ANGELITA FLORES

Donna, TX 78537 | C: (956) 246-5919 | angmperez88@gmail.com

SUMMARY
Reliable and focused executive secretary who thrives in fast-paced environments with great
organization and time management skills. Detail oriented and strong ability to grasp and
implement new tasks. Currently in my last year of college working towards my BAS in
organizational leadership.

SKILLS

• Multi-line telephone system • Coding

• Detail oriented • Billing
• Great prioritization skills • Cash handling
• Organized • Bilingual in English and
• Service and support with Spanish
staff, detainees and visitors • CPR certification
• Computer and MS office • Results focused and goal
proficient oriented

EXPERIENCE
March 2018 – Current Executive Secretary
East Hidalgo Detention Center – La Villa, TX

• Maintain schedule, documentation and correspondence for the Facility

Administrator.
• Maintain filing system with confidential records in an organized manner for annual
audits.
• Monitor usage of and reconcile company credit cards.
• Code credit card transactions and ensure receipts and documents are uploaded
monthly.
• Prepare monthly billing packets for the client.
• Estimate accruals for our client and bill client for transportation and medical trips.
• Prepare invoices for billing.
• Coordinate and process travel arrangements, authorizations, mileage
reimbursements, per diem and applicable forms for employee travel.
• Keep an accurate record of annually updated policies while disbursing all new
information to employees and staff.
• Address and resolve concerns of detainees through the grievance system.
• Pay out detainee accounts for individuals on the work program.
• Deposit money orders to detainee accounts.
• Cut out checks for discharging detainees.
• Count cash deposited to kiosk, verify amount matches kiosk receipt and record
on the cash count sheet.

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 • Coordinate meetings and special events for employees.

March 2013 – March 2018 Receptionist

East Hidalgo Detention Center – La Villa, TX

• Maintain reception and front desk area in an organized manner

• Manage switchboard phone system and direct incoming calls to correct
department
• Greet visitors in person and assist with requests for information
• Answer phone calls both English and Spanish
• Use of Microsoft Excel on a daily basis for inmate inventory and searching.
• Use of copy machine and send and receive all faxes and disperse to the correct
department in a timely manner
• Preparing legal visitations for detainees, and reviewing proper credentials for said
visits
• Making sure all visitors and attorney’s sign in at time of arrival and sign out upon
leaving
• Maintain security by checking visitors’ credentials and I.D.’s and issuing visitor
passes
• Responsible for controlling front gate and keep an eye on surveillance cameras
for security purposes
• Document any property brought in for detainees

August 2008-March 2013 Program Leader

Boys and Girls Club – Weslaco, TX

• Worked with youth ages 5-12

• Tutored elementary children
• Created lesson plans for various boys and girls club activities
• Implemented the importance of practicing resilience and strengthening decision
making skills when faced with peer pressure through the SMART Moves program
• Taught in a classroom environment
• Assisted the elementary school’s P.E. program
• Substituted for computer lab teachers
• Monitored children during recess and afterschool recreational activities
• Communicated with parents regarding academic issues the child faced with
homework during tutoring

September 2007-July 2008 Ticket Sales Person

Texas Box Office – Austin, TX

• Phone operator
• Customer service
• Selling tickets over the phone
• Creating and handling large customer accounts

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EDUCATION & CERTIFICATIONS
2007 Weslaco East High School Graduate
CURRENT South Texas College
CURRENT CPR, AED & FIRST AID CERTIFICATION

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