The Result of Observation

By Debrina & Luki

 Describe the person you observed
Gender : Female Fashion style :
Age : 25/26 years old Casual style
Physical appearance : • white tee – red & black plaid shirt
Oval face shape and slightly pointed chin • black hot pants
(She put on light makeup) • black sling bag
Flat nose • white sneakers
Hairstyle : brown wavy long hair • red bracelet
Round eyes
Height : ± 161 cm
Weight :± 60 kg
What did they do when you observed ?
• she came with 2 girls to pizza hut at 4.27 PM
• she walked confidently but still not precede the waitress
• she was sitting in place that has been chosen by the waitress
• she didn't directly order the menu instead look around first the menu list
• they spent ± 5 minutes to select the menu, she called the waitress and ordered the menu
• they continued to talk for 3 minute and shortly after the drinks that she ordered come, 3 bottles mineral water
• she stood up while holding a bowl and headed to salad bar
• soon after that, she returned to her place with a full bowl of salad and put it in the middle of the table
• she ate the salad together with that 2 girls and kept talking and occasionally taking pictures or some selfies
• shortly after that the food arrived and they immediately ate it.
• while eating they kept chatting and occasionally laughing
• she finished the food for ± 45 minutes and she didn't directly pay the bill but she just sit back, chilling around and chitchat
• she spent another ± 45 minutes in pizza hut, after that she went to cashier while the other 2 girls went outside first
• she paid the bill with debit/credit card.
• she said thank you with smile before went outside
What do you think they have for their
character ?
Sanguine
Did they do communication ? Yes or No?
Yes, she did
• With waitress
• With her friends
 Did you see good or bad ethics they did ?
Yes or No ?
Yes, we do.
Good ethic : Never forget to say thank you
Bad ethic : Too much talking even though she was eating
and tone of her voice when speaking/laughing too loudly
 Who do you think people around them ?

Her buddies/ good friends.

 What did you do while observed?
We are eating but both of us didn't eat in same time,
I'll in charge while luky eats and vice versa.
 Can you captured their body language
while you observed them ?
Yes, we can
Nodded head, tapped finger, hand gestures, and
sitting cross-legged
 Can you conclude about the person use SWOT
analyze?
S : good at talking, always smile, friendly, cheerful, had a good
response in each chat, high sense of humor
W : Her voice is too loud, impulsive, difficult to remain silent
O : because she's a good speaker and people-orientated,
obviously she has extensive connections and networking and it
would certainly make her job easier
T : vulnerable envied by people around her
 Recommendation or suggestion

When she's in a public place, she should better maintain

her attitude and always pay attention to her voice volume
so as not to disturb other customer.
THANK YOU