Chapter 12 Business Presentations

Chapter 12 Business Presentations
1. Which of the following statements about public speaking is correct?

a. Only high-level executives must give business presentations.
b. Good speakers are born, not made.
c. Most people are apprehensive about speaking in public.
d. Presentations are less common in today's digital workplace
environment.
ANSWER: c
RATIONALE: Feeling some apprehension about speaking in public is normal, but at some point
all businesspeople have to inform others or sell an idea. Because good speakers
are made, not born, you can learn to conquer your fear of public speaking and
hone your skills with instruction and practice.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES p. 389
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QUESTION TY Multiple Choice
PE:
HAS VARIABL False
ES:
LEARNING OB ESBC.GULO.23.12.01 - 12.01
JECTIVES:
NATIONAL ST United States - BUSPROG.ESBC.GULO.23.06.04 -
ANDARDS: DISC.ESBC.GULO.23.06.04
TOPICS: Creating Effective Business Presentations
KEYWORDS: Bloom's: Understand
DATE CREATE 1/11/2022 2:15 PM
D:
DATE MODIFI 3/10/2022 10:15 AM
ED:
2. Ryan has been asked to give his supervisor a concise summary of a proposal that he will be
delivering to the board of directors later in the week. This type of business presentation is called
a(n) ________.
a. podcast
b. briefing
c. webinar
d. keynote
address
ANSWER: b
RATIONALE: Ryan will be delivering a briefing, which is an overview or summary of an
issue, proposal, or problem.
POINTS: 1
Copyright Cengage Learning. Powered by Cognero. Page 1

REFERENCES: p. 390
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC ESBC.GULO.23.12.01 - 12.01
TIVES:
NATIONAL STANDA United States - BUSPROG.ESBC.GULO.23.06.04 -
RDS: DISC.ESBC.GULO.23.06.04
DATE CREATED: 1/11/2022 2:15 PM
DATE MODIFIED: 3/10/2022 10:15 AM
3. Business presentations _______.

a. are always informative in nature
b. may vary in complexity
c. are always delivered
face-to-face
d. are always persuasive in nature
ANSWER: b
RATIONALE: Business presentations will vary in format, purpose, complexity, and delivery
mode. Some business presentations are informative, whereas others are
persuasive. Some are face-to-face; others, virtual. Some are performed before big
audiences, whereas others are given to smaller groups. Some presentations are
elaborate; others are simple.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 390
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KEYWORDS: Bloom's: Remember
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4. What kind of business presentation uses technology to allow remote colleagues to collaborate
in real time?
a. Podcast
b. Briefing
c. Report
d. Virtual presentation
ANSWER: d
RATIONALE: Today's employees can expect many different types of business presentations on
the job, including briefings, reports, podcasts, Webinars, and virtual presentations.
Virtual presentations use technology to allow remote colleagues to collaborate in
real time.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 390
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5. The most important part of preparing for an oral presentation is _______.

a. creating visual aids
b. determining the purpose
c. gathering research
d. creating a professional
appearance
ANSWER: b
RATIONALE: Although creating visual aids, gathering research, and looking professional are
important, determining the purpose is the most important part of the preparation
for an oral presentation.
POINTS: 1
DIFFICULTY: Easy
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6. After determining your purpose for the presentation, what is your next important step?
a. Conducting research
b. Examining the room where the presentation will be
made
c. Preparing a multimedia presentation
d. Analyzing the audience
ANSWER: d
RATIONALE: After determining your purpose, the second key element in preparation is
analyzing your audience to understand key characteristics of the target receivers
of your message. This allows you to best adapt your message to your audience to
maximize message effectiveness.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 391
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7. When analyzing your audience, you should consider the size of the audience, as well as their
gender makeup, education level, and _______.
a. the clothes they are wearing
b. whether they are on zoom or in person
c. approximate ages
d. learning styles
ANSWER: c
RATIONALE: When speakers analyze an audience, they should determine the type of audience,
along with the age, gender, educational level, experience, and size of the
audience.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 391
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8. For which of the following types of audiences should you avoid a question-and-answer period
at the end of a presentation?
a. Friendly
b. Neutral
c. Uninterested
d. Hostile
ANSWER: d
RATIONALE: For hostile audiences, avoid a question-and-answer period, if possible;
otherwise, use a moderator or accept only written questions.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 391
QUESTION TYP Multiple Choice
E:

HAS VARIABLE False
S:
LEARNING OBJ ESBC.GULO.23.12.01 - 12.01
ECTIVES:
NATIONAL STA United States - BUSPROG.ESBC.GULO.23.01.03 -
NDARDS: DISC.ESBC.GULO.23.01.03
D:
DATE MODIFIE 3/10/2022 10:15 AM
D:
9. Your audience analysis reveals that audience members will be friendly and interested in your
topic. You should be _______.
a. warm and pleasant, using a lot of eye contact and smiles
b. calm, speaking evenly and slowly
c. controlled, using confident, small gestures
d. dynamic and entertaining, using large gestures and moving
around
ANSWER: a
RATIONALE: When you believe your audience will be friendly and interested, your delivery
style should be warm, pleasant, and open; you should also use lots of eye contact
and smiles.
POINTS: 1
REFERENCES p. 391
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PE:
HAS VARIABL False
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United States - BUSPROG.ESBC.GULO.23.01.06 -
DISC.ESBC.GULO.23.01.06
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10. Irina will make her presentation to a large audience of members whose negative attitudes
range from displeased to outraged. What advice should Irina follow in preparing her presentation
for this audience?
a. Include plenty of personal stories, several anecdotes, and lots of jokes or humor.
b. Use facts, statistics, and expert opinions along with an energizing, upbeat delivery
style.
c. Be humorous, add colorful visuals and startling statistics, and keep the presentation
brief.
d. Present objective data and expert opinion in a calm, controlled delivery style.
ANSWER: d
RATIONALE: Because she faces a hostile audience, Irina should plan to present objective data
and expert opinion in a calm and controlled delivery.
POINTS: 1
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11. After you determine your purpose and analyze your audience, your next step is to _______.
a. practice your
delivery
b. collect information
c. organize the ideas
d. choose your topic
ANSWER: b
RATIONALE: After determining your purpose and analyzing the audience, you must collect and
organize information. You cannot organize ideas until all the information is
collected, and you cannot practice delivery until you organize the content. Finally,
you identified the topic when developing your purpose statement.

POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 392
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TOPICS: Organizing Presentations to Connect With Audiences
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12. Two of the most powerful techniques to improve your audience's ability to understand and
remember your speech are _______.
a. good organization and intentional repetition
b. eliminating repetition and removing obvious signposting
c. appropriate business attire and a multimedia
presentation
d. striking quotations and well-placed gestures
ANSWER: a
RATIONALE: Increase audience comprehension and retention with good organization and
intentional repetition using this method: "Tell them what you will tell them. Tell
them. Tell them what you have told them." Then choose an organizational scheme
suited to your purpose and audience and implement transitional expressions and
signposts to help your audience recognize your organization.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 392
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13. You can avoid banalities in the introduction of a presentation if you preview the main points
of your presentation, capture your listeners’ attention and get them involved, and _______.
a. welcome the audience with an opening such as It’s a pleasure to be here
b. have someone else introduce you
c. develop the main points with adequate explanation and details.
d. introduce yourself and establish your credibility.
ANSWER: d
RATIONALE: The opening of your presentation should capture the listeners' attention and get
them involved, identify yourself and establish your credibility, and preview your
main points.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 392
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14. An effective and appropriate way to establish your credibility in a business presentation is by
_______.
a. describing your knowledge, position, or experience
b. telling the audience your salary, age, and hometown
c. revealing your ethnicity, cultural heritage, and religious background
d. discussing your love for public speaking
ANSWER: a

RATIONALE: Establish credibility by describing your knowledge, position, and experience. In
business your personal information will not likely impact your audience.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 392
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15. Jessica tells her audience about her years of experience as a social networking professional
helping over 100 local businesses learn to use social networking as an effective marketing tool.
Jessica is attempting to _______.
a. capture her listeners' attention and get them involved
b. preview the main points of her presentation
c. present the main goals of her presentation
d. identify herself and establish credibility
ANSWER: d
RATIONALE: Stating these facts in a presentation is a way to identify the speaker and establish
credibility.
POINTS: 1
REFERENCES p. 392
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KEYWORDS: Bloom's: Apply
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16. Connor opens his presentation to an audience of business owners with this statement: If you
want to reduce employee benefit costs by at least 15 percent without hurting employee morale or
impacting your work environment, please stand up right now. By asking them to stand, Connor is
_______.
a. identifying himself and establishing credibility
b. previewing the main points of his presentation
c. capturing listeners' attention and getting them
involved
d. misleading his audience
ANSWER: c
RATIONALE: Connor's statement captures his audience's attention and gets them involved by
hinting at money-saving and morale-boosting benefits and asking them to stand.
POINTS: 1
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17. The body of a short, 20-minute presentation should focus on _______.

a. at least five to eight main points
b. up to ten main points
c. approximately two to four main points
d. as many points as necessary to convey your
message
ANSWER: c
RATIONALE: The body of a short presentation should include a limited number of main
points, preferably two to four.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 392
TIVES:
NATIONAL STANDAUnited States - BUSPROG.ESBC.GULO.23.01.01 -
18. Paul is explaining to upper-level management how converting to a four-day workweek can
solve their budget woes by decreasing expenses. Which organizational method would you
recommend he use?
a. Geography/spac
e
b. Chronological
c. Problem/solution
d. Value/size
ANSWER: c
RATIONALE: Paul is identifying a problem (budget woes) and offering a solution (compressed
workweek to decrease costs).
POINTS: 1
REFERENCES pp. 394-395

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19. As the human resources director for your company, you must give a presentation to the
company owners about the staff demographics in each of your company's two locations. What
organizational method should you use to present your data?
a. Chronological
b. Simple/complex
c. Value/size
d. Geography/spac
e
ANSWER: d
RATIONALE: The geography/space organizational pattern works best when presenting ideas
according to regions, areas, or locations.
POINTS: 1

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20. An effective presentation conclusion should strive to accomplish what three goals?
a. State your recommendation, prove your persuasion, and reinforce the purpose
b.Remind the audience of your credibility, review the attention getter, and restate the
purpose
c. Summarize the main themes, give the audience a memorable take-away, and include a
statement that allows for a graceful exit
d.Promote your primary claim, advance your supporting claims, and elevate the most
viable evidence
ANSWER: c
RATIONALE: Your conclusion has three primary tasks: review the main themes of the
presentation, leave the audience with a memorable take-away, and include a
statement that allows you to exit the podium gracefully.
POINTS: 1
DIFFICULTY: Easy
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21. In the conclusion of your speech, you say, I recommend developing and posting high-quality
video podcasts on our website to recruit new employees. You are using the conclusion to
_______.
a. preview your main points
b. review the main theme of the presentation and to provide a final recommendation
c. seek personal recognition by company management
d. prove your intelligence
ANSWER: b
RATIONALE: You are using a final, action-oriented focus to tell your listeners how they can use
the information presented and what you want them to do.

POINTS: 1

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22. Your speech will be more effective if you establish rapport, which refers to _______.
a. a bond connecting the speaker with the
audience
b. the awareness of topic importance
c. an understanding of key points
d. the ability to hear clearly
ANSWER: a
RATIONALE: Good speakers are adept at forming a bond with the audience. This bond that
connects the audience with the speaker is called "rapport."
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 396

E:
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D:
DATE MODIFIE3/10/2022 10:15 AM
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23. Speakers build audience rapport by _______.

a. researching thoroughly and organizing the speech effectively
b. establishing credibility and demonstrating authority
c. incorporating imagery, supplying verbal signposts, and using body language

strategically
d. speaking loudly, clearly, and rapidly
ANSWER: c
RATIONALE: Speakers can build rapport by connecting with their audiences through verbal and
nonverbal techniques. Some of these techniques include providing effective
imagery, supplying verbal signposts, and using body language strategically.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 396
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24. To help his listeners keep track of where he is in the presentation, Dominic has just said, Next,
I will discuss three plans for reducing waste. What verbal signpost is Dominic using?
a. Summarizing
b. Previewing
c. Switching directions
d. Enumeration

ANSWER: b
RATIONALE: This verbal signpost is an example of previewing.
POINTS: 1
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25. In her presentation on improving employee morale, Jillian makes this statement: So far, you've
heard only about the problems we have with morale; let's move to some solutions. Jillian has
employed the verbal signpost called _______.
a. summarizing
b. previewing
c. switching
directions
d. revealing
ANSWER: c
RATIONALE: This verbal signpost is an example of switching directions because it states where
the speaker has been (discussing problems) and where the speaker is going
(moving to solutions).
POINTS: 1
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26. Effective speakers must be aware of their nonverbal messages. Nonverbal refers to _______.
a. content delivered by visual aids
b. information included on the outline, but not in the
speech
c. appearance, movements, and vocal qualities
d. body language only
ANSWER: c
RATIONALE: How you look (appearance), how you move (movements), and how you speak
(vocal qualities) are the nonverbal components that have a powerful effect on
how well your message will be received. Effective speakers concentrate on these
items.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 396
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27. Tyrone has just told his audience that engineering a hostile business takeover is similar to
conducting guerilla warfare. He is using what technique?
a. Personal anecdote
b. Quotation
c. Personalized
statistic
d. Analogy
ANSWER: d
RATIONALE: This is an example of an analogy, which compares similar traits between
dissimilar items, and is a way to create effective imagery during a presentation.
POINTS: 1
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28. An established rule of thumb for choosing your attire for a business presentation is _______.
a. wear a black or navy suit for all situations
b. dress at least as well as the likely best-dressed person in the audience
c. conduct a survey among your colleagues to determine their opinion about what you
should wear
d. wear your most casual, comfortable clothing so that you feel more relaxed
ANSWER: b

RATIONALE: Wearing professional attire will always boost your confidence and help ensure
that you perform your best. A rule of thumb is that you should dress at least as
well as the best-dressed person in the audience.
POINTS: 1
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29. To deliver effective nonverbal messages during a presentation, avoid being planted behind the
podium, punctuate your words by varying your tone, volume and pitch, and _______.
a. keep your facial expressions consistent and neutral
b. use a variety of gestures planned and rehearsed in advance
c. remain close to your visual aids to avoid looking lost
d. change your expressions to correspond to the thoughts you are
voicing
ANSWER: d
RATIONALE: Nonverbal messages can have a powerful effect on how audiences receive your
message. To ensure that your verbal message resonates with your audience, you
should look terrific, animate your body, punctuate your words, get out from
behind the podium, and vary your facial expressions.
POINTS: 1

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30. When selecting and preparing your visual aids, keep in mind that your goals as a speaker are
to _______.
a. make listeners understand, remember, and act on your ideas
b. observe your audience, adjust your delivery, and continue your presentation
c. inform, entertain, and persuade
d. plan and collect information, organize and rehearse, and deliver your
presentation
ANSWER: a
RATIONALE: Your goals as a speaker are to make listeners understand, remember, and act on
your ideas. To ensure that your audience members do understand and can act on
your ideas, you should include effective visual aids.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 398
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TOPICS: Understanding Contemporary Visual Aids
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31. An effective visual aid emphasizes and clarifies main points, increases audience interest, and
_______.
a. removes the focus on the presenter
b. makes the verbal delivery
unnecessary
c. helps to jog the memory of a speaker

d. lengthens a meeting
ANSWER: c
RATIONALE: Good visual aids emphasize and clarify main points, thus improving
comprehension and retention. They increase audience interest, and they make the
presenter appear more professional, better prepared, and more persuasive. Good
visuals also serve to jog the memory of a speaker, helping self-confidence, poise,
and delivery.
POINTS: 1
DIFFICULTY: Easy
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32. Which of the following statements is an accurate description of how today’s business
professionals use visual aids?
a. Today's business professionals rely exclusively on the use of multimedia slides in their
presentations because they know that multimedia slides have so many advantages.
b.Low-tech visual aids are not appropriate for the business world and are not commonly
used by today’s speakers.
c. Two of the most popular visuals that are used for business presentations are
multimedia slides and handouts.
d.Multimedia presentations are no longer used in the business world.
ANSWER: c
RATIONALE: Speakers have many forms of media, some high-tech and some low-tech, at their
fingertips to enhance their presentations. Two of the most popular visuals used
today for business presentations are multimedia slides and handouts.
POINTS: 1

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33. Because the presenter can create dynamic, colorful presentations that incorporate audio,
videos, images, animation, and hyperlinks, one of the most popular visual aids is _______.
a. overhead
transparencies
b. flipcharts
c. multimedia slides
d. handouts
ANSWER: c
RATIONALE: Today's software programs allow users with little expertise to create dynamic
multimedia presentations that contain audio, videos, images, animation, and
hyperlinks. These digital slides can also be uploaded to a website or broadcast on
the Web.
POINTS: 1
DIFFICULTY: Easy
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34. Which of these tips regarding the use of handouts as a visual aid is accurate?
a. Handouts should be discussed during the presentation, but they should not be
distributed until the presentation is finished.
b.Savvy speakers no longer distribute handouts because audiences view the lowly
handout as outdated and environmentally unfriendly.
c. Handouts should be included in the registration packet, along with name tags, lunch
tickets, and other event materials distributed prior to the presentation.
d.Speakers who use presentation software to prepare their slides will not need to have
handouts because the slides fully replace the need for handouts.
ANSWER: a
RATIONALE: Audiences appreciate handouts. Timing the distribution of any handout, though, is
tricky. If given out during a presentation, your handouts tend to distract the
audience, causing you to lose control. Therefore, discuss handouts during the
presentation, but wait to distribute them after you finish.
POINTS: 1

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35. Zoom presentations _______.

a. allow the speaker to zoom in on and out of text blocks and images
b.deliver content and materials in fewer than five minutes for busy business
professionals who need just a snapshot of the main ideas
c. present information in a linear manner, much like traditional PowerPoint presentations

d.are appropriate for only informative presentations
ANSWER: a
RATIONALE: Zoom presentations, using software such as Prezi, allow the speaker to zoom in
on and out of images to help the audience better understand and remember
content, details, and relationships. These nonlinear presentations are becoming a
growing alternative to multimedia slides.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 399
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36. What statement about the use and meaning of color is correct?
a. Secondary ideas are generally best conveyed with bold colors such as blue, green, and
purple.
b. Colors can be used to arouse different responses or to symbolize concepts.
c. Effective multimedia presentations use light text on a light background.

d. The messages that colors convey are universal among all cultures.
ANSWER: b
RATIONALE: Audiences respond differently to colors. Therefore, you must select colors wisely
because colors can be used to arouse certain emotions and to symbolize a variety
of concepts. Follow these color tips: adapt slide colors to the location of the
presentation; use bold colors such as blue, green, and purple to convey primary
ideas; and remember that the messages colors convey can vary from culture to
culture.
POINTS: 1

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TOPICS: Preparing Engaging Multimedia Presentations
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37. For effective presentation slides, you should apply the 6-x-6 rule to most slides. The 6-x-6
rule means that _______.
a. the entire presentation has no more than six slides
b. each slide has six words per bullet, max and six bullets per screen, max
c. each main idea has no more than six bullet points
d. each slide is discussed for six minutes
ANSWER: b
RATIONALE: The 6-x-6 rule produces the most readable slides. It means that each slide should
include six words per bullet, max, and six bullets per screen, max.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 402
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38. Will is giving a company-wide presentation and wants to create a sense of confidence in the
organization's growth and financial stability. Which color should he incorporate into his slides?
a. Blue
b. Green
c. Red
d. Purpl
e
ANSWER: b
RATIONALE: Will should incorporate green because it reflects growth, money, and stability.
POINTS: 1
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39. Valid reasons for creating a multimedia slide for a presentation include: illustrating and
simplifying complex ideas, providing transitions from one major point to the next, and _______.
a. entertaining the audience
b. compensating for a weak presenter
c. demonstrating your use of technology
d. introducing or reviewing your key
points
ANSWER: d
RATIONALE: Create a slide or canvas only if it generates interest in what you are saying and
helps the audience follow your ideas, highlights points you want your audience to

remember, introduces or reviews your key points, provides a transition from one
major point to the next, or illustrates and simplifies complex ideas.
POINTS: 1
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40. Which of the following statements about special effects is correct?

a. Special effects distract your audience, drawing attention away from your main points.
b.Your goal should be for audience members to be commenting on the ideas you
conveyed rather than on special effects.
c. Animation features should always be avoided in creating presentations.
d.Every slide should have an animation or sound effect.
ANSWER: b
RATIONALE: When your audience members leave your presentation, they should be
commenting on the ideas you conveyed rather than on its special effects.
POINTS: 1

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41. Which of the following slide titles represents the "you" view?
a. Reasons for Selling Online
b. Customers are Online
c. Increase Your Sales Online
d. The Ease of Online Sales
ANSWER: c
RATIONALE: Increase Your Sales Online best represents the "you" view because it states
directly how the reader will benefit.
POINTS: 1
REFERENCES: p. 402

LEARNING OBJE ESBC.GULO.23.12.04 - 12.04
CTIVES:
NATIONAL STAND United States - BUSPROG.ESBC.GULO.23.01.06 -
ARDS: DISC.ESBC.GULO.23.01.06
42. Extemporaneous delivery refers to _______.

a. speaking freely, generally without notes, after preparing effectively
b. memorizing your presentation content so that you don't have to use notes
c. delivering an impromptu presentation without preparing
d. relying on the audience to guide the presentation with questions
ANSWER: a
RATIONALE: The best presentations are delivered extemporaneously, which means speaking
freely, generally without notes, after preparing and rehearsing.
POINTS: 1

REFERENCES p. 407
:
PE:
HAS VARIABL False
ES:
JECTIVES:
TOPICS: Refining Delivery, Rehearsing, and Performing Your Talk
D:
ED:
43. When you give a speech without multimedia technology, you may need to prepare notes. You
should prepare these notes by writing major ideas _______.
a. as single words
b. in paragraph form
c. in a complete sentence or two
d. on a flipchart that the audience can
see
ANSWER: c
RATIONALE: If you give a talk without multimedia technology, you may use note cards or an
outline containing your major ideas. These notes should be neither entire
paragraphs nor single words. Instead, they should contain a complete sentence or
two to introduce each major idea.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 407
:
PE:
HAS VARIABL False
ES:
JECTIVES:

D:
ED:
44. Nearly every speaker must overcome stage fright; one of the most effective techniques to
decrease stage fright is _______.
a. wearing comfortable, relaxed clothing to enhance
self-confidence
b. knowing the subject thoroughly
c. displaying a fully animated PowerPoint presentation
d. avoiding eye contact with the audience
ANSWER: b
RATIONALE: One of the most effective strategies for reducing stage fright is knowing
your subject thoroughly.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 408
LEARNING OBJECTI ESBC.GULO.23.12.05 - 12.05
VES:
45. Nico's presentation has had a rocky start since he has stumbled over two points in his
introduction. What should he do?
a. Stop talking and inform the audience that he will be starting over.
b. Tell the audience that he's nervous to get them to empathize with him.
c. Ignore the stumbles and try to continue confidently.
d. Ask the audience if they have any questions so far.
ANSWER: c
RATIONALE: Nico shouldn't apologize or confess his nervousness. If he keeps going, the
audience will forget any mistakes quickly.
POINTS: 1
REFERENCES: p. 408
QUESTION TYPE Multiple Choice
:


CTIVES:
NATIONAL STAN United States - BUSPROG.ESBC.GULO.23.01.06 -
DARDS: DISC.ESBC.GULO.23.01.06
DATE MODIFIED 3/10/2022 10:15 AM

:
46. You can overcome stage fright during a presentation by shifting the spotlight to your visuals,
breathing deeply, and _______.
a. avoiding eye contact with the audience
b. finishing your presentation as quickly as you can
c. using positive self-talk
d. focusing on your notes
ANSWER: c
RATIONALE: During a presentation, you can overcome stage fright by shifting the spotlight to
your visuals, breathing deeply, and using positive self-talk.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 408

PE:
HAS VARIABLE False
S:
JECTIVES:
D:
ED:
47. To deliver your presentation effectively, present your first sentence from memory, control
your voice and your vocabulary, and _______.
a. speak extemporaneously at the start of your presentation
b. begin speaking immediately; that is, speak as soon as you are behind the
lectern

c. downplay your emotions
d. show enthusiasm
ANSWER: d
RATIONALE: Use a silent pause before starting a presentation to establish control and then
present the first sentence from memory. Other tips include showing enthusiasm,
controlling your voice and vocabulary, and avoiding weak openings.
POINTS: 1

:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
48. Which of the following statements describes appropriate use of pauses or silence in a
presentation?
a. Speakers should never pause before starting a presentation because they will appear
unsure.
b.Short fillers such as you know, like, um, or ah are better than any silence or pausing.
c. Speakers should avoid the use of pauses to ensure that they complete their speeches
within the expected time frame.
d.Silence can be effective for speakers when they are transitioning from one point to
another.
ANSWER: d
RATIONALE: Silence is an effective alternative to meaningless fillers such as "ah," "er," "like,"
"you know," and "um." It is also a good tool for speakers as they transition from
one point to another. Speakers should also use pausing at the start of their
speeches to make themselves comfortable and during their speeches to give their
audience time to absorb an important point.
POINTS: 1

REFERENCES p. 410
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
49. Anna plans to use a PowerPoint presentation in her speech. What advice should she follow?
a. Avoid discussing and interpreting each visual aid for her audience; instead, she should
let her audience members draw their own conclusions about what the visual is
conveying.
b.Use a laser pointer to draw her audience's attention to important points on her
PowerPoint slides.
c. Leave each PowerPoint slide on the screen after she is done talking about it to ensure
that her audience understands the slide.
d.Anna should practice all these tips as she uses PowerPoint in her presentation.
ANSWER: b
RATIONALE: To use visual aids effectively, you should discuss and interpret each visual aid for
the audience, ensure complete viewing by the audience, user a laser point to
reference specific slide content, and remove the slides from viewing after they
have been discussed.
POINTS: 1
REFERENCES p. 410
:
PE:
HAS VARIABL False
ES:
JECTIVES:

D:
ED:
50. Which of the following suggestions should you follow when answering questions?
a. Announce the question-and-answer period in the conclusion of your presentation.
b. If you don't know the answer to a question, you should offer your best guess or make
up an answer.
c. Begin each answer with a repetition of the question.
d. Direct your answers just to the person who asked the question.
ANSWER: c
RATIONALE: The best advice for taking audience questions is to begin each answer with a
repetition of the question because audience members often do not hear the
question and it gives you thinking time.
POINTS: 1

:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
51. Glossophobia refers to a fear of _______.

a. public speaking
b. smooth surfaces

c. speaking foreign
languages
d. new technology
ANSWER: a
RATIONALE: Glossophobia refers to the fear of public speaking.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: pp. 410-411
LEARNING OBJECTIV ESBC.GULO.23.12.01 - 12.01
ES:
NATIONAL STANDARD United States - BUSPROG.ESBC.GULO.23.06.04 -
S: DISC.ESBC.GULO.23.06.04
DATE CREATED: 3/10/2022 9:11 AM
52. Most people have some apprehension about public speaking.

a. True
b. False
ANSWER: True
RATIONALE: Feeling some apprehension when speaking in public is normal for most
people.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 389
QUESTION TYPE: True / False
ES:
NATIONAL STANDARD United States - BUSPROG.ESBC.GULO.23.06.04 -
S: DISC.ESBC.GULO.23.06.04
53. Good speakers are born with an innate ability to give informative and persuasive presentations
to audiences of all sizes.
a. True
b. False

ANSWER: False
RATIONALE: Good speakers are made, not born. Even if you are not a good speaker or are
apprehensive about speaking in public, you can learn to conquer the fear of public
speaking and hone your skills with instruction and practice.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 389
:
QUESTION TY True / False
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
54. Effective speaking skills are important to recruiters.

a. True
b. False
ANSWER: True
RATIONALE: Speaking skills rank very high on recruiters' wish lists. According to one survey
of employers, spoken communication took the top spot as the most desirable "soft
skill" sought in job candidates over a strong work ethic, teamwork, analytical
skills, and initiative.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 389
:
PE:
HAS VARIABL False
ES:
JECTIVES:

D:
ED:
55. According to the textbook, one of the qualities that ranks among the top ten employability
skills is _______.
a. being well-spoken
b. having good math skills
c. being physically
attractive
d. having a short commute
ANSWER: a
RATIONALE: Being well-spoken ranks among the top ten employability skills. Verbal
communication is frequently named as a key attribute that employers seek in an
applicant’s resume.
POINTS: 1
DIFFICULTY: Easy

:
PE:
HAS VARIABL False
ES:
JECTIVES:
DATE CREATE 3/10/2022 9:13 AM
D:
ED:
56. The most important part of preparation for an oral presentation is deciding the purpose.
a. True
b. False
ANSWER: True
RATIONALE: The most important part of your preparation is deciding what you want to
accomplish.
POINTS: 1
DIFFICULTY: Easy

REFERENCES: p. 390
ES:
NATIONAL STANDAR United States - BUSPROG.ESBC.GULO.23.01.02 -
DS: DISC.ESBC.GULO.23.01.02
57. Your content, not what you know about the audience, should determine the organization of
your presentation.
a. True
b. False
ANSWER: False
RATIONALE: A key element in preparation for a business presentation is analyzing your
audience and anticipating its reactions. By analyzing your audience, you have a
better idea of how to organize your presentation.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 391
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
58. When presenting to a neutral audience, you should present both sides of the issue.
a. True
b. False
ANSWER: True

RATIONALE: Present both sides of an issue when presenting to a neutral audience using a
pro/con or problem/solution pattern.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 391

CTIVES:
NATIONAL STANDUnited States - BUSPROG.ESBC.GULO.23.01.03 -
DATE MODIFIED 3/10/2022 10:15 AM
:
59. Good organization and conscious repetition are the two most powerful keys to audience
comprehension and retention.
a. True
b. False
ANSWER: True
RATIONALE: Good organization and conscious repetition are two powerful keys to audience
comprehension and retention.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 392
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:

60. Effective presenters avoid redundancy and increase suspense by waiting to announce the topic
until after the introduction.
a. True
b. False
ANSWER: False
RATIONALE: When you must present a speech, follow this three-fold plan: tell your audience
what you are going to tell them, tell them, and tell them what you have told them.
Although this plan is repetitious, it works well because most people retain
information best when they hear it repeatedly.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 392
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
61. You should avoid talking about yourself at the beginning of a presentation.
a. True
b. False
ANSWER: False
RATIONALE: Listeners respond particularly well to speakers who reveal something of
themselves and identify with the audience.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 392
:
PE:
HAS VARIABL False
ES:

JECTIVES:
D:
ED:
62. You can avoid one of the biggest problems with most oral presentations if you focus your
speech on a few key ideas.
a. True
b. False
ANSWER: True
RATIONALE: The best oral presentations focus on a few key ideas. Therefore, the body of a
short presentation (20 minutes or shorter) should include a limited number of
main points, say two to four.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 392
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
63. Natalia is presenting statistics about the diversity of college students in different parts of the
country. She will most likely organize by chronology.
a. True

b. False
ANSWER: False
RATIONALE: Because Natalia is presenting statistics organized for various geographic areas,
she is likely to organize her presentation by geography/space.
POINTS: 1

:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
64. Listeners will remember the conclusion of a presentation more than any other part.
a. True
b. False
ANSWER: True
RATIONALE: Listeners will remember the conclusion more than any other part of a speech. As
a result, effective speakers spend some time making the conclusion as effective as
they can.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 395
:
PE:
HAS VARIABL False
ES:
JECTIVES:

D:
ED:
65. Your attire for a presentation is an example of a nonverbal message.

a. True
b. False
ANSWER: True
RATIONALE: Dressing professionally for a presentation allows you to send a positive
nonverbal message to your audience.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 396

TIVES:
NATIONAL STAND United States - BUSPROG.ESBC.GULO.23.01.03 -
66. I'll now summarize the major problems I have just discussed is an example of a verbal
signpost.
a. True
b. False
ANSWER: True
RATIONALE: Knowledgeable speakers provide verbal signposts to indicate when they are
previewing, summarizing, or switching directions.
POINTS: 1
REFERENCES p. 396
:

PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
67. Your goals as a speaker are to make listeners understand, remember, and act on your ideas.
a. True
b. False
ANSWER: True
RATIONALE: Your goals as a speaker are to make listeners understand, remember, and act on
your ideas. To get them interested and involved, include effective visual aids.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 398
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
68. An oral presentation that incorporates visual aids is far more likely to be retained than one
lacking visual enhancement.
a. True

b. False
ANSWER: True
RATIONALE: Because humans acquire much of their knowledge visually, an oral presentation
that incorporates visual aids is far more likely to be retained than one lacking
visual enhancement.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 398
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
69. The only advantage of visual aids is that they improve the comprehension and retention of
ideas.
a. True
b. False
ANSWER: False
RATIONALE: Visual aids serve many purposes. They emphasize and clarify main points, thus
improving comprehension and retention. They also increase audience interest and
make the speaker appear more professional, better prepared, and more persuasive.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 398
:
PE:
HAS VARIABL False
ES:
JECTIVES:

D:
ED:
70. Prezi is an example of a zoom presentation.

a. True
b. False
ANSWER: True
RATIONALE: Prezi, a cloud-based presentation and storytelling tool, allows speakers to zoom in
and out of images to help the audience understand and retain the information;
thus, it is an example of a zoom presentation tool.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 399
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
71. In today's digital environments, business presenters should use only multimedia presentations.
a. True
b. False
ANSWER: False
RATIONALE: Speakers have many forms of visuals at their fingertips to enhance their
presentations. Some visuals are high tech, such as multimedia slides, zoom
presentations, and video, and some are low tech, such as handouts, flipcharts or
whiteboards, and props. Each type of visual can be an effective tool if it is
designed well and used appropriately.
POINTS: 1

DIFFICULTY: Easy

:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
72. Lindsay plans to give her audience a handout with images of her PowerPoint slides. Lindsay
should distribute this handout after her presentation to maintain audience control.
a. True
b. False
ANSWER: True
RATIONALE: It will be best for Lindsay to distribute handouts after her presentation. If given
out during her presentation, her handouts may distract the audience, causing her
to lose control. If she plans to give her audience handouts at the end, she should
tell them near the beginning of the presentation.
POINTS: 1
REFERENCES p. 398
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:

ED:
73. Zoom presentations are becoming a popular alternative to multimedia presentations because
of their interactivity and cinematic capabilities.
a. True
b. False
ANSWER: True
RATIONALE: Zoom presentations have become a popular alternative to the traditional
multimedia slide presentation because they are more cinematic and interactive.
Zoom presentations are 3D and convey ideas in a nonlinear manner. As a result,
speakers can zoom in and out of images to help the audience better understand
and remember content, details, and relationships.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 399
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
74. The most effective multimedia presentations tell a story, send a powerful message, and
_______.
a. rely heavily on text
b. use frequent bulleted lists
c. employ few graphics or images
d. use less text and more images
ANSWER: d
RATIONALE: Experts recommend creating slideshows that tell a story and send a powerful
message with much less text and more images. Using frequent bulleted lists will
bore your audience; avoid this problem by converting text to a chart or graph.
POINTS: 1

DIFFICULTY: Easy

:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
75. In the United States, use of the color green in multimedia presentations represents credibility,
tranquility, and trust.
a. True
b. False
ANSWER: False
RATIONALE: In the United States, blue represents credibility, tranquility, and trust; green
relates to growth, money, and stability.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 401
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:

ED:
76. Before you create a multimedia presentation, you must first analyze the speaking situation and
determine the purpose of your slideshow.
a. True
b. False
ANSWER: True
RATIONALE: You must first know your speaking situation and the purpose of your slideshow.
Analyzing these areas will help you make the best design choices for your
presentation.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 401
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
77. Roberto is preparing a PowerPoint multimedia presentation for a multicultural audience. One
of his primary considerations should be the background colors of his slides.
a. True
b. False
ANSWER: True
RATIONALE: Because the messages that colors convey can vary from culture to culture, colors
must be chosen carefully.
POINTS: 1
DIFFICULTY: Easy

:

PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
78. Speakers should adhere to the 6-x-6 rule for multimedia slides in all situations.
a. True
b. False
ANSWER: False
RATIONALE: Speakers may need to break the 6-x-6 rule, particularly when their users will be
viewing the presentation on their own with no speaker assistance.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 402
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:

79. To maintain audience interest in a multimedia presentation, add as many animation and sound
effects as possible.
a. True
b. False
ANSWER: False
RATIONALE: Using animation and sound effects only because they are available is not a good
idea. Special effects distract your audience, drawing attention away from your
points. Add special effects only if doing so helps convey your message and adds
interest to the content.
POINTS: 1
DIFFICULTY: Easy

:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
80. Providing a transition from one idea to the next is a valid reason to add a slide to your
multimedia presentation.
a. True
b. False
ANSWER: True
RATIONALE: Create a slide only if the slide (1) generates interest in what you are saying and
helps the audience follow your ideas, (2) highlights points you want your
audience to remember, (3) introduces or reviews your key points, (4) provides a
transition from one major point to the next, or (5) illustrates and simplifies
complex ideas.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 403
:

PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
81. You should never use a standard template that comes preinstalled in a multimedia presentation
software package.
a. True
b. False
ANSWER: False
RATIONALE: Novice and even advanced users often choose existing templates because they are
designed by professionals who know how to combine harmonious colors, borders,
bullet styles, and fonts for pleasing visual effects. However, overused templates
and clip art can weary viewers who have seen them repeatedly in presentations.
POINTS: 1
DIFFICULTY: Easy

:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:

82. Rely on the spell-check feature in PowerPoint to catch all spelling and grammar errors
appearing on your slides.
a. True
b. False
ANSWER: False
RATIONALE: Use the PowerPoint spell-check, but don't rely on it without careful proofing,
preferably from a printed copy of the slideshow. Nothing is as embarrassing as
projecting errors on a huge screen in front of your audience. Spell-check won't
catch everything.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 404
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
83. When preparing notecards to use during a presentation, you should limit yourself to single
words to avoid reading from the notes.
a. True
b. False
ANSWER: False
RATIONALE: Well-prepared notecards can increase your confidence as a presenter. They should
contain one or two complete sentences with subpoints listed underneath.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 407
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
84. One of the best ways to reduce stage fright is to know your subject thoroughly.
a. True
b. False
ANSWER: True
RATIONALE: One of the most effective strategies for reducing stage fright is knowing your
subject thoroughly. Therefore, research your topic diligently and prepare a careful
sentence outline. Speakers who attempt to "wing it" usually suffer the worst
butterflies and give the worst presentations.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 408
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
85. It is normal to experience some degree of stage fright when speaking before a group.
a. True
b. False

ANSWER: True
RATIONALE: Nearly everyone experiences some degree of stage fright when speaking
before a group.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 408
ES:
NATIONAL STANDAR United States - BUSPROG.ESBC.GULO.23.06.04 -
DS: DISC.ESBC.GULO.23.06.04
86. You should present your first sentence from memory to establish rapport with the audience
through eye contact.
a. True
b. False
ANSWER: True
RATIONALE: By memorizing your opening, you can immediately establish rapport with the
audience through eye contact. You will also sound confident and knowledgeable.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 409
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:

87. You should only apologize during a presentation if you _______.
a. encounter technical problems
b. make an error during your
presentation
c. forgot what you were going to say
d. forgot someone’s name
ANSWER: a
RATIONALE: Usually, apologies are counterproductive. The only time apologies are acceptable
are if the issue is blatant, such as encountering a technical problem. Instead, focus
on your presentation.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 389
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
88. To hide your nervousness, stand behind a speaking lectern while delivering your entire
presentation.
a. True
b. False
ANSWER: False
RATIONALE: If you have a lectern, use it as a note holder, but don't lean on it or hide behind
it. Instead, move about casually and naturally.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 410
QUESTION TYP True / False
E:

HAS VARIABLES False
:
ECTIVES:
DATE CREATED 1/11/2022 2:15 PM
:
D:
89. You should discuss and interpret each visual aid for an audience.
a. True
b. False
ANSWER: True
RATIONALE: Don't allow an audience to come to its own conclusion about the meaning of a
visual aid. Instead, discuss and interpret each visual so that you can guide the
audience in understanding and retaining the idea being communicated through the
visual aid.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 410
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
90. Greeting individual members of the audience before your presentation begins is an effective
way to convey friendliness and confidence.
a. True

b. False
ANSWER: True
RATIONALE: Greeting individual members of the audience before the presentation begins
can convey your own enjoyment and confidence.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 409
QUESTION TYP True / False
E:
HAS VARIABLES False
:
ECTIVES:
DATE CREATED 1/11/2022 2:15 PM
:
D:
91. A web-based presentation, lecture, workshop, or seminar that is transmitted digitally with or
without video to train employees, interact with customers, and promote products is a _______.
a. webina
r
b. briefing
c. podcast
d. report
ANSWER: a
RATIONALE: A webinar is a web-based presentation, lecture, workshop, or seminar that is
transmitted digitally with or without video to train employees, interact with
customers, and promote products. Webinars, like briefings, reports, podcasts, and
virtual presentations, are one of the many presentation types that today's business
employees may encounter in their careers.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 389
:
PE:
HAS VARIABL False
ES:
JECTIVES:

D:
ED:
92. A prerecorded audio clip delivered over the Web, effective in launching products and
introducing and training employees, is a _______.
a. webina
r
b. podcast
c. briefing
d. report
ANSWER: b
RATIONALE: A podcast is an online prerecorded audio clip that can be useful for launching
products, introducing and training employees, and selling products and services.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 389
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
93. The introduction of a speech should capture the listeners' attention and get them involved,
preview the main points of the speech, and _______.
a. allow time for late comers to arrive
b. establish the speaker’s credibility
c. present a formal welcome

d. invite questions from the audience
ANSWER: b
RATIONALE: The introduction of a speech should capture the listeners' attention and get them
involved, preview the main points of the speech, and establish the speaker's
credibility.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 389
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
94. Which type of organizational method answers the questions who, what, when, where, why, and
how?
a. Chronological
b. Problem/solution
c. Journalistic
d. Importance
ANSWER: c
RATIONALE: The journalistic organizational pattern answers the six Ws: who, what,
when, where, why, and how.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 389
LEARNING OBJECT ESBC.GULO.23.12.02 - 12.02
IVES:

DATE CREATED: 3/10/2022 9:47 AM
95. Good speakers try to build audience rapport by using effective imagery, verbal signposts, and
_______.
a. positive nonverbal
messages
b. questions
c. statistics
d. quotations
ANSWER: a
RATIONALE: Good speakers are adept at building audience rapport or a bond with their
audience by providing effective imagery, supplying verbal signposts, and using
body language effectively.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 389
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
96. Verbal signposts help an audience recognize the organization and main points of an oral
message through language that signals previews, summaries, and _______.
a. questions
b. transitions
c. introduction
s
d. imagery

ANSWER: b
RATIONALE: Knowledgeable speakers help the audience recognize the organization and main
points in an oral message with verbal signposts such as previews, summaries, and
transitions. Such signposts keep listeners on track.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 389
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:
97. A comparison of two things or ideas using the words "like" or "as," such as Turning the
course of this economic downturn has been like stopping an avalanche; it's possible, but very,
very difficult, is a(n) _______.
a. analogy
b. metaphor
c. simile
d. compariso
n
ANSWER: c
RATIONALE: A simile is a comparison of two things or ideas using the words "like" or "as." It
can be effective in both explaining and drawing conclusions.
POINTS: 1
REFERENCES p. 389
:
PE:
HAS VARIABL False
ES:

JECTIVES:
D:
ED:
98. Presentations that allow a speaker to focus on images in nonlinear, 3D quality to help the
audience better understand and remember content, details, and relationships are known as
_______.
a. PowerPoint presentations
b. Keynote slide presentations
c. briefings
d. zoom presentations
ANSWER: d
RATIONALE: Zoom presentations allow a speaker to focus on images in nonlinear, 3D quality
to help the audience better understand and remember content, details, and
relationships. Such presentations avoid the linear display of ideas that is typical in
many PowerPoint presentations. As a result, zoom presentations are more
cinematic and interactive.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 389
:
PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:

99. Steps for creating a powerful multimedia presentation are to start with the text, select
background and fonts, choose images, create graphics, add special effects, and _______.
a. create hyperlinks
b. look for clipart images
c. look for a video to introduce the topic
d. make a recording of your
presentation
ANSWER: a
RATIONALE: Creating hyperlinks that connect to videos, spreadsheets, or websites can make
your presentation more interactive and intriguing.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 389
E:
HAS VARIABLES False
:
ECTIVES:
DATE CREATED 3/10/2022 9:59 AM
:
D:
100. An extemporaneous delivery method is recommended when you are _______.

a. using multimedia to present your information
b. very nervous
c. delivering an impromptu speech
d. presenting your information without
multimedia
ANSWER: a
RATIONALE: The best plan for delivering convincing business presentations is extemporaneous
delivery, especially when you are structuring your talk with a multimedia
presentation. An extemporaneous delivery involves speaking freely, generally
without notes, after preparing and rehearsing.
POINTS: 1
DIFFICULTY: Easy
REFERENCES p. 389
:

PE:
HAS VARIABL False
ES:
JECTIVES:
D:
ED:

Chapter 12 Business Presentations

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Chapter 12 Business Presentations

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Chapter 12 Business Presentations

1. Which of the following statements about public speaking is correct?

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3. Business presentations _______.

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5. The most important part of preparing for an oral presentation is _______.

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17. The body of a short, 20-minute presentation should focus on _______.

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REFERENCES pp. 394-395

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REFERENCES pp. 394-395

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REFERENCES pp. 395-396

QUESTION TYP Multiple Choice

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23. Speakers build audience rapport by _______.

c. incorporating imagery, supplying verbal signposts, and using body language

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b. dress at least as well as the likely best-dressed person in the audience

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REFERENCES pp. 396-398

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REFERENCES pp. 398-400

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REFERENCES pp. 398-399

35. Zoom presentations _______.

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c. Effective multimedia presentations use light text on a light background.

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40. Which of the following statements about special effects is correct?

d.Every slide should have an animation or sound effect.

REFERENCES pp. 402-403

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HAS VARIABLES: False

42. Extemporaneous delivery refers to _______.

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LEARNING OBJE ESBC.GULO.23.12.05 - 12.05

DATE MODIFIED 3/10/2022 10:15 AM

QUESTION TY Multiple Choice

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REFERENCES pp. 409-410

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REFERENCES pp. 410-411

51. Glossophobia refers to a fear of _______.

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