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  • 1 The Ultimate Mi Manarul Islam

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    ZAINUL
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    The document discusses the importance of teamwork and customer service for achieving ultimate results. It outlines key aspects of excellent customer service including product knowledge, meeting output promises, hospitality, politeness, and professional appearance. Strong commitment, clear goals and objectives, and maintaining a sustainable organization are identified as important factors for effective teamwork. Stakeholder satisfaction is emphasized as the ultimate goal.

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    This is a description on how to get success in organizing a school

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    1 the Ultimate Mi Manarul Islam

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    The document discusses the importance of teamwork and customer service for achieving ultimate results. It outlines key aspects of excellent customer service including product knowledge, meeting output promises, hospitality, politeness, and professional appearance. Strong commitment, clear goals and objectives, and maintaining a sustainable organization are identified as important factors for effective teamwork. Stakeholder satisfaction is emphasized as the ultimate goal.

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    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
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    4 views9 pages

    1 The Ultimate Mi Manarul Islam

    Uploaded by

    ZAINUL
    The document discusses the importance of teamwork and customer service for achieving ultimate results. It outlines key aspects of excellent customer service including product knowledge, meeting output promises, hospitality, politeness, and professional appearance. Strong commitment, clear goals and objectives, and maintaining a sustainable organization are identified as important factors for effective teamwork. Stakeholder satisfaction is emphasized as the ultimate goal.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
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    of 9

    THE ULTIMATE MI

    MANARUL ISLAM MALANG


    & the Art of Team Work

    DR. ZAINUL MUJAHID, M.HUM.


    2
    Toward the Ultimate Result

    Strong
    Commitment

    Zainul@2017 2/20/2019
    3
    The Ultimate Service: toward the Ultimate Result

    1. Total Understanding of Product Knowledge


    2. Output as promised
    3. Excellent Service [all are customer service officers]
    a. Hospitality [sincere smile – service]
    b. Politeness – Well-behaved
    c. Performance – well dressed

    CUSTOMER SATISFACTION
    Zainul@2017 2/20/2019
    4

    Zainul@2017 2/20/2019
    5
    WORKING SYSTEM: toward the Ultimate Result

    SMART Time Bound

    Specific Measurable Achievable Reasonable

    Zainul@2017 2/20/2019
    6
    Team Work: How it is look like?

    Zainul@2017 2/20/2019
    A strong team work
    Maintaning Sustainable & Healthy Organizatio 8
    Stakeholders

    • Psychological
    Confort
    • Positive Mindset
    • Collective
    Consciousness
    • Togetherness MI NAMIS

    Zainul@2017 2/20/2019
    9

    َ ُ‫هللا‬
    ‫َج َزا ُك ُم‬
    ‫خ ْي ًرا‬
    Thank You
    Zainul@2017 2/20/2019

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