Crew Member Evaluation

Employee Evaluation Data Number 1937005

302-18133 Evaluation Form Guest - Housekeeping Crew
PAMUNGKAS SEPTIAN ANDRI From Date 10/01/2017 Status Shared with Employee
Laundry Man To Date 16/04/2017 Reason END OF EMBARKATION

Employee Evaluation Data Contract

Birth: 19/09/1990 at Sukoharjo Evaluation Date 16/04/2017 Contract Start 07/06/2016
Role Position: Laundry Man Approval Date Contract End 21/04/2017
Fiscal Year Company Air-Sea Holiday

Evaluator Embark/Disembark Data

Sosa Angelica Mapacpac AIDAdiva - 16/03/17 - St. John's
Senior Assistant HK (NON EU) AIDAdiva - 18/04/17 - Lisbon
302-2987

ITEMS BEHAVIOURS DESCRIPTION EVALUATION

Not To be Good Excellent

adequate improved

Entrepreneurial Spirit • Deals carefully with available resources, understanding their financial value. X

• Is able to deliver his/her daily tasks according to department's goals. X

• Is aware of cross-functional factors that impact on his/her work. X

• Is aware of the impact of his/her work on Company reputation. X

Result Orientation • Completes tasks on time and keeps track of his/her progress against X
deadlines.
• Plans ahead, when possible, and works efficiently. X

• Takes responsibility for his/her work in achieving results. X

• Works proactivly and is solution oriented on assigned targets to exceed X

expectations.

Change • Has an optimistic outlook towards work and challenging tasks. X

• Reacts positively to changing conditions. X

• Remains focused on work when under pressure or facing uncertainty. X

• Supports the implementation of change. X

Innovation • Gives ideas and suggestions for continuous improvement X

• Makes use of time for working on enhancements. X

• Shares his/her ideas with others. X

• Understands innovation, initiates and drives it in his/her working area. X

Cooperation • Builds and maintains a personal network. X

• Communicate in a clear and understandable way. X

• Interacts in a diverse team. X

Printed on: 16/04/2017 1

 Crew Member Evaluation
Employee Evaluation Data Number 1937005
302-18133 Evaluation Form Guest - Housekeeping Crew
PAMUNGKAS SEPTIAN ANDRI From Date 10/01/2017 Status Shared with Employee
Laundry Man To Date 16/04/2017 Reason END OF EMBARKATION

ITEMS BEHAVIOURS DESCRIPTION EVALUATION

Not To be Good Excellent

adequate improved

Cooperation • Works effectively in a team and encourages team work. X

HESS • Applies the H.E.S.S. standards and understands their possible impact. X

• Is able to fullfill his/her safety duty in its entirety. X

• Lives the H.E.S.S. culture in the everyday behaviors. X

• Never compromises on safety, both shipboard and shoreside. X

• Recognizes, reacts to and reports potential risks at an early stage. X

• Sticks to standards of the safety at work protection and the management of X

dangerous material and wears Personal Protective Equipment (PPE).

Service & Quality • Adheres to the standards of service in his/her department. X

• Cares about Guests/clients needs and exceeds in service and customer X

satisfaction.
• Cares for the brand reputation in everything he/she does. X

• Guarantees high quality standards living the service culture. X

Ethics • Acts in a respectful manner and treats people equally. X

• Adopts an ethical approach in line with Company values. X

• Always complies with Code of Business Conduct & Ethics and Corporation X
standards.
• Creates an environment of trust and lives an open feedback culture. X

Behavior of complaints and • Gives feedback in a appreciating and understandable way X

feedback
• Reacts properly with Guests' requests and complaints. X

• Takes seriously reclamations and complaints of the guest X

Expertise • Has and applies the sufficient skills and knowledge to successfully fulfill the X
job requirements according to the job profile
• Has proper knowledge of the functionalities and of the applications of X
computer programs

Printed on: 16/04/2017 2

 Crew Member Evaluation
Employee Evaluation Data Number 1937005
302-18133 Evaluation Form Guest - Housekeeping Crew
PAMUNGKAS SEPTIAN ANDRI From Date 10/01/2017 Status Shared with Employee
Laundry Man To Date 16/04/2017 Reason END OF EMBARKATION

Development Section

1st Recommended Position: Position Advice:

2nd Recommended Position: Training Action:
Actual Contract Position: Laundry Man (S4) Comments on Development:

Development Area Development Question Answer Suggested Training

Training How do you see the possibility/ need Good On board training
to support the crewmember with a
training?

Repositioning X Stability Growth

Current Next Planning Data

Embark : AIDAdiva - 17/06/2017 - copenhagen

Disembark : AIDAdiva - 03/03/2018 - La Romana

Printed on: 16/04/2017 3

 Crew Member Evaluation
Employee Evaluation Data Number 1937005
302-18133 Evaluation Form Guest - Housekeeping Crew
PAMUNGKAS SEPTIAN ANDRI From Date 10/01/2017 Status Shared with Employee
Laundry Man To Date 16/04/2017 Reason END OF EMBARKATION

Evaluator's Comments

Mr. Pamungkas knows his work as a lundry man but when it comes to some changes in our daily routine he should be flexible and learn
how to adjust with this changes. He should also consider and prioritize his department when making decisions.

Employee's Comments
Thank you for the support especially when I ask for cross training in engine department.

Cm doesn't agree
Evaluator Signature Employee Signature

Evaluation Meeting
___/___/____

Printed on: 16/04/2017 4