Artificial

Intelligence(AI)
In Recruitment
 Introduction
Artificial Intelligence (AI) machines that

mimic the human intellectual function

Starting to gain popularity in the

recruitment sector

02 NEXT

Ling Chui Hong 1903347

Content
How do we define AI in recruiting?
Importance of effective recruitment
Challenges of conventional recruitment
Examples of benefits that AI in recruitment
can bring

Tan Ruey Chei 1903011

 CASE DEVELOPMENT

Stanford Health
Care's Chatbot

Esther Ching Qian Han 1903277

Stanford Health Care's Chatbot
Implemented in the year 2020, upgraded with customer relationship
management (CRM) a year later
Time-saving for the recruiter for answering frequently asked questions
(FAQs)
Can have a personal follow-up for inquiries if necessary
Chatbot have the candidate a more pleasant experience when applying
for jobs online
Candidate with doubts when applying for a position may also get helps
from the chatbot for recommending the best suited positions

Esther Ching Qian Han 1903277

Advantages of AI in recruitment
01 More adept at predicting the best fit positions for a candidate

02 Save cost and time

Disadvantages of AI in recruitment
01 May produce poor and erroneous data quality and can increase risk

02 Costly for developing the programme and during implementation

Ling Chui Hong 1903347
Challenges of AI in recruitment
01 Privacy of candidates would be a concerned

02 Bias against applicants may happen

Opportunities of AI in recruitment
01 Responding to unsuccessful candidates

02 Scheduling interview for candidates

Esther Ching Qian Han 1903277
 AI IN HIRING

Recommendation

09
1. Adding Voice Recognition Features in Hiring

searches and evaluate for spoken words and phrases that match
the abilities

assist increase the fairness and accuracy of candidate

assessments while also increasing the candidate experience

provide a friendlier website for disabilities

Mark Ng Jun Qi 2102169
 AON COMPANY

Reduced the duration of HR managers to

reply individuals inquiries

Simplified the process while ensuring the

completeness of applications form

Mark Ng Jun Qi 2102169

 Sentimental
Analysis

02 Extract and classified opinions from unstructured

review texts
#position #vacancies #medical #nurse #doctors

03 Handover to relevant departments during

complex questions encountered

Mark Ng Jun Qi 2102169

 01

Recommendation 2
Using AI to provide applicant feedback
Research has found that AI can score
personality traits based on online
interviews.
Using these scores, the AI can be used to
provide feedback to the applicant.

Tan Ruey Chei 1903011

 Conclusion
Pros Cons

Cost Efficiency
Privacy

Reduce bias
Ethical
consideration
Fairness