Salesforce Testing and Administration

Name: Surapuraju Mounika Phone: +91-8978421366

Email: muppalamounika2013@gmail.com

Summary of Key Skills and Experience

 Having 5 + years experience in Salesforce Administration and Salesforce Testing.

 Extensive experience working in an Agile development environment
 Working on sales cloud and service cloud platforms in salesforce.
 Created custom objects, fields (Master details & Lookup Details), tabs.
 Created profiles, roles, and permission sets.
 Knowledge on apex class and Visual Force to configure Salesforce as per our
internal requirements
 Experience in Visualforce Interface testing.
 Created record type, page layouts.
 Created workflows, process builder, approval process, and flows.
 Created reports and dynamic dashboards.
 Worked on batch class testing and integration testing.
 Good Knowledge of Testing concepts and expertise in Black Box Testing.
 Understanding of Test deliverables i. e. Test Plans and Test Cases.
 Experience in Manual Testing, Sanity Testing, Functional Testing, and Regression
Testing.
 Good Exposure to Bug life cycle.
 Experience in Preparation, Execution, maintenance of Test Scenarios and Test Cases.
 Ability to write SOQL queries and able to data check.
 Working on user stories, working on sprint model.
 Ability to work independently and be self-motivated

Tools:
 Service Now
 Jira
 Data Loader
 Post Man tool

Page | 1
 Salesforce Testing and Administration

Experience Details
Currently working in Certiview it & management solutions Pvt Ltd as a “ Software
Engineer” from Mar 2017 to till date.

Educational Qualification
Graduation in Bachelor of Computer Science from Yogi Vemana University.

Project Details
Project Name: Pfizer Medical Oct 2017 - Mar 2019

Role: Salesforce Administrator and technical support

Description: Pfizer Medical Information is a global function that informs healthcare

decision- making by providing trusted clinical and scientific information on our
products to healthcare professionals and patients, Manufacturing vaccines, medical
equipment’s and tablets.

Project Name : VAGCIS 

Client : Emerson
Role : Salesforce Developer
Team size :5
Technologies used : Salesforce CRM, Force.com, Apex Classes, Visual Force, Data Loader, Eclipse
IDE, TFS, SOSL, SOQL, HTML.

Project Description:

Value Automation is a division of Emerson Process Management that caters to various

industries like Chemical, Oil and Gas, Pharmaceuticals, Power, Food and beverage etc for their value
automation requirements. The leading brands include Bettis, Shafer, EI-O-Matic and Hytork. Given the
wide spread use of value actuators and various kinds of users with varying needs and product
knowledge, Value Automation needs a tool that can help the users to pick or choose right products and
have the ability to generate order and facilitate placing of orders.

Page | 2