Iana Sarkisian

6914 Ridge Blvd, Apt D1| Brooklyn, NY 11209

Phone: (917)-702-4398| E-Mail: Iana.Sarkisian87@gmail.com
Objective: To secure a position that will help utilize and further my skills, experience, and education.

Summary of Qualifications:
• Languages: English, Russian, Georgian, Armenian
• Communicative, organized, responsible, and punctual
• Quick to pick up new concepts, idea, and able to multi-task. Equally effective working independently and
in a group.
• Good eye for details, and effective at setting priorities. Highly motivated to complete assigned tasks.
• Familiar with office equipment, MS Office, and popular with browsers.
Education:
SUNY Brooklyn Educational Opportunity Center,Brooklyn,NY
NHA Certification as a Medical Assistant Award
Expected: 06/ 2023

Tbilisi State University of Economic Relations – Tbilisi, Georgia

Bachelors of Business and Management – 10/28/2004 – 10/3/2008

Professional Experience:
Hotel Concierge Express, Inc – Hotel Edison New York, NY
Head Concierge July 2021 – July 2022
• Demonstrate the ability to communicate with guests by telephone and in person.
• Answered inquiries, offered suggestions, and knowledge of tourist attractions.
• Provided descriptive literature pertaining to trips, excursions, sports events, concerts and other sources
of entertainment.
• Maintained updated phone listings of restaurants, tours, etc.
• Demonstrated the ability to handle stress during heavy business hours.
• Ensured on-site facilities such as restaurants, business center, and banqueting were promoted internally
prior to external recommendations.

Dr. Gregory Shifrin – OB/GYN Office Brooklyn, NY

Insurance Verification Specialist May 2020 – July 2021
• Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay.
• Reconcile and balance reports from the day shifts.
• Balance cash drawers and record receipts.
• Answer phones and place reservations and accommodate guest requests.
• Up selling guest rooms and promoting hotel services.
• Balance the House at the start of the shift.

Accord Physicians Urology Division Brooklyn, NY

Front Desk Secretary September 2018 – August 2019
• Answered phone calls, transferred phones calls to relevant employees and make appointments as needed.
• Forwarded physical mail to the correct recipients. Distributed documents among staff as needed.
• Kept all documents filed and organized to increase office efficiency.
• Ordered office supplies as needed.
• Sent outgoing correspondence such as bills, invoices, and medical documents.
• Processed incoming correspondence.
• Collect patients’ payments, posted the daily charges and prepare daily deposits.
• Verified insurance and authorization for medical treatment of patients as needed.