Corey Qualified graphic designer with over 7 years of freelance, client and

customer relations experience in helping small business startups

through product design, creative direction, email marketing and
Jackson Jr website building. I have what it takes to work at a high level in a
professional, personal and collaborative environment.

Marketing Assistant
Work History

2022-03 - Marketing Coordinator

Portfolio info
Present Champs Sports, Dallas, TX

coreydwayne.myportfolio.co
m  Coaching, and motivating your team to drive sales
that deliver exceptional customer service
Skills  Ensuring high levels of customer satisfaction by being
knowledgeable on all products offered, and
Project Management
teaming up with co-workers to provide excellent
sales service
Excellent
 Delivering sales, customer experience,
Social Media Marketing merchandising, visual, and operational expectations
 Act as a partner between customers, sales
Excellent associates, and store leadership

Digital & Print Design  Ability to learn and share expertise of products and
trends to fit customer’s needs
Excellent  Maintains an awareness of all product knowledge,
and current or upcoming product / trends
Typography

Excellent 2018-02 - Coding Analyst

2021-03 Centene, Saint Louis, MO
Color Theory

Very Good  Work collaboratively with various cross-functional

departments to determine pricing
 Collaborate Medical Management Department to
resolve conflicts with medical review notes that
Adobe Creative Cloud
affect high dollar claim pricing
Very Good  Technical and coding subject matter expert for
contract pricing issues
Adobe InDesign  Examine high dollar claims which includes verifying
information on submitted claims, reviewing
Very Good
contracts, compliance guidelines, state regulations,
Construct Brand Awareness eligibility, and authorizations to determine
reimbursement and claim for payment
Excellent  Conduct point of service review and resolution of
 high dollar claims that are pending and/or adjusted
incorrectly including review, investigation,
adjustment and resolution of claim discrepancies
 Manage and provide testing on new product or
system configuration to determine success rate of
product or configuration

2015-10 - Client Relations Specialist

2018-01 Lumeris, Saint Louis, MO

 Resolve customer service inquiries which could

include: benefit and eligibility information; billing
and payment issues; customer material requests;
physician assignments; authorization for treatment;
Explanation of Benefits (EOB); and more
 Make outbound and receive inbound calls to
members, providers, pharmacies and hospitals
 Investigate and respond to general and complex
inquiries and notate into internal system
 Adhere to compliance requirements of Centers for
Medicare & Medicaid Service (CMS)

Education

2018-08 - Bachelor of Science : Graphic Design

2021-05 Full Sail University - Winter Park, FL

Projects

2016-03 - Graphic Designer

Present Hii Kiids, LLC, St. Louis, MO

 Design construction for online and offline layouts

 Created and managed digital marketing campaigns
 Contributed ideas to build brand awareness
 Constructed fully functional e-commerce website