CONVERSATION BETWEEN GUEST AND RECEPTIONIST

Guest: Good evening, I have a reservation under the name [Guest Name].

Receptionist: Good evening! Welcome to [Hotel Name]. Certainly, let me check that for you.
Could you please confirm your arrival date?

Guest: Yes, I am arriving today, on [Date].

Receptionist: Thank you. Yes, I see your reservation for a [Room Type] room.

Guest: Perfect. Is there anything else I need to do to check in?

Receptionist: No problem at all. For your identification, may I see your passport or driver's
license, please? And would you like to pay for your stay at this time?

Guest: (Shows ID) Yes, I would like to go ahead and pay now. (Chooses payment method)

Receptionist: Excellent. Thank you for choosing [Hotel Name]. Here is your room key and
some information about the hotel's amenities. Your room is on the [Floor Number] floor, room
number [Room Number]. Would you like me to help you with your luggage?

Guest: No, that's alright, I can manage. Thank you for everything!

Receptionist: You're very welcome. Have a wonderful stay!