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Textbook Lean Engineering For Global Development Anabela Carvalho Alves Ebook All Chapter PDF
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Anabela Carvalho Alves ·
Franz-Josef Kahlen · Shannon Flumerfelt ·
Anna Bella Siriban-Manalang Editors
Lean
Engineering
for Global
Development
Lean Engineering for Global Development
Anabela Carvalho Alves•
123
Editors
Anabela Carvalho Alves Franz-Josef Kahlen
ALGORITMI R&D Center, Department of Kahlen Global Professional Solutions
Production and Systems Gronau, Germany
University of Minho, Campus of Azurém
Guimaraes, Portugal Anna Bella Siriban-Manalang
Resources, Environment and Economics
Shannon Flumerfelt Center for Studies
Oakland University Makati City, Philippines
Rochester, MI, USA
This Springer imprint is published by the registered company Springer Nature Switzerland AG
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Preface
v
vi Preface
needed, implying more activities than needed, being the cause of all other wastes
(more transports, more motion, more stocks, overprocessing). Furthermore, more
employees stress push them to unwanted muri and mura, overburden and vari-
ability. Consequently, main key idea in TPS is “doing more with less” (Krafcik
1988; Womack et al. 1990).
Aligned with this idea, is the “creating more value with less impact” of
eco-efficient systems. This concept was first published by Stephan Schmidheiny
from Business Council of Sustainable Development (BCSD) in 1992 (Brundtland
1987). It was defined as “delivery of competitively priced goods and services that
satisfy human needs and bring quality of life, while progressively reducing eco-
logical impacts and resource intensity throughout the life cycle, to a level at least in
line with the earths estimated carrying capacity” (WBCSD 1996, p. 4). When
effectively achieved, an eco-efficient system will allow to attain the business goal of
sustainable development (Brundtland 1987, p. 51), a concept that in the 60s has
been used in a more or less interchangeable way with sustainability (Alves and
Colombo 2017).
Sustainability is the word of the moment and a Google search allow to
obtain 705,000,000 results in just 0.52 s. Sustainability integrates the Economic,
Environmental, and Social Responsibility dimensions that must be balanced in
order to have the sustainable development. The need to balance economy, ecology,
and equity, also called “Triple Bottom Line” (TBL), or “3P” (Profit, Planet, and
People) is fundamental to obtain sustainable development and reach the final goal
of sustainability.
To provide a common and global agenda to achieve sustainable development,
the United Nations Development Programme set 17 global goals: (1) No Poverty;
(2) Zero Hunger; (3) Good Health and Well-being; (4) Quality Education;
(5) Gender Equality; (6) Clean Water and Sanitation; (7) Affordable and Clean
Energy; (8) Decent Work and Economic Growth; (9) Industry, Innovation, and
Infrastructure; (10) Reduced Inequality; (11) Sustainable Cities and Communities;
(12) Responsible Consumption and Production; (13) Climate Action; (14) Life
Below Water; (15) Life on Land; (16) Peace and Justice Strong Institutions and
(17) Partnerships to Achieve the Goal (United Nations Development Programme
2015).
Successive Industrial Revolutions have been providing society with all they
need, achieving some of the sustainable goals, at least, to a part of the world, by
reducing poverty and hunger. Nevertheless, these same Industrial Revolutions
retrieve more from the planet than it has, and its resources are exhausted and
polluted. Life becomes unsustainable in too many parts of the world, due to climate
changes, environmental degradation, and due to human hand (e.g., wars, conflicts,
and overconsumption). Inequalities, of all kinds, were never so present and visible.
People from the developed world is accustomed to have more than they need and to
think sources are not exhaustible. To achieve SDG, first of all this way of thinking
must change in producers and consumers minds.
The editors of this volume believe that Lean Thinking principles applied in
companies, organizations (profit or nonprofit), schools, public administration will
Preface vii
References
Bhamu, J., & Sangwan, K. S. (2014). Lean manufacturing: Literature review and research issues.
International Journal of Operations & Production Management, 34(7), 876–940.
Brundtland, G. H. (1987). Our common future. Oxford paperbacks. World Commission on
Environment and Development. http://doi.org/10.2307/633499.
Colombo, C. R., Caires, S., & Alves, A. C. (2017). In N. Prelo (Ed.), Universidade Cidadã:
Entendendo e Construindo Conceitos rumo a um Novo Paradigma de Responsabilidade Social
Universitária. Porto, PT.
Flumerfelt, S., Kahlen, F.-J., Alves, A. C., & Siriban-Manalang, A. B. (2015). Lean engineering
education: Driving content and competency mastery. ASME Press.
Jasti, N. V. K., & Kodali, R. (2015). Lean production: Literature review and trends. International
Journal of Production Research, 53(3), 867–885. http://doi.org/10.1080/00207543.2014.
937508.
Kagermann, H., Wahlster, W., & Helbig, J. (2013). Recommendations for implementing the
strategic initiative INDUSTRIE 4.0. München.
Krafcik, J. F. (1988). Triumph of the lean production system. Sloan Management Review, 30(1),
41–52.
Monden, Y. (1998). Toyota production system: An integrated approach to just-in-time (3rd ed.).
Engineering and Management Press.
Negrão, L. L. L., Godinho Filho, M., & Marodin, G. (2016). Lean practices and their effect on
performance: A literature review. Production Planning & Control, 28(1), 1–24. http://doi.org/
10.1080/09537287.2016.1231853.
Ohno, T. (1988). Toyota production system: Beyond large-scale production. Portland:
Productivity Press.
Panizzolo, R., Garengo, P., Sharma, M. K., & Gore, A. (2012). Lean manufacturing in developing
countries: Evidence from Indian SMEs. Production Planning & Control: The Management of
Operations, 23(10–11), 769–788.
Pappas, E. (2012). A new system approach to sustainability: University responsibility for teaching
sustainability in contexts. Journal of Sustainability Education, 3.
Pappas, E., Pappas, J., & Sweeney, D. (2015). Walking the walk: Conceptual foundations of the
sustainable personality. Journal of Cleaner Production, 86. http://doi.org/10.1016/j.jclepro.
2014.08.077.
Rotmans, J. (2006). Tools for integrated sustainability assessment: A two-track approach. The
Integrated Assessment Journal, 6(4), 35–57. Retrieved from https://core.ac.uk/download/pdf/
18518367.pdf.
Samuel, D., Found, P., & Williams, J. S. (2015). How did the publication of the book The Machine
That Changed The World change management thinking? Exploring 25 years of lean literature.
35(10), 1386–1407. http://doi.org/10.1108/02683940010305270.
Shingo, S. (1981). Study of the Toyota production system from an industrial engineering
viewpoint.
Silva, C., Tantardini, M., Staudacher, A. P., & Salviano, K. (2010). Lean production implemen-
tation: A survey in Portugal and a comparison of results with Italian, UK and USA companies.
In R. Sousa, C. Portela, S. S. Pinto, H. Correia (Eds.), Proceedings of 17th International
Annual EurOMA Conference—Managing Operations in Service Economics, Universidade
Católica Portuguesa, 6–9 June, Porto, Portugal (pp. 1–10).
Stone, K. B. (2012). Four decades of lean: A systematic literature review. International Journal of
Lean Six Sigma, 3(2), 112–132. http://doi.org/10.1108/20401461211243702.
Touhidul Islam, A. S. M., Sorooshian, S., Rahamaddulla, S. R., & Mustafa, S. B. (2018).
Standardizing the concept of lean: A literature review. International Journal of Pure and
Applied Mathematics, 119(15), 2089–2094.
United Nations Development Programme. (2015). Transforming our world: The 2030 agenda for
sustainable development.
x Preface
WBCSD. (1996). Eco-efficiency and cleaner production: Charting the course to sustainability.
UNEP Environment Programme.
Womack, J., Jones, D. T., & Roos, D. (1990). The machine that changed the world: The story of
lean production. New York: Rawson Associates.
Wong, Y. C., Wong, K. Y., & Ali, A. (2009). A Study on lean manufacturing implementation in
the Malaysian electrical and electronics industry. European Journal of Scientific Research, 38
(4), 521–535.
Contents
xi
xii Contents
Abstract The purpose of this paper is to discuss the relevance of Lean Thinking
principles implementation around the world, both in industry and services, based on
the growing number of published case studies and surveys. A comprehensive review
has been conducted on case studies and surveys published between 1990 and 2018
describing Lean Production/Thinking implementations on different countries, classi-
fied by year of publication, country and type of company (discrete-industry/process-
industry/services) and intervention scope (product/sector). The main findings of this
study show that Lean Thinking is a real global (worldwide) and transversal approach
to improve organizations’ performance (all types of industries and services). How-
ever, several organizations are not yet fully aware of the Lean principles as they
do not apply the approach to an entire value stream (i.e. to products or families of
products) but only to parts of value streams (i.e. to sectors or areas of the company).
The review includes the identification of benefits related to environmental issues that
contribute to the sustainability of the organizations.
1 Introduction
school, internet and social networks have brought people the prospect of a better life
(both professionally and socially) and also the perception of the need for involvement
with society (as well as in terms of work environment).
In fact, the bureaucratic centralization inherent to the application of Taylorism
principles to production and services (e.g. hospitals, banking, insurance and large
shopping centers) is no longer appropriate and may even be considered obsolete.
This centralization involves a clear separation between responsibilities and task
execution, which are respectively assigned to management (e.g. decision makers
and controllers) and production (executors). This approach persists in the design and
structure of todays’ organizations, and is characterized by Graça (2002): (i) hierarchi-
cal chain of control (e.g. management, central control services, and controllers); (ii)
one-way communication (top to bottom); (iii) socio-spatial differentiation (graphi-
cally represented). Furthermore, the typical adoption of functional services assigned
to the organization of work (e.g. planning, organization of staff and methods, techni-
cal service and quality control), commonly designated as functional silos (or islands),
hinders the communication between departments thus compromising the exploitation
of possible synergies thereby undermining the performance of the organization.
Trying to overcome the aforementioned limitations, the Lean Thinking paradigm
Womack and Jones (1996) promotes a new management style, strongly based on
teams, involving cross-organizational levels that eliminate the functional silos. Lean
Thinking is regarded as a philosophy (Bhasin and Burcher 2006) that began at the
Toyota Company as Toyota Production System (TPS) (Monden 1998; Ohno 1988),
after World War II. The goal of TPS is to reduce costs and increase productivity
through waste elimination/reduction. Waste are all activities that do not create value
from the customer point of view. The TPS was named by John Krafcik (1988), a
co-worker of NUMMI (New United Motor Manufacturing, Inc.) and researcher from
Massachusetts Institute of Technology (Holweg 2007), as Lean Production because
in TPS all products were produced with less raw-materials, stocks, resources, human
effort, etc. than in mass production systems.
This system has become better known in 1990 due to the publication of the best-
seller The Machine that Changed the World (Womack et al. 1990) by the MIT
researchers, Womack, Jones and Roos. This book compared the American and
Japanese automotive industries and the results clearly showed that the latter had
much better performance than the first (e.g. in terms of productivity and quality).
The Japanese Toyota Motor Company achieved higher productivity with fewer
resources (less space, less inventory, less human effort, less product development
time, etc.). Thus, TPS was dubbed Lean Production as the key idea was “doing
more with less.” Moreover, the involvement of people, the practice of “doing it right
first time,” the use of human potential and the respect for people and their skills,
which is quite different than Taylor’s organizational culture, are fundamental to this
philosophy (Sugimori et al. 1977).
Much has been said about Lean Production, many times questioning its advan-
tages, but Lean is recognized as the management practice responsible for the
“returning of manufacturing” to the US organizations (Donofrio and Whitefoot
2015). Organizations like General Electric appliances, used Lean practices to reduce
Lean Thinking: A Transversal and Global Management Philosophy… 3
the time to assemble refrigerators from the US average of 9–10 h/unit to roughly
2 h/unit (Cowger 2016). According to this author, the implementation of Lean
practices was a key factor to achieve this inshore process.
The success of Lean implementations has been not limited to manufacturing
processes. The evolution of Lean implementations beyond the manufacturing
processes has shown that Lean can be applied to all the internal areas of the
organizations (regardless of the business area) (Alves et al. 2014b). Additionally, the
influence and spread of Lean through the academic and practitioner community over
the last 25 years is remarkable, as Samuel et al. (2015) demonstrated in their paper.
In spite of the many advantages of Lean reported by innumerous studies, there
are many inhibitors that hinder the implementation of Lean Thinking principles. The
motivation for this paper is to discover, in the literature, international and cross-
sectional case studies and surveys that show successful and/or unsuccessful Lean
implementations. The objective of the paper is to analyze these case studies and
surveys, to demonstrate that Lean could be applied anywhere in the world and in any
business sector. Also, these implementations bring many benefits to organizations
that ultimately conduce to a better practices for the environment.
This paper is organized in six sections. This first section introduces the paper’s
motivation and objectives. Section 2 presents a brief literature review and the Sect. 3
describes the research methodology. The findings are presented on Sect. 4 and the
corresponding analysis and discussion are included in the Sect. 5. Finally, on Sect. 6,
the conclusions are outlined.
2 Literature Review
According to, Womack and Jones (1996) the Lean Thinking principles emerged as a
need requested by organizations who have read the book The Machine that Changed
the World. These authors defined five principles to guide the organizations through
a Lean implementation journey: (1) Identify Value; (2) Map the Value Stream; (3)
Create Flow; (4) Establish Pull Production; and (5) Seek Perfection.
Womack and Jones (1996) defined value stream as “the set of all the specific
actions required to bring a specific product (whether a good, a service, or, increas-
ingly, a combination of the two) through the three critical management tasks of any
business: the problem-solving task running from concept through detailed design and
engineering to production launch, the information management task running from
order-taking through detailed scheduling to delivery, and the physical transforma-
tion task proceeding from raw materials to a finished product in the hands of the
customer”.
By following the above mentioned principles, organizations can achieve a Lean
Thinking state. Womack and Jones (1996) stated that Lean Thinking promotes a
culture of continuous improvement, engaging everyone in the process.
Many authors have argued about Lean definitions. For instance, in the UK Lean
Aerospace Initiative survey of 2002, Lean Thinking was defined as a dynamic,
4 P. Amaro et al.
changes and the process improvement interventions; (2) the focus centered on the
“how-to-do” lean principles, and, critiques instead of dialog; and (3) the disregarding
of the ‘human’ factor.
Bhamu and Sangwan (2014) analyzed 209 research papers and identified
various Lean definitions with different objectives and scopes. From each paper,
these authors gathered data on: research contribution, research methodology adopted,
tools/techniques/methodologies applied, industry type, authors’ profile, country of
research and year of publication. One of their main findings was the lack of a standard
process/framework for Lean Management (LM) implementation.
The extensive literature review from Jasti and Kodali (2015) encompassed a total
of 546 papers and refers aspects such as implementation status and performance
measurement of various existing frameworks/models. Additionally, these authors
discussed the trends in Lean research, pointing out the need to: (1) apply the lean
principles in the product development area and also at the enterprise level areas; (2)
more interregional research collaborations; (3) lean elements as a group instead of
individual elements (an integrated system); (4) avoid all the seven lean wastes in an
integrated way; and (5) test and validate the proposed frameworks/models. The seven
wastes as classified by Ohno (1988) are: (1) transports; (2) inventory; (3) motion;
(4) waiting; (5) overproduction; (6) over processing; (7) defects.
Samuel et al. (2015) focused their literature review in the papers published around
the book The Machine that Changed the World to demonstrate how Lean research,
application and thinking has evolved over 25 years, from its origins in the Japanese
auto-manufacturing industry to a holistic value system that is applicable to all busi-
ness sectors, both private and public.
Other literature reviews were more focused in exploring Lean relationships and
synergies with other important topics/disciplines such as Supply Chain and Sustain-
ability (Martínez-Jurado and Moyano-Fuentes 2014); Lean and Ergonomics (Arezes
et al. 2015), among others. This showed the multidisciplinary of Lean that empha-
sis its role as an important paradigm and an holistic approach being transversal to
different disciplines, as Alves et al. (2014b) and Alves et al. (2017) presented and
discussed. Additionally, this was also evident in the literature reviews focused in the
Lean Thinking applied in areas such as: Services (Leite and Vieira 2015); Construc-
tion (Alves et al. 2012); Healthcare (Mazzocato et al. 2010); Education (Fliedner
and Mathieson 2009; Alves et al. 2017; Flumerfelt et al. 2016), among others.
Particularly important, is the link between Lean Production and sustainable devel-
opment, which has been called Lean-Green (Rothenberg et al. 2001; Moreira et al.
2010; Abreu et al. 2016; Alves et al. 2016; Abreu et al. 2017). Such authors advo-
cate that the reduction of the seven wastes referred above will conduce organiza-
tions to reduce the environmental wastes defined in 2007 by the US Environmental
Protection Agency (U.S.-EPA 2007) as the consumption of materials, water, energy
and emissions of pollutants (for water, soil and air). The reduction of the seven wastes
will lead, directly or indirectly, to better environmental practices, where material and
resource requirements are reduced, taking less out of the planet that belongs to every-
one (Moreira et al. 2010).
6 P. Amaro et al.
3 Research Methodology
This section presents the results of the literature review of the selected case studies
and surveys. The analysis was developed to achieve this paper’s objectives being
thus aligned with the research questions previously referred.
Table 1 presents the results of the literature review, organized by chronological order
of the references.
Lean Thinking: A Transversal and Global Management Philosophy… 7
Table 1 (continued)
References Country Industry/service Product/sector Case
study/survey
Nordin et al. (2010) Malaysian Automotive Various Survey
industry
Waldhausen et al. USA Healthcare Ambulatory Case study
(2010) pediatric
surgery
Yamamoto and Sweden Precision Various Multiple case
Bellgran (2010) casting goods studies
Electrical
products
Carvalho et al. (2011) Portugal Metal Frames Case study
structures
Hodge et al. (2011) USA Textile Various Multiple case
studies
Pool et al. (2011) Netherlands Semi-process Coffee Case study
Romero and Martín Spain Aeronautics A key Case study
(2011) component of
the final
product
Staats and Upton India IT Services Custom Case study
(2011) software
Staats et al. (2011) India Software Various Case study
services
Veža et al. (2011) Croatia Beverage Bottler Case study
Vinodh et al. (2011) India Automotive Valve Case study
valves assembly unit
Bortolotti and Romano Italy Banking Bank counters, Case study
(2012) services back office and
private credit
offices
Bryde and Germany Construction Refurbishment Case study
Schulmeister (2012) projects
Chowdary and George Trinidad and Pharmaceutical Creams and Case study
(2012) Tobago ointments P1
line
Jiménez et al. (2012) Spain Winery Various Case study
Aguado et al. (2013) Spain Forming tube Environmental Case study
company innovation
Faulkner (2013) USA Healthcare Postpartum Case study
hemorrhage
Lešková (2013) Romania Production Modular Case study
assembly
systems
(continued)
Lean Thinking: A Transversal and Global Management Philosophy… 9
Table 1 (continued)
References Country Industry/service Product/sector Case
study/survey
Lyons et al. (2013) UK Process Various Multi-methods
industry including a
survey
Moori et al. (2013) Brazil Various N/A Survey
Netland (2013) Norway & Various Various Multiple case
USA studies
Overboom et al. (2013) UK Logistics Refurbishment Case study
operations of a municipal
building
Rahman and Karim Australia Tile Manufacturing Case study
(2013) manufacturing process
Ribeiro et al. (2013) Portugal Wood furniture Paint line Case study
Sobral et al. (2013) Brazil Automotive Automotive Case study
vehicles
Stadnicka and Antosz Poland Various Various Multiple case
(2013) studies
Sterling and Boxall New Zealand Fast-moving Employee Case study
(2013) consumer learning and
goods job quality
manufacturing
Tanco et al. (2013) Uruguay Seasonal food Nougat Case study
production
process
Warner et al. (2013) USA Healthcare Vascular Case study
surgery
operating
Yu et al. (2013) USA Construction Modular and Case study
manufactured
buildings
Aqlan and Mustafa Ali USA Chemical Manufacturing Case study
(2014) industry
Barbosa et al. (2014) Brazil Aerospace Manufacturing Case study
industry processes
Castillo et al. (2014) Chile Underground Various Case study
mining
Costa et al. (2014) Portugal Metal- Final assembly Case study
mechanic of the elevators
doors
Keitany and Kenya Flour industry Various Case study
Riwo-Abudho (2014)
Kumar and Kumar India Automotive Truck body Case study
(2014) industry assembly line
(continued)
10 P. Amaro et al.
Table 1 (continued)
References Country Industry/service Product/sector Case
study/survey
Powell et al. (2014) Norway, USA ETO Various Case study
& Italy manufacturers:
Construction
technology &
high-tech
products
Resende et al. (2014) Portugal Plastic Various Case study
Sundar et al. (2014) India Various Various Survey
Alves et al. (2015) Portugal Various Various Multiple case
studies
Benfield et al. (2015) USA Healthcare Renal Case study
replacement
therapy
Bevilacqua et al. Italy Automotive Information Case study
(2015) industry management
system
Chlebus et al. (2015) Poland Mining Area machines Case study
industry
Dora and Gellynck Belgium Medium-sized Ginger bread Case study
(2015) confectionary
Hicks et al. (2015) UK Healthcare Healthcare Case study
facilities
Lacerda et al. (2015) Portugal Original Thermoplastic Case study
equipment injection,
manufacturer assembly of
for the components
automotive and fabric
industry bonding
Lamm et al. (2015) USA Healthcare Chemotherapy Case study
Lu and Yang (2015) Taiwan Solar cell and Photovoltaic Case study
module module
manufacturing process
company
Pineda Dávila and Spain Healthcare Rehabilitation Case study
Tinoco González service
(2015)
Sutari (2015) India Wind turbine Manufacturing Case study
manufacturer area
Yang et al. (2015) Taiwan Fishing Fishing net Case study
manufacturing
system
Andrade et al. (2016) Brazil Automotive Automotive Case study
industry
(continued)
Lean Thinking: A Transversal and Global Management Philosophy… 11
Table 1 (continued)
References Country Industry/service Product/sector Case
study/survey
Badgujar et al. (2016) Indian Manufacturing Pump Case study
Ben Fredj-Ben Alaya Tunisian Autmotive Auto parts Case study
(2016) industry
Boscari et al. (2016) Italian Various Various Case study
Garza-Reyes et al. Mexico Logistics Road transport Case study
(2016) operations
Gutierrez-Gutierrez Spain Logistics Electronics Case study
et al. (2016) services company
Haddad et al. (2016) EUA Healthcare Medical care Case study
Kovvuri et al. (2016) Indian Construction Construction Case study
Kowang et al. (2016) Singapore Manufacturing Automotive Case study
Kumar and Kumar Indian Various Various Survey
(2016)
Lameijer et al. (2016) Netherlands Services Financial Case study
services
industry
Mahendran et al. Indian Industry Automobile Case study
(2016) valve
manufacturing
Manfredsson (2016) Sweden Textile Textile Case study
industry
Matos et al. (2016) Portugal Healthcare Hospital Case study
Nallusamy and Manufacturing Automotive Case study
Saravanan (2016) component
Netland (2016) Norway Global Various Survey
chemicals and
vehicle
manufacturer
Nowotarski et al. Poland Construction Office building Case study
(2016)
Pereira et al. (2016) Portugal Manufacturing Operations Case study
Salam and Khan Thailand Service Healthcare Case study
(2016)
Salgin et al. (2016) EUA Healthcare Construction Case study
and demolition
van Eeghen et al. EUA Healthcare Primary care Case study
(2016) practice
Vendramini et al. Brazil Service Public Case study
(2016)
(continued)
12 P. Amaro et al.
Table 1 (continued)
References Country Industry/service Product/sector Case
study/survey
Zahraee (2016) Iran Automotive Various Survey
manufacturing
Zhang et al. (2016) Singapore Logistics Various Survey
industry
Ahmad et al. (2017) Malaysia Service Automotive Survey
service centres
Ainul Azyan et al. Malaysia Industry Printing Case study
(2017)
Albliwi et al. (2017) Saudi Arabian Various Various Survey
Ben Ruben et al. Indian Industry Automotive Case study
(2017a, b) component
manufacturing
Bhutta et al. (2017) Pakistan Industry Various Survey
de Freitas and Costa Brasil Various Various Survey
(2017)
Dondofema et al. South African Various Various Survey
(2017)
Guerrero et al. (2017) EUA Industry Wood Case study
Furniture
Hama Kareem et al. Iraq Industry Iron and steel Case study
(2017)
Helleno et al. (2017) Brasil Industry Various Case study
Lal et al. (2017) Indian Healthcare Hospital Case study
Madsen et al. (2017) Norway Public sector Various Survey
Majava and Ojanperä Finland Manufacturing Paint and Case study
(2017) surface finish
products
Nallusamy and Adil Indian Manufacturing Automotive Case study
Ahamed (2017)
Ramakrishnan and Indian Industry Foundry Case study
Nallusamy (2017)
Ben Ruben et al. Indian Manufacturing Automotive Case study
(2017a, b) component
Seth et al. (2017) Indian Industry Power Case study
transformer
Silva Reyes and Salas Peru Industry Plastic films Case study
Castro (2017) for flexible
packaging
Singh et al. (2017) Indian Industry Scaffold Case study
making
industry
(continued)
Lean Thinking: A Transversal and Global Management Philosophy… 13
Table 1 (continued)
References Country Industry/service Product/sector Case
study/survey
Supriyanto and Indonesia Industry Gas stove Case study
Maftuhah (2017)
Villarreal et al. (2017) Mexico Rewery Road transport Case study
organisation operations
Antony et al. (2018a) UK Education Various Case study
Antony et al. (2018b) Scotland Public sector Policing Case study
services
Baptista et al. (2018) Portugal Industry Machine tool Case study
Belhadi et al. (2018) Morocco Industry Pumps Case study
Dhiravidamani et al. Indian Industry Foundry Case study
(2018) division of an
auto parts
manufacturing
Gijo et al. (2018) Indian Industry Auto ancillary Case study
conglomerate
Jassim (2018) Iraq Public sector Hussein Case study
Educational
Hospital
Kurdve (2018) Sweden Industry Modular Case study
buildings
Lorente Leyva et al. Equador Industry Metalworking Case study
(2018) company
(rolling doors)
Narayanamurthy et al. Various Healthcare Various Case study
(2018)
Oey and Nofrimurti Indonesia Consumer Warehouse Case study
(2018) goods
Saravanan et al. (2018) Africa Industry Pre-assembly Case study
line of gearbox
manufacturing
Shortell et al. (2018) United States Service Healthcare Survey
Vairagde and Hans Indian Industry Improve Case study
(2018) manpower
utilization
14 P. Amaro et al.
The research was based only on case studies and surveys found in indexed journals
and conferences. As can be seen, the number of publications is much larger for case
studies than for surveys (Fig. 1). Case studies highlight detailed contextual analysis
of a limited number of events or circumstances and their associations.
Clearly, the researchers were much more interested on case studies (more than 3/4
of the analysed papers) than in surveys. Surveys are most popular to use in collecting
a large amount of data from a sizeable population in a highly economical manner.
The number of case studies and surveys about Lean implementations has increased
over the last 25 years. This is an expected result as the Lean paradigm has attracted
much attention after the publication of the book The Machine that Changed the
World, corroborating thus the findings of Samuel et al. (2015). Figure 2 shows the
evolution of the number of papers, revealing 2016 and 2017 as the years with more
publications.
Fig. 3 Lean
implementations by type of
company (industry/services)
The distribution of the 129 papers reviewed and analysed encompasses 41 countries
(Fig. 4), with 21 papers from USA and India. These are followed by Portugal and
UK with 9 and 8 papers, respectively. Fourteen countries are responsible for about
75% of the lean implementations. In more than 50% of these countries, only one
published paper was found.
The extensive literature reviews of Bhamu and Sangwan (2014) and Jasti and
Kodali (2015) involve quite different sample sizes (209 and 546 papers, respectively)
but reveal a similar number of countries with publications about lean implementations
16 P. Amaro et al.
(27 and 30, respectively). Despite the small sized sample inherent to this work (129
papers), the number of countries (41) where lean was implemented is more dispersed.
In the two aforementioned literature reviews, the countries with more published
papers in this area were always the USA and the UK.
For the analysis related with the scope, the authors only selected the papers classified
as “case studies”. The surveys and the others were not considered because, typically,
the necessary information was not available (due to the large number of involved
scenarios). For each one of the selected papers, it was identified if Lean was applied
to products or product families (i.e. to the whole value stream, as previously defined
in Sect. 2) or just to areas/sectors of the company (i.e. normally considered fraction of
different value streams). In the cases where it was not possible to identify the scope,
the papers were classified as “Non-identifiable”. The results of this classification are
represented in Fig. 5.
Figure 5 shows that more than 50% of the case studies (52%) addressed multiple
value streams, i.e. approaching an area or sector. This is not aligned with the prin-
ciples of Lean Thinking, because first it is necessary to identify the value for the
customer and then the entire value stream. Nevertheless, in 43% of the case studies,
the scope was the analysis/intervention in a value stream. This reveals that many Lean
implementations were like islands in the organizations, i.e. only local improvements
were implemented without looking to the entire value stream.
Lean Thinking: A Transversal and Global Management Philosophy… 17
4.5 Benefits
All the papers were analysed to identify the benefits reported by case studies. After
collecting the benefits by reference, the words were included in a word cloud software.
The Fig. 6 presents the word cloud generated.
Fig. 6 Word cloud of the benefits collected from the papers analysed
Another random document with
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Oat breakfast foods keep longer than the foods made from wheat
and rice.
There are no malts, or any mixtures in the oat preparations. The
difference between the various oatmeal breakfast foods is in their
manner of preparation. They all contain the entire grain, with the
exception of the husk. They are simply the ground or crushed oat. In
preparing the oats before grinding, the outer hull is removed, the
fuzzy coating of the berry itself is scoured off, the ends of the berry,
particularly the end containing the germ, which is usually the place of
deposit for insect eggs, is scoured, and the bitter tip end of the oat
berry is likewise removed.
Rolled oats consist of the whole berry of the oat, ground into a
coarse meal, either between millstones, or, in the case of the so
called “steel cut” oatmeal, cut with sharp steel knives across the
sections of the whole oat groat.
Quaker Oats consist of the whole groat, which, after steaming in
order to soften, have been passed between hot steel rolls, somewhat
like a mangle in a laundry, and crushed into large, thin, partially
cooked flakes. The oats are then further cooked by an open pan
drying process. This roasting process insures that all germ life is
exterminated, renders the product capable of quicker preparation for
the table and the roasting causes the oil cells to release their
contents, thereby producing what is termed the “nut flavor,” which is
not present in the old fashioned type of oat product.
Both Rolled Oats and Quaker Oats are now partially cooked in
their preparation but the starch cells must be thoroughly broken and
they should be cooked at least forty-five minutes in a double boiler;
or, a good way to prepare the porridge, is to bring it to the boiling
point at night, let it stand covered over night and then cook it twenty
to thirty minutes in the morning. Another method of cooking is to
bring the porridge to the boiling point and then leave it in a fireless
cooker over night.
The great fault in the preparation of any breakfast food is in not
cooking it sufficiently to break the starch cells.
Puffed Rice is made from a good quality of finished rice. The
process is a peculiar one, the outer covering, or bran, is removed
and then the product is literally “shot from guns;” that is, a quantity of
the rice is placed in metal retorts, revolved slowly in an oven, at high
temperature, until the pressure of steam, as shown by gauge on the
gun, indicates that the steam, generated slowly by the moisture
within the grain itself, has thoroughly softened the starch cells. The
gun retort is pointed into a wire cage and the cap which closes one
end is removed, permitting an inrush of cold air. This cold, on striking
the hot steam, causes expansion, which amounts practically to an
explosion. The expansion of steam within each starch cell
completely shatters the cell, causing the grain to expand to eight
times its original size. It rushes out of the gun and into the cage with
great force, after which it is screened to remove all scorched or
imperfectly puffed grains.
This process dextrinizes a portion of the starch and also very
materially increases the amount of soluble material as against the
original proportion in the grain.
Reference to the above table shows that the thirteen per cent of
organic foods are about equally divided between fat, sugar and
protein. The protein is casein. There is no starch in milk. The
digestive ferment, which acts upon starch, has not developed in the
young babe and the infant cannot digest starch. The salts promote
the growth of bone.
The fat in milk is in small emulsified droplets within a thin
albuminous sheath. When allowed to stand in a cool place it rises to
the top.
Besides casein, there is a certain amount of albumen in milk,—
about one-seventh of the total amount. This is called lactalbumin.
A part of the digestion of the casein is performed by pepsin in the
stomach and a part by the trypsin of the pancreatic juice.
Digestion of Milk. The larger part of the digestion of the milk sugar
is performed by the pancreatic juice; yet it is partly acted upon by the
saliva. There is little chance for the saliva to act upon the milk sugar
in the mouth, however, as very little saliva is mixed with the milk.
This constitutes another objection to the diet of all milk, and is an
argument in favor of drinking milk slowly and holding it in the mouth
until it is mixed with saliva. It is one reason, also, why children
should be given bread broken in the milk, instead of a piece of bread
and a glass of milk. By swallowing the milk slowly, the curds formed
in the stomach are smaller and the milk is more thoroughly digested.
When the fat (cream) is removed milk digests more readily, so that
in case of delicate stomachs skimmed milk, clabbered milk or
buttermilk are often prescribed instead of sweet milk. Boiled milk is
also more easily digested by some because of the lactalbumin which
is separated and rises to the top in a crinky skum. The casein is also
more readily digested in boiled milk, forming in small flakes in the
stomach instead of in curds.
When one takes from two to three glasses of milk at a meal, less
solid food is needed, because the required nutriment is partially
supplied with the milk. One reason why milk seemingly disagrees
with many people, is because they lose sight of the fact that milk is
an actual food, as well as a beverage and they eat the same quantity
of food in addition to the milk that they eat if drinking water. This is
the reason that milk seems to make some people bilious and causes
constipation. It is due to too much food rather than to any quality in
the milk.
Constipation may be occasioned by drinking milk rapidly so that
large curds are formed by the acids in the stomach, rendering it
difficult of digestion. The constipating effect will be overcome by
lessening the quantity of food and by the addition of limewater to the
milk.
To prepare limewater put a heaping teaspoon of slaked lime into a
quart of boiled or distilled water; put into a corked bottle and shake
thoroughly two or three times during the first hour. Then allow the
lime to settle, and after twenty-four hours pour or siphon off the clear
fluid.
Barley water or oatmeal water added to milk also prevent the
formation of curds.
In young babes the milk is curdled, or the casein separated from
the water and sugar, not by hydrochloric acid, but by a ferment in the
gastric juice, known as rennin. It is the rennin, or rennet, from the
stomachs of young calves and young pigs, which is used to
coagulate the casein in cheese factories.
Milk is coagulated or curdled by many fruit and vegetable acids, as
the housewife well knows, using milk in pies containing certain acid
fruits, such as lemons, or in soup containing tomatoes. The
hydrochloric acid of the stomach at once causes a similar
coagulation, though the curds are tougher and more leathery. The
milk forms into curds immediately upon entering the stomach. This is
the natural process of milk digestion and is the chief reason why it
should be drunk slowly, otherwise the curds will form in too large
sizes, thus pressing upon the entrance to the stomach and causing
distress. The tough, large curds formed by the hydrochloric acid, are
difficult for invalids or for very delicate stomachs to digest.
If an alkali, such as limewater, is added, to neutralize the acids of
the stomach, the curds do not form, or are re-dissolved, and
digestion is aided. One sixth limewater to five-sixths milk is the
proper proportion.
Milk Tests. In testing the value of milk, or the value of a cow, butter
makers and farmers gauge it by the amount of butter fat in the milk,
while the cheese maker tests the milk for the proportion of protein
(casein). The amount of butter fat depends upon the feed and water,
and upon the breed. The milk from Jersey and Guernsey cows yields
about five per cent butter fat. If the total nutrient elements fall below
twelve per cent, it is safe to assume that the milk has been watered.
In cheese and butter there is no sugar; it remains in the buttermilk
and the whey, both of which the farmer takes home from the
factories to fatten his hogs.
Preserving Milk. Many forms of bacteria thrive in milk and it is
needless to say that the utmost cleanliness should be observed on
the part of the dairyman in the care and cleanliness of his cows, in
the cleanliness of the milk receptacles, and in the place in which the
milk is allowed to stand over night. Care and cleanliness in the home
is quite as important.
If milk could be kept free from bacteria, it would keep sweet almost
indefinitely. At the Paris Exposition, milk from several American
dairies was kept sweet for two weeks, without any preservative,
except cleanliness and a temperature of about forty degrees. The
United States Bureau of Animal Industry states that milk may be kept
sweet for seven weeks without the use of chemicals.
The best method for the housewife to follow is to keep the milk
clean, cool, and away from other foods.
Pasteurized Milk. In pasteurizing milk the aim is to destroy as
many of the bacteria as possible without causing any chemical
changes or without changing the flavor. One can pasteurize milk at
home by placing it in an air tight bottle, immersing the bottle to the
neck in hot water, heating the water to one hundred and forty-nine
degrees F for a half hour and then quickly cooling the milk to fifty
degrees, by immersing the bottle in cold water. The rapid cooling
lessens the cooked taste. Many of the best dairies pasteurize the
milk in this way before it is marketed.
Sterilized Milk. Milk is sterilized to destroy all bacteria, by boiling it.
It must sometimes be boiled one, two or three successive days.
Sterilized milk remains sweet longer than pasteurized milk, but more
chemical changes are produced and the flavor is changed.
Formerly borax, boric acid, salicylic acid, formalin and salt petre
were used to keep the milk sweet, but this adulteration is now
forbidden by the pure food laws.
Malted Milk is a dry, soluble food product in powder form, derived
from barley malt, wheat flour and cows milk, with the full amount of
cream.
The process of the extraction from the cereals is conducted at
elevated temperatures so as to allow the active agents (enzymes) of
the barley malt to affect the conversion of the vegetable protein and
starches. The filtered extract, containing the derivatives of the malt,
wheat and the full-cream cows milk, is then evaporated to dryness in
vacuo, the temperature being controlled so as to obviate any
alteration of the natural constituents of the ingredients and so as to
preserve their full physiological values. The strictest precautions are
observed to insure the purity of the product. It contains,
Fats 8.75
Proteins 16.35
Dextrine 18.80
Lactose and Maltose 49.15
(Total Soluble Carbohydrates) 67.95
Inorganic Salts 3.86
Moisture 3.06
FOOTNOTES:
[7] Charles D. Woods Dr. Sc. in “Cereal Breakfast Foods.”
BEVERAGES
Tea is made by steeping the leaves of a shrub,
Tea which grows in the tropical regions of Asia and
adjacent islands. The green tea comes from China
and Japan and the darker varieties from India and Ceylon.
It should never be boiled nor allowed to stand longer than a few
minutes, as standing in water causes tannin to be extracted from the
leaves, and this tannin disturbs digestion. It is the tannin extracted
from the bark of trees which toughens animal skins into leather. The
best way to make tea is to pour on boiling water and serve almost
immediately, or at least within five to ten minutes.
Because of the uncertainty as to the length of time tea may be
allowed to steep in hotel kitchens or restaurants, it is a wise custom
to have a ball of tea and a pot of hot water served that the guest may
make the tea at the table.
Tea, as well as coffee, is diuretic—stimulating the action of the
kidneys. It is not a food; it is a stimulant.
Thein, which is the ingredient for which tea is drunk, is chemically
identical with caffein in coffee.