Contact us : kinjal.

joshi@grayacumen

Summary Master in Computer Applications and MBA (operations) with strengths in Oracle
Applications Business Processes and Developer 2000/6i,9i,10g, 11g. He has 20+ years of
experience in Oracle Applications Projects including 11i and R12. x.x. He has been
associated with analysis, design, development and implementation of Oracle Applications
projects. He has played various roles ranging from managing, leading, to be an individual
contributor as a consultant in multiple projects, running through the entire SDLC, as well as
implementing life cycles. He has worked on and managed several SCM, Finance and CRM
projects.

COMPETENCIES

Category Major Skills – Primary Minor Skills – Secondary

Verticals Financials, Service, Manufacturing Software
Business Processes Oracle Payables, Oracle Receivables, Warehouse Management and SaaS
General Ledger, Revenue Management, Logfire
Supply Chain, Customer Service & Field
Service, Service Contracts, SaaS Product
Hub, SaaS Financials
Tools & Techniques MS Projects, MS Power Point, TOAD, Configuration Tools: PVCS, VSS,
SQL*Tools, Oracle AIM methodology, Kintana, ITG,
Zensar’s - Solution Blue Print (SBP) Testing Tool: WinRunner, Case Tracking
framework, P6 Implementation Methodology, tool, UPK developer tool
Oracle Accelerator Toolkit. Support Ticket Tracking: Service Now,
Assyst

Databases Oracle DBMS 9.X, Oracle DBMS 9.X SQLSERVER 8, INGRESS

Oracle DBMS 10.X, Oracle DBMS 11.X
Application Déveloper10g, 6i, 2000 (Forms & Reports), TOAD, Java, OAF, Docker
Development Tools SQL, PL/SQL, Oracle SQL*Loader, Oracle
Workflow, AME
Operating Systems Sun Solaris, IBM, Windows UNIX, LINUX

EXPERIENCE SUMMARY

Category Description No of Projects

Role Project Management 1
Team Lead 7
Lead Consultant 2
Consultant 5
Life cycle Implementation 3
Upgrade 2
Remote Development & Support 9

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PROFESSIONAL EXPERIENCE

Project / Client Name / Location – OASIS/ 1800flowers.com, Chicago, IL & Jacksonville, Pune
Duration: 5 Year and 11 Months (Dec 2017 till Date)
Technologies – Oracle Applications Suite R12.x.x

Project Profile:

This project is a rollout of 1800flowers Oracle ERP implementation for its two brands DesigPac, Chicago, IL and
Napco, Jacksonville, FL. These brands of 1800flowers used to run their business operations which include HCM,
Planning and Operations, Procurement, Financials in their legacy systems in Baan (DesignPac) and AS400
(Napco). These Oracle rollouts have been initiated as 1800flowers.com brought these brands under its
technological umbrella. These projects required implementation of Oracle Financials (GL, AP, AR, FA), SCM (OM,
PO, INV, WMS) modules to map business processes

Role: Lead Consultant

Contribution / Highlights:
• Working as a technical specialist for technical solutions apart from collaborating business and stakeholders
• Conducting business requirements sessions, coordinating with business users and Solution Architects for
requirement mapping, system design & integration, implementation etc.
• Ensuring project deliverables are defined as per scope of project and finalization/freezing technical project
requirements
• Collaborating with developers for development, unit testing, peer reviews of the solutions
• Conducting UAT sessions
• Presentation of project progress to the project steering committee.
• Hands on development of custom form development for their various business functions as it was needed
to stay close to customers to understand requirements and development the forms.

Project / Client Name / Location – OASIS/ WYNDHAM INC. US/New Jersey and Pune, India
Duration: 6 years (Dec 2011 to Nov 2017)
Technologies – Oracle Applications Suite 11i/R12.x.x

Project Profile:

Wyndham Worldwide Corp is a renowned company in hotel and rentals business. Their main business is to provide
hospitality facilities to hotels and hotel partners and resorts. They are spread across the globe. Major projects
concluded here are as follows:

• Worked for Wyndham for 6 years as track lead for GL, AR, Service Contracts, Install Base their many
initiatives
• Worked in Wyndham’s Upgrade project (duration of this project was 10 months) which was the major
highlight for me as I worked as a lead for their AR, GL, Service contract and IB tracks
• Also, worked for many enhancement projects which involved works in AR, PO, AP modules for their various
business process enhancements

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Role: Lead Consultant

Contribution / Highlights:
• Leading end to end projects which involves translation of business requirements into functional specifications,
functional evaluation of external packages/tools/systems, configuration details
• Drive the change management process and coordinate the cross functional teams during the project phases.
• Solution design with development teams.
• Documentation & implementation,
• Manage User acceptance and user sign off, Resources, communication & updates on plans.
• Manage & work with onsite /offshore mix teams. Reviews & updates on the work in progress.
• Product support activities and trouble shooting.

Project / Client Name / Location – Alpha Invoicing/ Edexcel International UK/ UK, Pune, India
Duration: 1 Year 6 Months (May 2010 to Dec-2011)
Technologies – Oracle Applications Suite R12

Project Profile:

Edexcel International had acquired many companies which resulted in a lot of systems to manage the data of
acquired companies. This project involved merging data into a centralized place, ERP and allow invoice printing.
This required work in Customer Interface and Invoice Interface. Purchase Order workflow customization. Printing of
Checks for their vendor payments

Role: Lead

Contribution / Highlights:
• Worked as track lead for GL, AR, AP, PO
• Responsible for scheduling & delivery for data conversion, customizations and third-party integrations.
• Ensured data quality from business leads
• Responsible for solution design, development and testing (unit testing, peer reviews, UAT etc)
• Responsible for cut-over planning and solution deployment and post-production support activities.
• Overall status reporting, issue resolution and handling of escalations and onsite communication.
• Onsite and offshore collaboration to deliver the work

Project / Client Name / Location – R12 Implementation Torus Insurance UK, Pune, India
Duration: 6 Months (Nov 2009 – Apr 2010)
Technologies – Oracle Applications Suite R12

Project Profile:

Torus provides commercial, professional and specialty insurance and reinsurance products to a global client base
through its UK, US and Bermuda based insurance subsidiaries.

Torus Insurance Holdings Limited is the Bermudian holding company of three insurance entities, Torus Insurance
(UK) Ltd, an FSA regulated UK business, Torus Specialty Insurance Inc., a US excess and surplus lines insurer and
Torus Insurance (Bermuda) Ltd, a Class-4 insurer domiciled in Hamilton Bermuda.

Implemented Oracle Application Financials hosted in Windows 2000 Server and integrated with the existing legacy
system Genius with Oracle modules: -
• Oracle General Ledger (GL)

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• Accounts Payable (AP)

• Accounts Receivables (AR)
• Fixed Assets (FA)
• Project Accounting (PA)
• Service Contracts (OKS)
• Install Base (IB)

Role: Track Lead AP, AR and GL and CRM Products

Contribution / Highlights:
• Working as track lead for GL, AR, Service Contracts, Install Base
• Interaction with Business leads to understand the requirement and come up with the solution design
• Issue resolutions, Project Documentation
• Used SBP and P6 methodology for the support & development activities
• Used R12 Accelerator tools CEAT, TZen, Zen Train.
• Conducting business requirement coordinating with team, business users, IT analyst for requirement
mapping, system design & integration, implementation etc.
• Mapping business requirements and providing them best solution involving evaluation and definition of
scope of project and finalization/freezing technical project requirements.
• Involved in analysis, designing, development, testing, and implementation of RICE objects.
• Helping developers in complex development & executing test plans and gap analysis to ensure that
business requirements and functional specifications are tested and fulfilled.
• Understanding business requirements, identifying systems and getting it developed and implemented.
• Resolving queries related to the oracle apps customizations and extending onsite support including
maintenance
• Responsible for scheduling & delivery for data conversion, customizations and third-party integrations.
• Responsible for client interaction and status reporting, offshore/onsite team coordination.
• Solution Deployment and Post Production Support activities.
• Managing & leading team members, allocating work & guiding team during project till final delivery.
• Overall Status Reporting, Issue Resolution and handling of escalations and onsite communication

Project / Client Name / Location – Milk & More/ Dairy Crest UK/ UK, Pune, India
Duration: 15 Months from July 2008 till Oct 2009
Technologies – Oracle Applications Suite 11i.10.x

Project Profile:

Dairy Crest, UK is in distribution business for its branded products of Milk and Dairy in UK and some part of Ireland.
This project involves implementation of iStore, Financials, Order Management, Marketing and Service modules.
Extensive customization of back-to-back supply chain process. Data conversion from legacy systems, forms &
reports development and integration with third party tools. This involves operations in 160 Depots in Different parts
of UK and Ireland to be implemented.

Role: Track Lead

Contribution / Highlights:
• Responsible for delivery for data conversion, customizations and third-party integrations.
• Planning & Estimation
• Mapping of Data template columns with legacy system

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• Solution for Interfaces between legacy system to Oracle standard modules viz. Invoice interface, Customer
interface to name a few.
• Scheduling of multiple Data conversion test rounds
• Solution Design for reporting.
• Solution Design for integration of Oracle Modules with legacy systems.
• Overall Status Reporting, Issue Resolution and handling of escalations and onsite/offshore communication
• Planning of go live data conversion activities for each phase
• Code development for Depots Delivery Design integration with Oracle Apps Modules.

Project / Client Name / Location – DIA Synergy Project/ Cisco/Pune

Duration: 2 Months from June 2008 to July 2008
Technologies – Oracle Applications Suite 11i.10.x

Project Profile:
Cisco is a giant in manufacturing networking devices. They manufacture various networking products and distribute
and service them across the globe. Cisco has very large customer base and large list of products they deliver and
service. As part of DIA Synergy project we had to do data conversion from legacy system to Oracle Applications
Inventory modules. To do this we used CDB (Cisco Data Bus).

Role: Senior Consultant & Developer

Contribution/Highlights:
• Resource management for Development
• Provide technical inputs to the Development team
• Direct liaison with client for queries and scope definition
• Definition of offshore delivery process and improvement recommendations
• Customizations and Data conversion for new acquisitions
• Worked on the CDB (Cisco data bus) tool implementation which involved scanning and Modification of all
customized objects for any schema references before table/views for AR, INV modules.
• In the initial phase as a developer, also developed certain enhancements like:
o Design & Development of database triggers to change channel segment value in INV custom tables
of Source database.

Project / Client Name / Location – OSCAR/Dairy Crest, UK/Pune

Duration: 7 Months from Nov 2007 to May 2008
Technologies – Oracle Applications Suite 11i.10.x

Project Profile:
Dairy Crest, UK is in distribution business for its branded products of Milk and Dairy in UK and some part of Ireland.
This project involved custom development for integration of Oracle Applications AR Module with various Third party
systems. Dairy Crest allows its distributors to print invoices in local formats. Therefore all invoices generated for
customer need to be interfaced in local third party system. Also, We have developed reports for various customer
facing documents and management reports in Oracle Pricing.

Role: Team Lead and Developer

Contribution/Highlights:
• Resource management
• Setting up of offshore Support and delivery processes

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• Maintain relationship with Onsite Coordinator to drive the development.

• Conduct Weekly Reviews of Development.
• Monitor weekly reporting and billing.

Project / Client Name / Location – Fluke Corp Data Conversion/Fluke Corp, Europe/Pune
Duration: 10 Months from Jan 2007 to Oct 2007
Technologies – Oracle Applications Suite 11i.10.x

Project Profile:
Fluke Corp, Europe is in distribution business for its branded products of electronic measurement and calibration
equipment’s manufactured out of USA, China and third party manufacturers within Europe. This project involves
customer data conversion from legacy system in Oracle Customer Master.

Role: Senior Consultant

Contribution/Highlights:
• Responsible for delivery for data conversion.
• Responsible for gathering requirement from Fluke Europe.
• Planning & Estimation
• Mapping of Data template columns with legacy system
• Scheduling of multiple Data conversion test rounds

Project / Client Name / Location – Symantec OASIS Project/Symantec Inc., USA/Pune

Duration: 10 Months from Mar 2006 to Dec 2006
Technologies – Oracle Applications Suite 11i.10.x

Project Profile:
Symantec is well-known antivirus and data storage product manufacturer. Symantec Acquired Veritas. Both these
companies were using Oracle Applications to manage their business transactions. After acquisition Symantec had
to have a common data bank. The scope involved merging of all modules, customization of various business
process to accommodate business processes of both companies, data conversion, reports development in
Accounts Receivables, Order Management, Field Service, Service Contracts, Finance modules.

Role: Team Lead & Developer

Contribution/Highlights:
• Managing a team of technical resources.
• Responsible for gathering requirement.
• Responsible for delivery for data conversion.
• Planning & Estimation
• Mapping of Data template columns with Veritas (Legacy systems)
• Development of custom Forms, workflow and PLSQL store procedures and functions, in Oracle
Applications as per client requirements.
• Conversions of Customers, Items and Install Base Instances.

Project / Client Name / Location –Enhancement and Reports Development Project/ Al Rostamani /Pune
Duration: 3 Months from Dec 2005 to Feb 2006
Technologies – Oracle Applications Suite 11i.10.x

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Project Profile:
Al Rostamani is an automobile trading and manufacturing company in Dubai. They distribute their Automobiles
products and provide services to their customer. They moved their business processes from legacy to Oracle
Applications 11i to have such an automated application that serves their business need. This project involved
customization of various processes in AP, OM and AR modules, Oracle Service Contract modules. Also,
development of reports in various modules.

Role: Team Lead & Developer

Contribution/Highlights:
• Managing a team of technical resources.
• Responsible for gathering requirement from Al Rostamani Business users.
• Responsible for delivery Reprots.
• Planning & Estimation

Project / Client Name / Location –Enhancement and Reports Development Project/ Al Samim /Pune
Duration: 5 Months from Jul 2005 to Nov 2005
Technologies – Oracle Applications Suite 11i.10.x

Project Profile:
Al Samim is a Glassware trading and manufacturing company in Dubai. They buy raw material from Japan and
manufacture Glassware in Dubai, they distribute their products through various franchises. They moved their
business processes from legacy to Oracle Applications 11i to have such an automated application that serves their
business need. This project involved customization of various processes in AP, OM and AR modules, Oracle
Service Contract modules. Also, development of reports in various modules.

Role: Developer

Contribution/Highlights:
• Responsible for gathering requirement.
• Responsible for Planning and Estimation
• Responsible for delivery of various Reports.

Project / Client Name / Location –Business process Customization/Activision/Pune

Duration: 3 Months from May 2005 to Jul 2005
Technologies – Oracle Applications Suite 11i.10.x

Project Profile:
This is an implementation project. Activision France is moving its business processes from legacy system to Oracle
Applications 11i. The task involved customization of various processes in AP, OM and AR modules. Most
challenging task was to print Checks on pre-printed stationary.

Role: Developer

Contribution/Highlights:
• Responsible for gathering requirement.
• Responsible for Planning and Estimation
• Responsible for delivery of various Reports.

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Project / Client Name / Location –PenWell Contract Customization/Penn Well//Pune

Duration: 1 Year 3 Months from Mar 2004 to May 2005
Technologies – Oracle Applications Suite 11i.10.x

Project Profile:
This project involved development of a custom application that Penn Well, USA would use for its show management
business. This required a heavy customization in Oracle Application 11i for this application. Pen well had Oracle
Application for its business data management. This application is developed to map their manual processes into the
Application. We had developed application user interface in Oracle Forms 6i. Various customized concurrent
programs to integrate this development to Oracle Applications modules.

Role: Consultant

Contribution/Highlights:
• Responsible for gathering requirement.
• Preparing design specs for requirement s adhered to PMPQ plans
• Assuring development or customization of Forms. Reports/ stored procedures etc.
• Assuring test plans execution and implementing them into Oracle Applications
• Assuring Quality documents preparations getting the quality clearance for each deliverable

Project / Client Name / Location –EAA-EU Migration Project /EA/Pune

Duration: 8 Months from Oct 2003 to Mar 2004
Technologies – Oracle Applications Suite 11i.10.x

Project Profile:
This is a migration project of EAG business processes from Oracle Application 11.0.3 to 11.5.9.

Role: Consultant

Contribution/Highlights:
• Understanding Oracle Application 11.0.3 as well as 11.5.9 processes for certain modules like (OM, AP, AR)
• Formulation of test plan, detailed test procedures and delivery documents
• Testing of migrated objects using test plans provided by customer
• Preparation of object migration documents

Project / Client Name / Location –HCL Technologies, Gurgaon.

Duration: 10 Months from Feb 2003 to Sep 2003
Technologies – Oracle Applications Suite 11i.10.x

Project Profile:
NCR Corporation manufactures Cash Data registers and distributes and services them across the globe. This is a
customization project of Oracle Application 11i’s CRM modules. The tasks involved were various Customizations in
Oracle Service Contracts, Oracle Services and install base modules. Tasks performed related to Service contracts
and installed base modules are:
• Contract Program to terminate the contract.
• Developed Customized meter reading form
• Developed many Reports for Service contracts.
• Uploaded data of contract from Legacy application into Oracle Service contracts.
• Concurrent programs for Install Base updated. Products we required to be moved from one location to other
as well as ownership of the products were changed. The concurrent program moves the Install base
product to the respective ownership.

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• Tasks performed related to Oracle Service module.

• Developed many customized reports for meeting the business purpose.

Role: Developer

Contribution/Highlights:
• Responsible for gathering requirement.
• Preparing design specs for requirement s adhered to PMPQ plans
• Assuring development or customization of Forms. Reports/ stored procedures etc.
• Assuring test plans execution and implementing them into Oracle Applications
• Assuring Quality documents preparations getting the quality clearance for each deliverable

Project / Client Name / Location –OASIS/ Xerox Modicorp Ltd/Gurgaon

Duration: 2 year 8 Months from July 1999 to January 2003
Technologies – Oracle Applications Suite 11i.10.x

Project Profile:
Xerox Modicorp, Giant in Document printing products. Xerox had its India head quarter at Gurgaon. They were the
largest document printing equipment manufacturer and service providers. They add their offices in 18 various
locations in India.This project involved implementation of Distributions, Financials and Service modules. Extensive
customization of back-to-back supply chain process, data conversion from legacy systems, reports development
and interface development.

Role: Consultant

Contribution/Highlights:
• Responsible for delivery for data conversion, customizations and interfaces with legacy systems
• Planning & Estimation
• Mapping of Data template columns with legacy system
• Scheduling of multiple Data conversion test rounds
• Overall Status Reporting, Issue Resolution and handling of escalations and onsite communication

EMPLOYMENT HISTORY

Employer From To Designation Area

Zensar Technologies Oct 03 Till Date Senior Consultant Offshore Technical Consultant
USIT. Jan 03 Oct 03 Consultant CRM Technical Consultant
Xerox Modicorp Jul 99 Jan 03 Consultant Oracle forms & reports Development

EDUCATION, CERTIFICATIONS & PUBLICATIONS

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Degree/Certification/Publication Year of Passing

Academic Qualification Product Management Certificate from XLRI Currently Pursuing

Post Graduate Program with Fellowship in AI and 2022
ML from Insaid India 2004
MBA (Operations), SCDL, Symbiosis, Pune. 1999
MCA (Master in Computer Application) Gorakhpur
University 1995
Bachelor of Science, University of Lucknow

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