Social Intelligences

Name of Group Member Gaurangkumar and Hemashri

MBA_ evening

Semester _1

Subject _Business communication

Course Overview
• Social intelligence introduction.
• Social intelligence applying.
• Dimensions of intelligence
• Social intelligence people.
• Body language worksheet.
• Emotional Quotient.
• High social intelligence.
• How social intelligence behave.
• Social intelligence Organizations.
INTRODUCTION
• With the advent of 20th century, people started believing in
the fact that there are no two individuals who are born exactly
identical. When we say “identical”, it means both physical
features and thought process.
• Defination :-
These involve the ability of a person to listen well,
understand the words and emotional content of what they hear,
speak well with others, express their thoughts and emotions
clearly, and use tact when speaking with others
contributing aspects of social intelligence
1. Communication Skills
2. Social Roles and Rules
3. Understanding the Motivation of Others
4. Impression Management
Social intelligence Applying
• Emotional Quotient (EQ) V/s Intelligence
Quotient (IQ)
• people the skills of addressing individual
differences positively, instead of avoiding them.
• SI was adaptive and flexible to social
environment
• influence others through his physical
appearance, mood, body language, good looks
and good clothes , body language.
Dimensions of intelligence
• There are six Dimension (A,S,P,E,A,K)
• (A)Abstract Conceptual reasoning, manipulating verbal,
mathematical & symbolic information (Intengible)
• (S) Social Interacting successfully with others in various
contexts.
• (P) Practical "Common sense" capabilities; the ability to solve
problems & get things done.
• (E) Emotional Self-insight & the ability to regulate or manage
one's reactions to experience.
• (A) Aesthetic Appreciation of form, design and
relationships.(Create beauty)
• (K) Kinesthetic Movement of Whole-body competence, e.g.
singing, dancing, flying an airplane
 BODY LANGUAGE WORKSHEET :-

S.I. Non-verbal Actions Interpretations

1 Smiling

2 Smiling with raised eyebrows

3 Rolling eyes with smiling

4 Rolling eyes without smiling

5 Shrugging shoulders while answering a question

6 Shrugging shoulders while asking a question

7 Stretching your arms sideways while speaking

8 Looking down while saying something

9 Hand held up with palm facing you

10 Hands with palm facing down while explaining

11 Waving to someone
Emotional Quotient
Definition :-
Emotional Quotient describe an ability or capacity to perceive,
assess and manage the emotions of one’s self, and of other.
• first introduced to a wide audience in 1995
• People started realizing that only Intelligence Quotient is not
sufficient to run a business successfully. In order to have a
sustainable business, it’s always very important to keep
interacting with your customers
Core component :-
• Self-awareness
• Handling emotions
• Self-motivation
• Empathy
• Resilience
S.I. Statements to Consider 1 2 3 4 5

1 I immediately know when I become angry.

2 I can handle bad situations fast.

3 I am self-motivating.

4 I see the problem someone faces from his point of

view.

5 I have good listening skills.

6 I know when I am in a good mood.

7 I have a control on my emotions.

8 I can prioritize between a set of important tasks.

9 I easily empathize with others when I listen to their

issues.

10 I always let other complete their sentences before I

speak.

11 I like knowing new people and making new friends.

12 I realize when I am feeling stress.

13 Others find it difficult to know my mood.

14 I am good at meeting deadlines.

15 I immediately know when someone is unhappy with

me.
High social intelligence

• Manipulate other people’s emotions.

• They able to know important concepts, ideas, or situations in
front of others in a concise, clear, and objective manner.

HOW SOCIALLY INTELLIGENT BEHAVE

• Remove Conflict in the minds of the listeners.

• Nature of Intimidate and threaten people.we “I’’
instead of “WE”
Social intelligence Organizations
• Getting the work within deadline.
• No Arrangement for share own Idea, only putting on number,
compare each other.
• Divided work place with ideological and behavioral, as
opposed to assignments and job responsibilities.
• When people get too comfortable in their roles of managers,
they stop having creative ideas_ procrastination, detachment,
discouragement, and frustration among employees across the
board.
• So, Teams that focus together, perform better.
Conclusion

• SI not innate quality .we not getting social quality by blessed

its need a more practice for right things and applying right on
time.
• Today world people realize important of effective
communication, transfer information ,idea in such manner
that it influences listeners