Fahad Hashmi

Mobile No. +966-56134-5465 -

E-mail: fahad.hashmi@live.com

Objective

Looking to apply my 10 years of experiences and knowledge of Hospitality Services for a Supervisor
position in Organization. I am focused, dedicated and trained in professional environment with fast manner
and naturally inclined to taking initiatives with being flexible and adaptable to perform under pressure
within set deadline.

EDUCATION & CERTIFICATIONS

 Modern Institute of Informatics Management (MIIM) — Islamabad University, Pakistan

 Diploma of Business Administration – 3-Years Session, 2012 -- 2015

 S.S.C - Pakistan International School — Jeddah, KSA

 Federal Board (F.B) in Science Group – 2000

 Certified - ISSA-CIMS (Cleaning Industry Management and Supervisory Standards) - 2021

 Certified - ISSA-CIMS – GBAC (Accreditation Expert) – 2023

 Computer Knowledge:
 Microsoft office suite, Presentation software, Web and social media management skills,
 Spread sheet software, E-mail management, Data Entry, Video Conferencing, Instant messaging.

PROFESSIONAL EXPERIENCE

❖ IMC - (International Medical Center) Jeddah - K.S.A

Web: http://www.imc.med.sa
Company Industry: Hospital - ( Ten years’ Experience in I.M.C )

Current Job Title : Hospitality - Environmental Services Supervisor

Responsibilities:

 Responsible for the supervision, co-ordination and perform the activities of all
Environmental services at International Medical center by ensuring a clean, safe and
comfortable environment.
 Organizing Departmental Events and responsible for arrangements
 Dealing with subcontractors and work closely to monitor quality standards are in
compliance with local and International Standards.
 Ensure that contractor deliver quality services, equipment’s and material.
 Responsible for the Handling of Waste management, disposal of waste & Pest Control,
making sure a comprehensive inspection will be conducted all over the Hospital any
areas of infestation will be treated accordingly.
 Responsible to maintain Environmental rounds compliance.
 Responsible to inspect Inpatient & Outpatient area daily and follow up action plan.
 To make work orders and co-ordinate with facility department for maintenance work.
 Makes recommendations and take actions to improve structure, system or outcomes
 Responsible for administrative activities and Preparing departmental reports.
 To provide the required training to all housekeeping staff and make sure all staff fully
aware about IPP & APP
 To Coordinate and supervise HK team for Disinfection and Sterilization all area
assigned - (Covid-19) precautionary measures.

❖ IMC - (Three years’ Experience in International Medical Center)

Job Title: Previously Worked as.

1. Facility Coordinator – Two years

2. Internal Projects Management Coordinator – One year

Responsibilities:

 Responsible for administrative activities for the department or organizational unit,

serves as a central point of liaison with other departments and external constituencies
in the resolution of a variety of day-to-day matters concerning the unit.
 Responsible for Preparing departmental reports
 Preparing minutes of meetings
 Responsible for preparing covering latter for invoices
 Attend meetings related to the department, help in documenting result, and follow up
on action item.
 Schedules appointments and maintains calendars; schedules, coordinates and
facilitates meetings.
 Making sure that all the team assignment’s done on time.
 Follow up for the complaints.
 Responsible for the review and update accordingly.
 Coordinating with staff for the new projects and ongoing activities.
 ❖ (Zain Telecom) — Jeddah, K.S.A

Web: http://www.zain.com.sa

Company Industry: Telecommunication

Job Title: Quality Assurance Specialists ( Five Years’ Experience)

Responsibilities:

 Responsible for monitoring and maintaining quality and compliance targets.

 Doing evaluation to ensure high standards of quality.
 Responsible for preparing weekly and monthly reports.
 Identify training needs and recommendations to improve customer experience.
 Keeping quality documentation up to date.
 Making sure that all employees have enough information about Product Knowledge.
 Responsible for the review and update accordingly.
 Coordinating the investigation of customer complaints.
 Preparing and analyzing information for the purpose of Management Review.
 Giving specialist quality assurance advice to the company departments as required.

❖ UPS - (United Parcel Service of America) - Jeddah, KSA

Web: http://www.ups.com
Company Industry: Courier Service

Job Title: Assistant Sale manager & Coordinator – ( Four years’ Experience)

Responsibilities:

 To Co-ordinate with the sales team & help them for achieving their Goals and objectives.
 To provide better service to the staff to avoid any delay.
 To help the management to monitor reports from the sales team on daily, weekly, and monthly bases.
 To attend the customers queries in the absence of sales team.
 Providing POD’s to the customers (Proof of Delivery).
 Assembling and compiling the reports from all western province
 WORKING SKILLS

 Excellent communication both verbally and written with team and client through
Telephone and email.
 Excellent competency in English, Arabic and Urdu language,
 Professional in behaviors and attitudes in and out of the work environment.
 Very good at the closing of deals.
 Able to multi-task through balancing individual and team responsibilities.
 Fine interpersonal relationship and communication as well as good presentation skills.
 Efficient and tactful in handling of customers/Clint’s telephone enquiries and complaints.
 Mingling with staff and Management in short time.
 Proven leadership ability and Skills.
 Excellent knowledge of Business administration and management admin work
 Positive attitude – capable of handling pressure.

PERSONAL INFORMATION

Date of birth - November, 19, 1982

Place of birth - Jeddah, Kingdom Of Saudi Arabia
Nationality - Pakistani
Religion - Islam
Marital Status - Married
Duration of stay in KSA - 40 years & familiar with Jeddah routs an locations
Iqama status - Valid & Transferable
Driving License - Valid
Total work experience in k.s.a - 24 Years

Note: Recommendations will be provided upon request.