Professional Documents
Culture Documents
1. The second phase of the 3-x-3 writing process begins with _______.
a. analyzing the audience
b. composing the message
c. researching the topic
d. organizing the message
ANSWER: c
RATIONALE: The second phase of the 3-x-3 writing process begins with researching the topic. Research is
necessary before beginning to write because the information collected helps shape the
message.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 64
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.01 - 3.01
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.06.04 - DISC.ESBC.GULO.23.06.04
TOPICS: Drafting Workplace Messages
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
2. Before composing a business document, you should gather information that will answer which of these questions?
a. Will I have enough time to complete thorough research?
b. What is the receiver to do?
c. What information will be the easiest to locate?
d. How will I use this information?
ANSWER: b
RATIONALE: You should ask yourself "What is the receiver to do?" because it focuses on the audience
rather than on the sender.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 64
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.01 - 3.01
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.03 - DISC.ESBC.GULO.23.01.03
TOPICS: Drafting Workplace Messages
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
7. Which of the following research sources will provide you with firsthand information?
a. Internet websites and articles
b. Reference books
c. Electronic databases
d. Interviews
ANSWER: d
RATIONALE: An interview would be the best form of research to obtain firsthand information.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 65
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
8. As interns in human resource management, Brad and his team are administering a professionally developed employee
questionnaire to collect information on workplace violence. This type of research produces data that is considered
_______.
a. firsthand information
b. informal documentation
c. supplementary, secondary information
d. scientific experimentation
ANSWER: a
RATIONALE: This questionnaire produces firsthand information because the human resources team is
collecting workplace violence information directly from employees.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: pp. 65-66
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.01 - 3.01
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.06.06 - DISC.ESBC.GULO.23.06.06
United States - BUSPROG.ESBC.GULO.23.06.07 - DISC.ESBC.GULO.23.06.07
TOPICS: Drafting Workplace Messages
KEYWORDS: Bloom's: Apply
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
9. Quality Building Materials Inc. has developed a new whole-house weather blanket and needs to determine the price
point at which builders would switch to this new product. The best research method for this is a(n) _______.
a. manual search of other companies' price lists
b. interview with a local builder
c. Internet search of insulation values for weather blankets
d. scientific experiment that presents price choices with controlled variables
ANSWER: d
RATIONALE: To find a competitive price for this new product, this company should conduct a scientific
experiment. An interview of a builder, a manual search of price lists, or Internet searches will
not provide the needed information.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 66
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.01 - 3.01
10. Ahna is sending a persuasive memo to her staff asking them to participate in the new wellness program. Which of the
following sources of information would be most appropriate to help Ahna shape an effective persuasive message for her
staff?
a. Tightly controlled scientific experimentation
b. Library research
c. Questionnaires and surveys of employees
d. Research in company files
ANSWER: c
RATIONALE: Questionnaires and surveys of employees will provide information to shape a persuasive
memo. Scientific experimentation, library research, and company files are unlikely to provide
the needed information.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: pp. 65-66
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.01 - 3.01
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.06.06 - DISC.ESBC.GULO.23.06.06
United States - BUSPROG.ESBC.GULO.23.06.07 - DISC.ESBC.GULO.23.06.07
TOPICS: Drafting Workplace Messages
KEYWORDS: Bloom's: Apply
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
11. According to communication experts, what is the greatest failing of business writers?
a. Poor spelling
b. Unclear sentence structure
c. Ambiguous wording
d. Poor organization
ANSWER: d
RATIONALE: Because communication experts regard poor organization as the greatest failing of business
writers, business writers should use a scratch list or an outline to organize ideas.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 66
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
15. Which of the following business messages would use the indirect strategy?
a. An e-mail message to staff introducing a new employee
b. An oral presentation detailing the specifics of a new company wellness initiative
c. A letter to a coworker congratulating them on a recent promotion
d. A letter to a customer denying their request for credit
ANSWER: d
RATIONALE: When you expect the audience to be uninterested, unwilling, displeased, or perhaps even
hostile, the indirect strategy is more appropriate. A letter denying credit to a customer should
be organized indirectly.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 67
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Organizing Ideas to Show Relationships
KEYWORDS: Bloom's: Apply
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
16. Which of the following message openings is the most direct opening for an e-mail message announcing a new
telecommuting plan?
a. A number of employees have asked about telecommuting options.
b. Many businesses have been implementing telecommuting programs, and we have studied their programs
extensively.
c. Rising gas prices have led many companies to allow telecommuting, and we think this might be a good idea
Copyright Cengage Learning. Powered by Cognero. Page 7
for our company.
d. Our new telecommuting program will begin on August 1.
ANSWER: d
RATIONALE: Of the options shown, "Our new telecommuting program will begin on August 1" is the most
direct opening. The others are more indirect because they provide background information.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 67
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Organizing Information to Show Relationships
KEYWORDS: Bloom's: Apply
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
18. When you expect a reader of your message to be uninterested, unwilling, displeased, or hostile, you should _______.
a. put the bad news first
b. begin with the main idea
c. explain all background information first
d. send the message via e-mail, text message, or IM
ANSWER: c
RATIONALE: When you expect a reader to be uninterested, unwilling, displeased, or hostile, you should
place the main idea later in the message (after the details, explanation, or evidence). In
addition, bad news should not be sent via e-mail, text message, or IM.
Copyright Cengage Learning. Powered by Cognero. Page 8
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 67
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Organizing Information to Show Relationships
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
19. The indirect strategy is most appropriate for what kind of messages?
a. Bad-news messages
b. Sensitive messages
c. Persuasive messages
d. The indirect strategy is appropriate for all the answer choices.
ANSWER: d
RATIONALE: The indirect strategy works well with bad-news messages, sensitive messages, and persuasive
messages.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 67
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Organizing Information to Show Relationships
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/11/2022 4:58 PM
20. Which of the following kinds of business messages typically use the indirect strategy?
a. Nonsensitive memos
b. Routine requests
c. Informational reports
d. Sensitive messages
ANSWER: d
RATIONALE: Business messages that refuse requests, reject claims, or deny credit usually reflect the
indirect strategy. Business messages that follow the direct strategy include routine requests
and responses, orders and acknowledgments, nonsensitive memos, e-mail messages,
informational reports, and oral presentations.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 68
QUESTION TYPE: Multiple Choice
Copyright Cengage Learning. Powered by Cognero. Page 9
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Organizing Information to Show Relationships
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/11/2022 4:59 PM
23. What kind of sentence contains an independent clause and a dependent clause?
a. Simple sentence
b. Compound sentence
c. Complex sentence
d. Compound-complex sentence
ANSWER: c
RATIONALE: A complex sentence contains one independent and one dependent clause.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 69
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.03 - 3.03
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.05 - DISC.ESBC.GULO.23.01.05
TOPICS: Composing the First Draft With Effective Sentences
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
29. Technology has changed the working environments of employees, that is why employees are telecommuting more than
ever is an example of a _______.
a. complete sentence
b. fragment
31. Placing an idea in italic or bold font is an example of achieving emphasis through _______.
a. style
b. structure
c. mechanics
d. syntax
ANSWER: c
Copyright Cengage Learning. Powered by Cognero. Page 14
RATIONALE: You can emphasize ideas through mechanics by using underlining, italics, boldface, font
changes, all caps, dashes, and tabulation.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 71
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.04 - 3.04
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.05 - DISC.ESBC.GULO.23.01.05
TOPICS: Developing Business Writing Techniques
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
33. Which of the following sentences is most effective in de-emphasizing the bad news?
a. Although cash refunds are not offered, you can exchange resalable merchandise.
b. Although you can exchange returned merchandise, cash refunds are not available.
c. Because we only exchange merchandise, it is impossible for you to receive a cash refund.
d. Because of our exchange policy, you may not receive a cash refund.
Copyright Cengage Learning. Powered by Cognero. Page 15
ANSWER: a
RATIONALE: "Although cash refunds are not offered, you can exchange resalable merchandise" puts the
bad news in a dependent clause and the good news in an independent clause where it receives
emphasis. Other options emphasize the bad news or business policy, which may anger
customers.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 73
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.04 - 3.04
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.05 - DISC.ESBC.GULO.23.01.05
United States - BUSPROG.ESBC.GULO.23.06.06 - DISC.ESBC.GULO.23.06.06
United States - BUSPROG.ESBC.GULO.23.06.07 - DISC.ESBC.GULO.23.06.07
TOPICS: Developing Business Writing Techniques
KEYWORDS: Bloom's: Apply
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
34. Although most business writing should be in the active voice, passive voice is useful to _______.
a. stress the performer of the action
b. be more concise
c. make the message more direct
d. de-emphasize negative news
ANSWER: d
RATIONALE: Passive voice sentences are useful to emphasize an action rather than a person, to de-
emphasize negative news, and to conceal the doer of an action.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 73
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.04 - 3.04
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.05 - DISC.ESBC.GULO.23.01.05
TOPICS: Mastering Four Helpful Writing Techniques
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
35. Which of the following uses only active voice in a complete sentence?
a. The company's rigid return policy was criticized by a few unhappy customers.
b. Because a few unhappy customers criticized the company's rigid return policy.
c. Managers were told about the unhappy customers who criticized the company's rigid return policy.
d. A few unhappy customers criticized the company's rigid return policy.
ANSWER: d
RATIONALE: The only option that includes an active-voice verb (criticized) in a complete sentence is "A
37. The use of similar structures to express similar ideas is known as ________ construction.
a. parallel
b. grammatical
c. mechanical
d. dependent
ANSWER: a
RATIONALE: Parallelism (or parallel construction) is a skillful writing technique that involves balanced
writing by using similar structures to express similar ideas.
POINTS: 1
DIFFICULTY: Easy
Copyright Cengage Learning. Powered by Cognero. Page 17
REFERENCES: pp. 73-74
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.04 - 3.04
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.05 - DISC.ESBC.GULO.23.01.05
TOPICS: Developing Business Writing Techniques
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
39. A(n) ________ modifier occurs when the word or phrase it describes is not close in the sentence enough to be clear.
a. parallel
b. misplaced
c. distant
d. run-on
ANSWER: b
RATIONALE: A misplaced modifier occurs when the word or phrase it describes is not close enough in the
sentence to be clear.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: pp. 74-75
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.04 - 3.04
Copyright Cengage Learning. Powered by Cognero. Page 18
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.05 - DISC.ESBC.GULO.23.01.05
TOPICS: Developing Business Writing Techniques
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
40. To avoid dangling modifiers, you can ask which of the following questions after writing an introductory phrase?
a. Why?
b. Who or What?
c. When?
d. How many?
ANSWER: b
RATIONALE: A trick for detecting and fixing many dangling modifiers is to ask Who? or What? after an
introductory phrase.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: pp. 74-75
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.04 - 3.04
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.05 - DISC.ESBC.GULO.23.01.05
United States - BUSPROG.ESBC.GULO.23.06.06 - DISC.ESBC.GULO.23.06.06
United States - BUSPROG.ESBC.GULO.23.06.07 - DISC.ESBC.GULO.23.06.07
TOPICS: Developing Business Writing Techniques
KEYWORDS: Bloom's: Apply
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
41. The sentence that expresses a paragraph's main idea is called the _______.
a. blueprint
b. preview
c. supporting content
d. topic sentence
ANSWER: d
RATIONALE: The topic sentence expresses a paragraph's main idea.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 75
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.05 - 03.05
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Drafting Well-Organized, Effective Paragraphs
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
Copyright Cengage Learning. Powered by Cognero. Page 19
DATE MODIFIED: 3/2/2022 10:06 AM
43. In effective business writing, where in a paragraph does a topic sentence usually appear?
a. At the beginning, to let readers know what to expect
b. Midway through, to keep readers focused
c. At the end, to summarize what has been discussed
d. Topic sentences are unnecessary in business writing.
ANSWER: a
RATIONALE: Business writers generally place the topic sentence first in a paragraph to help readers
understand the paragraph's central thought immediately.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 75
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.05 - 03.05
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Drafting Well-Organized, Effective Paragraphs
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
49. Transitional expressions such as next, first, and finally are useful to show _______.
a. cause and effect
b. illustration
c. comparison and contrast
d. time association
ANSWER: d
RATIONALE: "Next," "first," and "finally" are useful transitions to show time association. Effective
business writers select transitional expressions suited to the organization of the paragraph to
achieve coherence between ideas.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 76
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.05 - 03.05
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Drafting Well-Organized, Effective Paragraphs
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
51. The prevalence of digital communication has de-emphasized writing skills in the workplace.
a. True
b. False
ANSWER: False
RATIONALE: Business, technical, and professional people are exchanging more messages than ever. As a
result, writing skills are key across industries.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 63
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.01 - 3.01
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.06.04 - DISC.ESBC.GULO.23.06.04
TOPICS: Drafting Workplace Messages
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
53. One question writers should attempt to answer before drafting a message is What will happen if the receiver doesn't
complete the requested action?
a. True
b. False
ANSWER: True
RATIONALE: Asking this and other key questions will help writers avoid frustration and inaccurate
messages.
POINTS: 1
DIFFICULTY: Easy
Copyright Cengage Learning. Powered by Cognero. Page 24
REFERENCES: p. 64
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.01 - 3.01
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.03 - DISC.ESBC.GULO.23.01.03
TOPICS: Drafting Workplace Messages
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
54. Amrit is researching the financial impact of a job-sharing benefit for employees. Talking with his boss about the
possible effects of offering this benefit to employees is an effective method of formal research.
a. True
b. False
ANSWER: False
RATIONALE: Amrit needs to conduct formal research on financial impacts; talking with his boss may be
helpful, but this is an informal research method.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: pp. 64-65
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.01 - 3.01
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.06.04 - DISC.ESBC.GULO.23.06.04
TOPICS: Drafting Workplace Messages
KEYWORDS: Bloom's: Apply
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
59. Many communication experts regard poor organization as the greatest failing of business writers.
a. True
b. False
ANSWER: True
RATIONALE: Because unorganized messages fail to emphasize important points, readers can't see how the
pieces fit together, and they become frustrated and irritated. Therefore, many communication
experts regard poor organization as the greatest failing of business writers.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 66
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Organizing Information to Show Relationships
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
60. A scratch list is a detailed, hierarchical plan for organizing ideas and information.
a. True
b. False
ANSWER: False
RATIONALE: A scratch list is a non-hierarchical list of general topics you wish to include in a message; an
outline is a more structured, hierarchical plan.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 66
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Organizing Information to Show Relationships
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
61. When you expect the reader to be pleased, mildly interested, or neutral, use the indirect pattern of organization.
Copyright Cengage Learning. Powered by Cognero. Page 27
a. True
b. False
ANSWER: False
RATIONALE: Use the direct strategy of organization when you expect your reader to be pleased, mildly
interested, or neutral. When you expect the audience to be uninterested, unwilling,
displeased, or perhaps even hostile, the indirect strategy is more appropriate.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 66
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
United States - BUSPROG.ESBC.GULO.23.01.03 - DISC.ESBC.GULO.23.01.03
TOPICS: Organizing Information to Show Relationships
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
62. When you develop a major component on an outline into subpoints, you must have at least two subpoints.
a. True
b. False
ANSWER: True
RATIONALE: Major components on an outline should be developed with subpoints, but do not put a single
subpoint under a major component. If you have only one subpoint, integrate it with the main
item above it or reorganize your ideas.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 67
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Organizing Information to Show Relationships
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
64. One advantage of the direct strategy is that it saves the reader time.
a. True
b. False
ANSWER: True
RATIONALE: The direct strategy has three advantages: saves the reader's time, sets a proper frame of mind,
and prevents frustration.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 67
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
United States - BUSPROG.ESBC.GULO.23.01.03 - DISC.ESBC.GULO.23.01.03
TOPICS: Organizing Information to Show Relationships
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
65. The indirect strategy works well with three kinds of messages: (a) bad news, (b) ideas that require persuasion, and (c)
sensitive news.
a. True
b. False
ANSWER: True
RATIONALE: The indirect pattern should be used for messages that contain (a) bad news, (b) ideas that
require persuasion, or (c) sensitive news.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 67
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Organizing Information to Show Relationships
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
Copyright Cengage Learning. Powered by Cognero. Page 29
DATE MODIFIED: 3/2/2022 10:06 AM
66. One advantage of the indirect strategy is that it respects the feelings of the audience.
a. True
b. False
ANSWER: True
RATIONALE: The indirect strategy begins with an explanation and evidence and then presents the main
idea. As a result, this organizational technique respects the feelings of the audience. Other
advantages to the indirect strategy include encouraging a fair hearing and minimizing a
negative reaction.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: pp. 67-68
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
United States - BUSPROG.ESBC.GULO.23.01.03 - DISC.ESBC.GULO.23.01.03
TOPICS: Organizing Information to Show Relationships
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
67. The most compelling and effective messages contain one repeated sentence pattern rather than a variety of sentences.
a. True
b. False
ANSWER: False
RATIONALE: The most compelling and effective messages contain a variety of sentences rather than just
one repeated pattern. Messages that repeat the same sentence pattern become boring.
Effective messages also avoid common sentence faults and achieve emphasis and parallelism
with special sentence-writing techniques.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 69
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.03 - 3.03
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.06 - DISC.ESBC.GULO.23.01.06
TOPICS: Composing the First Draft With Effective Sentences
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
68. The new software system will be installed on Monday; therefore, our intranet will be unavailable to employees is an
example of a complex sentence.
a. True
b. False
Copyright Cengage Learning. Powered by Cognero. Page 30
ANSWER: False
RATIONALE: This sentence is a compound sentence because it contains two independent clauses.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 69
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.03 - 3.03
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.05 - DISC.ESBC.GULO.23.01.05
United States - BUSPROG.ESBC.GULO.23.06.06 - DISC.ESBC.GULO.23.06.06
United States - BUSPROG.ESBC.GULO.23.06.07 - DISC.ESBC.GULO.23.06.07
TOPICS: Composing the First Draft With Effective Sentences
KEYWORDS: Bloom's: Apply
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
69. Words such as although, if, because, and since often introduce dependent clauses.
a. True
b. False
ANSWER: True
RATIONALE: Words such as "although," "if," "because," and "since" often introduce dependent clauses,
which cannot stand alone because they are fragments.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 69
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.03 - 3.03
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.05 - DISC.ESBC.GULO.23.01.05
TOPICS: Composing the First Draft With Effective Sentences
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
70. When introductory dependent clauses precede independent clauses, they are always followed by a comma.
a. True
b. False
ANSWER: True
RATIONALE: When an introductory dependent clause precedes an independent clause, it is always followed
by a comma.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 69
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.03 - 3.03
Copyright Cengage Learning. Powered by Cognero. Page 31
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.05 - DISC.ESBC.GULO.23.01.05
TOPICS: Composing the First Draft With Effective Sentences
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
72. Employers want employees who can write messages appropriately they also want employees who can speak effectively
with others is an example of a well-written sentence.
a. True
b. False
ANSWER: False
RATIONALE: This sentence is a run-on sentence, which results when writers fuse two independent clauses.
You can correct a run-on sentence by placing a comma and a coordinating conjunction
between the two clauses, by adding a semicolon between the two clauses, or by separating
the clauses into two sentences.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 70
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.03 - 3.03
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.05 - DISC.ESBC.GULO.23.01.05
United States - BUSPROG.ESBC.GULO.23.06.06 - DISC.ESBC.GULO.23.06.06
United States - BUSPROG.ESBC.GULO.23.06.07 - DISC.ESBC.GULO.23.06.07
TOPICS: Composing the First Draft With Effective Sentences
KEYWORDS: Bloom's: Apply
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
74. Business writers should strive for a balance of shorter and longer sentences within paragraphs to avoid monotony.
a. True
b. False
ANSWER: True
RATIONALE: A balance of shorter and longer sentences can help writers avoid monotony and increase
readability.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 71
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.03 - 3.03
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.06 - DISC.ESBC.GULO.23.01.06
TOPICS: Composing the First Draft With Effective Sentences
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
75. Although mechanical means are occasionally appropriate to create emphasis, more often a writer achieves emphasis
stylistically.
a. True
b. False
ANSWER: True
RATIONALE: Although mechanical means are occasionally appropriate, more often a writer achieves
emphasis stylistically by choosing words carefully and constructing sentences skillfully to
emphasize main ideas and de-emphasize minor or negative ideas.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 72
Copyright Cengage Learning. Powered by Cognero. Page 33
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.04 - 3.04
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.06 - DISC.ESBC.GULO.23.01.06
TOPICS: Developing Business Writing Techniques
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
76. Careful writers avoid labeling main ideas because they know that readers prefer to identify main ideas for themselves.
a. True
b. False
ANSWER: False
RATIONALE: If an idea is important, tell the reader. Using words such as "most importantly" or "primary
reason" gains the reader's attention and helps the reader focus on what's important.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 72
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.04 - 3.04
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.06 - DISC.ESBC.GULO.23.01.06
TOPICS: Developing Business Writing Techniques
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
77. The following sentence effectively uses a stylistic device to de-emphasize the bad news: Although we don't have any
available positions at this time, we were pleased to receive your application and will keep it on file for six months.
a. True
b. False
ANSWER: True
RATIONALE: This sentence effectively de-emphasizes the bad news by placing it in the dependent clause.
The good news is in the independent clause, which receives the major emphasis of the
sentence.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: p. 73
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.04 - 3.04
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.06 - DISC.ESBC.GULO.23.01.06
United States - BUSPROG.ESBC.GULO.23.06.06 - DISC.ESBC.GULO.23.06.06
United States - BUSPROG.ESBC.GULO.23.06.07 - DISC.ESBC.GULO.23.06.07
TOPICS: Developing Business Writing Techniques
KEYWORDS: Bloom's: Apply
78. In the active voice, the subject is acted upon. In the passive voice, the subject is the doer of the action.
a. True
b. False
ANSWER: False
RATIONALE: In the active voice, the subject is the doer of the action (The supervisor scheduled a meeting).
In the passive voice, the subject is acted upon (The meeting was scheduled by the
supervisor).
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 73
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.04 - 3.04
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.05 - DISC.ESBC.GULO.23.01.05
TOPICS: Developing Business Writing Techniques
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
80. The following sentence demonstrates parallel structure: Maggie was organized, punctual, and she was always positive.
a. True
b. False
ANSWER: False
RATIONALE: The ideas in this sentence lack parallelism. The sentence should be revised: Maggie was
82. The following sentence contains a dangling or misplaced modifier: Working all night, the brief was filed with the court
on time.
a. True
b. False
ANSWER: True
RATIONALE: This sentence contains a dangling modifier. This revision fixes the error: Working all night,
we filed the brief with the court on time.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: pp. 74-75
QUESTION TYPE: True / False
HAS VARIABLES: False
84. The topic sentence should relate the main idea of a paragraph.
a. True
b. False
ANSWER: True
RATIONALE: The topic sentence should reveal the main idea of a paragraph. It tells readers what to expect
and helps them understand the paragraph's central thought immediately.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 75
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.05 - 03.05
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Drafting Well-Organized, Effective Paragraphs
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
85. Business writers generally place the topic sentence near the end of a paragraph to serve as a summary.
a. True
Copyright Cengage Learning. Powered by Cognero. Page 37
b. False
ANSWER: False
RATIONALE: Business writers generally place the topic sentence first in a paragraph. It tells readers what to
expect and helps them understand the central thought immediately.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 75
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.05 - 03.05
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Drafting Well-Organized, Effective Paragraphs
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
86. All support sentences in a paragraph must relate to the topic sentence.
a. True
b. False
ANSWER: True
RATIONALE: Support sentences illustrate, explain, or strengthen the topic sentence. One of the hardest
principles for beginning writers to remember is that all support sentences in the paragraph
must relate to the topic sentence.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 75
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.05 - 03.05
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Drafting Well-Organized, Effective Paragraphs
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
88. Good writers should avoid repetition of words or key ideas because it shows lack of creativity.
a. True
b. False
ANSWER: False
RATIONALE: Repetition of key words and key ideas is an effective writing technique that skilled writers
use to build coherent paragraphs.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 76
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.05 - 03.05
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.06 - DISC.ESBC.GULO.23.01.06
TOPICS: Drafting Well-Organized, Effective Paragraphs
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
89. Writers can use words and phrases such as on the other hand, as opposed to, and conversely to show contrast in
business messages.
a. True
b. False
ANSWER: True
RATIONALE: These transitional expressions improve business messages and build paragraph coherence by
identifying contrasting ideas.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 76
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.05 - 03.05
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Drafting Well-Organized, Effective Paragraphs
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
90. Business writers should strive for paragraphs with eight or fewer printed lines.
a. True
b. False
Copyright Cengage Learning. Powered by Cognero. Page 39
ANSWER: True
RATIONALE: Although no rule regulates the length of paragraphs, business writers recognize the value of
short paragraphs. Paragraphs with eight or fewer printed lines look inviting and readable.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 76
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.05 - 03.05
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.06 - DISC.ESBC.GULO.23.01.06
TOPICS: Drafting Well-Organized, Effective Paragraphs
KEYWORDS: Bloom's: Remember
DATE CREATED: 1/10/2022 4:01 PM
DATE MODIFIED: 3/2/2022 10:06 AM
92. What type of research is generally recommended for long reports and proposals?
a. Formal
b. Informal
c. Primary
d. Observational
ANSWER: a
RATIONALE: Information for long reports and proposals may be obtained through formal research using
primary or secondary sources.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 64
93. The organizational writing technique that involves placing the main idea first and following it with details, an
explanation, or evidence is called _______.
a. indirect strategy
b. outlining
c. drafting
d. frontloading
ANSWER: d
RATIONALE: Frontloading is a direct organizational technique that places the main idea first, followed by
details, explanation, or evidence.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 64
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Organizing Ideas to Show Relationships
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/2/2022 9:15 AM
DATE MODIFIED: 3/2/2022 10:06 AM
94. Which strategy should be used for messages that contain bad news or ideas that require persuasion?
a. Direct
b. Indirect
c. Frontloading
d. Outlining
ANSWER: b
RATIONALE: The indirect strategy works well for three kinds of messages: (a) bad news, (b) ideas that
require persuasion, and (c) sensitive news. By starting with the explanation and background,
the writer prepares the audience for the main idea to follow.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 64
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.02 - 3.02
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
Copyright Cengage Learning. Powered by Cognero. Page 41
TOPICS: Organizing Ideas to Show Relationships
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/2/2022 9:17 AM
DATE MODIFIED: 3/2/2022 10:06 AM
95. What type of sentence contains two independent clauses and one dependent clause?
a. Compound
b. Complex
c. Compound-Complex
d. Simple
ANSWER: c
RATIONALE: A compound-complex sentence contains two independent clauses and one dependent clause.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 64
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.03 - 3.03
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.05 - DISC.ESBC.GULO.23.01.05
TOPICS: Writing a First Draft With Powerful Sentences
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/2/2022 9:19 AM
DATE MODIFIED: 3/2/2022 10:06 AM
98. What type of error results when the word or phrase a modifier describes is missing from its sentence?
a. Dangling modifier
b. Run-on sentence
c. Comma splice
d. Misplaced modifier
ANSWER: a
RATIONALE: Modifiers must be close to the words they describe or limit. A dangling modifier occurs when
the word or phrase a modifier describes is missing from its sentence.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 64
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.04 - 3.04
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.05 - DISC.ESBC.GULO.23.01.05
TOPICS: Mastering Four Helpful Writing Techniques
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/2/2022 9:27 AM
DATE MODIFIED: 3/2/2022 10:06 AM
99. What is the effect when a paragraph employs techniques such as strategic repetition and transitional expressions?
a. Strong coherence
b. Frontloading
Copyright Cengage Learning. Powered by Cognero. Page 43
c. Direct strategy
d. Indirect strategy
ANSWER: a
RATIONALE: Well-written paragraphs build coherence through the use of techniques such as strategic
repetition and transitional expressions.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 64
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.05 - 03.05
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Building Well-Organized Paragraphs
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/2/2022 9:29 AM
DATE MODIFIED: 3/2/2022 10:06 AM
100. Which of the following are examples of transitional expressions that show time association?
a. “As a result” and “therefore”
b. “But” and “however”
c. “Before” and “meanwhile”
d. “As opposed to” and “on the other hand”
ANSWER: c
RATIONALE: Words such as "before" and "meanwhile" show time association. Other typical time
transitions include "next" and "finally."
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 64
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ESBC.GULO.23.03.05 - 03.05
NATIONAL STANDARDS: United States - BUSPROG.ESBC.GULO.23.01.01 - DISC.ESBC.GULO.23.01.01
TOPICS: Building Well-Organized Paragraphs
KEYWORDS: Bloom's: Remember
DATE CREATED: 3/2/2022 9:32 AM
DATE MODIFIED: 3/2/2022 10:06 AM