PERSONAL Ohenenana Kwame Amoah

INFORMATION
Manama kingdom of Bahrain
38449610
Jerloor@yahoo.com
Date of Birth : 26/10/1984
Marital Status : Married
Nationality : Ghanaian
Known Languages : English

CAREER OBJECTIVE Hard working with proven leadership and organizational skills, and
minute attention to every detail. Seeking to apply my abilities to fill a
role in your company. I am a dedicated team player who can be relied
upon to help your company achieve its goals.

EDUCATION Central University Ghana

Bachelor's Science in Nursing

Diploma in Customer Service, Teller Operations, Back office 2012

Operations
Access Management Consult

Legal Aid Ghana 2016

Counseling, Mediation

2013

EXPERIENCE Eastplum Global 2019 - Present

Senior Logistics
Coordinator

• Record and maintain daily activities in our Monday.Com tool.

Maintain up-to-date data on Monday.Com: record and update
outreachactivities.
• Support team with data entry and initiatives that will support
streamlining and efficiency.
• communication with clients, couriers, and other operational
departments.
• Assist with training as required, whilst also organizing budgets
andcourier expenses.
• Ensures quality assurance checks are completed and
maintained.Assist clients with product selection and pricing
to improve transportation routes.
• Monitoring deliveries, ensuring customer satisfaction, and
maintaining accurate logs of all transportation and goods.
• Arrange transportation, schedule staff, and orchestrate
deliveries to meet customer demand with little to no delay.
• Receives products and coordinates delivery
Prepares loads for shipment.
• Takes steps to avoid quality control issues.
• Makes sure warehouse capacity is kept at optimal levels.
• Manages activities throughout the order fulfilment and
transportationcycle to make sure established deadlines are met.
 • Oversees inventory of vehicles.
• Continually reviews freight costs, transportation rates, and/or
the prices of our competitor to keep costs down where
possible Streamline’s shipping and transportation processes.
• Receive and answer emergency and non-emergency calls.
• Record all the calls.
• Proactively address problems and suggest solutions.
• Receive and dispatch orders.
• Assess situation and prioritize calls.
• Oversee the route of field units and track delivery status of
products.

Mauna Realty and Hotel Reservations 2018 - 2019

Receptionist / Front Desk

• Process all check-ins by confirming reservations,

assigning room, issuing, and activating key
cards. Process all payment types such as room
charges, cash, cheques, debit, or credit card it.
• Process all check-outs including resolving any late
anddisputed charges.
• Answer, record and process all guest calls,
messages, requests, questions, or concerns.
• Coordinate with housekeeping to track
readiness ofrooms for check-in.
• Communicate parking procedures to
guest/visitors anddispatch bell staff or half-
staff as needed.
• Supply guests with directions and information
regardingproperty and local areas of interest.
• Run daily reports (number of arrivals, departures),
identifying any special requests and check report
foraccuracy.
• Completing designated cashier and closing
reports inthe computer system.
• Counting float at the beginning and end if
shift. Ensures that their details are entered into
the computercorrectly and efficiently to the
brand standard.
• Assigning rooms and accommodation special
requestswhenever possible.
• Welcomes guest with a smile and always
maintaining a professional approach.
• Back office operations.
 2016 - 2018
Usibras Ghana
Company Nurse

• Performed first aid treatment and follow up care

• Performed office work, excellent internal and external costumer
services and inventory of supplies needed for the company's
medicalclinic.
• Maintained a quality, clean and safe company's
medical clinicAdministered prescribed medications
and treatments Prepared equipment and aided
physician during treatment andexamination of patient.
• Facilitated random Drug checking to employees along with Drug
CheckPhilippines.
• Gave a monthly Employee Wellness Program (EWP) to employees
toprovide awareness and encouragement to aim a healthy
lifestyle.
• Scheduled employees' Annual Physical Examination with our
HMO(Health Maintenance Organization) provider.
2015 - 2016

Legal Aid Scheme

Alternative Disputes Resolution Office

• Commenced activity in the rezoning process

with thelandowner, surveyor, and county
planning officials to resolve structural
encroachment on the surveyed property.
• Led negotiations for a roadway and utility
easement onprivate property with multiple
landowners.
• Reviewed landlord and tenant contract to ensure
both parties complied with Ghana's
landlord/tenant laws. Prepared and filed
articles of incorporation for a nonprofit
organization and drafted memorandum of
understanding.
• Researched and reviewed the
client's business affairsfor a
medical practice.
• Drafted power of attorney
documents, wills, and trusts
and assisting with estate
planning.
• Served as first aider to injured workers.
• Assessed job hazards and incorporated
health promotion strategies tominimize
accidents.
• Provided health teaching to workers to
ensure safety standards aremet.
TECHNICAL SKILLS
▪ Computer skills.
▪ Communication skills.
▪ Teamwork.
▪ Problem solving and decision-making
skills.
▪ Proven leadership skills and ability to
motivate.
▪ Administrative skills.
▪ Excellent presentation skills
▪ Proven ability to execute task.
▪ 15 years of driving experience.

PERSONAL
STRENGTHS

Leadership skills.
Communication skills.
Quick learner.
Computer literacy.
Decision-making.
Coaching people.
Creative.
Positive Attitude.

PROJECTS Operation feed the street. 1 month

Solicited arms together with some members of Talk is Cheap Ghana

(charitable organization) to feed the street children of Ghana which
was captured and showcased in the evening news.

Excellent written and verbal communications skills, including dealing

SKILLS with customer complaints and giving formal presentations to
executives. Proficient in all Microsoft Office applications and very
knowledgeable in hospitality software. Experience planning,
coordinating, and facilitating physical meetings and remote video
conferences. Extremely organized and attentive to detail. Comfortable
performing a variety of roles, including payroll support, front desk
reception, personal assistant, and organizational point of contact.

INTERESTS Leadership
Volunteer work
Transporting
Music
 REFERENCE William Coe - "Eastplum LLC"
Manager
Williamcoejr@gmail.com
66302816

Mrs. Felicia Benchie B. Fortuno - "Mauna Realty and hotel

Reservations "
Human Resource
Chieben42no@yahoo.com
3399 7764

DECLARATION I do hereby declare that all the information given above is true to the
best of my knowledge and belief.

Date: 21/04/2021
Place: Manama, Kingdom of Bahrain.

OHENENANA KWAME AMOAH