Online Course: Effective Communication at workplace

The participants will learn how to deal with people in different scenarios by implementing
General Objective:
at workplace.
Estimated time: 50 hours Number of sessions:
Compentency to work on: Communication & Active Listening

ID Topic/subtopic Dynamics Technique Channel Specific Objective

real situations through
Defining
1 Sketch Demostrative Kinesthetic sketches
attend thefor identifying
instructor's
communication
Channels of Auditive and
2 Exposition Expositive carencies
exposition in
to learn the
communication Visual share stories and give
Communication channels of
3 Story telling Expositive Auditive feedback about cultural
around the world Brainstorming
Communication Expositive & debate
4 Auditive barriersabout
to knowthehow to
techniques
Common problems and discussion
Exposition and Discussion expand
existing audience
techniques idea's
of
5 Expositive Visual to solve these problems
in communication Sketch
cenarios by implementing efficient strategies and techniques functional in real life situations, to improve their daily interactions

5 Time per session: 10 hours Number of participants:

Tools/Material Activities
Participant Instructor Estimated time Participant Instructor to follow
instructions
Camera, Camera, will act a real
1 hour presentation, and provide a final
microphone
Camera, microphone
microphone, situation/experience dynamically asking
1 hour participate in open conclusion
questions tocustomizing
microphone Screen Participate inthe
the group
Camera, Camera,sharing stories and give feed
questions related to audienceandto have their
1 hour about dynamic control
microphone
Camera, microphone
Camera, back tocommunication
other debate, mantaining
1 hour techniques and the participations
microphone
Camera, microphone
Camera, different problem communication
order and respect
1 hour discuss
scenarios about other's problems
microphone microphone
 Page 1 of 1
ove their daily interactions

10-16

Evaluation
Diagnostic
Diagnostic
Intermediate
Intermediate
Final