Professional Documents
Culture Documents
Diverse Experience Spanning American (Fidelity), British (Tesco), Indian (Reliance, Oberoi
Hotels, JustDial, MagicBricks) and Japanese (Denso) organizations.
Leadership expertise of over 27 years with proficiency across sectors (Retail, Online/ E-commerce, Real Estate, BPO/ KPO, IT Services,
Hospitality and Manufacturing). Developed innovative HR strategies designed to significantly impact on profitability and enhance the cumulative
value of a business. Proven acumen in fostering an environment of trust, collaboration, and commitment to keep people agenda at the core of
the organization.
CORE COMPETENCIES: Strategic HR Leadership Start-up Specialist Leadership Coaching and Mentoring Workforce
Management Performance, Productivity & Profitability Management HR Business Partnering Change Management
HR Analytics and Predictive Modelling Employer Branding Budget and Cost Optimization Talent Management
Founder of Dr. HR Youtube Channel & taught more than 5000 + business school graduates
Featured amongst Top 25 CHRO’s across national and international forums
Speaker at NASSCOM, CLO, NHRD, IHRD, CLO Summit, India HR Live as ‘Thought Leader in HR Profession’ since 2005
Facilitated Training for 18 Civil Servants of Afghanistan as Part of Government of India’s Nation Building Initiative, 2015
Professional Experience
Current Role
Key Accountabilities:
Ramped up the hiring from 15000 to 36,000+ colleagues in a span of 12 months for meeting high business growth requirement
Visioning and Executing HR Strategies to serve a 11000 Cr business
Leading a team of over 180 HR professionals
Developed Workforce management mechanism to drive productivity, cost and path to profitability
Built a leadership team from scratch and put in place people enabling processes to enhance employee experience across HR lifecycle
management
Develop & Implement “Aagman” – Induction Plan to enhance Employee Onboarding experience
Put in place HR Dashboard, Ticketing Tool, to track employee grievances and improve HR efficacy
Great Places to Work :
Employee morale survey conducted across organization
“What you said & What we did” intervention to build HR credibility
Town halls, Fresh Eyes, Coffee Table discussions with the employees for understanding what matters to our colleagues
Top Talent development programme put in place to build a pipeline of “Ready to Move” talent
Organization Restructuring through Value Streams, Unique Job Positions (UJP’s) & Unique Job Roles (UJR’s) put in place working
with Bain, Korn Ferry & Mercer
Functional Leadership for all strategic people interventions like Leadership talent pipeline building, Culture transformation through
values, developing future of work, Building a great place to work and entire process of Talent Management
Leadership during crisis and managing the entire outplacement / redeployment of available resources
Spearheading Employee Relations across 400+ small towns across India
Put in place Leadership Academy to drive competency enhancement aspirations of people & organization
Performance Management – Hands on experience of building a high performance culture through Performance Planning, Linking
Performance to pay, Managing poor performers & Career Management from scratch
Managing high business growth - Ramped up headcount requirement from 15000 to 36000 + ensuring minimum hiring cost in 9
months’ time & Built from scratch product & technology center ensuring appropriate availability of talent as per business
requirements
Complete ownership for Change management and organizational transformation initiatives viz. strengthening organizational value
and culture, implementing robust performance management process, talent management strategy and people process automation
Great Place to Work: Strengthened employer brand by revamping Employee Lifecycle experience & creating a sense of pride
amongst colleagues
Introduced RBO (role-based organization) for higher efficiency by clearing up the levels/grades
Building a leadership talent pipeline by running Hi-Po program, Succession planning and proactive hiring along with industry –
academia collaboration
Devised EWS (Early Warning System) as a predictive modelling tool to identify potential attrite and make course correction
proactively to retain top talent
Conceptualized varied robust HR policies, facilitated life skill training programs, designing internal employee morale survey
initiative, and managed employees connect, CSR initiatives and team communication activities
Hands on experience of managing people, policies and processes across geography like US, UK, APAC as Head of HR
Education
Doctor of Philosophy (Course work) – Performance Management (University Topper), FMS, New Delhi, 2001
Master of Arts – Human Resources Management (University Topper and Gold Medalist), Berhampur University, Odisha, 1995