2023

Language for Academic and

Professional Purposes
PENG200
SINENHLANHLA DLAMINI 224214098
Task 1
Activity 1 Communication Group 3

Sesethu: Presenter

Sivuyisiwe: Deaf student

Sinenhlanhla Senior youth student

Lihle: Student

Ongezwa: Student displays understanding of content sent. Looks attentive.

Setting: Youth club Hall. In the hall is Sinenhlanhla, Sivuyisiwe, Lihle, Ongezwa.

Sinenhlanhla: Okay everybody, sit down and switch off your phones and put them away. Looks at

Sinenhlanhla does the sign language for switch phone off.

Sivuyisiswe agrees.

Lihle does not switch his phone off but instead hides it to continue texting later.

Sinenhlanhla: Today we have a special guest from “Raining money Bank” and she has some financial

literacy information to present so please welcome. Sesethu Msizi.

Enter Sesethu

Everybody cheers.

Sesethu: Hello everyone. I am not here on my own, I have my colleague to do interpretation in sign

language.

Sinenhlanhla sits down in the back row.

Sivuyisiwe listens intently to the screen.

Lihle pulls out phone and start texting trying to hide it.

Ongezwa is attentive.

Sesethu: Your speech girl

During the speech Sinenhlanhla spots Lihle happily using his phone and angrily glares at him and

jesters him to hand over phone. She confiscates it.

Because lihle was on his phone during the first half of the speech now he is confused. He tries to

listen, but he doesn’t understand.

Speech ends.

Question time.
Ongezwa Does Raining money bank offer student loans and bursary.

Sesethu: yes

Sivuyisiwe: How old must you be to open a bank account.

Sinenhlanhla Interprets 16. All linger for a bit before an

Emergence alarm sounds. Sivuyisiwe can’t hear it. They grab him and rush to assembly point.

The end

APPLICATION EXERCISE: COMMUNICATION PROCESS

1.1) The sender Sesethu Msizi the presenter and her colleague.

1.2) The Receiver was the 4 audience members seated in the youth hall.

1.3) Medium Face-to-face and video conference

1.4) The codes used were verbal (message delivered by Sesethu to the audience). Sesethu used
spoken words to convey her message. Non-verbal (sign language, body language) code was used
as well.

1.5) This was a presentation about financial management delivered to the youth club. Teaching them
about financial literacy. This is a topic that would resonate well with young south African.

1.6) Does Raining Money Bank provide student loans and bursaries? This is a question that is
synonymous with the context. As it is part that was not mentioned in the message. This question also
indicates that the learner understood the message.

1.7) Non-verbal feedback was when Lihle had a frown on his face. Indicating that he did not
understand the question.

1.8) A Barrier to communication was that the presenter (Sesethu) herself did not understand sign
language and had to rely on others to translate when it came to answering a question from the deaf
student.
Task 2
BARRIERS TO COMMUNICATION APPLICATION EXERCISE
1)
Barriers Description
Physical Barrier Inadequate Equipment
Attitude Emotional noise
Language Slang
Professional jargon
Regional colloquialism
Culture noise Associated stereotypes
Unrelatability Lack of common experience
Ambiguity and abstraction Leads to misunderstandings
Information overload Can distract from what the
receiver was able to decode.
Assumptions Jumping to conclusions that
could lead to under or
overestimation.
Problem with structed design Professional setting that
requires accountability and
responsibility.
2.Barriers to communication: Group Work Tasks
Example
Lab equipment in school where
learners could not do practical
application of science
experiments.
Computers: as a result, leaners
lack computer literacy.
always depressed about
module performance which
may lead to procrastination.
Learners that have English as a
second language have difficulty
understanding lessons
facilitated in English and have
difficulty participating in class
discussions.
Certain race groups associate
more with each other.
Friendship circles are not
diverse.
Sexual identity issues, some
people may not be aware of the
people that identify as cats thus
requiring litter boxes in school
settings
An educator writing “Your child
is a Pitbull” on a child’s test
paper if they got an A.
It light of the man-eating dogs
running rampant in our country.
This means that your chid is
chowing (dominating) this
subject.
A 2-hour lecture delivered in a
monotone at 14:45 till 16:45
Thinking that it is an education
degree, and you don’t need to
put in any effort.
Transition from Highschool to
university. You are responsible
for yourself.
Barriers faced as a first year.

2.1) Culture Barriers: Differences that cause behavioural and personality differences like body
language, gestures, mindsets, communication, manners, and norms that may lead to
miscommunication. In ability to make friends from the same culture due it being a minority.

With covid-19 we saw Face-to-Face lessons be converted into Virtual distance learning.