X

The Impact of Talent Management on Attaining Competitive

Advantage: A Field Study on Jordanian Telecommunications
Companies
The Impact of Talent Management on Attaining Competitive
Prepared by: Advantage : A :‫ﺍﻟﻌﻨﻮﺍﻥ‬
Field Study on Jordanian Telecommunications Companies
Sajeda Ahmad AL-Hadid
‫ ﺳﺎﺟﺪﺓ ﺃﺣﻤﺪ‬،‫ﺍﻟﺤﺪﻳﺪ‬ :‫ﺍﻟﻤؤﻟﻒ ﺍﻟﺮﺋﻴﺴﻲ‬
(‫ﺃﻣﻴﻨ)ﻤﺸﺮﻑ‬
Supervised by: ‫ ﻧﻀﺎﻝ‬،‫ﺍﻟﺼﺎﻟﺤﻲ‬ :‫ﻣؤﻟﻔﻴﻦ ﺁﺧﺮﻳﻦ‬
2017 :‫ﺍﻟﺘﺎﺭﻳﺦ ﺍﻟﻤﻴﻼﺩﻱ‬
Dr. Nidal Ameen AL-Salhi
‫ﻋﻤﺎﻥ‬ :‫ﻣﻮﻗﻊ‬
Abstract 1 - 85 :‫ﺍﻟﺼﻔﺤﺎﺕ‬

This study aims to investigate the impact of Talent Management856777 processes on Attaining
:MD ‫ﺭﻗﻢ‬
‫ﺭﺳﺎﺋﻞ ﺟﺎﻣﻌﻴﺔ‬ :‫ﻧﻮﻉ ﺍﻟﻤﺤﺘﻮﻯ‬
Competitive Advantage in the Jordanian telecommunications companies: Orange and Umniah. In
English :‫ﺍﻟﻠﻐﺔ‬
order to achieve the objective of this study, the data were collected
‫ﻣﺎﺟﺴﺘﻴﺮ‬through
‫ ﺭﺳﺎﻟﺔ‬questionnaire:‫ﺍﻟﻌﻠﻤﻴﺔ‬
filled out
‫ﺍﻟﺪﺭﺟﺔ‬
‫ﺍﻷﻭﺳﻂ‬
by (169) managers out of about (700) managers working ‫ﺍﻟﺸﺮﻕ‬
at the ‫ﺟﺎﻣﻌﺔ‬
targeted :‫ﺍﻟﺠﺎﻣﻌﺔ‬
companies. The collected
‫ﻛﻠﻴﺔ ﺍﻷﻋﻤﺎﻝ‬ :‫ﺍﻟﻜﻠﻴﺔ‬
data were coded against Statistical Package for Social Sciences (SPSS ver.21). The results of the
‫ﺍﻻﺭﺩﻥ‬ :‫ﺍﻟﺪﻭﻟﺔ‬
current study shows that there is a high level of Talent Management in the Jordanian
Dissertations :‫ﻗﻮﺍﻋﺪ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬
telecommunications ‫ﺍﻷﺭﺩﻧﻴﺔ‬ ‫ﺍﻻﺗﺼﺎﻻﺕ‬
companies, there‫ﺷﺮﻛﺎﺕ‬ ،‫ﺍﻟﺘﻨﺎﻓﺴﻴﺔ‬
is a high ‫ﺍﻟﻤﻴﺰﺓ‬
level of ،‫ ﺍﻟﻤﻮﺍﻫﺐ‬Advantage
Competitive ‫ﺇﺩﺍﺭﺓ‬ :‫ﻣﻮﺍﺿﻴﻊ‬
in the Jordanian
http://search.mandumah.com/Record/856777 :‫ﺭﺍﺑﻂ‬
telecommunications companies, the results also shows that Talent Management processes have an

impact on Attaining Competitive Advantage of the Jordanian telecommunications Companies, Talent

development has rated the highest, followed by talent discovery, then talent recruitment and finally

talent retention.

The current study recommends the companies to pay attention for talented employees and to invest

in talent and intellectual capital which is one of the most important companies’ assets in this high

competitive environment.

Key words: Talent Management, Competitive Advantage, Jordanian telecommunications .‫ ﺟﻤﻴﻊ ﺍﻟﺤﻘﻮﻕ ﻣﺤﻔﻮﻇﺔ‬.‫ﺍﻟﻤﻨﻈﻮﻣﺔ‬ ‫ ﺩﺍﺭ‬2021 ©
companies.
‫ ﻳﻤﻜﻨﻚ ﺗﺤﻤﻴﻞ ﺃﻭ ﻃﺒﺎﻋﺔ ﻫﺬﻩ ﺍﻟﻤﺎﺩﺓ ﻟﻼﺳﺘﺨﺪﺍﻡ‬.‫ ﻋﻠﻤﺎ ﺃﻥ ﺟﻤﻴﻊ ﺣﻘﻮﻕ ﺍﻟﻨﺸﺮ ﻣﺤﻔﻮﻇﺔ‬،‫ﻫﺬﻩ ﺍﻟﻤﺎﺩﺓ ﻣﺘﺎﺣﺔ ﺑﻨﺎﺀ ﻋﻠﻰ ﺍﻹﺗﻔﺎﻕ ﺍﻟﻤﻮﻗﻊ ﻣﻊ ﺃﺻﺤﺎﺏ ﺣﻘﻮﻕ ﺍﻟﻨﺸﺮ‬
‫ ﻭﻳﻤﻨﻊ ﺍﻟﻨﺴﺦ ﺃﻭ ﺍﻟﺘﺤﻮﻳﻞ ﺃﻭ ﺍﻟﻨﺸﺮ ﻋﺒﺮ ﺃﻱ ﻭﺳﻴﻠﺔ )ﻣﺜﻞ ﻣﻮﺍﻗﻊ ﺍﻻﻧﺘﺮﻧﺖ ﺃﻭ ﺍﻟﺒﺮﻳﺪ ﺍﻻﻟﻜﺘﺮﻭﻧﻲ( ﺩﻭﻥ ﺗﺼﺮﻳﺢ ﺧﻄﻲ ﻣﻦ ﺃﺻﺤﺎﺏ ﺣﻘﻮﻕ ﺍﻟﻨﺸﺮ ﺃﻭ ﺩﺍﺭ‬،‫ﺍﻟﺸﺨﺼﻲ ﻓﻘﻂ‬
.‫ﺍﻟﻤﻨﻈﻮﻣﺔ‬
 X

The Impact of Talent Management on Attaining Competitive

Advantage: A Field Study on Jordanian Telecommunications
Companies
Prepared by:

Sajeda Ahmad AL-Hadid

Supervised by:

Dr. Nidal Ameen AL-Salhi

Abstract
This study aims to investigate the impact of Talent Management processes on Attaining

Competitive Advantage in the Jordanian telecommunications companies: Orange and Umniah. In

order to achieve the objective of this study, the data were collected through questionnaire filled out

by (169) managers out of about (700) managers working at the targeted companies. The collected

data were coded against Statistical Package for Social Sciences (SPSS ver.21). The results of the

current study shows that there is a high level of Talent Management in the Jordanian

telecommunications companies, there is a high level of Competitive Advantage in the Jordanian

telecommunications companies, the results also shows that Talent Management processes have an

impact on Attaining Competitive Advantage of the Jordanian telecommunications Companies, Talent

development has rated the highest, followed by talent discovery, then talent recruitment and finally

talent retention.

The current study recommends the companies to pay attention for talented employees and to invest

in talent and intellectual capital which is one of the most important companies’ assets in this high

competitive environment.

Key words: Talent Management, Competitive Advantage, Jordanian telecommunications companies.

 ‫‪XI‬‬

‫أثر ادارة المواهب في تحقيق الميزة التنافسية‪ :‬دارسة ميدانية في شركات االتصاالت األردنية‬
‫اعداد‪:‬‬

‫ساجدة أحمد الحديد‬

‫اشراف‪:‬‬

‫د‪ .‬نضال أمين الصالحي‬

‫ملخص‬

‫هدفت هذه الدراسة إلى بحث أثر ادارة المواهب في تحقيق الميزة التنافسية في شركات االتصاالت االردنية‬

‫أورانج وأمنية‪.‬ولتحقيق أهداف الدراسة قامت الباحثة بجمع المعلومات من خالل استبانات قامت بتوزيعها‬

‫على عينة الدراسة (‪ )961‬مدير من أصل حوالي (‪ )077‬مديراً في الشركات المستهدفة‪ .‬تم استخدام برنامج‬

‫الحزم اإلحصائية للعلوم االجتماعية للتحليل اإلحصائي‪.‬وبعد إجراء عملية التحليل لبيانات الدارسة وفرضياتها‬

‫توصلت الدارسة إلى عدد من النتائج أبرزها‪:‬هناك مستوى عالي الدارة المواهب في شركات االتصاالت‬

‫األردنية و مستوى عالي للميزة التنافسية في شركات االتصاالت األردنية واشارت النتائج ايضا ً لوجود أثر‬

‫معنوي الدارة المواهب في تحقيق الميزة التنافسية ‪ .‬وأوصت الدراسة الشركات المستهدفة بضرورة االهتمام‬

‫و االستثمار في المواهب فهي رأس مال فكري للشركات ومن أهم األصول بسبب حدة المنافسة بين الشركات‬

‫في سوق العمل‪.‬‬

‫الكلمات المفتاحية‪ :‬ادارة المواهب‪ ،‬الميزة التنافسية‪،‬شركات االتصاالت األردنية‪.‬‬

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