MUTHUVINAYAGAM KUMAR

BE, MBA, PGDCA, PMI,PRIMAVERA, Currently With SME/SOS Banks(Core

Banking T24 Implementation, Cambodia)
Proficient in running successful method-oriented Service Delivery & taking initiatives for
business excellence through process improvement; Versatile, high-energy technocrat with
the merit of executing prestigious IT projects of large magnitude within strict time schedules
Targeting C-level assignments in Program & Project/Product Management, Global Service
Deli e Management as IT Head
m.p.kumar1@gmail.com Current Location: Cambodia/Chennai, Ph:+ 919444121160(WUP No)

Key Skills Profile Summary

Program & Project Management
Service Delivery Management
Global Operations Management
Stakeholder & Vendor Management
Risk & Change Management
Customer Relationship Management
Budgeting & Cost Management
SLA & Resource Management
Team Building & Leadership
Quality Management
Contract & Negotiation Management
Application Support & Maintenance
Achievement-driven and High Performer with a strong record of
contributions in streamlining IT Project & Programme Management
Functions and Service Delivery Management, invigorating businesses and
improving systems & procedures in Banking, IT, Retail, Wholesale, BFSI &
Core Banking industry
Visionary Techno-Managerial IT/ Delivery Head with 15 years of
experience in planning, designing, developing & implementing IT solutions;
expertise in the areas of Global Delivery Management, Program Management,
Client Engagement, IT Operations and Customer Service
Having working exposure in several locations globally such as USA, Australia,
Philippines, Thailand, Canada, Singapore & GCC
Experience of working on several Banking Software Solutions like E-Channels –
Finacle e-Banking, Mobile Banking, ATM, CDM, IVR, SMS Banking, Kiosk; Core
Banking –TemenosT24, Intellect; Payment Systems - Credit Cards, Debit Cards,
ACH, RTGS, SWIFT; Data Warehouse, ETL, ODI, BI Solution, OBIEE & Exylatics
Skilled in implementing CMM Level 5 including PRIMAVERA based on PRINCE 2
Standard and defining & implementing process for CMMi
High-quality customer experience, elevating customer satisfaction, while
adhering to the SLAs and work processes, with effective resolution of
escalations within turnaround time
Proven success in leading end-to-end service delivery management and
ensuring effective management of various resources to client requirements;
capabilities in optimizing / process performance and efficiencies
A strategist/implementer with recognized proficiency in spearheading business
to accomplish corporate plans and goals successfully

Soft Skills Education

Communicator
Innovator PGDCA (Computer Science) from LBS Science & Technology in 1992
Thinker BE from Madurai Kamaraj University in 1989
Collaborative
Intuitive
Team Player

PMI – Certified Project Management Professional, USA

Trainings & IBM Senior Project Management Certifications
Certifications Certified PRIMAVERA
P 106- Advanced Topics of Primavera Project Planner for the enterprise, CMCS-FZ-LLC
P 102- Planning and Controlling with Primavera Project planner for the enterprise,
CMCS-FZ-LLC
Clarity Tool conducted by Amex, USA
Actuate Software Training at Megasys Software, USA
CA7, CA11 Training at FDMS, USA
Mainframe Training at ER&DC, Trivandrum, India
RTC Tool, Temenos
 Work Experience
Aspire Systems
Since Jan ‘2019 SME/SOS Bank, Cambodia (Core Banking T24)
Delivery Head T24 Core Banking
Client : SME Bank, SOS Bank(Location : Cambodia)

Implementation of T24 Core banking Lending ,Retail, Arrangement Architecture

[Loans & Deposits] ,Model Bank

Aug ‘2018 till Dec 2018

CHID/MCB/MOB Bank, Myanmar (Core Banking T24)
CES Bank, Philippines’
Project Manager (Technical)

Key Result Areas:

Implementation of T24 Core banking Retail, Arrangement Architecture [Loans &

March’2018 till Aug’2018
Deposits] ,Model Bank
Undertaking end-to-end responsibility including various Vendors across Myanmar
the Globe and adopting best project management practices
Monitoring Multiple Projects like Data Migration, Document Migration
Facilitating service delivery, SLA definition & contract management, requirement
prioritization & creating delivery roadmaps

AMLAK International, Saudi Arabia (Core Banking T24)

Delivery Manager (Technical)
Key Result Areas:

Implementation of Retail, Corporate(Customer/LOS),Islamic Banking, Marketing,

Customer 360 , Arrangement Architecture [Loans & Deposits] ,FCM and various
related Products
Undertaking end-to-end responsibility including various Vendors across the Globe
and adopting best project management practices
Monitoring Multiple Projects like Data Migration, Document Migration(EFS to
FileNet)
Facilitating service delivery, SLA definition & contract management, requirement
prioritization & creating delivery roadmaps
Apr’16 – June’17 iNTELLECT as Project Manager ( Africa Region)-Core Banking
Key Result Areas:
Monitoring multiple products under Intellect Core Banking and attaining strategic
business & other organizational objectives
Creating & executing integrated Program plans; undertaking end-to-end
responsibility of a creating a robust Program management plan and adopting best
project management practices
Monitoring functions like bid response, involving estimation and project techno-
commercial proposal strategy
Completing projects with competent cross-functional skills and ensuring on time
deliverables within pre-set cost and durability parameters
Appraising the prevalent production systems/ processes, identifying loopholes if any
and executing measures for alleviating them and documenting the same
Leading strategic initiatives, facilitating service delivery, SLA definition & contract
management, requirement prioritization & creating delivery roadmaps
Supervising functions related to resource management, analysis of profitability
index for a program, effort estimation and effort prediction for monthly projections
to senior management
Planning & managing program scope, schedule, risk management, budget for
delivering against tactical and strategic data network goals and objectives

Previous Experience
May’12 –Apr’16 Tech Mahindra, Qatar, Thailand, as Program Manager – Banking/Core
Banking & DW

Highlights:
Implemented T24 Core Banking at QIB, Qatar
Successfully published white paper for Program Management for Banking Vertical
Conducted PMO /PMP workshop for Middle/Senior Level Management

Apr’11 –Feb’12 Temenos, India / Canada as Senior Project Manager –

T24-Core Banking(Private Wealth Migration)

Highlight:
Successfully managed Core Banking Project with various products like Retail, RFO,
BI, Corporate, Payments, Securities, SOA and PW(Private Wealth)

Jan’07 – Mar’11 IBM, Australia, Philippines, USA as Senior Project Manager-Banking

Growth Path:
Jan’07-Dec’08: Sr. Test Manager, worked with IBM Philippines, monitored Deutsche Bank
Account & worked with IBM Australia also managed Commonwealth Bank Account
Jan’09-Mar’11: Sr. Project Manager (Head of Delivery) for IBM USA & Amex Account

Highlights:
Successfully established CoE for testing competency
Spearheaded recruitment for laterals and fresh graduates
Jan’05 – Dec’06 Bank Muscat, Oman as Group Project Manager - T24-Core Banking

Highlight:
Successfully implemented PRIMAVERA and T24-Core Banking

Sep’02 – Jan’05 Verizon, USA / India as Technical Manager – Projects

Highlight:
Supported in migrating Verizon US projects to Verizon India

Jun’97-Sep’02 Silverline Technologies, USA / Chennai as Manager / SSA in Banking Sector

Minor BI/DW, Thailand

Overseas Qatar Islamic Bank, Qatar
Experience Temenos, Canada
American Express, USA
GE Healthcare, USA
Deutsche Bank, Philippines
Commonwealth Bank, Australia
Bank Muscat, Oman
NYNEX (CUBIS Project), USA
Verizon, USA
FDMS (First Data Merchant Service, Maryland – MAI Project), USA
HFB, CBKL, EXIM (Tanzania, Uganda)
AMLAK Investment Bank(Saudi Arabia)
CHID/MOB/MCB Banks, Myanmar

Technical Skills
Mainframe: DB2/CICS, CA7, CA11 Tomcat Server, JBoss Server
ETL, ODI, OBIEE, Exylatics and BI Reporting Tools
Languages: COBOL,C, C++, Jbase Basic, InfoBasic
Databases: DB2, Oracle, Universe, jBase
Project Management Tool: PRIMAVERA, RPM/Clarity/MS Project
Agile/Scrum Master
BI Reporting Tool (Oracle, OBIEE, Exylatics)

Date of Birth: 31st May 1965

Personal Details Languages Known: English, Hindi, Malayalam and Tamil