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  • Doing Business With - . .: Italy

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    Italy has a population of over 58 million people who are known for their passion. Italians value good manners, courtesy, and hospitality. When doing business in Italy, it is important to greet people by shaking hands, introduce people using formal titles, and aim to be punctual for meetings and appointments. Entertaining plays a key role in business culture, with invitations to meals expected. Trains are the best way to travel around Italy and its many tourist attractions, which include Rome, Florence, Tuscany, and the Leaning Tower of Pisa.

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    Italy Crystal

    Original Title

    7 Italy Crystal

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    Italy has a population of over 58 million people who are known for their passion. Italians value good manners, courtesy, and hospitality. When doing business in Italy, it is important to greet people by shaking hands, introduce people using formal titles, and aim to be punctual for meetings and appointments. Entertaining plays a key role in business culture, with invitations to meals expected. Trains are the best way to travel around Italy and its many tourist attractions, which include Rome, Florence, Tuscany, and the Leaning Tower of Pisa.

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    © All Rights Reserved
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    9 views18 pages

    Doing Business With - . .: Italy

    Uploaded by

    James
    Italy has a population of over 58 million people who are known for their passion. Italians value good manners, courtesy, and hospitality. When doing business in Italy, it is important to greet people by shaking hands, introduce people using formal titles, and aim to be punctual for meetings and appointments. Entertaining plays a key role in business culture, with invitations to meals expected. Trains are the best way to travel around Italy and its many tourist attractions, which include Rome, Florence, Tuscany, and the Leaning Tower of Pisa.

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    © All Rights Reserved
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    of 18

    Doing Business with . . .

    ITALY

    Prepared by
    Crystal

    ITALIAN CULTURE
    ~Italy is described as colorful, rich, bold, and
    romantic.
    ~Italy has a population of over 58 million
    people.
    ~Italians have a passion for everything they do.
    ~Italians love to laugh, talk loudly, and speak
    with hand gestures.
    ~Italians love their food, music and heritage.

    MAP OF ITALY

    FLAG REPRESENTATION
    GREEN symbolizes hope
    WHITE represents faith

    Italy

    RED symbolizes the bloodshed that


    brought about the independence of
    Italy

    Time Zone
    ITALY

    Official Languages Spoken


    Italian

    German

    French

    Holidays Celebrated in Italy


    Epiphany
    Liberation Day
    May Day
    Festival of Republic
    Ferragosto
    All Saints Day
    Immaculate Conception
    Feast of St. Stephen

    January 6
    April 25
    May 1
    June 2
    August 15
    November 2
    December 8
    December 26

    When Doing Business in Italy

    Good manners and courtesy are


    prized qualities in Italy
    ~Kwintessentia Language and Culture Specialists

    Five key factors that are helpful


    when conducting business in Italy
    Greetings

    Entertaining

    Introduction
    Doing Business
    In
    Italy

    Punctuality

    Meetings,
    Negotiations &
    Appointments

    Greetings
    When arriving and leaving, shake
    hands with everyone
    Women may kiss good friend on
    either cheek (more like pressing the
    sides of each others face)
    Italians are comfortable with standing
    very close. Dont back away! This is
    interpreted as unfriendly.

    Introduction
    Dont use first names unless invited
    Use the title
    Man
    *Dottore
    *Signor
    Woman
    *Dottoressa
    *Signora

    Meetings, Negotiations &


    Appointments
    Italians prefer to do business with people
    they know
    Best time for appointments are between
    10 a.m. - 11 a.m. and after 3 p.m.
    Avoid August, due to Holidays
    When writing a message, write it in Italian,
    if possible
    A sense of urgency shows signs of
    weakness

    Punctuality
    Aim to be punctual
    Deliberate lateness is considered
    sloppy
    Taking peoples time for granted is
    simply rude

    Entertaining
    Hospitality plays a key role in Italian
    business culture
    Invitations to lunch and dinner are
    expected
    There are certain protocols for dining

    Best source of transportation


    Trains are by far the best way to
    travel around Italy.

    Main Attraction

    The Leaning
    Tower of Pisa

    Tourist Attractions
    Pasteum

    Cinque Terre

    Amalfi Coast

    Milan

    Firenze

    Tuscany

    Rome

    References
    Kwintessential Ltd, Kwintessential Language and
    Culture Specialists, Retrieved April 28, 2007.
    http://www.kwintessential.co.uk/etiquette/doingbusiness-ital.html
    Life in Italy .com, Retrieved April 28, 2007.
    http://www.lifeinitaly.com.html
    Rizza, Maria. Personal e-mail Interview, April 28, 2007May 8, 2007. rowri@tin.it.

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