis, Test case design, Test case execution
and Defect management
 API Testing

KEY SKILLS

~ Manual Testing ~ Sales Force Application Testing ~ Defect Management Tool ( JIRA )

~ Sales Force Administration ~ Salesforce Sales Cloud ~ salesforce Service Cloud ~Salesforce CPQ
O
ORGANIZATION EXPERIENCE

 Working with Techforce Services from NOV ‘2023 to Till Date

 Working with HAPPIESTMINDS Technologies India Pvt Ltd from Oct ‘2022 to Sep’2023.

 Worked with Unosis IT Soluctions Pvt Ltd from May’2019 to Oct ’2022.

S ALESFORCE CER T I FI CAT I ONS

 Salesforce Admin
 Salesforce Advanced Admin
 Salesforce Associate

Internal Use - Confidential

 QUALIFICATION
E

 B.Tech with JNTU University .

PROJECTS EXPERIENCE

Project Name ABFL- Aditya Birla Finalce Limited

Client Aditya Birla Capital
Environment Sales Force Admin, Classic, Salesforce Cpq, Lightning Applications
Role Test Engineer
Tools Jira, Service Now.

Project DESCRIPTION:

The Project was migration from MS Dynamics to Salesforce. So, implementing the functionalities
alongside providing new features. Aditya Birla Finances Limited (ABFL) stands as a cornerstone in
India's financial services sector, renowned for its dedication to providing comprehensive solutions to
individuals and businesses nationwide. With a diversified portfolio spanning across various business
units such as payments, ABHFL, and ABFL, among others, ABFL is committed to excellence and
innovation in all facets of its operations.

As part of a strategic initiative, ABFL embarked on a migration project from MS Dynamics to Salesforce.
This significant endeavor aimed at enhancing operational efficiency and improving customer experience
by implementing new functionalities and features. Across different business units, including payments,
ABHFL, and ABFL, the focus was on seamlessly transitioning existing processes to Salesforce while also
introducing innovative solutions to meet evolving market demands.

Roles & Responsibilities:

 System Configuration: Configuring and customizing Salesforce to meet the organization's

needs, including setting up users, profiles, roles, and permissions.
 User Support: Providing support and training to Salesforce users, assisting with troubleshooting
issues, and resolving user inquiries and problems.
 Data Management: Managing data integrity, data quality, and data security within Salesforce,
including data import, export, and cleansing.
 Workflow and Process Automation: Designing and implementing workflows, approval processes,
and automation rules to streamline business processes and enhance productivity.
 System Maintenance: Performing regular system maintenance tasks such as monitoring
system performance, applying updates and patches, and managing licenses.
 Test Planning: Creating test plans and test cases based on project requirements and user stories.
 Test Execution: Performing manual testing of Salesforce applications and functionalities to
identify defects, bugs, and usability issues.
 Defect Management: Logging defects and issues found during testing, tracking their status, and
working with developers to ensure timely resolution.
 Regression Testing: Conducting regression testing to ensure that fixes and changes do not
impact existing functionality.
 UAT Sanity Testing
 API Testing Using Post man Payloads and End Points.

Internal Use - Confidential

 Project Name MYLAN-GITC
Client VIATRIS
Environment Sales Force Admin, Classic, Salesforce Cpq, Lightning Applications
Role Test Engineer
Tools Jira, Service Now, Sales Cloud

Project DESCRIPTION:

Mylan is a global pharmaceutical company committed to setting new standards in healthcare and providing
7 billion people access to high Quality medicine. Providing Universal access to medicine is the core
purpose of our Model.

Roles & Responsibilities:

 System Configuration: Configuring and customizing Salesforce to meet the organization's

needs, including setting up users, profiles, roles, and permissions.
 User Support: Providing support and training to Salesforce users, assisting with troubleshooting
issues, and resolving user inquiries and problems.
 Data Management: Managing data integrity, data quality, and data security within Salesforce,
including data import, export, and cleansing.
 Workflow and Process Automation: Designing and implementing workflows, approval processes,
and automation rules to streamline business processes and enhance productivity.
 System Maintenance: Performing regular system maintenance tasks such as monitoring
system performance, applying updates and patches, and managing licenses.
 Product Catalog Management: Managing the product catalog within Salesforce CPQ, including
adding new products, updating pricing information, and maintaining product configurations
 Quote and Contract Management: Setting up and managing quote templates, configuring quote
generation processes, and ensuring accurate contract creation and management within Salesforce
CPQ.
 Test Planning: Creating test plans and test cases based on project requirements and user stories.
 Test Execution: Performing manual testing of Salesforce applications and functionalities to
identify defects, bugs, and usability issues.
 Defect Management: Logging defects and issues found during testing, tracking their status, and
working with developers to ensure timely resolution.
 Regression Testing: Conducting regression testing to ensure that fixes and changes do not
impact existing functionality.

3 GMS (Grower Management System)

Client AOI (Alliance One International, Inc.)
Team Size 16
Environment VB.Net, ASP.Net, SQL Lite, C#, WPF, WCF, SQL Server ,Salesforce

DESCRIPTION:

GMS (Grower Management System) is an enterprise system that provides a visibility to the client
regarding Growers, Farms, Agronomic Practices, Raw Material Procurement and Farmer Debt
Management. GMS has Mobile and WPF applications. This app can be run in connected and
disconnected modes. In connected mode, app can be used to provide administrative settings,

Internal Use - Confidential

 security, surveys for origin specific devices. It can also be used to capture grower data. In
disconnected mode, app can be used to capture grower, farm and ALP data from the fields.

Roles & Responsibilities:

 Understand, Analyzed Requirements and Developed the Functional Test Cases based on the
Requirements.
 Testing the GUI, Functional, Retesting, Regression Testing.
 Executed Test Cases and Analyzed Tests Results.
 Performing End to End Testing.
 Executed Manual Test Cases and Analyzed Results.
 Reporting bugs in Jira Tool.

Internal Use - Confidential