Chanrs@ms68.hinet.

net 0955-268997
http://mypaper.pchome.com.tw/chanrs


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inclusionexclusion



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DC BC KC
Driving Behavioral Knowledge
Competencies Competencies Competencies









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whatwhatwhat

whywhywhy

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PDCA






I II III IV V

Define Measure Action Improve Control

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(trial and error)








(algorithm)






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(insight)

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MMeasurable---
AAchievable----
RRelevant-------
TTime Bound----








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vs.

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vs. vs.
vs. (To be respected vs. To be liked)
































PDCA//TQM

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1. POS

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3.

4.



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3.

6. 5. 4.

7. 9.
8.



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 5W1H
Who

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What




 5W1H
When

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 APAT:

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3.(Action).
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12-15 60
Conference/Seminar Invited talks
talks
50

4-6
10
2-3

30
Conference talks
20
3-5

1.
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6.
7.
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What,When,Where,Who,W
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Fish-Bone Diagram
Dr. Ishikawa


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QC

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PDCA

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3. 7.
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8. 1.