Dishari Dutta

Jr.Business Analyst
+917479364901 dishariabc@gmail.com Pune,India

https://www.linkedin.com/in/dishari-dutta3717311b7/

SUMMARY
Dedicated and results-driven Business Analyst with 1 year 5 months of experience in the Analytics/BPO
/Research industry skilled in analyzing business processes identifying areas for improvement and
implementing solutions to enhance operational efficiency and client satisfaction and proficient in data analysis,
process optimization and project management

SKILLS
Sql Server Power Bi Advance Microsft Excel
Stakeholder management Interpersonal Skills Project Management & Strategy
Documentation Requirement Gathering Data Analysis

PROFESSIONAL EXPERIENCE
Jr.Business Analyst, Credence Global Solutions 2022 – present
Analyzed client data to identify trends and patterns providing insights to support
• Pune, India
strategic decision-making
Implemented data-driven solutions to optimize resource allocation and improve
•

service delivery resulting in a 10% increase in customer satisfaction

Conducted root cause analysis of operational issues and recommended corrective
•

actions to enhance process efficiency

Collaborated with IT teams to develop and enhance reporting tools and
•

dashboards to track KPIs and performance metrics

Project Experience:
Currently handling healthcare projects where I use data analytics tools like SQL,
•

MS Excel , Power Bi to generate insights from healthcare data

This includes analyzing patient demographics, treatment outcomes, financial
•

metrics, and operational performance indicators

The generated reports aid healthcare providers and payers in strategic decision-
•

making, resource allocation, and performance monitoring

Market Research Intern, Market Data Centre 07/2022 – 08/2022
Assisted in designing and conducting surveys to gather market insights and
• Pune, India
consumer preferences
Compiled and analyzed survey data using SPSS, identifying key trends and
•

patterns to inform strategic decision-making

Prepared reports and presentations summarizing research findings and
•

recommendations for stakeholders

Conducted secondary research to gather industry trends, competitor analysis, and
•

market segmentation data

EDUCATION
M.Sc Data Science and Spatial Analytics, Symbiosis International University 2021 – 2023
Major : Data Science | Grade : 58% Pune, India
B,Sc Genetics, Gurunanak Institute of Pharmaceutical Science and Technology 2018 – 2021
Major : Genetics | Grade : 85% Kolkata, India