CURRICULUM VITAE

CAREER OBJECTIVE
• To reach the corporate level by excelling level in my area of work with
hundred percent sincerity, professionalism, confidence and
enthusiasm.
• Seeking a deserving profile in the hospitality sector, where I can deliver
my expertise and innovative hospitality skills, while maintaining the
ALOK KUMAR integrity and work ethics of the working environment, thereby
maintaining the reputation of the organization.

Present Address
ACADEMIC QUALIFICATION
Samalka Delhi 110037
• Intermediate Completed from U.P. Board in the year 2017
Contact No❖
+91-9793575041 • High School Completed from U.P. Board in the year 2015
+91-8318974688
• Bachelor Of Hotel Management And Catering Technology from M.J.P.
Rohilkhand university campus, Bareilly
Email-Id
alok23535&gmail.com
TRAINING
Personal Details • Vocational Training completed from Le Meridian Nagpur.
Name: Alok Kumar (June 2018 - July 2018)
Father’s Name: Mr. Mani Ram
Mother’s Name: Mrs. Sudama • Industrial Training completed from The Fern Sattva Resort Dwarka
Devi Gujrat.
Date of Birth: 12th Feb, 2000 (June 2019 - Nov 2019)
Gender: Male
Marital Status: Single • On Job Trainee completed from Fern Residency Rajkot
Nationality: Indian (Jan 2020 – March 2020)
Languages known: English & EXPERIENCE
Hindi.
o Worked with Hotel Renest Gandhidham Gujarat ( Sept 2021 - Nov
2021) as Guest Service Associate.
Permanent Address o Worked as Guest Service Associate in Holiday Inn Express Hotel
Vill & Post- Sulhantara,
Ahmedabad Gujarat (Dec, 2021 – Apr,2023)
Tehsil- Akbarpur,
o Currently working as Guest Service Associate in Four Points By Sheraton
Dist. - Ambedkar Nagar (U.P.) Pin
New Delh since 1st May 2023 till now .
code- 224186
• Warm welcoming’s and greetings of each and every guests.
• Answering telephone calls, as well as screening and forwarding
calls.
• Taking Check-in and check-out.
• Making the C-form of the foreign guests and submission of C-
form to the nearest Police Station or FRRO Office.
• Making the reservation walk-in, on call or by mail and sending
confirmation to the guests.
• Fulfilling of guests requests on timely basis.
 • Handlings guests complaints and mark them HWC or HWEC.
• Room allocation of member guests and other VIPs guests of
arrivals according to their preferences.
• Providing GST Invoices to the guests.
• Submission of the invoices to the account departments.
• Doing the cashiering like currency exchange etc.
• Welcoming and assisting visitors in a friendly and professional
manner.
• Handling basic inquiries and sorting mail.
• Copying, scanning, and filing documents.
• Monitoring office supplies and ordering replacements.
• Keeping the reception area tidy and observing professional
etiquette.
• Performing other administrative tasks, if required.

KEY SKILLS
• Positivity
• Team work
• Creativity
• Hard working
• Eager to learn new things
• Regular & Punctual
• Basic knowledge in MS Office etc.

HOBBIES
• Listening music
• Watching movies
• Playing indoor game etc.

• Declaration: I solemnly declare that the above information furnished is

True best of my knowledge, if there is any discrepancy then it will be personal
responsibility of mine.

(ALOK KUMAR)

Date