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THE PROCESS FOR REPORTING ABNORMALITIES

1. Something different from the usual (shape, colour, scratches


What is an etc)
abnormality? 2. Something strange ( movement, pressure, weight)
3. Wrong product, part number, different to kanban
4. Control condition different to the SOS

When to report? Immediately on finding the first item inform Your Team
Leader

next process engineering


Report
route Operator T/L QA Eng Line Leader Plant mgr

previous process Inspection

Operator Team Leader QA Engineer


Report at the time Check the report Check the content of the
Reporting
of discovery and report to QA defect or abnormality
rules and Receive correction Engineer Give directions for
area of instruction Give correction handling
responsibility Identify the instruction to Confirm after corrective
abnormality operator measures are implemented
Confirm the effect Check the effect for the
on subsequent customer
processes Escalate issue if required

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