Group- 03

Anjaly TA-  PGP10190

Kanika Bhagat- PGP10149
Kasina Tejaswini- PGP10151
Pritha Barua- PGP10163
Sheersha KK- PGP10048
Sandeep Agrawal- PGP10169
 Introduction
Reverse logistics is “the process of planning, implementing, and controlling the efficient, cost
effective flow of raw materials, in-process inventory, finished goods and related information

When a manufacturer’s product normally moves through the supply chain network, it is to reach
the distributor or customer. Any process or management after the sale of the product involves
reverse logistics

It includes processing returned merchandise due to damage, seasonal inventory, restock,

salvage, recalls, and excess inventory

Managing the reverse travel of your product back into the supply chain can help you avoid
making the same mistake twice and allow you to reutilize as many components of your product
as possible
 Benefits
Companies that implement an effective reverse logistics workflow can reap several benefits such as:

•Reduced costs: By planning ahead for returns and making the return order right, you can reduce related
costs (administration, shipping, transportation, tech support, QA, etc.)

•Faster service: Quickly refunding or replacing goods can help restore a customer’s faith in a brand.

•Customer retention: If a customer had a bad experience with your product, you have to make it right.
Fulfilment blunders can create educational opportunities.

•Reduced losses and unplanned profits: Fixing and restocking the unit, scrapping it for parts, or
repurposing it in a secondary market, make a product that would otherwise just cost your company money
and turn it into an unforeseen asset.
 Disposition Choices 
 
Reconditioning
when a product is cleaned and repaired
to return it to a “like new” state

Recycle
when a product is reduced to its
basic elements, which are
reused

Remanufacturing
More extensive work; often requires
completely disassembling the product

Resell Refurbishing
when a returned product may be Similar to reconditioning, except with perhaps
sold again as new more work involved in repairing the product
Reverse Logistics offers several advantages to the
company in terms of both tangible and intangible
benefits

companies are able to retrieve defective equipment

and parts which are either salvaged or refurbished
and thus reclaims value out of the defective parts

unsold and obsolete equipment are collected back from

point of sale which encourages the distributors and
stockist Distributors are more likely to be open to
stocking all fast moving as well as slow moving stocks
Scope
organization stands to gain a good standing and
reputation of being a responsible company which takes
care of the e waste and hazardous waste

Reuse of  spare parts and  renewed goods are sold at

cheaper prices by all leading brands.
In consumer electronics and white goods, exchange or
buyback offers are a big hit during discount sale seasons.