FORMAL LETTER

THƯ TRANG TRỌNG (cont.)

Các loại thư trang trọng thường gặp

1 Thư hỏi thông tin

2 Thư trả lời thông tin

3 Thư xin việc

4 Thư phàn nàn

 CÁCH LÀM thư trang trọng

1 Thư hỏi thông tin (học thuộc)

2 Thư trả lời thông tin (giống informal)

3 Thư xin việc (học thuộc)

4 Thư phàn nàn (giống informal)

 1. CẤU TRÚC - THƯ TRANG TRỌNG
Greeting: Dear Ms. Susan, Dear Mr. Peter, Dear Sir/Madam,

+ Giới thiệu bản thân - (name, age, from, family, job). My name is……. I am ….years old. I am from Hanoi,
Opening: the capital city of Vietnam. I am a student/ manager at ………………
+ Giới thiệu bối cảnh của thư:
+ Mục đích viết thư: I am writing this letter/email to
● ask you for some information about……./ enquire about…..
● answer your questions/ give you some information about …
● complain about …
● apply for a job
Body:
If you have any questions or information, please feel free to contact me at 0975864971 or via
20tenglish@gmail.com.
Ending: I am looking forward to hearing from you. Please write to me soon.
B2: Should you require any further information or have any questions, please do not hesitate to contact me at 0988215886
or via email at 20tenglish@gmail.com.
I am looking forward to hearing from you. Please write to me soon.
Best regards/ Yours faithfully/ Yours sincerely
 RECAP INFORMAL LETTER-student

- Bước 1: xác định loại thư (dựa vào người nhận)

- Bước 2: Học thuộc và viết (Greeting + Opening
+ Ending + Best regards)
- Bước 3: Viết body ĐỦ: Xác định HẾT các CÂU
HỎI của đề bài => Trả lời HẾT các CÂU HỎI
- Bước 4: viết body DÀI + HAY (chuốt từ vựng +
chuốt ngữ pháp)
 2. THƯ PHÀN NÀN
You and your friends recently had dinner in a restaurant and you were not
satisfied with the food, service as well as the staff. Write a letter to the manager
and explained:
- what you were not happy about
- whether you are going to ask for a refund or not

- Bước 1: xác định loại thư (dựa vào người nhận)

=> manager: người lạ => thư trang trọng
- Bước 2: Học thuộc và viết (Greeting + Opening + Ending + Best
regards)
Note (Opening): I am writing this email to complain about …
- Bước 3: Xác định HẾT các YÊU CẦU của đề bài
=> 2 yêu cầu (2 câu hỏi)
- Bước 4: Trả lời HẾT các YÊU CẦU ở thân bài
- Bước 5: Mở rộng câu trả lời để lấy trên B1, B2

what you were not I was not happy with the staff. They were slow and impolite. The
happy about food here was not delicious and fresh. The vegetables were dirty
and not fresh (The vegetables were not in good condition). The
dishes were not diverse. There were not beef and chicken so some
of us had to eat what we did not like. The facilities here were not
good.

whether you are I was not going to ask for a refund. I just want you to improve your
going to ask for a service, staff and food quality. I hope I can come back to your
restaurant one day.
refund or not
 BÀI MẪU THƯ PHÀN NÀN
You and your friends recently had dinner in a restaurant and you were not satisfied with
the food, service as well as the staff. Write a letter to the manager and explained:
- what you were not happy about
- whether you are going to ask for a refund or not
Dear Sir/Madam,

I am Tom Smith. I am 30 years old. I am from Hanoi. I am a doctor. I work for BM Hospital. Last Monday afternoon, my
friends and I came to your restaurant to have lunch. We sat at table number 3. We had seafood. After leaving the
restaurant, most of us were not satisfied (happy). I am writing this email to complain about the service as well as the food
at your restaurant.

I was not happy with the staff. They were slow and impolite. The food here was not delicious and fresh. The vegetables
were dirty and not fresh (The vegetables were not in good condition). The dishes were not diverse. There were not beef
and chicken so some of us had to eat what we did not like. The facilities here were not good. I was not going to ask for a
refund. I just want you to improve your service, staff and food quality. I hope I can come back to your restaurant one day.

If you have any questions or information, please contact me at 0988215886 or via 20tenglish@gmail.com.

I am looking forward to hearing from you. Write to me soon.

Best regards,
 3. THƯ XIN VIỆC
You are looking for the position of an English teacher. Write a letter to an
English centre manager and tell him:

- Introduce yourself
- Prove that you are suitable for the job
- Bước 1: xác định loại thư (dựa vào người nhận)
=> manager: người lạ => thư trang trọng
- Bước 2: Học thuộc và viết (Greeting + Opening + Ending + Best
regards)
Note (Opening): I am writing this email to apply for the job.
- Bước 3: Xác định HẾT các YÊU CẦU của đề bài
=> 2 yêu cầu
 - Bước 4: Trả lời HẾT các YÊU CẦU ở thân bài
- Bước 5: Mở rộng câu trả lời để lấy trên B1, B2

Introduce đã làm ở phần Opening => ko cần làm ở BODY

yourself
Prove that you -EDUCATION BACKGROUND
are suitable for -WORKING EXPERIENCE
the job -SOFT SKILLS + PERSONALITY + HOBBIES
-CHỐT bản thân phù hợp
 - Bước 4: Trả lời HẾT các YÊU CẦU ở thân bài
- Bước 5: Mở rộng câu trả lời để lấy trên B1, B2

Introduce đã làm ở phần Opening => ko cần làm ở BODY

yourself
Prove that you -EDUCATION BACKGROUND
are suitable for + I graduated from … (in…)
the job + I majored in …/ My major was …
-WORKING EXPERIENCE
+ I have 5 years experience of …
+ I was a/an … working for … (in Hanoi from 2015 to
2020)
+ kĩ năng chuyên môn: I am good at … I love …
 - Bước 4: Trả lời HẾT các YÊU CẦU ở thân bài
- Bước 5: Mở rộng câu trả lời để lấy trên B1, B2

Introduce đã làm ở phần Opening => ko cần làm ở BODY

yourself
Prove that you -SOFT SKILLS + PERSONALITY + HOBBIES: I am good at
are suitable for computer and communication skills. I am good-looking,
the job sociable and kind – hearted. I find a lot of interest in
traveling and reading books.
-CHỐT: I believe that I am the best candidate for this
position. I hope you can consider my application.
 BÀI MẪU THƯ XIN VIỆC
You are looking for the position of an English teacher. Write a letter to an English centre
manager and tell him:
- Introduce yourself
- Prove that you are suitable for the job
Dear Sir,
I am Tom Smith. I am 25 years old. I am from Hanoi, the capital city of VN. Currently, I am a teacher of English for XYZ
English centre. I am married and I have two children. I saw an advertisement posted on job.vn. I am writing this email to
apply for the position.
I graduated from Hanoi University in 2001. I majored in languages/linguistics/English. I worked as an English teacher for a
primary school in Hanoi from 2001 to 2005. I have 5 years of experience in teaching children. My English is quite good. I
can speak English fluently and a little Chinese.I am willing to help students. I am a kind of dedicated teacher. I love
children. I am good at computer and communication skills. I am good-looking, sociable and kind – hearted. I find a lot of
interest in traveling and reading books. I believe that I am the best candidate for this position. I hope you can consider my
application.
If you have any questions or information, please feel free to contact me at 0988215886 or via 20tenglish@gmail.com.
I am looking forward to hearing from you. Please write to me soon.
Best regards,
TỔNG KẾT VỀ LETTER
 RECAP INFORMAL LETTER-student

- Bước 1: xác định loại thư (dựa vào người nhận)

- Bước 2: Học thuộc và viết (Greeting + Opening
+ Ending + Best regards)
- Bước 3: Viết body ĐỦ: Xác định HẾT các CÂU
HỎI của đề bài => Trả lời HẾT các CÂU HỎI
- Bước 4: viết body DÀI + HAY (chuốt từ vựng +
chuốt ngữ pháp)
 1. CẤU
CẤUTRÚC
TRÚCTHƯ
- THƯ THÂN
THÂN MẬT
MẬT

Greeting Dear Jane,

I was delighted to hear from you. How have you been? I hope everything is going well
Opening with you. I am sorry for not writing to you for so long because I have been busy revising
for the coming exams.

Body Viết từ một đến 2 đoạn văn, trả lời HẾT YÊU CẦU của đề bài

B1: I am looking forward to hearing from you. Write to me soon.

Ending B2: That's all for now. Please give my love to your family and let them know I've been
thinking of them. Drop me a line if you have a moment. I look forward to hearing from you.

Best regards,
TƯ DUY CẦN CÓ KHI MIÊU TẢ: Cấu trúc 3/5 câu

1. Miêu tả chủ thể bằng N

=> My hometown is a village
2. Miêu tả chủ thể bằng ADJ
=> It is peaceful
3. Miêu tả chủ thể bằng V
=> You can visit some famous tourist attractions
 Viết từ 1-2 đoạn văn, trả lời HẾT YÊU CẦU của đề bài
Body

Bước 1: xđ HẾT câu hỏi của đề bài

Bước 2: trả lời HẾT các câu hỏi (1 câu trả lời/ 1 câu hỏi)
Bước 3: trả lời HAY + DÀI các câu hỏi
- Từ vựng:
+ đưa ra Reason- Example cho câu trả lời
+ thay thế từ vựng hiện có thành từ vựng cao cấp hơn (beautiful => stunning)
- Ngữ pháp:
+ bổ sung từ loại vào các câu (danh từ: bổ sung tính từ; tính từ/or động từ: bổ sung
trạng từ)
+ thêm các từ nối: (so, because, although,...) (Moreover, To be more specific,...)
+ đa dạng thì: dùng thêm QKĐ/ hoặc TLĐ/ hoặc HT hoàn thành
+ sử dụng các mảng ngữ pháp B2 khác: so sánh, câu điều kiện, bị động,...
 1. CẤU TRÚC - THƯ TRANG TRỌNG
Greeting: Dear Ms. Susan, Dear Mr. Peter, Dear Sir/Madam,

+ Giới thiệu bản thân - (name, age, from, family, job). My name is……. I am ….years old. I am from Hanoi,
Opening: the capital city of Vietnam. I am a student/ manager at ………………
+ Giới thiệu bối cảnh của thư:
+ Mục đích viết thư: I am writing this letter/email to
● ask you for some information about……./ enquire about…..
● answer your questions/ give you some information about …
● complain about …
● apply for a job
Body:
B1: If you have any questions or information, please feel free to contact me at 0975864971 or via 20tenglish@gmail.com.
I am looking forward to hearing from you. Please write to me soon.
Ending:
B2: Should you require any further information or have any questions, please do not hesitate to contact me at 098821588
or via email at 20tenglish@gmail.com.
I am looking forward to hearing from you. Please write to me soon.

Best regards/ Yours faithfully/ Yours sincerely

 THƯ HỎI THÔNG TIN
NGỮ PHÁP BODY

-I would like to know - wh (từ để hỏi) S + V

-Please tell me - if
-Could you tell me
-I would appreciate it if you could tell
me
THƯ PHÀN NÀN = THƯ TRẢ LỜI THÔNG TIN
(tương tự THƯ THÂN MẬT)
 THƯ XIN VIỆC
BODY
Introduce đã làm ở phần Opening => ko cần làm ở BODY
yourself
Prove that you -EDUCATION BACKGROUND
are suitable for -WORKING EXPERIENCE
the job -SOFT SKILLS + PERSONALITY
-CHỐT bản thân phù hợp