ALLISON TOURIGNY

EXPERIENCE:
NORTHWEST CARDIO DIAGNOSTICS FEBRUARY 2024 – PRESENT
CLINICAL ADMINISTRATOR
 Working in a very busy ultrasound clinic specializing in echocardiograms, carotid ultrasound and
research providing supportive timely patient care for the diagnosis and follow up of cardiovascular
disease.
 As a Clinical Administrator the tasks include but are not limited to accommodating urgent cases on a
day-to-day basis, responding to the patient’s needs and the referring physician’s request.
 Scheduling patients, confirming appointments, proofing final reports before sending, billing, rooming
patients and keeping the patient flow moving, preparing rooms for the techs, performing 12-lead
Electrocardiograms, data entry, correspondence with referring clinics and patients, order entry, ability to
multitask and work independently and as a team.

SHELDON M. CHUMIR HEALTH CENTRE JULY 2023 – PRESENT

ADMIN III
 In the Diagnostic Imaging Department, duties include patient appointment scheduling, greeting patients,
documentation, order entry, telephone coverage.
 Assisting with the technical staff when required. Working closely with other areas, including Urgent Care.
 Maintaining a professional image during stressful situations with empathy and remaining calm,
courteous, sensitive, and tactful always.
 Ability to work independently. Skilled at paying close attention to detail.
 Ability to maintain strict confidentiality.
 Able to prioritize work and cope with frequent interruptions.
 Troubleshooting as needed.
 Being flexible to work all shifts based on operational needs.

CANADA DIAGNOSTICS CENTRE MARCH 2023 – AUGUST 2023

MEDICAL OFFICE ASSISTANT
 Point of contact at several different locations for a busy multimodality diagnostic provider.
 Duties include scheduling and confirming medical appointments, receiving, and communicating
messages for medical staff and patients.
 Enter and format electronically based medical reports and correspondence.
 Process payments for e-medicals and private pay patients.
 Interview patients to complete forms, documents, and case histories.
 Initiate and maintain confidential medical files and records. Determine and establish office procedures
and routines. Use of Office 365, MS Teams, Excel, Netcare, RIS, Medivie to confirm, scan, upload, and
complete patient files.

MEDICAL TRANSCRIPTIONIST OCTOBER 2015 – JANUARY 2023

UNIVERSITY OF CALGARY
 Provides top quality multi-disciplinary transcription service to faculty members, residents, fellow and
clinical clerks in the Cumming School of Medicine.
 Thrives in a high-volume environment where turnaround times are critical, and productivity and
accuracy standards must be met and maintained while productivity levels are measured daily.
 Attention to detail and excellent grammar, medical terminology, editing and proof-reading skills.
 Keeps up to date with ongoing changes in the department relative to processes and procedures and
develop and maintain good working relationships with fellow employees and support personnel.
EDUCATION:
COURT TRANSCRIPTION – ONTARIO COLLEGE OF BUSINESS AND TECHNOLOGY - 2022
 Develop knowledge and skills to produce accurate transcripts by applying rules of grammar and
punctuation to the spoken word of pre-recorded proceedings using machine shorthand and computer-
aided transcription software. Also trained in opportunities to produce transcripts and verbatim captions
in support of disciplinary proceedings, arbitration hearings, 9-1-1 calls, interviews, investigations,
shareholders’ and other meetings, and pre-recorded television and Internet videos.

MOA/UNIT CLERK - ACADEMY OF LEARNING, HONOURS GRADUATE - 2014

 Extensive medical administration knowledge, which included medical terminology, anatomy and
physiology, pharmacology, hospital and medical office administrative, clinical procedures, with a focus
on training as a Unit Clerk to prepare for running hospital and outpatient wards. Computer and office
skills, including current software programs such as Outlook, Excel, Access, and Word, keyboarding skills,
general office management, accounting, personal and professional development.

MEDICAL TRANSCRIPTION - CANSCRIBE CAREER COLLEGE, HONOURS GRADUATE - 2012

 Comprehensive 950 hour online Medical Transcription Course, utilizing the Career Step curriculum which
included keyboard kinetics, grammar & style, proofreading, editing, medical terminology, human
anatomy, disease processes, pharmacology, abbreviations medical specialties and transcription of over
1000 repots of various types (including history and physical, clinic notes, acute care, discharge
summaries, operative notes, and radiology reports).

SKILLS:
 Well organized, efficient, reliable, and committed
 Strong knowledge of medical terminology.
 Excellent research skills.
 Ability to meet deadlines
 Willingness to learn
 Excellent communication skills.