Professional Documents
Culture Documents
speaking
1. Attention
2. Need
3. Satisfaction
4. Visualization
5. Action
a. You could tell the next worker you see what a great
job he/she's doing.
b. Pick up and return that pen the person walking in front of you dropped.
c. Thank the cafeteria worker for the superior service.
d. Compliment a friend on a quality or a classmate on his/her strong
points.
Just think of the things you could do for others or say to others that will
brighten their day.
At t e n t io n : Yo u r A m a zin g
Pr o d u c t :
Ne e d :
Sa t is fa c t io n :
Vis u a liz a t io n :
Ac t io n :
Ne e d :
Sa t is fa c t io n :
Vis u a liz a t io n :
A c t io n :