Assignment 1: Establishing expectations
T-Model
Employee’s Expectations
● Employees should Coordinate with
various department managers to
discuss compliance issues within the
department.
● Work well with other people.
● Leading worker training session on
compliance and legal issues.
● Resolve work related issues and
disputes in a professional manner
and through established business
processes.
● Employees should focus on projects
delivered on time and on budget.
● Report circumstances that may affect
satisfactory work performance
including inappropriate activities like
illegal and unethical activities to the
management.
● Work cooperatively to achieve
organization goals and objectives.
● If an employee has any complaint
with work conditions or co-workers,
they are expected to use proper
procedure.
For example: Notifying the supervisor
or human resources consultant to remedy a
situation.
● Support efforts that ensure a safe
and healthy work environment.
● Setting workplace goals efficiently
overall is a critical part of
successfully leading and managing a
team, as well as developing an
accountability culture. It laid down a
Manager’s Expectations
● Managers should be accountable
for Building long term relationships
with customers.
● Make timely strategies to solve the
problems of the customers.
● Learn the job with training and
guidance .
● Play important staff orientation
roles.
● Prepare new staff policies to take
an active role in the organization.
● Promote the well- being of his
employees by maintaining high
standards of work performance.
● Maintain budget. So, that all
employees have access to budget
and performance against budget
monitored monthly.
● Managers should provide
employees with ongoing feedback,
so that employees can enhance
their performance for the
betterment of their company.
● Perform as a team player.
As, team players are willing to work with
others to carry out work assignments and
accomplish objectives.
● Managers are expected to help the
 baseline for evaluating future
performance.
● Perform their jobs to a reasonable,
acceptable standard.
● Conduct themselves in a professional
manner, even if they are off duty.
● Be open to constructive feedback
without being defensive or without
taking it negative.
● Employees are expected to follow set
policies and procedures when
dealing with problems or issues.
● Employees should represent the
organization in a responsible
manner.
● Employees should be willing to help
each other instead of displaying and
“it’s not my job” attitude.
● Employees should respect each
other, and be courteous and
sensitive to everyone’s needs and
concerns.
employee comprehend and
appreciate how they contribute to
the organization.
● Manager should have a proper
conversation about the company's
culture, paying specific attention to
focusing on the employee’s
particular role in the organization.
● Ensure a safe and respectful work
environment.
● Eventually workers should promote
mutual respect and barriers in
communications and build
environments for open
communication.
● Managers should provide full
disclosure and explanation of the
job responsibilities, company
policies and procedures to its
employees.
● Managers are responsible to
ensure timely and accurate
payment of wages.