VERBAL AND

NON-VERBAL
COMMUNICATION
 VERBAL
COMMUNICATIO
N
 VERBAL COMMUNICATION
• The sharing of information
between individuals by using
speech.
• It is classified into two basic
group: intrapersonal and
interpersonal.
 QUALITIES OF GOOD VERBAL
COMMUNICATION
• Enthusiastic- words that manifest
enthusiasm and eagerness.
• Relevant- words that are necessary.
• Authentic- avoid lies.
• Tactful- avoid words that tend to offend.
• Modulated- pronounce words in a
modulated voice.
 QUALITIES OF GOOD VERBAL
COMMUNICATION
• Ethics- words should be carefully
chosen in consideration of the gender,
roles, ethnicity, preferences, and
status of the person or people you are
talking to.
NON-VERBAL
COMMUNICATION
 NON-VERBAL
COMMUNICATION
• It does not make use of words.
• All kinds of human responses that are
not expressed in words are classified
as nonverbal communication.

• Examples of nonverbal communication are…

 NON-VERBAL
COMMUNICATION
• Examples of nonverbal communication are…
• stares, smiles, tone of voice, movements,
manners of walking, standing and
sitting, appearance, style of attire,
attitude towards time and space,
personality, gestures, and others.
THREE CATEGORIES OF NON-
VERBAL COMMUNICATION
1. Kinesics
use of body
motions to
communicate
THREE CATEGORIES OF NON-
VERBAL COMMUNICATION

2. Proximics
The study of space and how we use it,
how it makes us feel more or less
comfortable, and how we arrange objects
and ourselves in relation to space.
 DISTANCE USED IN COMMUNICATION
DISTANCE TYPICAL SITUATION
Touching to 18 inches Giving comfort or aid, whispering,
(10 to 46cm) conversing with the close friends and family.

18 inches to 4 ft. Talking with friends or business associates,

(46 to 120cm) instructing in a sport.
4ft to 12 ft. Discussing impersonal or business matters
(1.2 to 3.6 meters) with someone in authority, taking part in a
small group discussion.
12 ft. to 25 ft. or more) Public speaking, teaching a class, leading a
pep squad.
THREE CATEGORIES OF NON-
VERBAL COMMUNICATION

3. Paralanguage
Consists of ways in which
you say words. It includes
volume, pitch, speaking
rate and voice quality.
• Volume indicates how loudly or softly you
are speaking.
• Pitch is how high and low the sound of
your voice.
• Speaking Rate is how fast or slowly you
are speaking.
• Voice Quality is what makes people able
to recognize you by your voice alone.
Directions: Write TRUE if the statement is
correct and if FALSE provide the word that
makes it false then give the correct word.
_________1. Verbal Communication
is classified into two: intrapersonal
and communicative.
_________2. Relevant means words
that are necessary.
_________3. Being enthusiastic is to
avoid words that tend to offend.
_________4. All kinds of human
responses that are not expressed in
words are classified as nonverbal
communication.
___________ 5. Regulators control
the verbal communications.
___________ 6. Kinesics are ways in
which you say words.
_________7. Proximics is the study
of space.
_________8. Nonverbal
communication can communicate
feelings, attitudes, and perceptions
without you saying a word.
___________ 9. Speaking Rate is how
loudly and softly you are speaking.
___________ 10 Nonverbal
communication serves as a channel to
release tension and nervousness.